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    Why psychological safety matters in a changing workplace, with Dennis Stolle, PhD

    enJuly 17, 2024
    What factors contribute to stress among younger workers?
    How does psychological safety affect job satisfaction?
    What is the role of AI in modern workplaces?
    How can employers foster psychological safety among employees?
    What challenges do employees with disabilities face at work?

    Podcast Summary

    • Younger workers and psychological safetyYounger workers face more stress, loneliness, and feelings of undervaluation at work compared to older workers. They might feel less psychologically safe, leading to discomfort when working outside their age group. Employers can foster psychological safety, encourage intergenerational collaboration, and value the contributions of all employees to create supportive workplaces.

      Key takeaway from the discussion between Kim Mills and Dr. Dennis Stoli on the Speaking of Psychology podcast is that younger workers are experiencing more stress, loneliness, and feelings of undervaluation at work compared to older workers. The APA's annual work in America survey revealed that younger workers are less likely to feel appreciated and valued for their ideas by their coworkers outside their age group. This trend could be linked to the concept of psychological safety, which refers to the feeling of being able to express oneself freely at work without negative consequences. Younger workers might feel less psychologically safe, leading to discomfort when working outside their age group. Employers can create supportive workplaces by fostering psychological safety, encouraging intergenerational collaboration, and valuing the contributions of all employees.

    • Psychological safety for young workersEmployers can foster a safe work environment for young workers by giving constructive feedback, celebrating teamwork, emphasizing skills over hierarchy, mentoring, and prioritizing a culture where everyone's ideas matter.

      Creating a psychologically safe work environment is crucial for young workers, and employers can take simple steps to foster this sense of safety. These steps include giving constructive feedback for good work, celebrating teamwork and collaboration, emphasizing skills over hierarchy, and mentoring relationships. The direct report-manager relationship is also critical in shaping an employee's overall experience. While many workers reported feeling satisfied with their jobs, deeper aspects of job satisfaction, such as pride in work and feeling that one is contributing to society, are more important indicators of a positive work environment. Employers who prioritize a culture where everyone's ideas matter can help young workers feel safe and valued in the workplace.

    • Workplace FlexibilityThe majority of workers value flexibility and many believe a four-day work week will become the norm, emphasizing the importance for employers to offer flexible work arrangements to attract and retain talent.

      The majority of workers feel that their work has a positive impact on society and are satisfied with their jobs. However, there is a significant discrepancy between where people prefer to work and where they currently are. The trend towards remote and hybrid work continues, and while some employers are offering four-day work weeks, it's still unclear how this will impact productivity and happiness. Notably, a large percentage of workers believe that a four-day work week will become the norm within their lifetime. These findings highlight the importance of flexibility in the workplace and the need for employers to consider the diverse preferences and needs of their employees.

    • AI adoption and policiesEmployers need to establish clear AI policies to address employee concerns, accommodate those with disabilities, and prevent potential misalignment

      While more employees are adopting the use of artificial intelligence (AI) in their work, there's a significant disconnect between the pace of employee adoption and employer policies regarding AI use. Full-time employees, particularly younger ones, are using AI tools more frequently, but they also express concerns about losing their jobs to AI. Furthermore, employees with physical and mental disabilities face more challenges and are less satisfied with their jobs compared to their able-bodied counterparts. The survey revealed that a majority of employers do not have clear policies in place regarding AI use, leading to potential misalignment and potential issues. These findings highlight the need for employers to address the adoption of AI in the workplace and establish clear policies to support and accommodate their employees effectively.

    • Psychological safety in workplaceCreating a psychologically safe workplace leads to increased job satisfaction, including satisfaction with salary, and smoother functioning teams. Employers can foster this culture through open communication and valuing all employees' voices.

      Psychological safety in the workplace plays a significant role in employees' overall job satisfaction, including their satisfaction with salary. This concept goes beyond just feeling physically safe, it's about creating an environment where employees feel comfortable speaking up without fear of negative consequences. This culture leads to increased contributions, a sense of belonging, and even happiness with income. For employees experiencing burnout or working in toxic workplaces, individual actions such as talking to trusted individuals and evaluating personal habits can help. Employers can foster psychological safety by encouraging open communication and expression, creating a culture where everyone feels valued and heard. The survey results emphasize that a workplace where everyone feels safe to express themselves leads to smoother functioning teams and overall better work environments.

    • Psychological safety in the workplaceCreating a psychologically safe workplace leads to improved productivity, better relationships, and overall well-being for employees, resulting in a more inclusive, supportive, and productive work environment, benefiting both individuals and organizations

      Psychological safety in the workplace is essential for individual and collective growth, leading to improved productivity, better relationships, and overall well-being. This concept, which fosters an environment where employees feel safe to express themselves and take risks, has been linked to numerous benefits, both at work and in personal life. The American Psychological Association (APA) conducts an annual survey, "Work in America," to explore various aspects of the workplace experience. Future areas of investigation include the experiences of employees with physical and non-physical disabilities, and the importance of trust in relationships beyond the manager-employee dynamic. By focusing on psychological safety, organizations can create a more inclusive, supportive, and productive work environment, ultimately benefiting both the employees and the bottom line.

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