It's long been assumed that technology will help the financially underserved access the banking services they need. Christine Duhaime, an attorney and founder of the Digital Financial Institute, a financial technology think-tank, says this assumption is wrong, and that some tech advances are already starting to have unanticipated adverse effects on the financially disadvantaged. Banks will have to think creatively — by teaching people to code and maybe even making house calls — to ensure they provide fair access to services.
Eric Siegel, author of the book The AI Playbook, explains what it takes to take traditional and advanced artificial intelligence projects from idea to execution.
The neobank doubled its membership to five million consumers and hired 200 people last year. Founder and CEO Renaud Laplanche explains how it fared during a time when many fintechs struggled.
Mike Abbott, global banking lead at Accenture, shared some of his predictions and opinions for the year ahead.
The fintech revolution has been more successful at working with banks than at trying to replace them, points out Gene Ludwig, former Comptroller of the Currency, chair of the Ludwig Institute for Shared Economic Prosperity, and co-founder of Canapi Ventures. Those with “must have” products will fare far better in 2024 than those with “nice to have” tools, he says.
It's been a rough year for fintechs and for the venture capital firms that fund them. Venture capital flows into financial technology companies dropped by 36% year over year to $6 billion in the third quarter of 2023. But Amy Nauiokas, founder and CEO of Anthemis Group, is optimistic about 2024.
Over the past year, the national bank regulators’ oversight of Silicon Valley Bank, Signature Bank, Silvergate Capital and other banks that failed has been criticized. Reports of a toxic workplace at the FDIC have come to light. And the OCC hired a Deputy Comptroller and overseer of fintech who had easily discoverable falsehoods on his resume. Michele Alt, cofounder and managing director at Klaros Group, explains what this might mean for banks in the coming year.
Penny Lee, president and CEO of the Financial Technology Association and Steve Boms, executive director of FDATA NA, explain what their members like about the proposed regulation and what they would change.
Community banks sometimes feel that they lack the budget and staff to compete with larger banks and fintechs on things like mobile and online banking, virtual assistants and most recently generative AI. Jim Perry, senior strategist at Market Insights, suggests steps they can and should take to stay relevant technology wise.
The case is not really about cryptocurrency but about fraud, points out Seoyoung Kim, department chair and associate professor of finance and business analytics at the Leavey School of Business at Santa Clara University. But regulators and lawmakers are watching and the outcome of the trial will have repercussions throughout finance.
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