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    What’s wrong with the remote vs. in-office debate? w/Atlassian co-CEO Scott Farquhar

    enJanuary 18, 2024

    Podcast Summary

    • The Benefits of Atlassian's "Team Anywhere" Program: Rethinking the Importance of Physical Presence in the OfficeEmbracing distributed work can lead to a more flexible work-life balance and retention of talent, challenging the belief that physical presence is essential for career advancement.

      Atlassian's embrace of distributed work through their "Team Anywhere" program has proven to be beneficial and successful. Despite common beliefs that being in the office every day fosters a sense of connection with coworkers, Atlassian's research found no correlation between physical presence and connection. This challenges the notion that in-office work is essential for career advancement, as remote workers are often disadvantaged when it comes to promotions. Atlassian's data highlights the advantages of distributed work if managed properly. By allowing employees the flexibility to work from anywhere, Atlassian creates a more humane work-life balance and retains talent. This experience offers a glimpse into a possible route for the future of work that prioritizes individual preferences and well-being.

    • Building Social Bonds in a Distributed Company: The Power of Intentional GatheringsDeliberate gatherings, occurring four to six times a year, can maintain above-baseline connectedness among remote employees and save valuable time by reducing commuting.

      Being a distributed company does not hinder social bonds and connectedness among employees. Atlassian's experience has shown that intentional togetherness gatherings, planned gatherings for the purpose of building social bonds, have resulted in a significant increase in connectedness. Surprisingly, simply being in the office every day did not correlate with a sense of connection to coworkers. The data also revealed that the effects of intentional gatherings lasted for a significant period of time, taking three to five months to return to baseline levels. This suggests that deliberate gatherings, occurring four to six times a year, can maintain above-baseline connectedness without the need for daily in-office interaction. By prioritizing intentional meetings and reducing commuting time, companies can enhance social bonds and save valuable time for their employees.

    • Prioritizing Human Connection and Productivity at AtlassianAtlassian recognizes the importance of catering to employees' different work preferences and fostering deliberate human connections to enhance productivity and engagement in the workplace.

      Atlassian has recognized the importance of deliberate human connection in the workplace. While remote work offers flexibility and time saved on commuting, Atlassian has identified three distinct groups of employees who benefit from different work environments. The first group values a closed-door office for focused work, while the second group seeks human connection and enjoys random interactions every couple of weeks. The third group benefits from intentional togetherness gatherings to foster stronger bonds. By creating office spaces that cater to these different needs, Atlassian acknowledges that productivity is not solely determined by physical presence or hours worked. Instead, they prioritize output and focus on goal-setting rather than tracking hours or location. As a result, employees have been found to work longer days and feel more engaged in their work.

    • Embracing a Flexible Work ScheduleThe traditional 9-5 work schedule is evolving, with companies recognizing the value of allowing employees to work when they are most productive. Employers must adapt to the changing work landscape and prioritize individual needs and preferences.

      The traditional notion of work hours has shifted, and it's now more about finding a balance that suits individuals. People are no longer confined to the typical 9-5 schedule, but rather have the flexibility to work during their preferred hours. This shift is proof that a more human-centric approach to work is emerging. The focus now lies on the outputs and productivity rather than the number of hours spent in the office. Companies are realizing the importance of creating a work environment that allows employees to choose what suits them best. However, the variation in work environments between companies will continue to grow, with some embracing these new ways of working and others clinging to the outdated model. Ultimately, leaders need to clearly define their expectations and choose a work model that aligns with their employees' needs and preferences.

    • Balancing virtual and physical presence in the future of work.Atlassian values equal career prospects for both remote and office-based employees, emphasizing the importance of building strong relationships virtually while still acknowledging the benefits of in-person connections.

      A theory about the future of work must be formed before experimentation, and it should be based on refining and testing the results. Atlassian's co-CEO, Scott Farquhar, emphasizes the importance of having a distributed workforce without creating a second class career path for remote workers. While some companies operate with a two-tier system, Atlassian believes in providing equal career prospects for both remote and office-based employees. Farquhar acknowledges that human bonds can be built in person, but also believes that strong relationships can be formed virtually. Atlassian is still working on finding the right balance between virtual and physical presence, as they continue to analyze and research the impact of their distributed work approach.

    • Prioritizing People: Atlassian's Impactful Approach to Enterprise SoftwareAtlassian values the employee experience, helps companies become more efficient, and believes in unleashing the potential of every team. Their focus on people and experiences sets them apart in the enterprise software field.

      Atlassian, despite being in the enterprise software field, finds the human aspect of their work to be meaningful and impactful. They prioritize the employee experience and aim to make their customers more successful. They believe in unleashing the potential of every team and helping companies become more efficient and productive. Their mission is to eliminate busy work and allow people to focus on the work they enjoy. Through their products, they have witnessed remarkable transformations, like a failing startup turning into a multi-million dollar acquisition. Atlassian also values the personal stories of their employees, such as being able to spend quality time with a terminally ill grandmother or exploring new cities and starting a life there. Despite the misconception of being solely a developer tools company, Atlassian's focus on people and their experiences sets them apart.

    • Atlassian: Improving Collaboration, Information Flow, and Work Prioritization.Atlassian focuses on improving collaboration, information flow, and work prioritization within organizations, considering them mission-critical for many companies. The future of work will vary, and organizations have the responsibility to create an environment that aligns with their goals and values.

      Atlassian helps solve people problems. While some may view Atlassian as simply a software company, they actually focus on improving collaboration, information flow, and work prioritization within organizations. Atlassian's software is considered mission-critical for many companies, as it facilitates work across the entire organization. Looking at the future of work, Atlassian believes that we will become more distributed, with the combination of remote work and artificial intelligence playing a significant role. However, the extent and speed of this change remain uncertain, as many human and social factors come into play. Ultimately, the future of work will vary from organization to organization, with each having the responsibility to create a work environment that aligns with their goals and values.

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