What You Need to Know About Condo Owners and Tenants

Do you find that the Condominium Act is changing every day? This week, our host Michelle Dyer, is joined by condominium lawyer and fan favourite Michelle Kelly (Robson Carpenter LLP) to discuss their experiences navigating:

• The amendments during covid
• The condo act vs. the declaration
• What causes delays to amendments
• Virtual AGMs
• Uh-oh... emails??

Wait...wait... What even is the Condo Act? 

The Condo Act requires that condo corporations comply with several operational requirements. 

These include: 

• Handling requests for residents. 
• Maintaining records. 
• Maintaining the property of the condo corporation.

Listen now, and leave your comments!

-------------------------------------------------------------------------------------------------------------

Thank you to RLB, LLP for the use of their recording studio! 

Please rate and review this podcast on your favourite listening platform!

Connect with CCI:

• CCI-GRC Website (info, blogs and events found here!)
• CCI on Facebook
• CCI on Instagram
• CCI on LinkedIn

---------------------------------------------------------------------------------------------------------

DISCLAIMER

Presenters, the Canadian Condominium Institute and its representatives will not be held liable in any respect whatsoever for any statement or advice presented herein. These presentations should not be relied upon as a professional opinion or as an authoritative or comprehensive answer in any case. Professional advice should be obtained after discussing all particulars applicable in the specific circumstances to obtain an opinion or report capable of absolving condominium directors from liability [under s. 37 (3) (b) of the Condominium Act, 1998]. Presenters' views expressed are not necessarily those of the Canadian Condominium Institute.

Are you confused about Tarion and its significance in homeownership? If so, you will benefit from this in-depth discussion about Tarion, and why it’s so important for you as a condo owner, board member, or property manager. We dive into what happens when repairs are needed, and instances where compromises can be negotiated or conciliation is requested.

Join Michelle as she engages in this conversation with Henry Jansen from Criterium-Jansen Engineers for a comprehensive exploration of Tarion and performance audits.

In this episode, we delve into:

• Understanding what Tarion is and its coverage for each year of your home warranty
• The pivotal role of engineers and how they contribute to the process
• Gaining valuable insights into performance audits, including what to expect and the steps to address and rectify identified issues
• Expert tips for board members to skillfully navigate the Tarion process, saving both money and headaches
• A review of Tarion timelines and deficiency guidelines for a smooth and successful resolution

Thank you to RLB, LLP for the use of their recording studio! 

Please rate and review this podcast on your favourite listening platform!

Connect with CCI:

• CCI-GRC Website (info, blogs and events found here!)
• CCI on Facebook
• CCI on Instagram
• CCI on LinkedIn

DISCLAIMER

Presenters, the Canadian Condominium Institute and its representatives will not be held liable in any respect whatsoever for any statement or advice presented herein. These presentations should not be relied upon as a professional opinion or as an authoritative or comprehensive answer in any case. Professional advice should be obtained after discussing all particulars applicable in the specific circumstances to obtain an opinion or report capable of absolving condominium directors from liability [under s. 37 (3) (b) of the Condominium Act, 1998]. Presenters' views expressed are not necessarily those of the Canadian Condominium Institute.

Searching for the best fit landscaper for your condo but unsure what qualities to look for? Conversely, have you ever wondered what contractors desire in their clients? In this episode, we dive into the world of landscaping and explore the perspectives of both clients and contractors. 

Whether you're a condo board member, owner, property manager, or a contractor, this episode will give you valuable insight, equip you with knowledge to make informed decisions, and help you foster successful partnerships.

Join Michelle as she engages in a conversation with Randy Rego, Condo Manager from Wilson Blanchard Management, and Mike Seager, President of Superb Property Maintenance.

In this insightful episode, we’re exploring:

• Essential factors to consider when hiring a landscaper that aligns with your condominium’s needs
• Different landscaping services, from grass maintenance to snow removal and everything in between
• The importance of effective communication between clients and contractors
• Tips for establishing clear expectations and maintaining a successful working relationship

Thank you to RLB, LLP for the use of their recording studio! 

Please rate and review this podcast on your favourite listening platform!

Connect with CCI:

• CCI-GRC Website (info, blogs and events found here!)
• CCI on Facebook
• CCI on Instagram
• CCI on LinkedIn

DISCLAIMER

Presenters, the Canadian Condominium Institute and its representatives will not be held liable in any respect whatsoever for any statement or advice presented herein. These presentations should not be relied upon as a professional opinion or as an authoritative or comprehensive answer in any case. Professional advice should be obtained after discussing all particulars applicable in the specific circumstances to obtain an opinion or report capable of absolving condominium directors from liability [under s. 37 (3) (b) of the Condominium Act, 1998]. Presenters' views expressed are not necessarily those of the Canadian Condominium Institute.

We continue our discussion on the shifts we are seeing recently hiring a live-in superintendent vs. a building service provider. 

In this episode, Chris Mendes of SV Law joins Michelle Weigel of Weigel Property Management, Christine Merswolke of LCM Property Services, and Marni Outerbridge of SV Law. 

We’re exploring:

• The surprising thing live-in superintendents often aren’t aware of
• Two key factors to help navigate an employee (or service provider) relationship
• How to keep the right candidate in this role for a long time
• Various factors to consider when replacing a live-in superintendent
• The basics of employment law and the framework that applies to condos and the employment relationship when you have a superintendent 
• What you can do to proactively manage risk

Please rate and review this podcast on your favourite listening platform!

Connect with CCI:

• CCI-GRC Website (info, blogs and events found here!)
• CCI on Facebook
• CCI on Instagram
• CCI on LinkedIn

DISCLAIMER

Presenters, the Canadian Condominium Institute and its representatives will not be held liable in any respect whatsoever for any statement or advice presented herein. These presentations should not be relied upon as a professional opinion or as an authoritative or comprehensive answer in any case. Professional advice should be obtained after discussing all particulars applicable in the specific circumstances to obtain an opinion or report capable of absolving condominium directors from liability [under s. 37 (3) (b) of the Condominium Act, 1998]. Presenters' views expressed are not necessarily those of the Canadian Condominium Institute.

If you need help deciding whether to hire a superintendent or a building service provider for your condominium, this episode is for you!

Condo boards are responsible for ensuring the repair and maintenance of their common elements, and one important piece to this is delegation. Some boards opt to have live-in superintendents, and some hire building services providers. We’re talking about the differences and various implications of hiring an employee vs. independent contractor in this episode.

Chris Mendes of SV Law introduces our panel: Michelle Weigel of Weigel Property Management, Christine Merswolke of LCM Property Services, and Marni Outerbridge of SV Law. 

In this episode we hear from Michelle on:

• How to determine whether a service provider or employee is the best choice 
• The benefits and drawbacks of hiring an employee vs a service provider
• The responsibility of the Board of Directors when hiring and managing an employee
• How to maintain sustainability and consistency when Board of Directors change regularly

Please rate and review this podcast on your favourite listening platform!

Connect with CCI:

• CCI-GRC Website (info, blogs and events found here!)
• CCI on Facebook
• CCI on Instagram
• CCI on LinkedIn

DISCLAIMER

Presenters, the Canadian Condominium Institute and its representatives will not be held liable in any respect whatsoever for any statement or advice presented herein. These presentations should not be relied upon as a professional opinion or as an authoritative or comprehensive answer in any case. Professional advice should be obtained after discussing all particulars applicable in the specific circumstances to obtain an opinion or report capable of absolving condominium directors from liability [under s. 37 (3) (b) of the Condominium Act, 1998]. Presenters' views expressed are not necessarily those of the Canadian Condominium Institute.

Are you prepared for unforeseen emergencies in your condo unit? From sudden flooding, to discovering mold, to late-night emergencies, it's crucial to consider potential risks before moving into a condominium. 

Join us as we delve into the world of condo emergencies with Sara Hicks from MF Property Management and Mike Conway from Woodhouse Group. Their insights and expertise will help you understand how to prevent and effectively handle emergency situations in your condo as an owner and a property manager.

In this episode, you'll discover:

• Practical tips to prevent emergencies while you're away from your condo unit
• Common emergency calls received by property managers
• The step-by-step process and recommended actions when faced with an emergency
• Insights on dealing with condo owners who hoard and the role of property managers and contractors
• Options for mold prevention and effective removal techniques

Prepare yourself for any condo emergency by tuning in to this informative episode. Don't miss out on valuable advice that will help safeguard your condo unit and ensure your peace of mind.

Thanks to RLB, LLP for the use of their recording studio! 

Subscribe and review this episode on your favourite podcast platform!

Connect with CCI:

• CCI-GRC Website (info, blogs, and events found here!)
• CCI on Facebook
• CCI on Instagram
• CCI on LinkedIn

DISCLAIMER

Presenters, the Canadian Condominium Institute and its representatives will not be held liable in any respect whatsoever for any statement or advice presented herein. These presentations should not be relied upon as a professional opinion or as an authoritative or comprehensive answer in any case. Professional advice should be obtained after discussing all particulars applicable in the specific circumstances to obtain an opinion or report capable of absolving condominium directors from liability [under s. 37 (3) (b) of the Condominium Act, 1998]. Presenters' views expressed are not necessarily those of the Canadian Condominium Institute.

There’s a lot that happens in a condominium when you live in a multi-residential community. With so many people in one space, the #1 thing to keep in mind is to always be respectful.

Hosting a BBQ, baby shower, or celebrating with family and friends can be very positive, but throwing wild parties on repeat can cause a poor community dynamic with neighbours complaining about noise, smoking, and parking issues for guests.

Sara Hicks from MF Property Management joins Michelle to share about what you can do to enhance your experience living in a condo with social events.

In this episode, you’ll hear:

• What to (really) expect of condominium life when it comes to noise
• Tips for planning and hosting a successful party that is considerate of your neighbours
• What is required to host a gathering in a condo 
• The good, the bad, and the crazy party stories we’ve navigated as property managers over the years

Leave a review of this episode on your favourite podcast platform!

Connect with CCI:

• CCI-GRC Website (info, blogs and events found here!)
• CCI on Facebook
• CCI on Instagram
• CCI on LinkedIn

DISCLAIMER

Presenters, the Canadian Condominium Institute and its representatives will not be held liable in any respect whatsoever for any statement or advice presented herein. These presentations should not be relied upon as a professional opinion or as an authoritative or comprehensive answer in any case. Professional advice should be obtained after discussing all particulars applicable in the specific circumstances to obtain an opinion or report capable of absolving condominium directors from liability [under s. 37 (3) (b) of the Condominium Act, 1998]. Presenters' views expressed are not necessarily those of the Canadian Condominium Institute.

Are you considering buying a pre-construction condo but not sure what to expect?

We’re diving into the pros and cons of buying a brand new condo, as well as surprising insights and scenarios that you could potentially run into. Brad Wells and Chris Gabriel will equip you with insider knowledge to make an informed decision that will allow you to have the best experience possible!

We’re covering:

• The advantages of buying a brand new condo vs an already established condo
• What you can expect purchasing and living in a new build
• What you need to know about fees
• The challenges of buying a pre-constructed condo
• One CRUCIAL step you won’t want to miss that will make your experience 100% better

Thank you to RLB LLP for the use of their podcast studio!

Subscribe and review this episode on your favourite platform! And share with your condo community!

Connect with CCI:

• CCI-GRC Website (info, blogs and events found here!)
• CCI on Facebook
• CCI on Instagram
• CCI on LinkedIn

Resources and Information:

• Declaration, Bylaws, Rules, Policies: What's Important to Know, Now?
• Reserve Fund Studies: Your Condo’s 30+Year Maintenance Plan (and What That Means For You As a Condo Owner)

DISCLAIMER

Presenters, the Canadian Condominium Institute and its representatives will not be held liable in any respect whatsoever for any statement or advice presented herein. These presentations should not be relied upon as a professional opinion or as an authoritative or comprehensive answer in any case. Professional advice should be obtained after discussing all particulars applicable in the specific circumstances to obtain an opinion or report capable of absolving condominium directors from liability [under s. 37 (3) (b) of the Condominium Act, 1998]. Presenters' views expressed are not necessarily those of the Canadian Condominium Institute.

**TRIGGER WARNING**

Please note that this episode contains sensitive information that may be distressing for some listeners. We encourage you to skip ahead or stop listening to the episode. Please take care of yourself and seek support if needed.

Please join us as we share the second and final part of this live event: Navigating Bad Behaviour and Mental Health in Condominiums. Our three panelists answer questions about mental health, wellness checks, condominium law, and how we can support each other and stay safe in the various (and unexpected) scenarios that can occur. 

Our panelists are:

Chris Mendes, SV Law

Bill Thompson, Retired, Owner of Property Management company for 35 years

Iman Grewal, Mental Health Educator and Advocate, Canadian Mental Health Association - Waterloo Wellington Chapter

Please leave us a rating  and review on your favourite platform!

Connect with CCI:

• CCI-GRC Website (info, blogs and events found here!)
• CCI on Facebook
• CCI on Instagram
• CCI on LinkedIn

Resources

• CMHAWW 24 hours crisis line which can also be a self care tool for anyone including Property Managers to debrief with a mental health trained professional and also for advice as to how to handle a situation

Here 24/7 – 1-844-437-3247 (HERE247) – Addictions, Mental Health & Crisis Services

• Mobile crisis team for families involved in the care of a person or if there is room to assist the person in a situation considering the Property Manager is safe first. This is also a team to call when a person is at harm to themselves or others (suicide) – and also always 911

IMPACT - Integrated Mobile Police And Crisis Team - CMHA Waterloo Wellington (cmhaww.ca)

• Community webinars for those experiencing complex situations at work and dealing with their own trauma. This is a useful tool to learn about staying well, compassion fatigue, stress management, and increase understanding of mental health and self care

Events Archive - CMHA Waterloo Wellington (cmhaww.ca)

DISCLAIMER

Presenters, the Canadian Condominium Institute and its representatives will not be held liable in any respect whatsoever for any statement or advice presented herein. These presentations should not be relied upon as a professional opinion or as an authoritative or comprehensive answer in any case. Professional advice should be obtained after discussing all particulars applicable in the specific circumstances to obtain an opinion or report capable of absolving condominium directors from liability [under s. 37 (3) (b) of the Condominium Act, 1998]. Presenters' views expressed are not necessarily those of the Canadian Condominium Institute.

**TRIGGER WARNING**

Please note that this episode contains discussions of a tragic event with sensitive details. This may be distressing for some listeners. If you feel that you may be triggered by this topic, we encourage you to skip ahead or stop listening to the episode. Please take care of yourself and seek support if needed.

Please join us as we share the first part of this live event: Navigating Bad Behaviour and Mental Health in Condominiums. We will be discussing condominium legal obligations, scenarios property managers and board members come across, and thoughtful education and advice from a Canadian Mental Health Worker. 

Our panelists:

Chris Mendes, SV Law

Bill Thompson, Retired, Owner of a Property Management company for 35 years

Iman Grewal, Mental Health Educator and Advocate, CMHA - Waterloo Wellington Chapter

In this episode, you’ll hear:

• What the Human Rights Code is and how this pertains to you (it supersedes the Condominium Act)
• What we can do BEFORE involving lawyers when a challenge arises
• The other legislation in the province that deals with mental health and impacts condos
• What you can do as a property manager or board member when handling a mental health crisis
• Real-life scenarios (including the tragic incident that occurred in Vaughan)

Connect with CCI:

• CCI-GRC Website (info, blogs and events found here!)
• CCI on Facebook
• CCI on Instagram
• CCI on LinkedIn

Resources

• CMHAWW 24 hours crisis line which can also be a self care tool for anyone including Property Managers to debrief with a mental health trained professional and also for advice as to how to handle a situation

Here 24/7 – 1-844-437-3247 (HERE247) – Addictions, Mental Health & Crisis Services

• Mobile crisis team for families involved in the care of a person or if there is room to assist the person in a situation considering the Property Manager is safe first. This is also a team to call when a person is at harm to themselves or others (suicide) – and also always 911

IMPACT - Integrated Mobile Police And Crisis Team - CMHA Waterloo Wellington (cmhaww.ca)

• Community webinars for those experiencing complex situations at work and dealing with their own trauma. This is a useful tool to learn about staying well, compassion fatigue, stress management, and increase understanding of mental health and self care

Events Archive - CMHA Waterloo Wellington (cmhaww.ca)

DISCLAIMER

Presenters, the Canadian Condominium Institute and its representatives will not be held liable in any respect whatsoever for any statement or advice presented herein. These presentations should not be relied upon as a professional opinion or as an authoritative or comprehensive answer in any case. Professional advice should be obtained after discussing all particulars applicable in the specific circumstances to obtain an opinion or report capable of absolving condominium directors from liability [under s. 37 (3) (b) of the Condominium Act, 1998]. Presenters' views expressed are not necessarily those of the Canadian Condominium Institute.