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    Twitter accepts Elon's buyout offer, EU's new algo rule, Pipedream Labs: Hyperloop for package delivery | E1443

    en-usApril 26, 2022

    Podcast Summary

    • Elon Musk Acquires Twitter for $54.20 per ShareElon Musk acquired Twitter for $54.20 per share, a 38% premium, with $25.5B debt, $21B equity, bringing flexibility and potential stock option value to Twitter as a private company.

      Elon Musk has officially acquired Twitter for $54.20 per share, making it a private company. The deal, which represents a 38% premium to Twitter's closing stock price on April 1, 2022, was unanimously approved by the board and secured with $25.5 billion of fully committed debt and margin loan financing, as well as an approximately $21 billion equity commitment from Musk. The acquisition is expected to bring long-term benefits to Twitter and its employees, as private companies have the flexibility to make decisions without the scrutiny and volatility of public markets. Musk's success with running Tesla privately before going public again is often cited as a potential model for Twitter. The deal was a surprise to many, but given Musk's track record of getting things done, it's no shock that he was able to close it without any inside information. Twitter's stock options are also expected to be worth more as a private company.

    • Elon Musk's Impact on Twitter: Controversy and ConcernsDespite concerns over potential bot problem worsening and loss of moderation guardrails, some believe Musk's involvement could lead to improvements through transparency and user verification.

      Elon Musk's attempt to take Tesla private and his subsequent plans for Twitter have sparked controversy and concern regarding the potential impact on the platform's moderation and user experience. Some see the optimistic view that Musk will address the bot problem and make algorithms transparent. Others fear the removal of moderation guardrails, leading to a potential shift towards a less regulated platform, similar to 8chan. The speaker argues that the situation can only improve, as the current level of bot activity and brigading on Twitter is already significant and technology can only get better. They suggest implementing measures such as real name verification and a pay-to-verify system to improve the user experience and reduce spam. However, Twitter's management has historically prioritized platform growth over user experience, leading to an reliance on anonymous accounts that drive engagement and growth. This fear of losing growth has prevented Twitter from addressing the bot problem more effectively, ultimately driving good users away and reinforcing negativity on the platform.

    • Elon Musk's Impact on Twitter as a CEO and UserElon Musk's transparency push on Twitter's algorithm and moderation could benefit all users. Using productivity tools like CODA can help startups communicate effectively.

      Elon Musk, as a prominent user of Twitter and CEO of Tesla and SpaceX, has been more active on the platform than past CEOs, and he has expressed his desire for transparency in Twitter's algorithm and moderation practices. Musk's past predictions and actions have come true, and if he follows through on making the algorithm more transparent, it could benefit everyone. Additionally, using productivity tools like CODA can help startups keep important information in one place and maintain effective communication with their teams and investors. Despite Musk's troll-like behavior, his actions and ideas often come to fruition, making it intriguing to see how his involvement with Twitter will unfold.

    • Billionaire Ownership of Media: A Double-Edged SwordWhile billionaire ownership of media can lead to improvements, it also raises concerns. The Atlantic and The Washington Post have seen positive changes, but not all cases have been successful. The debate over public vs private ownership continues, and Elon Musk's acquisition of Twitter sparks ongoing debate.

      The concern over billionaires buying media outlets is not new, and the impact of such ownership on the quality of the product can vary. While some may argue that individual actions cannot change the world, others believe that thoughtful and careful ownership can lead to improvements. The examples given include The Atlantic and The Washington Post, which have seen significant improvements under their respective new owners. However, it's important to note that not all cases have resulted in positive outcomes, such as with Facebook. The public versus private ownership debate also comes into play, with some arguing that family control or thoughtful ownership can lead to good results, as seen with The New York Times. Ultimately, the polarizing figure of Elon Musk and his recent acquisition of Twitter has sparked much debate, but it's reasonable to consider the possibility that he could bring about positive changes to the platform.

    • Social media platforms face tough decisions on content moderationTwitter made a controversial decision to block links to the Hunter Biden laptop story due to potential election interference and hacking, highlighting the complexities of content moderation on social media.

      Social media platforms like Twitter face incredibly difficult decisions when it comes to content moderation. These decisions can involve matters of national security, election interference, and user privacy. The discussion around Twitter's handling of certain controversial topics, such as the Hunter Biden laptop story and the lab leak theory, highlights the complex nature of these decisions. In the case of the Hunter Biden laptop story, Twitter was warned by intelligence agencies that the material was likely part of a hack and leak operation. With the backdrop of past Russian interference in elections, Twitter chose to block links to the story. This decision was not made lightly, as it involved balancing the potential spread of misinformation and election interference with freedom of speech and user privacy. The ongoing debate around content moderation on social media platforms underscores the importance of thoughtful and nuanced decision-making in this area.

    • Twitter Discusses Possible Paid Features and Customer Support UpgradesTwitter is considering expanding its paid product offerings, including analytics tools and improved customer service, to cater to high-profile users and businesses. A poll showed that 77% of people support this move, and potential features include paid DMing and email collection.

      There is a strong demand for enhanced features and customer support on Twitter, particularly for high-profile users and businesses, who are willing to pay for it. The discussion also touched upon the possibility of Twitter selling analytics tools and providing better customer service as an additional revenue stream. Additionally, there was a mention of a potential conspiracy theory surrounding Twitter's decision to postpone its earnings call, but it was emphasized that this wasn't a conspiracy theory per se, but rather an intriguing angle to consider. The poll results showed that a vast majority of people (77%) were in favor of Twitter expanding its paid product offerings. The speaker suggested innovative ideas such as paid features for DMing followers or collecting email addresses, which could potentially generate significant revenue for the company. Overall, the conversation highlighted the potential value that Twitter could offer to its users and investors by providing more robust tools and services.

    • Elon Musk's Surprising Acquisition of TwitterDespite skepticism, Elon Musk successfully acquired Twitter at a premium price, highlighting the importance of relying on actual metrics rather than social media numbers for informed decisions.

      The discussion revolves around the unexpected acquisition of Twitter by Elon Musk at a 20% premium, despite skepticism from experts who believed it was an unserious offer. The speakers also touched upon the potential implications of social media platforms being used to make hiring decisions based on fake followers and bots. Elon Musk's offer to take Twitter private at a premium price was met with skepticism from various experts, including Prof. G, who predicted that the deal would never happen. The market also seemed to agree, as the stock price dropped when the offer was made public. However, against all odds, the deal was completed at the initial offer price. The conversation also touched upon the issue of social media platforms being used to make hiring decisions based on the number of followers, which can lead to the hiring of individuals with fake or bought followers. The speakers shared their personal experiences of receiving job offers based on their social media following, which turned out to be mostly bots or inactive accounts. Overall, the discussion highlights the importance of relying on actual metrics and verifiable information, rather than relying solely on social media numbers, to make informed decisions.

    • Elon Musk's Ambitious Goals and Successful Twitter BidElon Musk's ambitious goals and serious approach led to a successful Twitter buyout, despite initial skepticism. Jack Dorsey, Twitter's co-founder, might have played a role. Hiring top talent is crucial and Rocket can help using machine learning and personalized service.

      Elon Musk is known for setting ambitious goals and working towards them seriously, even if they seem far-fetched or impossible to some. This was highlighted during his bid to buy Twitter, which has now been successful despite initial skepticism. It's important to take him literally when he makes statements, as he means what he says. Additionally, during the discussion, it was mentioned that Jack Dorsey, Twitter's co-founder, might have played a role in the sale, although it's unclear to what extent. Hiring is also a crucial aspect of growing a company, and Rocket, a startup-focused recruiting agency, can help businesses find and close top candidates using machine learning and white-gloved service.

    • Elon Musk's failed attempt to take Tesla privateMusk's tweet about funding led to a lawsuit, conflicting statements, and potential financial losses for Bill Gates. EU's regulation of social media could reduce bot activity and impact online conversations.

      Elon Musk's attempt to take Tesla private almost happened, but fell through due to a lack of secured funding from the Saudi Arabian Public Investment Fund. Musk's public tweet about funding being secured led to a shareholder lawsuit and the release of text messages between Musk and the Saudi managing director, revealing conflicting statements about the deal. Additionally, Bill Gates' short position on Tesla, which was revealed through leaked texts, could result in significant financial losses if Tesla's stock price continues to rise. The EU's efforts to regulate social media, which Musk confirmed on Twitter, could potentially reduce the impact of bots and brigading on online conversations. Overall, these events highlight the challenges and risks associated with high-stakes business deals and the importance of clear communication and contractual agreements.

    • The EU's Digital Services Act targets bots and misinformation on social mediaThe EU's new Digital Services Act requires companies to police content more effectively, remove illegal content and goods quickly, explain algorithms, and take stricter action against misinformation, potentially leading to a more transparent and accountable digital landscape.

      Social media platforms like Twitter are plagued with bots and misinformation, particularly from the extremes of the political spectrum. These bots are created in mass numbers by individuals on both sides, and they manipulate conversations to make it seem like the other side is losing the argument. The EU's new Digital Services Act aims to address this issue by requiring companies to police content more effectively, remove illegal content and goods quickly, explain how their algorithms work, and take stricter action against the spread of misinformation. While the Act only applies to EU citizens, it's likely that multinational companies will adopt similar policies to conform to European standards. The challenge will be for these companies to provide clear and accurate explanations of their algorithm tweaks, which could potentially be embarrassing or lead to "cookie jar moments" where executives are forced to admit manipulating metrics to meet performance targets. The EU's approach to tech regulation could have significant implications for social media platforms in the US and beyond, potentially leading to a more transparent and accountable digital landscape.

    • Social media companies under scrutiny for radicalization practicesSocial media firms prioritize growth over user safety, leading to spread of misinformation and potential purges of related logs. European Digital Services Act aims to regulate but effectiveness is uncertain.

      Social media companies are under scrutiny for increasing user engagement by showing users content that may be controversial or misleading. This practice, known as "radicalization," can lead to negative consequences such as spreading misinformation and conspiracy theories. Companies like Facebook, Twitter, and YouTube have been accused of prioritizing growth over user safety, leading to leaks of internal discussions about algorithm changes and potential purges of related logs. The use of targeted advertising, which can manipulate users into believing certain things, has also come under scrutiny. The European Digital Services Act aims to address these issues, but it remains to be seen how effectively it will regulate these companies and protect users from harmful content.

    • Understanding Targeted Advertising's Social GraphAds are personalized based on social connections, interests, and past behavior, giving the impression of phone listening. Transparency and user control can mitigate negative effects.

      Modern advertising techniques use people's social connections and interests to show targeted ads, giving the impression that phones are listening. This innovation, called social graph targeting, is why many people believe their phones are listening to their conversations. The process involves analyzing a person's location, interests, searches, and past purchases to find similar individuals and display relevant ads to them. Although it may seem intrusive, transparency in data gathering algorithms can help mitigate negative effects and give users more control over their online experience. For instance, instead of default algorithms, users could choose their preferred content selection methods. Additionally, resources like Common Sense Media can help parents make informed decisions about appropriate media for their children. Overall, understanding the underlying mechanisms of targeted advertising can lead to more informed and empowered online experiences.

    • Innovative Package Delivery System using PVC PipesA new company, Pipe Dream Labs, is developing a subterranean package delivery system using PVC pipes, electric motors, and wheels, capable of transporting packages at 60 mph, reducing traffic and emissions, and revolutionizing retail delivery from companies like Walmart and Target.

      A new innovative company, Pipe Dream Labs, is developing a subterranean package delivery system using 12 inch PVC pipes, electric motors, and wheels. The system can transport packages at 60 miles per hour and is starting with neighborhood portals. This could revolutionize the way packages are delivered, potentially reducing traffic and climate emissions, and allowing for quick delivery from retailers like Walmart and Target. The company has already raised significant funding and is looking for experienced producers for their pilot episode. The speaker, a tequila fan and TV show creator, is excited about the potential of this technology and encourages those interested to contact the company.

    • A new infrastructure project called Pipe DreamPipe Dream is a proposed infrastructure project for laying down large pipes for utilities, including package delivery, which could be weather resistant, create a network of connected buildings, and be financed through bank loans. Beneficial for denser urban areas, but less practical for rural or suburban areas.

      A new infrastructure project called "Pipe Dream" is being proposed, which involves laying down large pipes for various utilities, including package delivery. This infrastructure could potentially be used by multiple utility companies and could be financed through conventional bank loans. The benefits include weather resistance and the ability to create a network of connected buildings, similar to the internet. The project could be particularly useful for denser urban areas, but may not be practical for rural or suburban areas where drone delivery might be more effective. Overall, Pipe Dream represents a bold and potentially game-changing investment in infrastructure, even if it faces long odds of success. It's a dream worth pursuing, as it could lead to a more efficient and interconnected future.

    • Revolutionizing Package Delivery with DronesDrones could streamline package delivery, reduce the need for large boxes, and bring excitement with potential uses beyond delivery

      Advanced technology, such as drones, could revolutionize package delivery systems, making them more efficient and eco-friendly. This was discussed in relation to a potential community where drones could deliver packages directly to homes, reducing the need for large cardboard boxes and traditional delivery methods. The speakers also shared their excitement about a new SaaS climate company making its first investment, and the potential for drones to change the way we live, from making deliveries to participating in hobbies like kiteboarding. The speakers also emphasized the importance of learning new skills, like using a kite for kiteboarding, to fully enjoy these technological advancements. Overall, the conversation highlighted the potential for technology to simplify our lives and make everyday tasks more convenient.

    • Discovering new joys through trying new activitiesTrying new activities can bring immense joy and excitement, leading to improved physical and mental well-being. Staying active and open to new experiences is essential for a fulfilling life.

      Trying new activities, like kiteboarding, can bring immense joy and excitement to one's life. The speaker shared his personal experience of finally experiencing the thrill of kiteboarding after multiple attempts, and how it left him feeling alive and invigorated. He also emphasized the importance of staying active and healthy for both physical and mental well-being. Additionally, the speaker mentioned his upcoming plans, including attending a Warriors game and potentially investing in startups through various syndicates. Overall, the conversation highlighted the importance of seeking new experiences and challenges, and the positive impact they can have on one's life.

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    Vanta. Compliance and security shouldn't be a deal-breaker for startups to win new business. Vanta makes it easy for companies to get a SOC 2 report fast. TWiST listeners can get $1,000 off for a limited time at http://www.vanta.com/twist

    *

    Todays show:

    Alex leads us into two great talks from Liquidity Summit 2024. First we have Sky Dayton’s “Aviation Safety, Air Taxis and the Future of Flight” (3:28), followed by Mike Jones’ with “Lessons in Brand Building” (24:14)

    *

    Timestamps:

    (0:00) Teaser of both speakers.

    (1:33) Alex kicks off the show.

    (3:28) Sky Dayton’s talk “Aviation Safety, Air Taxis and the Future of Flight”.

    (11:03) Coda - Empower your startup with Coda’s Team plan for free—get 6 months at https://www.Coda.io/twist

    (20:45) OpenPhone - Get 20% off your first six months at https://www.openphone.com/twist

    (24:14) Mike Jones’ talk “Lessons in Brand Building”

    (30:17) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (44:30) Wrap up with Alex.

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Check out Science Inc.: https://www.science-inc.com/

    Check out Joby Aviation: https://www.jobyaviation.com/

    *

    Follow Sky:

    X: https://x.com/skydayton

    LinkedIn: https://www.linkedin.com/in/skydayton/

    *

    Follow Mike:

    X: https://x.com/mjones

    LinkedIn: https://www.linkedin.com/in/mjones/

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (11:03) Coda - Empower your startup with Coda’s Team plan for free—get 6 months at https://www.Coda.io/twist

    (20:45) OpenPhone - Get 20% off your first six months at https://www.openphone.com/twist

    (30:17) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 20, 2024

    Nvidia tops Microsoft, FTC sues Adobe, weight loss startups, and more! | E1968

    Nvidia tops Microsoft, FTC sues Adobe, weight loss startups, and more! | E1968

    This Week in Startups is brought to you by…

    Vanta. Compliance and security shouldn't be a deal-breaker for startups to win new business. Vanta makes it easy for companies to get a SOC 2 report fast. TWiST listeners can get $1,000 off for a limited time at http://www.vanta.com/twist

    .Tech Domains - Don’t miss our “Jam Session with JCal” contest, coming soon! To apply and get more details go to https://jamwithjcal.tech brought to you by .tech domains.

    Lemon.io - Hire pre-vetted remote developers, get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    *

    Todays show:

    Alex Wilhelm joins Jason to discuss Nvidia's rise as the most valuable company (2:34), the GLP-1 phenomenon (11:50), the FTC suing Adobe (34:21), new TWIST500 companies (47:09), and more!

    *

    Timestamps:

    (0:00) Jason and Alex kick off the show

    (2:34) Nvidia's rise as the most valuable company

    (10:58) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (11:50) Eli Lilly and the GLP-1 Phenomenon

    (23:42) .Tech Domains - Apply for the Jam Session with JCal contest today at https://jamwithjcal.tech

    (25:08) Telehealth and its future

    (33:00) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    (34:21) FTC sues Adobe

    (47:09) New TWIST500 Companies

    (1:18:22) Would Amazon buy TikTok?

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Mentioned on the show:

    https://companiesmarketcap.com

    https://www.wsj.com/health/pharma/david-ricks-eli-lilly-ceo-a67f90d7

    https://www.ftc.gov/news-events/news/press-releases/2024/06/ftc-takes-action-against-adobe-executives-hiding-fees-preventing-consumers-easily-cancelling

    https://news.adobe.com/news/news-details/2024/Adobes-Statement-Regarding-Federal-Trade-Commission-Complaint/default.aspx

    https://www.justice.gov/opa/pr/united-states-files-complaint-against-adobe-and-two-adobe-executives-alleged-violations

    https://www.justice.gov/opa/media/1356176/dl?inline

    https://www.sec.gov/Archives/edgar/data/1997859/000119312524162032/d396527ds1a.htm

    https://www.color.com/blog/colors-copilot-and-partnership-with-openai

    https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=202120220AB390

    https://frame.work

    https://creators.wattpad.com

    https://www.royalroad.com/home

    https://www.ft.com/content/e33cb565-6d44-4f9a-9105-f3afc03aa732

    *

    New TWIST500 companies:

    https://albedo.com

    https://www.dawnaerospace.com

    https://about.webtoon.com

    https://www.spacex.com

    https://www.color.com

    https://www.biltrewards.com

    https://sakana.ai

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (11:58) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (23:42) .Tech Domains - Apply for the Jam Session with JCal contest today at https://jamwithjcal.tech

    (33:00) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 19, 2024

    Woke Google Maps, how Wells Fargo is losing money on fintech, and the global AI race | E1967

    Woke Google Maps, how Wells Fargo is losing money on fintech, and the global AI race | E1967

    This Week in Startups is brought to you by…

    Squarespace. Turn your idea into a new website! Go to http://www.Squarespace.com/TWIST for a free trial. When you’re ready to launch, use offer code TWIST to save 10% off your first purchase of a website or domain.

    LinkedIn Ads. To redeem a $100 LinkedIn ad credit and launch your first campaign, go to http://www.linkedin.com/thisweekinstartups

    Mercury. With Mercury, you can simplify your financial operations with banking and software that power your critical financial workflows, all within the one thing every business needs, a bank account. And with new bill pay and accounting integrations, you can pay bills faster and stay in control of company spend. Apply in minutes at ⁠https://www.Mercury.com

    *

    Todays show:

    Alex Wilhelm joins Jason to discuss woke Google Maps (1:57), Bilt & Wells Fargo dynamics (16:20), AI progress in China and Japan (32:00), and more!

    *

    Timestamps:

    (0:00) Jason and Alex kick off the show

    (1:57) Woke Google Maps

    (9:44) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST

    (16:20) Bilt and Wells Fargo fintech dynamics

    (17:00) CNBC interview with Bilt founder Ankur Jain

    (25:50) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    (32:00) AI progress in China and Japan

    (39:41 ) Mercury - Join 200K startups who use Mercury to operate at their best at http://www.mercury.com

    (45:09) Defining AGI and its implications

    (49:06) McDonald's AI ordering systems and their challenges

    (1:04:37) Audience question on EU's AI Act and its impact on startups

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Mentioned on the show:

    https://www.ft.com/content/357f3c68-b866-4c2e-b678-0d075051a260

    https://www.theinformation.com/articles/openais-japanese-rival-gets-1-billion-valuation-from-silicon-valley-investors

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (9:44) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST

    (25:50) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    (39:41 ) Mercury - Join 200K startups who use Mercury to operate at their best at http://www.mercury.com

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 17, 2024

    Lessons in Unreasonable Hospitality with Will Guidara | E1966

    Lessons in Unreasonable Hospitality with Will Guidara | E1966

    This Week in Startups is brought to you by…

    Oracle - Oracle Cloud Infrastructure, or OCI, is a single platform for your infrastructure, database, application development, and AI needs. Take a free test drive of OCI at https://www.oracle.com/twist.

    DevSquad - Most dev agencies only offer developers. Why? Because product management is hard. Get an entire product team for the cost of one US developer plus 10% off at http://www.devsquad.com/twist.

    LinkedIn Ads - To redeem a $100 LinkedIn ad credit and launch your first campaign, go to http://www.linkedin.com/thisweekinstartups

    *

    Todays show:

    Will Guidara joins Jason to discuss the book Unreasonable Hospitality and how it relates to all businesses including startups (3:44), Will’s annual “The Welcome Conference” in NY (14:32), how the show The Bear lifted Will’s ‘NY street hotdog’ story and made it their own - which then led to his involvement with future seasons (36:19), and more!

    *

    Timestamps:

    (0:00) Will Guidara of Unreasonable Hospitality joins Jason.

    (3:44) Important premises from the book Unreasonable Hospitality and how it relates to all businesses including startups.

    (6:26) Will explains how it felt to see parts from his book appear on the hit show The Bear.

    (8:13) Iconic examples of hospitality and how it can turn customers into advocates for your brand.

    (10:04) Oracle - Take a free test drive of OCI at https://www.oracle.com/twist.

    (11:08) Powerful examples of going above and beyond for your customer.

    (14:32) Will’s annual “The Welcome Conference” in NY.

    (20:57) DevSquad - Get an entire product team for the cost of one US developer plus 10% off at http://www.devsquad.com/twist

    (22:13) Jason shares an anecdote of how he helps others.

    (24:17) Will and Jason riff on interesting examples of unreasonable hospitality, including one that should exist for airplane passengers.

    (30:44) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    (32:12) A perspective shift that changes the value of call centers.

    (36:03) How the show The Bear lifted Will’s ‘NY street hotdog’ story and made it their own - leading to his involvement for future seasons.

    (40:21) Will feels that The Bear was able to craft and articulate his message spot on in one of their best episodes.

    (42:22) How to gain from the addictive personality traits in the restaurant business.

    (51:15) The “Chicken for Two” at the NoMad hotel.

    (53:31) Breaking down the state of tipping culture and how its removal from Eleven Madison Park was highly successful.

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Check out Unreasonable Hospitality: https://www.unreasonablehospitality.com/

    Sign up for Will’s newsletter: https://www.unreasonablehospitality.com/newsletter

    Check out “The Welcome Conference”: https://www.thewelcomeconference.com/

    Check out Will’s hospitality agency “Thank You”: https://www.thankyou.nyc/

    *

    Follow Will:

    X: https://x.com/wguidara

    LinkedIn: https://www.linkedin.com/in/willguidara/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (10:04) Oracle - Take a free test drive of OCI at https://www.oracle.com/twist.

    (20:57) DevSquad - Get an entire product team for the cost of one US developer plus 10% off at http://www.devsquad.com/twist

    (30:44) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 14, 2024

    Inflation cools, how Waymo handled a crash, and the next startups to go public | E1965

    Inflation cools, how Waymo handled a crash, and the next startups to go public | E1965

    This Week in Startups is brought to you by…

    Eight Sleep. Good sleep is the ultimate game changer. The newest generation of the pod, the Pod 4 ultra has arrived. Head to https://www.eightsleep.com/twist and use code TWIST to get $350 off the Pod 4 Ultra.

    Zendesk. The best customer experiences are built with Zendesk. Qualifying startups can join their Startup program and get Zendesk products free, for six months! Visit http://www.zendesk.com/twist today to get started.

    CLA. Innovation takes balance. CLA's CPAs, consultants, and wealth advisors can help you get from startup to where you want to end up. Get started now at ⁠https://www.claconnect.com/tech

    *

    Todays show:

    Alex Wilhelm joins Jason to discuss Waymo crash implications (3:53), Apple's AI announcements post-WWDC (17:17), inflation cooldown (27:21), and more!

    *

    Timestamps:

    (0:00) Jason and Alex kick off the show

    (3:53) How Waymo handled a crash and self-driving car standards

    (8:08) Eight Sleep - Head to https://www.eightsleep.com/twist and use code TWIST to get $350 off the Pod 4 Ultra.

    (10:04) Car safety technology

    (17:17) Apple's AI announcements and stock impact

    (25:41) Zendesk - Get six months free at

    http://www.zendesk.com/twist

    (27:21) Inflation update: Recent CPI data and its implications

    (33:34) High interest rate environment and venture capital

    (40:48) CLA - Get started with CLA's CPAs, consultants, and wealth advisors now at ⁠https://claconnect.com/tech

    (42:12) 10 companies most likely to IPO

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Mentioned on the show:

    https://www.reddit.com/r/SelfDrivingCars/comments/1cxo27o/waymo_car_crashes_into_pole/

    https://www.theverge.com/2024/6/12/24175489/waymo-recall-telephone-poll-crash-phoenix-software-map

    https://techcrunch.com/2024/02/13/waymo-recall-crash-software-self-driving-cars/

    https://techcrunch.com/2024/06/12/waymo-second-robotaxi-recall-autonomous-vehicle/

    https://www.cnbc.com/quotes/AAPL?qsearchterm=aapl

    https://www.bls.gov/news.release/cpi.nr0.htm

    https://x.com/ashugarg/status/1800658425040253309

    https://www.cnbc.com/quotes/US2Y

    https://www.wsj.com/livecoverage/fed-meeting-fomc-interest-rate-decision-cpi-inflation-june-2024/card/traders-firmly-expect-a-rate-cut-in-september-q8qGgjh8jorUx56RBpK8

    https://kalshi.com/markets/ratecutcount/number-of-rate-cuts#ratecutcount-24dec31

    https://www.cnbc.com/2024/06/12/fed-meeting-today-on-interest-rate.html

    https://www.crunchbase.com/organization/databricks

    https://www.crunchbase.com/organization/gusto

    https://archive.is/fGJav#selection-2217.0-2226.0

    https://www.crunchbase.com/organization/shein-b79e

    https://www.sec.gov/cgi-bin/browse-edgar?action=getcompany&CIK=0001514587&owner=exclude&count=40&hidefilings=0

    https://www.crunchbase.com/organization/turo

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (8:08) Eight Sleep - Head to https://www.eightsleep.com/twist and use code TWIST to get $350 off the Pod 4 Ultra.

    (25:41) Zendesk - Get six months free at http://www.zendesk.com/twist

    (40:48) CLA - Get started with CLA's CPAs, consultants, and wealth advisors now at ⁠https://claconnect.com/tech

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 12, 2024

    Apple’s WWDC 2024: Reactions, Highlights & Breakdowns with Jason and Alex | E1964

    Apple’s WWDC 2024: Reactions, Highlights & Breakdowns with Jason and Alex | E1964

    This Week in Startups is brought to you by…

    Squarespace. Turn your idea into a new website! Go to http://www.Squarespace.com/TWIST for a free trial. When you’re ready to launch, use offer code TWIST to save 10% off your first purchase of a website or domain.

    LinkedIn Jobs. A business is only as strong as its people, and every hire matters. Go to https://www.linkedin.com/twist to post your first job for free. Terms and conditions apply.

    The Equinix Startup program offers a hybrid infrastructure solution for startups, including up to $100K in credits and personalized consultations and guidance from the Equinix team. Go to https://www.equinixstartups.com to apply today.

    *

    Timestamps:

    (0:00) Jason and Alex kick off the show

    (1:50) Jumping into the keynote from Apple and whether or not it impressed.

    (5:24) “Apple Intelligence” has landed!

    (8:32) Reactions to the new Siri.

    (10:00) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST

    (12:42) The importance of Apple’s addition of “on-screen awareness”.

    (16:30) Breakdown of Apple’s use of data with their AI.

    (19:48) LinkedIn Jobs - Post your first job for free at https://www.linkedin.com/twist

    (23:53) ChatGPT’s integration with Siri.

    (26:32) Unpacking the “free” use of ChatGPT with Apple products.

    (30:01) Equinix - Join the Equinix Startup Program for up to $100K in credits and much more at https://deploy.equinix.com/startups

    (31:07) Discussing the relationships between OpenAI and Microsoft and now Apple.

    (34:44) More “ooohs” and “ahhhs” from Apple’s new Image Playground.

    (40:25) Jason breaks down other key announcements from WWDC 2024 including a password manager and Apple TV’s new “Insights”.

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Links:

    Watch Apple’s WWDC 2024 Keynote: https://developer.apple.com/videos/play/wwdc2024/101/

    Article on Fearless Fund: https://www.bloomberg.com/opinion/articles/2024-06-06/the-fearless-fund-should-keep-fighting-racism-in-venture-capital

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (10:00) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST

    (19:48) LinkedIn Jobs - Post your first job for free at https://www.linkedin.com/twist

    (30:01) Equinix - Join the Equinix Startup Program for up to $100K in credits and much more at https://deploy.equinix.com/startups

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 11, 2024

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    Twitter accepts Elon Musks' buyout / Snap Pixy drone hands-on / Apple releases fix for Studio Display
    The Verge's Nilay Patel, David Pierce, and Liz Lopatto discuss Elon Musk buying Twitter and what's next for the social media company. Senior reporter Alex Heath joins the show to discuss his experience with Snap's selfie drone. Managing editor Alex Cranz refreshes the crew on the latest in E Ink tech. Twitter accepts buyout, giving Elon Musk total control of the company Elon Musk’s Twitter plans are a huge can of worms Twitter CEO tells employees no layoffs planned ‘at this time’ following Elon Musk buyout What Twitter employees are saying about Elon Musk Jack Dorsey says ‘Elon is the singular solution I trust’ for Twitter’s future How Elon Musk and Twitter can really fix free speech: act like a messaging app Jeff Bezos is already testing Elon Musk’s commitment to free speech by trolling Twitter policy chief faces wave of harassment amid Musk criticism Crypto is winning, and Bitcoin diehards are furious about it Snap Pixy: hands-on with Snapchat's selfie drone Snap CEO Evan Spiegel thinks the metaverse is ‘ambiguous and hypothetical’ The Black Shark 4 Pro is all-in on gamer stereotypes  Apple releases fix for Studio Display webcam in latest macOS beta Apple’s DIY repair service is now available in the US E Ink Gallery 3 tech brings us closer to the perfect tablet Sonos joins Matter but hasn’t committed to supporting the new standard The F-150 Lightning is finally shipping — is Ford ready? Government surveillance, Elon Musk, and free speech, with EFF executive director Cindy Cohn  Learn more about your ad choices. Visit podcastchoices.com/adchoices

    TikTok Ban, Sam Altman's Return to OpenAI Board, Fake News Sites

    TikTok Ban, Sam Altman's Return to OpenAI Board, Fake News Sites
    Live from SXSW... it's a bonus episode of Pivot! Kara and Scott discuss Sam Altman getting reinstated to OpenAI's board following an investigation, fake news sites with ties to Russia popping up in the U.S., and a group of moms launching a grassroots campaign to fight social media addiction. Then, as the House gets closer to passing a potential TikTok ban, Kara and Scott dig into what that actually means. Plus, has Elon Musk been good for Texas? Recorded on March 9th at SXSW in Austin. Follow us on Instagram and Threads at @pivotpodcastofficial. Follow us on TikTok at @pivotpodcast. Send us your questions by calling us at 855-51-PIVOT, or at nymag.com/pivot. Learn more about your ad choices. Visit podcastchoices.com/adchoices