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    Why we get conned and how to avoid it, with Daniel Simons, PhD, and Christopher Chabris, PhD

    enJuly 19, 2023

    Podcast Summary

    • Cognitive habits make us susceptible to deceptionUnderstanding cognitive habits like trust and belief can help us protect against lies and scams, despite technology making it easier for deceit.

      We're all vulnerable to being deceived at least some of the time, not just the most gullible among us. Scams and cons are often targeted towards our desires and wishes, making us more likely to fall for them. Our mental shortcuts and patterns of thinking, which usually serve us well, can leave us vulnerable when encountering deceit. The authors of "Nobody's Fool" explain that cognitive habits like trust and belief can make us susceptible to lies and scams. While technology, including artificial intelligence, can make it easier for people to cheat and lie, it also offers tools to help us protect ourselves. By understanding the cognitive habits that put us at risk and asking critical questions, we can become less vulnerable to being taken in.

    • Cognitive biases make us susceptible to deceptionBeing aware of truth bias, focus, and belief alignment can help prevent deception, especially in science

      Our natural cognitive tendencies, such as truth bias and focus, can make us vulnerable to being deceived. Truth bias is our default assumption that what we encounter is true, making us susceptible to scams and frauds. Our focus on readily available information can limit our decision-making and make us overlook important details. Additionally, our tendency to accept information that aligns with our beliefs without questioning it can lead us astray. This is especially problematic in the realm of science, where fraud and deception can go unnoticed for extended periods. Although these cognitive tendencies are generally beneficial, they can be exploited, leading to potential harm. To avoid falling victim to deception, it's crucial to be aware of these biases and make a conscious effort to consider alternative perspectives, question information, and broaden our focus.

    • Trusting the consensus of scientific researchBe skeptical of individual studies, but trust the overall consensus of scientific research. Watch out for signs of potentially falsified results, such as small sample sizes, lack of replication, excessive media hype, and disproportionate impact from a tiny intervention.

      While it's important to be skeptical of specific scientific results that seem too good to be true, it's also crucial to trust the consensus of large bodies of scientific research. Most scientists strive for accuracy and honesty, but a few may slip through and fabricate results. Signs of potentially falsified research include small sample sizes, lack of replication by independent researchers, excessive media hype, and disproportionate impact from a tiny intervention. Discoveries in science do not typically come from a single study or bolt of insight, but rather from incremental understanding and testing in various contexts. Be wary of new studies that promise groundbreaking discoveries, especially if they seem too good to be true. To avoid falling for scams, ask yourself what you would need to know to verify the truth of a promising opportunity. Remember, if it seems too good to be true, it probably is.

    • Consistency as a Sign of Potential FraudConsistent returns or lack of variation in baseline conditions can be red flags for potential fraud, as seen in Bernie Madoff's Ponzi scheme and some scientific research.

      Consistency in returns, or the lack of it, can be an important indicator of potential fraud. This was evident in the case of Bernie Madoff's Ponzi scheme, where he offered consistent returns every year, which seemed reasonable but was actually too good to be true. This consistency trapped investors into believing they had a sure thing, leading them to overlook potential red flags. Similarly, in scientific research, especially clinical trials, a lack of variation in baseline conditions between treatment and placebo groups can be a red flag for fraud. These findings highlight the importance of being aware of the potential for consistency as a sign of deception and the need to approach seemingly reasonable offers with a critical eye.

    • Small interventions can lead to big impactsSmall changes can have unexpectedly large consequences, but require strong evidence to validate these findings

      Small interventions or seemingly insignificant events can have large and unexpected consequences. This is based on theories of chaos and the idea that small changes can lead to dramatic outcomes. Examples include reflective exercises in college leading to improved GPAs and graduation rates, or subliminal exposure to stimuli affecting later behaviors or beliefs. However, it's important to approach such findings with skepticism and require strong evidence, as these phenomena are rare in science and may not replicate or even be generalizable. A famous example of this is the case of John Von Neumann, a renowned scientist who entered a chess tournament under that name in 1993, likely not using his real identity. While intriguing, it's crucial to be cautious and not blindly accept every claim of a small intervention leading to a large effect. Instead, we should demand rigorous scientific evidence to validate such claims.

    • Don't rush into decisions, ask questionsQuestioning situations can save time, money, and frustration by preventing falls for scams or uncovering the truth

      It's important to ask questions and not rush into decisions, even when faced with seemingly straightforward situations. The story of the chess hustler from the 1993 tournament is a great example of this. At first glance, the man's abilities seemed suspicious, but by setting up a simple test, the tournament director was able to uncover the truth. The man was actually cheating with the help of an accomplice using a computer and an earpiece. While it might have been easier to write him a check and move on, taking the time to ask a question saved the tournament director from potentially giving money to a cheat. Similarly, in our daily lives, we encounter various scams, such as call center scams. These scams can be convincing, but taking a moment to ask questions and verify information can help protect us from falling victim. The vast majority of calls asking us to extend car warranties, for example, are actually scams. By remaining skeptical and asking for more information, we can avoid sending money unnecessarily. So, the next time you're faced with a situation that seems too good to be true, remember the story of the chess hustler and take a moment to ask a question. It could save you time, money, and frustration in the long run.

    • Call center scams use threats and time pressure to intimidate victimsCall center scams ask for payment via prepaid cash cards and create a sense of urgency, but legitimate organizations will never ask for payment in this manner. Always verify the organization's legitimacy before taking any action.

      Scammers use various tactics to target vulnerable individuals and pressure them into sending money. The Nigerian email scam is an example, where the scam only needs to convince a small percentage of recipients to be successful. Now, call center scams have evolved, using threats and time pressure to intimidate victims into making hasty decisions. These scams often ask for payment via prepaid cash cards, which is a red flag. Remember, no legitimate organization will ever ask for payment in this manner. Additionally, there's no need to fear immediate police action for unpaid debts. Scammers use these tactics to create a sense of urgency and make the situation seem more threatening than it is. If you receive such a call, hang up and verify the organization's legitimacy before taking any action. It's essential to be aware that everyone can fall for scams, regardless of sophistication or intelligence. Scammers adapt their tactics to exploit specific vulnerabilities, so always stay informed and cautious.

    • AI enhancing old scamsAI can make scams more convincing, but strategies like family passcodes and training exercises can help mitigate risks.

      As AI technology advances, it may amplify existing scams and deceptions, making them more convincing and harder to detect. For instance, a scammer could use AI to synthesize a voice that sounds like a loved one in distress, increasing the scam's believability. This is just one example of how AI could enhance old scams. However, there are strategies to mitigate the risks. Creating a family passcode for unexpected requests is one such strategy. Additionally, organizations can use training exercises, like sending fake phishing emails, to help employees identify and avoid potential scams. While these methods may not make individuals completely immune to scams, they can increase awareness and preparedness. It's important to remember that the specifics of scams will evolve over time, so ongoing education and vigilance are crucial.

    • Understanding scammer tacticsStay alert to potential scams, recognize patterns, and make informed decisions based on risk level.

      Staying vigilant against scams and cons involves understanding the patterns of scammers' tactics and reacting appropriately, while also avoiding excessive skepticism that could lead to distrust in genuine communications. After researching various scams throughout history, the speakers have become more suspicious but also better at recognizing patterns and making informed decisions. It's essential to know when to be more skeptical and critical, focusing on potential big risks rather than minor deceptions. Overall, the experience has been a mix of education and dismay, but ultimately a positive one in learning to navigate the world with increased awareness.

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