Business Leader and Bestselling Author Aliza Knox joins Wendy Appel and Mary Beth Sawicki of Trilogy Effect in this episode of the Being Human Is Good for Business podcast to discuss her new book Don’t Quit Your Day Job: The 6 Mindshifts You Need to Rise And Thrive At Work. 

Aliza built and led Asia-Pacific (APAC) businesses for three of the world's top technology firms—Google, Twitter and Cloudflare. Named 2020 APAC IT Woman of The Year, she spent decades as a global finance and consulting executive and is now a non-executive board director, a senior advisor for BCG, and a regular columnist for Forbes. 

In her new book, Aliza shares her experience in leading global businesses and stories about many of the people she’s mentored around the world, from recent college graduates to mid-career and senior business leaders. 

“Often, people think there’s a tradeoff between their work and their life, and to be happy, they’re going to have to leave their job,” explains Aliza. “But that’s not always the case. There's a lot you can do to make your whole self happy and keep your career on track. Often it just takes a mindshift to gain a new perspective on your work and where it fits into your life.” 

In this podcast you’ll learn: 

• How to find synergies between your life and your work.
• How perseverance plus enthusiasm can equal stamina, a career superpower.
• The importance of social capital and connection in a thriving career.
• How to develop a positive relationship with your career.
• Why you should embrace change by being flexible and persistent as you build your career.
• Steps for keeping visible and connected at work, even when working from home.

Links to information and resources discussed in this show: 

• Don’t Quit Your Day Job: The 6 Mindshifts You Need to Rise and Thrive At Work
• Questioning the Quiet Quit by Aliza Knox
• Wendy Appel, Author and Leadership Expert
• Mary Beth Sawicki, Leadership Development Expert
• Trilogy Effect, surfacing the untapped potential in people and organizations
• Inside Out Enneagram: The Game Changing Guide for Leaders

We invite you to subscribe to the Being Human Is Good for Business Podcast on iTunes, Amazon, Google Podcasts, iHeart Radio, and Spotify (links below) or wherever you get your podcasts. We’d really appreciate if you could rate us or leave a review because it helps others find our show. 

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This episode of the Being Human is Good For Business podcast is an encore show for September 2021...

In this episode of the Being Human is Good For Business Podcast, Trilogy Effect partners Heather Marasse, Wendy Appel and Mary Beth Sawicki discuss listening skills as a ‘superpower’ and explain how learning to listen generously can transform a good leader into a truly great one. 

“Like everyone who is lucky enough to have their sense of hearing, most leaders have been listening all their lives,” explains Managing Partner Heather Marasse. “But that doesn't mean they’re actually listening well. It takes a certain openness and curiosity as well as the patience to let things unfold naturally.” 

Listening is automatic for most people, and what an individual actually takes in is based on the filters they use to process and understand the world around them.   

Partner Wendy Appel explains, “When a colleague is talking, you might think, ‘I already know what you're going to say. Can you just get to the point? Hurry up so I can talk’, for example. This is listening in order to speak. But great leaders listen actively beyond their filters and encourage their team to share their ideas and opinions. This is how they fuel innovation and create new possibilities.” 

The profound impact of this superpower is often realized quickly as leaders put their generous listening skills to work. 

“One recent coaching client told us that she was convinced she didn’t have the right people on her team,” says Partner Mary Beth Sawicki. “She had some very clear ideas about these individuals and what they could and, more importantly, couldn’t do. Practicing generous listening allowed her to more clearly see the people she’s at work with, and to understand them better. Now she leads a high functioning team that’s delivering wonderful results. She loves them.” 

The good news is that, like any skill, you can learn how to be a generous listener and you can constantly improve through practice.  Listen to this podcast to find out how. 

You will also learn: 

• Practical leadership tips you can put to work right away
• How to make meetings better and more valuable for everyone
• How to develop your listening skills to become your best as a leader.

Links to helpful resources and information about some of the tools and concepts mentioned on the show:

• Listening: The Most Important Leadership Skill
• Trilogy Effect’s free leadership guidebook to be as your best self as a leader
• Our free newsletter, full of leadership advice and practical tips.
• Alignment: What It Is and Why It Matters
• What is Generous Listening?
• Facebook | LinkedIn | Twitter | Instagram

We invite you to subscribe to the Being Human Is Good for Business Podcast on iTunes, Amazon, Google Podcasts, iHeart Radio and Spotify (links below) or wherever you get your podcasts. Please rate us and leave a review!

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Author Gerald Leonard joins Heather Marasse and Mary Beth Sawicki of Trilogy Effect in this episode of the Being Human Is Good for Business podcast to discuss his new book Workplace Jazz: How To IMPROVISE – 9 steps to Creating High-Performing Agile Project Teams. 

A conservatory-trained professional bassist, Gerald offers a unique approach to accomplishing more in the workplace. He is the CEO of Principles of Execution, a Certified Minority Business Enterprise and consulting practice with over 20 years’ experience working governments and multinational corporations. 

His book draws on his experience as a professional jazz bassist to teach us the role that improvisation plays in building agile teams. It includes a step-by-step process which forms the basis of a team development system to build corporate cultures that are healthier and more productive. 

“Agility is more important in today’s pandemic times than ever before,” Gerald explains. “You want to create an environment where teams can come together and connect quickly. In the jazz world, you can get a group of musicians who are from different countries and speak different languages to play a show together. They may not be able to communicate verbally all that well, but they become best friends and they figure it out because the music pulls them together. Workplace Jazz builds on this idea.” 

Listen here: 

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In this podcast you’ll learn that: 

• Why it takes a jazz mindset to be a successful leader in these times.
• Why culture forms the “bass” of an organization’s success along with Gerald’s seven fundamental elements of culture.
• Why people want to be part of something bigger than themselves and the role this desire plays in building effective teams. 
• What leaders can learn from going to the symphony. 

Links to information and resources discussed in this show: 

• Workplace Jazz: how to IMPROVISE – 9 steps to Creating High-Performing Agile Project Teams.
• Culture is the Bass: 7 Steps to Creating High Performing Teams
• Heather Marasse, leadership development expert
• Mary Beth Sawicki, leadership development expert
• Trilogy Effect, surfacing the untapped potential in people and organizations

We invite you to subscribe to the Being Human Is Good for Business Podcast on iTunes, Amazon, Google Podcasts, iHeart Radio, and Spotify (links below) or wherever you get your podcasts. We’d really appreciate if rate us or leave a review because it helps others find our show. 

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What do Richard Branson, Bill Gates and Mark Zuckerberg all have in common?  Not only have they lead some of the world’s biggest and best-known companies, but they also all present themselves as people who are intellectually curious, insightful, and even visionary.   

Trilogy Effect’s work is grounded in the Enneagram, a framework through which people can become aware of their own automatic patterns of seeing and reacting to the world.  In this episode of the Being Human is Good For Business Podcast, we discuss leaders who use their heads in leading successfully by relying on the head center of intelligence, Enneagram Types 5, 6, and 7. 

These head-centered Types are analytical and like to have a good solid plan for every eventuality, but often, deep down, they don’t trust. 

“With the accelerated pace of change in business today, we are seeing a lot of head-centered leadership,” says Trilogy Effect founding partner Wendy Appel, author of InsideOut Enneagram: The Game-Changing Guide for Leaders. “These leaders are excellent researchers and can expertly synthesise a lot of facts and information to support decisions and formulate plans. Often, it’s difficult for them to trust others or what may come, so to alleviate their fears they rely on hard data.”

The Enneagram helps leaders become more self-aware supports them in unleashing the full potential of their teams. It comprises nine distinct personality Types which are bundled into groups of three, based on core motivations, specific strengths and liabilities. See episodes 31 and 30 to learn about heart and instinctive centered leadership. 

In this episode Wendy is joined by Trilogy Effect Partners Heather Marasse and Mary Beth Sawicki to  explore:

• Enneagram Type 5, the Detached Observer, who wants to be the expert and competent.
• Enneagram Type 6, the Loyal Sceptic, who wants security and predictability.
• Enneagram Type 7, the Enthusiast, who wants freedom, options and to feel satisfied. 

Listen for: 

• Tips to build self confidence for your decision-making skills.
• Clues into how to lead head-centered team members.
• Insight on how to develop trust among your team’s members.

Resources:

• How to use the Enneagram to Become A Better Leader
• InsideOut Enneagram: The Game Changing Guide For Leaders
• Free eBook:  Be Your Best As a Leader by Using the Enneagram
• Win a Free Enneagram Type Discovery Session

Please subscribe to the Being Human Is Good for Business Podcast on Apple Podcasts, Google Podcasts, iHeart Radio (links below) or wherever you get your podcasts. Please rate us and leave a review!

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Have you ever put your success down to a lucky break? Or it’s just because you know people in high places? Or even, somebody somewhere made a mistake that’s landed you with a new opportunity? 

If so, you may be suffering from Imposter Syndrome. It’s that niggling feeling of inadequacy or self doubt you get when you feel you might be out of your depth, despite other people having confidence in you. 

It’s a common problem. The International Journal of Behavioral Science says that 70% of people experience it at some point in their lives.

In a recent live show on LinkedIn, the leadership experts at Trilogy Effect sat down to discuss what’s driving this trend and provide some practical tips and advice for people with Imposter Syndrome. 

Mary Beth Sawicki explains, “It is common, and honestly, I'd be surprised if the number wasn't higher than 70 per cent. Given today's fast-paced environment and the ever-changing landscape that we're all navigating, it's hard not to feel self doubt or uncertainty about what you’ve been tasked with. Yet, when we do a 360-review exercise, for example, most of our clients see that their peers tend to see them as more competent, more effective than they see themselves.”

Heather Marasse says, “Feeling like an imposter isn’t necessarily always a bad thing. It can be a clue that you’re growing as a business leader. As soon as we move beyond our comfort zone, there is a part of us, our ego, that wants to pull us back and have us continue running old patterns, because that has been our success formula throughout our forming years. Getting beyond this can feel awkward but it’s important to step beyond our usual patterns to continue to develop our leadership skills.” 

Wendy Appel advises, “If you are feeling like an imposter because you’ve taken on something new, just remember that this is your growing edge and it’s normal and natural. Think about these feelings as an opportunity to grow. You are embarking on something new, and nobody starts out being perfect at something. You’ll grow into your new role.” 

In this audio recording of the Live show, you’ll learn about:

• What Imposter Syndrome is and how to recognize it in you. 
• How to manage your feelings to make the most of feeling like an imposter.
• How knowing your Enneagram type will help you navigate your way through it. 

Resources:

• Free Leadership Guidebook: Be Your Best as a Leader By Using the Enneagram
• How to use the Enneagram to Become A Better Leader
• Is your career at a tipping point?
• Win a free Enneagram Type Discovery Session

Please subscribe to the Being Human Is Good for Business Podcast on iTunes, Google Podcasts, iHeart Radio (links below) or wherever you get your podcasts. Please rate us and leave a review!

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In this episode of the Being Human is Good For Business Podcast, we learn about leaders who rely on their hearts to guide them. 

This group includes Enneagram Types 2, 3 and 4, all of whom tend to have attention seeking motivations, according to Trilogy Effect Partner Mary Beth Sawicki.

She explains, “Known as heart-centered or feeling-centered, these leaders want to be seen the way they want to be seen. In a business context these are the leaders who form strong personal connections and prioritize relationships. Their attention is often focused on human systems over business systems. They see the world through a lens that focuses on the personal.” 

The Trilogy Effect team uses the Enneagram framework to help leaders grow through self-awareness and to surface untapped potential in their teams. The Enneagram comprises nine distinct personality Types in groups of three, based on core motivations, specific strengths and liabilities. See our last episode to learn about instinctive center leaders. 

On today’s show, Mary Beth is joined by Trilogy Effect Partners Heather Marasse and Wendy Appel.  Together, these leadership development experts explore:

• Enneagram Type 2s tend to lead by helping and supporting others.
• Enneagram Type 3s tend to lead by being the very best performers and achievers.
• Enneagram Type 4s tend to be authentic and compassionate as leaders.

Listen for: 

• To understand your emotions to become the best leader you can be.
• Strategies for leading heart-centered team members.
• Insights on why trust is the gateway to potential. 

Resources:

• Why some leaders follow their gut instincts to succeed
• Free Leadership Guidebook: Be Your Best as a Leader By Using the Enneagram
• How to use the Enneagram to Become A Better Leader
• InsideOut Enneagram: The Game Changing Guide For Leaders

Please subscribe to the Being Human Is Good for Business Podcast on iTunes, Google Podcasts, iHeart Radio (links below) or wherever you get your podcasts. Please rate us and leave a review!

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This episode was originally published almost two year ago and holds many lessons for those among us who tend to make decisions based on our gut feelings.  

In this episode of the Being Human is Good for Business Podcast, we discuss Enneagram Types within the instinctive center, also known as the belly or gut center. These the leaders have a strong to their “gut feelings”.  While it can be advantageous, it comes with distinct challenges when leaders act too impulsively and without self-awareness.

ENNEAGRAM TYPES EXPLAINED

Trilogy Effect uses the Enneagram framework to help leaders grow through self-awareness and to surface untapped potential in their teams. The Enneagram is comprised of nine distinct personality Types which fall into triads based on specific strengths and liabilities.

This show features the leadership experts at Trilogy Effect explaining Enneagram Types 8,  9, and 1, all of whom value autonomy about just about anything.  They are also known as the “don’t mess with me Types”!

Join leadership development experts Heather Marasse, Wendy Appel and Mary Beth Sawicki as they explain how:

• Enneagram Type 8 leaders are great at carving a path forward
• Enneagram Type 9 leaders are both grounded and grounding
• Enneagram Type 1 leaders are authentic, caring and noble

Listen for:

• Tips leaders can use to harness their own gut feelings
• Strategies to develop leadership skills
• Insights on why being human is good for business

RESOURCES:

• Episode 2: Do you lead with your head, heart or gut?
• Want to be a great leader? Know your Kryptonite!
• InsideOut Enneagram: The Game Changing Guide for Leaders
• Free eBook: Be your best as a leader using the Enneagram.

Please subscribe to the Being Human Is Good for Business Podcast on iTunes, Google Podcasts, I Heart Radio (links below) or wherever you get your podcasts. Please rate us and leave a review!

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This episode of the Being Human is Good For Business podcast features three supply chain management leaders in an informative discussion about the challenges they are facing in today’s changing times. 

The panel (our first ever!) includes leadership development expert Heather Marasse, Managing Partner of Trilogy Effect. Joining Heather is:

• Steve Weinstein, Head of Supply Chain & Operations at Zarbee’s, the number one pediatrician-recommended cough syrup and sleep support brand for kids 10 and under. 
• Angus Scott, Senior Vice President at Coravin, a wine technology company that is changing the way the world drinks wine, with products available in 60 countries, and
• Jon Ragan, the Chief Operations Officer at the ThreeSixty Group, the company behind such inspiring brands as FAO Schwarz, Sharper Image, Discovery and more.

In this podcast you’ll learn that: 

• Now, more than ever, the supply chain is as strong as the relationships you’ve got with your vendors and suppliers. You need to be able to understand and trust each other if you’re going to be able to bring your products to market reliably, so relationship-building skills have come to the fore during this pandemic. 
• There’s been a shift in the balance of power for people managing the supply chain. Leaders here are gaining increased visibility and involvement in making important decisions. 
• For supply chain leaders, being vulnerable, learning to say no, and having healthy discussions to solve internal conflicts has been the key to keeping businesses afloat during the pandemic. 

Links to information and resources discussed in this show: 

• How are you managing? 
• How the pandemic is changing how we lead
• What is a leadership coach? 
• Coaching with the Leadership Circle Profile

We invite you to subscribe to the Being Human Is Good for Business Podcast on iTunes, Amazon, Google Podcasts, iHeart Radio, and Spotify (links below) or wherever you get your podcasts. We’d really appreciate if rate us or leave a review because it helps others find our show. 

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“The TV character Ted Lasso is a wonderful example of high-functioning leadership, and how it creates success in two important dimensions,” explains Heather Marasse, Managing Partner, Trilogy Effect. “He’s effective on the quantitative side in that he coaches his team to start winning games.  He’s effective on the qualitative side too because everyone surrounding him becomes happier, emotionally healthier and more successful overall.” 

In this episode of the Being Human is Good For Business podcast Heather Marasse and host Sherrilynne Starkie discuss the popular TV show Ted Lasso, winner of the 2021 Primetime Emmy Award for Outstanding Comedy Series.  The show is an examination of humanity and holds many lessons for leaders. 

In this podcast you’ll learn that: 

• A great leader supports their team members’ personal and professional growth by letting them take the lead, while also providing a soft place to land should things go wrong.   
• Good leaders prioritize their relationships with people and bring emotional integrity to their interactions. 
• It’s impossible to overstate the importance of both humility and vulnerability in great leadership. Developing both are the key in leading teams to achieve amazing things.

Links to information and resources discussed in this show: 

• Trilogy Effect’s Free Guidebook:  Be Your Best As a Leader Using the Enneagram
• Ted Lasso Wiki
• How to use the Enneagram to become a better leader
• Brené Brown Interview with Jason Sudeikis & Brendan Hunt

We invite you to subscribe to the Being Human Is Good for Business Podcast on iTunes, Amazon, Google Podcasts, iHeart Radio, and Spotify (links below) or wherever you get your podcasts. We’d really appreciate if rate us or leave a review because it helps others find our show. 

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“We’ve moved the line on the manager employee relationship during the pandemic,” says Karen Mangia, Vice President of Customer and Marketing Insights at Salesforce. “Work has become a lot more about embracing humanity.  There’s a lot more human connection regardless of your title or your tenure. This is an inflection point, and now that we've crossed that divide, we can't go back.” 

In this episode of the Being Human is Good For Business podcast, the team at Trilogy Effect are joined by best-selling author Karen Mangia. 

In her role at Salesforce, Karen serves on the company’s Work from Home Taskforce, where she is helping the company’s 74,000+ worldwide employees to adapt better to a work-from-home environment. 

She’s recently published her fourth book, Success from Anywhere: Creating Your Own Future of Work From the Inside Out.

In this podcast you’ll learn that: 

• As a leader you must find a way to give your employees the flexibility, autonomy and choice they need if you are going to retain and recruit the best. 
• Despite the need for flexibility, today’s workers place high value on community and will commit to a return to the office only if there is a clear purpose. One good example is the opportunity for co-creation and it’s role in building a sense of community among workers. 
• Workers experience burnout when they are asked to live outside their values for an extended period of time. Leaders need to listen deeply to understand and support their employees. 

Learn all this, and a whole lot more, from this fascinating discussion between the leadership experts at Trilogy Effect and Karen Mangia who is a Wall Street Journal best selling author, a TEDx speaker, a prolific blogger and regular contributor to Authority Magazine, Thrive Global and ZDnet.

To be entered into a draw for a copy of Karen’s new book, Success From Anywhere, subscribe to our newsletter here before April 30th.  We’ll announce the winner in the first week of May 2022.

Links to information and resources discussed in this show: 

• Karen’s new book: Success from Anywhere.
• Trilogy Effect’s Free Guidebook:  Be Your Best As a Leader Using the Enneagram
• How the Pandemic is Changing How We Lead
• Navigating the Great Resignation

We invite you to subscribe to the Being Human Is Good for Business Podcast on iTunes, Amazon, Google Podcasts, iHeart Radio, and Spotify (links below) or wherever you get your podcasts. We’d really appreciate if rate us or leave a review because it helps others find our show. 

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In a recent LIVE broadcast of the Being Human Is Good for Business podcast, the team at Trilogy Effect discusses the challenges of being a leader when, it seems, the whole world is completely stressed out. 

We’re all still ‘in the thick of it’ in terms of coping through this pandemic, and today’s leaders have the job of managing their people, many of whom are dealing with some personal trauma, through a whirlwind of change and stress. 

Recorded as a LIVE show on LinkedIn on February 9th, 2022, leadership experts Heather Marasse, Wendy Appel and Mary Beth Sawicki ask the question that’s top of mind for many people, “How are you doing?” 

They provide insight based on their recent experiences in supporting leaders and lots of practical advice and tips for leaders who may be struggling to support their teams while still hitting their business goals and objectives.   

Wendy Appel explains: “We are going through a collective experience where people’s basic trust has been shaken. And, at the same time organizations are dealing with important issues that have rarely been examined before now such as equality, diversity and inclusion. Add to that the struggle of managing big changes to daily operations such as moving to hybrid workforces, team recruitment and retention and integrating new ways of working! There’s been so much uncertainty, and this equals stress!” 

Mary Beth Sawicki adds: “Today’s leaders need to recognize that many in the workforce are not feeling well, either physically or emotionally. But business goes on and performance demands are not altered. You need to find a healthy balance of performance expectations and empathy for these challenging times.” 

Providing leadership development in this context means taking different and new approaches that account not only for skills development, but also the mental health of the leaders and their teams. That’s why Trilogy Effect is now integrating Internal Family Systems (IFS) into their coaching services. 

IFS is an empowering paradigm for understanding and harmonizing the mind. The coach brings a compassionate approach to guide inquiry into a client’s experience in a self-healing way. 

“We integrate IFS into our coaching and consulting practice,” explains Heather Marasse. “We use what we see as appropriate in the moment with each client. In everything we do, we also practice ourselves.  To be in the business of growth, we need to use compassionate inquiry and develop self-compassion in order to extend it to others. With IFS, we are able to meet this important client need.” 

Listen to the full LIVE episode to learn: 

• How pandemic stress is impacting workers.
• Are we seeing collective trauma in today’s workplace? 
• How is pandemic stress changing leadership? 
• What is IFS and how does it change the coaching experience? 

Links to information about the issues discussed in this show: 

• Navigating the Great Resignation of 2021
• What is Internal Family Systems?
• Post-Omicron Life Can Be Downright Maddening

We invite you to subscribe to the Being Human Is Good for Business Podcast on iTunes, Amazon, Google Podcasts, iHeart Radio, and Spotify (links below) or wherever you get your podcasts. Please rate us and leave a review. 

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Is the pandemic changing how you lead your organization? That’s the question we asked C-Suite executives at five different companies in this mini episode of the Being Human is Good for Business podcast. 

Over the past several months we’ve interviewed dozens of executive leaders from a broad range of businesses and social impact organizations. Yet, we seldom had a discussion that didn’t touch upon how the pandemic has changed how we lead and work.

For Bret Furio, CEO of Canidae, the pet food company, learning to see the positive in constantly changing circumstances helped him as a leader.  He says, “I’m learning to be more generous in terms of work life balance and being flexible about work arrangements. It lets people do what works best for them, and allows them to still contribute greatly.” 

Carnegie Mellon University CFO Angela Blanton told us how the pandemic had taught her the importance of building trusting relationships, of taking more time to make decisions, and to be a lot more flexible.  She says, “I am learning to back up and let my leaders lead. I’m trying to not make any decisions too quickly so that we can be flexible when we need to shift direction.” 

The former president of International Brake Industries (IBI), Paul Johnson, told us how his team has been able to innovate under difficult circumstances.  He says that learning to work through the pandemic has raised their level of innovation. 

EA’s Vice President of Worldwide Customer Experience Joel Knutson told us his organization has been able to pivot, thanks to increased investment in the health and wellbeing of the team.  He explains, “We’re flexing up our empathy, significantly. We’re flexing to focus on employee needs and are rolling out additional benefits to all our employees.” 

When we spoke to Misan Rewane, the former CEO of the Nigerian social enterprise Wave Academies, she told us how the pandemic is teaching her to hold space for her people while they are work as virtual team. She says, “It’s the simple things like starting a call by genuinely listening as people tell you how they really are.” 

Watch for future mini episodes where we’ll bring you highlights from all our past shows.  To hear the full interview with the leaders featured in today’s show download these episodes: 

Episode 6:  Interview with Bret Furio:How Leaders Can Accelerate Business Growth

Episode 7: Lessons from the C-Suite: My First Year

Episode 10: Creating Connections Beyond the Org Chart

Episode 11: Electronic Arts’ People-Centered Approach to Business

Episode 21: Creating a WAVE of Positive Impact for Nigerian Youth

We invite you to subscribe to the Being Human Is Good for Business Podcast on iTunes, Amazon, Google Podcasts, iHeart Radio, and Spotify (links below) or wherever you get your podcasts. Please rate us and leave a review. 

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What makes a leader great? That’s what we asked leaders of four of the world’s biggest and best-known companies in this mini episode of the Being Human Is Good For Business podcast. 

Despite their different backgrounds and industry sectors, these leaders all agree on the essentials of a great leader: empathy, listening, clear communication, patience, and robust dialogue. 

For Gary Cohen, the CEO of Qualitor, being decisive is a key leadership skill needed to set a vision and execute a strategy to achieve it, but good leaders also need to hone softer skills, such as listening and empathy, to support their teams in achieving that vision. 

Mary Riley, Vice President of Litigation at Genentech, agrees that empathy is an important element of great leadership. She also feels that clear communication is key to making great teamwork possible, by ensuring everyone on the team understands what the expectations are. 

Paul Johnson, former President of International Brake Industries, tells us that patience is an important element of empathetic leadership, knowing when to step in and take the reins and when to hold back. 

For Vidhu Dev, Vice President at GlaxoSmithKline Consumer Healthcare, that mindset plays an important role in encouraging a robust team dialogue. It makes meetings more informal while allowing all to appreciate the expertise each team member brings to the table. 

Listen for future mini episodes where we’ll bring you highlights from all our past episodes. To hear the full interviews with the leaders featured today, download these episodes: 

• Episode 8: Leading Innovation with Emotional Intelligence featuring Gary Cohen
• Episode 15: Empathetic Leadership Underpins Business Growth featuring Mary Riley
• Episode 10: Creating Connections Beyond the Org Chart featuring Paul Johnson
• Episode 12: The Winning Mindset with Vidhu Dev

We invite you to subscribe to the Being Human Is Good for Business Podcast on iTunes, Amazon, Google Podcasts, iHeart Radio, and Spotify (links below) or wherever you get your podcasts. Please rate us and leave a review!

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Learn from a top leader at one the world’s biggest and best-known gaming companies, EA. Employee Enablement and Communications Sr. Director Alex Masters-Goessling joins host Sherrilynne Starkie and Trilogy Effect’s Wendy Appel to talk about how EA benefited from coaching beyond the C-Suite into the extended leadership team.

Wendy and the Trilogy Effect team have been working with EA leaders for several years having coached top executives across the organization. Now they are working with Alex to grow the internal capacity and capability for self-leadership at different levels of the organization. 

“I would say the one of the greatest tools that we've learned about, is the Enneagram,” explains Alex Masters-Goessling. “During the onset of the pandemic, knowing the Enneagram helped everyone as we transitioned to support millions of players stuck at home. It's led to a lot of positive self-realization and people have been really receptive.

“The other great tool that we now use all the time is the ‘alignment tool.’ It’s changed the trajectory of our decision making and the philosophy of how we decide. It means we are a lot more agile and can get new things in motion quickly.” 

Trilogy Effect’s Alignment Tool is designed to support strategic decision making. Wendy Appel explains, “A good analogy for alignment is to think of a flock of geese flying in formation. They are not in a single file behind the leader, but everyone is heading together in the same direction. Alignment speeds decisions because you are not deciding on every detail but just on the overall strategy or approach.” 

In this episode you will learn how leadership development outside of the executive suite benefits your organization by building stronger connections among the extended team, improving teamwork, and creating an environment for fast, smart decision making.

More information about the tools and concepts discussed in this podcast: 

• Trilogy Effect Leadership Guidebook
• EA’s People -Centered Approach to Business
• How to use the Enneagram to Become a Better Leader
• Alignment and Why It Matters
• Facebook | LinkedIn | Twitter | Instagram

We invite you to subscribe to the Being Human Is Good for Business Podcast on iTunes, Amazon, Google Podcasts, iHeart Radio, and Spotify (links below) or wherever you get your podcasts. Please rate us and leave a review!

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Jane Finette learned about the value of leadership coaching late in her career, but when she finally did, it changed everything. 

She left her position as Chief of Staff to the CEO of Mozilla, the global internet company behind the Firefox browser, to launch The Coaching Fellowship. This non-profit organization helps advance young women as social change leaders by giving them the coaching they need to become their best selves.  It’s a community of professionally-trained, volunteer coaches who span more than 25 countries. Since its inception in 2014, more than 1,000 women from 70 countries have graduated from the Coaching Fellowship. 

“I’ve had a lot of training over my 25-year career, but never anything quite like coaching.  And it cracked my world open,” says Jane Finette.“I immediately realized I was in the wrong career and understood that most of my successes so far were not much more than happy accidents.  It wasn’t until I experienced coaching, that I could make solid decisions with positive intention.” 

Jane has recently published her first book, Unlocked – How Empowered Women Empower Women as both a referendum on women’s inequality and a toolkit for leveling the playfield for women and girls.It’s a collection of real-world short stories about female leaders who are working to propel women and girls forward.

“Sexual violence statistics are through the roof, sub-Saharan girls are not in school, US women are losing many rights and in Afghanistan, 20 years of headway was wiped out in a few days. Reading these headlines in the throes of the pandemic, I realized that women lost a generation of progress in 2020,” says Jane.  “But I believe we can turn this around when every woman stands up for other women. That’s why my book Unlocked is part inspiration, part practical guide.”   

In this episode, you’ll learn about Jane’s own experience of leadership coaching and how it changed the trajectory of her career and her life.  You’ll learn how she’s taken what she learned from coaching and turned it into a global movement to empower women and girls. You’ll be inspired by Jane’s uplifting and instructive view of the power of women in leadership. 

Listener Competition

Win a signed copy of Unlocked – How Empowered Women Empower Women, by Jane Finette, founder of The Coaching Fellowship. 

To enter the draw, share a link to this podcast on social media and tag Trilogy Effect (our social media profiles are linked below). Enter by November 30th, 2021, to be included in the December 1st draw. Good luck to everyone!

More information about leadership, coaching and The Coaching Fellowship: 

• Trilogy Effect Leadership Guidebook
• Getting the Job of Your Dream!  A Young Leader’s Journey
• Creating a WAVE of positive impact for Nigerian youths
• Facebook | LinkedIn | Twitter | Instagram

We invite you to subscribe to the Being Human Is Good for Business Podcast on iTunes, Amazon, Google Podcasts, iHeart Radio and Spotify (links below) or wherever you get your podcasts. Please rate us and leave a review!

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Misan Rewane is a remarkable young leader from Nigeria who took the lessons learned from her leadership coach to heart. She created WAVE Academies to tackle the problem of youth unemployment by getting young people ‘work ready’ and helping employers to find the local talent they need to grow their businesses. 

Having met Trilogy Effect’s Wendy Appel through The Coaching Fellowship, Misan applied the leadership information and knowledge she gained from this coaching experience to create an organization with powerful social impact. 

The Coaching Fellowship is a non-profit organization matching volunteer coaches with young women leaders interested in making a real difference in the lives of others.  Misan and Wendy took their relationship way beyond one-on-one coaching to share the learning across the whole WAVE Academies team and to the young people they support. 

The WAVE Academies curriculum includes leadership skills needed to be ‘work ready,’ such as communications, problem solving, negotiations, and teamwork.

“Where I’m from, we don't get a lot of space to reflect inward.  We're struggling to meet the basic needs of food, shelter, clothing and security, so we don’t get a lot of space to reflect on who we are and how we show up in the world,” Misan explains. “At Wave Academies, we’re teaching emotional intelligence to unemployed young people who often don't have emotional vocabulary beyond ‘I’m happy or I’m sad.’”

Wendy has travelled to WAVE headquarters in Nigeria several times to work with Misan’s team. She says, “This is far and away some of the most rewarding work I've ever done. I don't know that I've ever worked with an organization where the tools and frameworks I share would have such immediate impact. I would teach them the tools and then they'd apply and make them their own, all before I left the meeting. Their thirst for knowledge was extraordinary.”  

The impact is real. More than 50,000 young Nigerians have been trained through Wave Academies and the employment rate among alumni is 70%. 

In this episode, you’ll learn about Misan’s incredible leadership journey and how working with a coach not only dramatically improved her effectiveness as a leader, it helped her discover a direct path to creating effective and long-lasting change for the young people in her community.   

Listen to the full LIVE episode to learn: 

• What is emotional intelligence and why having it is important? 
• About tools and frameworks to develop leadership capability and capacity.
• Why is being human good for business? 

Links to information about the issues discussed in the is show: 

• How to be a better leader by being a better listener
• Trilogy Effect Leadership Guidebook
• Getting the Job of Your Dream!  A Young Leader’s Journey
• Facebook | LinkedIn | Twitter | Instagram

We invite you to subscribe to the Being Human Is Good for Business Podcast on iTunes, Amazon, Google Podcasts, iHeart Radio and Spotify (links below) or wherever you get your podcasts. Please rate us and leave a review!

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In this, the first ever LIVE broadcast of the Being Human Is Good For Business podcast, the team at Trilogy Effect discuss the Great Resignation of 2021. What's driving people to leave their jobs in droves?  What can a leader do to stem the flow? 

Recorded as a Live broadcast on LinkedIn on October 1st, leadership experts Heather Marasse,Wendy Appel and Mary Beth Sawicki look at what's behind this trend and offer great advice and practical tips to help leaders navigate it.  

COVID continues to affect every corner of our lives. And “This pandemic has given everyone a chance to see what was really important in life,” explains Wendy Appel, Founding Partner, Trilogy Effect. “When lives are at stake, when your children's lives may be at stake, people are reprioritizing. While work is important, people started asking themselves some tough questions. For instance, do I want to spend so much time away from my family travelling for business? Do I want to spend two hours of each day on a commute?” 

Recent statistics show that 4 million Americans quit their jobs this past July. And a survey of Canadian workers found that 42 per cent of employees would quit their job if remote working is not offered going forward. This presents an enormous challenge for today’s leaders.

It’s clear that, despite the impetus to return to work, people are not ready to give up the flexibility of working from home. And yet, leaders must continue to make decisions in running their businesses. 

Trilogy Effect’s Managing Partner explains, “Leaders are in the throes of making big decisions about the business models, about real estate, their operations. And they answer to boards, to shareholders and to the public. We’ve been in a holding pattern for more than 18 months, but we are now realising that the return to work is not a problem which needs solving, so much as it is a journey we’re taking together that is full of continual shifts and course alterations. And we don’t know what the end looks like.”

The trend is not so much the great resignation as it is the great ‘awakening’, according to Mary Beth Sawicki, Trilogy Effect Founding Partner. “Business leaders need to recognize their responsibility in supporting people in their lives as well as their work.It’s more than work/life balance, it’s work/life integration. They need to listen to their people, and ensure they feel seen and understood. To successfully navigate through these unusual times, leaders must let humanity flourish.” 

Listen to the full LIVE episode to learn: 

• Why are people leaving their employers?
• What are the hot button issues behind the great resignation? 
• Why is being human good for business? 

Links to information about the issues discussed in the is show: 

• How to be a better leader by being a better listener
• Trilogy Effect Leadership Guidebook
• Electronic Arts’ People-Centered Approach to Business
• Facebook | LinkedIn | Twitter | Instagram

We invite you to subscribe to the Being Human Is Good for Business Podcast on iTunes, Amazon, Google Podcasts, iHeart Radio and Spotify (links below) or wherever you get your podcasts. Please rate us and leave a review!

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In this episode of the Being Human is Good For Business Podcast we meet Chief Technology Officer Mike Potter of the business intelligence technology company, Qlik. More than 50,000 companies, worldwide, depend on Qlik technology for crucial business insights. The company has more than 2,000 employees and operations in 30 countries. 

“The key to being a successful leader is knowing and understanding your own strengths and limitations,” explains Mike. “Then you must surround yourself with people who not only compensate for those limitations, but challenge you to be better and then work together with them in a way that is inspiring for everyone.” 

Mike shares some of the leadership lessons he’s learned throughout his career as a technical leader in large IT companies, especially the importance of learning to fail. He says, “We like to make new mistakes every day. We take risks and we treat failures as data. This means creating a culture that supports failure because if you make people afraid to take risks, you can't lead, you can't be the best in the industry, you can't do things that others aren't.”

Mike agrees that leading a multinational, global team brings its own challenges when it comes to developing a strong work culture. “We have a diverse group, and that brings its own set of dynamics. It's quite interesting seeing how the different countries approach challenges, problems, conflicts and such. We meet each other in a central approach culturally, while at the same time, honouring our local countries, where we come from and who we are.”

One thing that supports this central meeting is the team’s use of the Enneagram framework. It allows leaders to see their own automatic patterns of thinking and behaving and helps them become their best as a leader. 

“My leadership team and I all learned how to use the Enneagram. It was an interesting exercise to put a bunch of engineers in front of a model like this, because the first thing they do is reverse engineer it!” explains Mike. 

Trilogy Effect Managing Partner Heather Marasse agrees: “It's always interesting to bring the Enneagram to a highly technical team. They're rigorous both in their approach and in their thinking.  It’s reaffirming that everyone is interested in learning more about themselves and about each other. Mike’s team was completely engaged and continue to use the Enneagram as a practical tool to support their ongoing leadership development.” 

Listen to the full interview to gain practical leadership tips and insights. Learn: 

• How teams must be allowed to fail if they are going to become their best, most creative selves and do their very best work. 
• How supporting your team in developing self awareness and a greater understanding of each other will fuel creativity and high-performance. 
• Why we sometimes need to show our own vulnerabilities to become the best, most inspiring leaders and to build strong teams. 

Links to information about the concepts and tools discussed in the show: 

• Trilogy Effect’s free leadership guidebook to be your best self as a leader.
• Detached and Observant: Meet the Enneagram Type 5 Leader
• Leading in Unusual Times
• Facebook | LinkedIn | Twitter | Instagram

We invite you to subscribe to the Being Human Is Good for Business Podcast on iTunes, Amazon, Google Podcasts, iHeart Radio and Spotify (links below) or wherever you get your podcasts. Please rate us and leave a review!

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On Friday, October 1st at 10 am Eastern, join the leadership experts at Trilogy Effect on LinkedIn where they will explore one of the biggest trends for 2021…The Great Resignation. 

People across North America are leaving their jobs in droves and this presents an enormous challenge for leaders. Executive Coaches Heather Marasse, Wendy Appel and Mary Beth Sawicki will explain what’s driving the exodus and to give you practical tips on the steps you need to take to stem the flow. 

Watch LIVE by following Trilogy Effect on LinkedIn. Then on Friday October 1st, 2021 at 10 am, open up LinkedIn, check your notifications and click to see the LIVE show. 

In the meantime, visit trilogyeffect.com to subscribe to the team's free newsletter and blog, both are full of useful tips and expert advice for leaders.  

Or contact  clientcare@trilogyeffect.com to book a call to learn about the power of leadership coaching and training and the positive impact it would have on your business. 

In this episode of the Being Human is Good For Business Podcast, Trilogy Effect partners Heather Marasse, Wendy Appel and Mary Beth Sawicki discuss listening skills as a ‘superpower’ and explain how learning to listen generously can transform a good leader into a truly great one. 

“Like everyone who is lucky enough to have their sense of hearing, most leaders have been listening all their lives,” explains Managing Partner Heather Marasse. “But that doesn't mean they’re actually listening well. It takes a certain openness and curiosity as well as the patience to let things unfold naturally.” 

Listening is automatic for most people, and what an individual actually takes in is based on the filters they use to process and understand the world around them.   

Partner Wendy Appel explains, “When a colleague is talking, you might think, ‘I already know what you're going to say. Can you just get to the point? Hurry up so I can talk’, for example. This is listening in order to speak. But great leaders listen actively beyond their filters and encourage their team to share their ideas and opinions. This is how they fuel innovation and create new possibilities.” 

The profound impact of this superpower is often realized quickly as leaders put their generous listening skills to work. 

“One recent coaching client told us that she was convinced she didn’t have the right people on her team,” says Partner Mary Beth Sawicki. “She had some very clear ideas about these individuals and what they could and, more importantly, couldn’t do. Practicing generous listening allowed her to more clearly see the people she’s at work with, and to understand them better. Now she leads a high functioning team that’s delivering wonderful results. She loves them.” 

The good news is that, like any skill, you can learn how to be a generous listener and you can constantly improve through practice.  Listen to this podcast to find out how. 

You will also learn: 

• Practical leadership tips you can put to work right away
• How to make meetings better and more valuable for everyone
• How to develop your listening skills to become your best as a leader. 

Links to helpful resources and information about some of the tools and concepts mentioned on the show:

• Listening: The Most Important Leadership Skill
• Trilogy Effect’s free leadership guidebook to be as your best self as a leader
• Our free newsletter, full of leadership advice and practical tips.
• Alignment: What It Is and Why It Matters
• What is Generous Listening?
• Facebook | LinkedIn | Twitter | Instagram

We invite you to subscribe to the Being Human Is Good for Business Podcast on iTunes, Amazon, Google Podcasts, iHeart Radio and Spotify (links below) or wherever you get your podcasts. Please rate us and leave a review!

Apple Podcasts |Google Podcasts | I Heart Radio | Spotify | Amazon