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    BookED

    BookED is the bookstore education podcast brought to you by the American Booksellers Association. For additional bookstore resources or to sign up as an ABA member, visit us at www.bookweb.org.
    enAmerican Booksellers Association65 Episodes

    Episodes (65)

    Lightning Talk: Bringing Winter Institute Back to Your Store with Kelsy April of Bank Square Books

    Lightning Talk: Bringing Winter Institute Back to Your Store with Kelsy April of Bank Square Books

    ABA's Lightning Talk series features booksellers presenting 5-10 minute talks on tech tools, organizational strategies, communication methods, or innovations they’ve made in their stores. On January 11, 2024, Kelsy April of Bank Square Books (Mystic, CT) discussed hosting a "Mini Winnie" for your staff to bring Winter Institute back to your store.

    Additional bookstore education resources can be found at www.bookweb.org.

     

    Theme by Constant Companion

    Wi2023 Keynote: New Voices In Genre

    Wi2023 Keynote: New Voices In Genre

    Join four new genre authors as they come together in conversation to discuss how they use and subvert different genre tropes to reimagine worlds past, present, and future.

    Moderator: Calvin Crosby, Owner, The King’s English Bookshop (Salt Lake City, UT)

    Panelists: Nana Kwame Adjei-Brenyah, Chain Gang All Stars (Pantheon); Chloe Gong, Immortal Longings (Gallery/Saga Press); Taj McCoy, Zora Books Her Happily Ever After (MIRA); Andrew Joseph White, The Spirit Bares Its Teeth (Peachtree)

     

    Recorded February 21, 2023 at Winter Institute 2023 in Seattle, WA

     

    Additional bookstore education resources can be found at www.bookweb.org.

    Theme by Constant Companion

    Wi2023: Designing and Implementing a DEI Program for Your Store

    Wi2023: Designing and Implementing a DEI Program for Your Store

    Employers use diversity, equity, and inclusion initiatives to create a more equitable, inclusive, and dynamic workforce. Designing and developing a DEI program involves four main phases:
    1) Data collection and analysis to determine the need for change;
    2) Strategy design to match business objectives;
    3) Implementation;
    4) Evaluation and continuing audit of the plan.
    This session will be lead by Jason Thompson, author of Diversity and Inclusion Matters: Tactics and Tools to Inspire Equity and Game-Changing Performance (Wiley). Booksellers will leave this session with practical implementation ideas to begin a DEI program for their store. (All)

    Speakers: Jason Thompson, VP for DE&I at Western Governors University

     

    Recorded February 22, 2023 at Winter Institute 2023 in Seattle, WA

     

    Additional bookstore education resources can be found at www.bookweb.org.

    Theme by Constant Companion

    Wi2023: The Art of Giving Great Service

    Wi2023: The Art of Giving Great Service

    Build a culture of great service and treat your customers and colleagues like royalty! Join Elnian Gilbert, an educator with ZingTrain, as she teaches the recipe for providing service in a way that will make your store stand out! You will learn easy-to-implement (and teach) skills. When you leave this session you will understand what a culture of service looks like, how to deliver it consistently, and how to measure results.

    Speakers: Elnian Gilbert, ZingTrain (Ann Arbor, Michigan)

     

    Recorded February 22, 2023 at Winter Institute 2023 in Seattle, WA

     

    Additional bookstore education resources can be found at www.bookweb.org.

    Theme by Constant Companion

    Wi2023: Curating Delight

    Wi2023: Curating Delight

    Bookstores are places that go beyond merchandising — they transport readers to other worlds. The physical environment of your store should do the same and evoke the transportive experience of reading. Curate delight through all five senses! Partner with local candlemakers to create scent marketing for your store; bring in signature sweets; learn how to use cinematic color palettes that capture the mood of your store; create playlists that set the vibe and show off your booksellers’ personalities; even unique textiles tell a story. Find the magic ingredients that can be used to curate the unique experience of being in YOUR store. In this workshop, you will reimagine your store as a garden of earthly delights, and come up with a plan to curate delight in your store. (All)

    Speakers: Revati Kilaparti, Old Firehouse Books (Fort Collins, Colorado); Cris Siqueira, Lion's Tooth (Milwaukee, Wisconsin); Samuel Krowchenko, Literati Bookstore (Ann Arbor, Michigan); Cassie Clemans, Roundabout Books (Bend, Oregon)

     

    Recorded February 21, 2023 at Winter Institute 2023 in Seattle, WA

     

    Additional bookstore education resources can be found at www.bookweb.org.

    Theme by Constant Companion

    Wi2023 Keynote with Michelle Kim: Closing the Gap Between Good Intentions and Real Change

    Wi2023 Keynote with Michelle Kim: Closing the Gap Between Good Intentions and Real Change

    Join Michelle MiJung Kim, award-winning author of The Wake Up: Closing the Gap Between Good Intentions and Real Change, and Hannah Oliver Depp of Loyalty Bookstores for a thought-provoking conversation about how each of us can — and must — be a part of creating a more equitable world. Drawing upon her lived experiences as a queer immigrant woman of color and her work across various industries, Michelle MiJung Kim will share how to move beyond performative allyship to building real solidarity toward social change. Known for her compassionate criticality, Kim’s session is one you won’t want to miss.

     

    Recorded February 22, 2023 at Winter Institute 2023 in Seattle, WA

     

    Additional bookstore education resources can be found at www.bookweb.org.

    Theme by Constant Companion

    Ci2023: Five Steps to Effective On-Shift Training

    Ci2023: Five Steps to Effective On-Shift Training

    On-shift training is the primary form of training in many businesses - one trainer teaching skill-based information to one or two trainees. Despite its popularity, it is often hard to get consistent results when not all trainers are on the same page, are not working with the same expectations, and sometimes, are not on the same skill level. This leads to frustrated trainees, managers, and trainers. The 5 Steps for Effective On-Shift Training are guaranteed to improve the experience of trainer and trainee alike - and lead to better, more enjoyable results!

    Recorded June 5, 2023 at Children's Institute 2023 in Milwaukee, WI

     

    The handout for this session, along with additional bookstore education resources, can be found at www.bookweb.org.

    Theme by Constant Companion

    Lightning Talk: Music Retailing with Dick Hermans of Oblong Books

    Lightning Talk: Music Retailing with Dick Hermans of Oblong Books

    ABA's Lightning Talk series features booksellers presenting 5-10 minute talks on tech tools, organizational strategies, communication methods, or innovations they’ve made in their stores. On August 10, 2023, Dick Hermans of Oblong Books (Rhinebeck, NY) discussed music retailing.

    Additional bookstore education resources can be found at www.bookweb.org.

     

    Theme by Constant Companion

    Ci2022 Keynote: Native Stories Now

    Ci2022 Keynote: Native Stories Now

    Join Native authors Cynthia Leitich Smith, Traci Sorell, and Danielle Greendeer in a conversation about how reader awareness and shifts in publishing have affected the way they create new stories with native characters at the center, and share stories of the past.

    Panelists: Cynthia Leitich Smith, editor of Ancestor Approved: Intertribal Stories for Kids (HarperCollins); Danielle Greendeer, Keepunumuk: Weeâchumun's Thanksgiving Story (Charlesbridge); Traci Sorell, We Are Grateful: Otsaliheliga (Charlesbridge)

     

    Recorded June 22, 2022 at Children's Institute 2022 in Phoenix, AZ

     

    Additional bookstore education resources can be found at www.bookweb.org.

    Theme by Constant Companion

    Wi2023: Best Practices for Efficient Operations

    Wi2023: Best Practices for Efficient Operations

    Join a panel of booksellers as they discuss ways that they have become more efficient in basic bookstore operations. The panel will review how to organize invoices for efficiency, provide samples of easy-to-use forms to streamlined processes, discuss how to communicate with staff around new operations procedures, and more. Come to the session to listen and also share your own best practices.

    Speakers: Luis Correa, Avid Bookshop (Athens, Georgia); Emma Nichols, Norwich Bookstore (Norwich, Vermont); Lauren Nopenz Fairley, Curious Iguana (Frederick, Maryland); Darryl Peck, Righton Books (St Simons Island, Georgia)

     

    Recorded February 23, 2023 at Winter Institute 2023 in Seattle, WA

     

    Additional bookstore education resources can be found at www.bookweb.org.

    Theme by Constant Companion

    Wi2023 Keynote with Cory Doctorow and Stacy Mitchell: Chokepoints, Antitrust, Amazon, and You

    Wi2023 Keynote with Cory Doctorow and Stacy Mitchell: Chokepoints, Antitrust, Amazon, and You

    This Winter Institute keynote conversation between Cory Doctorow (co-author of Chokepoint Capitalism) and Stacy Mitchell (Director of the Institute for Local Self Reliance) will explore the threats posed by corporate consolidation, and far-reaching strategies for fighting back. Corporate monopolies are as powerful as ever, making it harder and harder for American small businesses to thrive. The explosive growth of monopolizers like Amazon has implications beyond booksellers, too, impacting creative workers, privacy advocates, the environment, and American labor. But with a new antitrust movement already claiming important victories, incremental progress is being made. Bookstores now have an opportunity for bold action to tell our story and resist corporate consolidation. In this discussion between three leading anti-monopoly thinkers, learn about the risks posed by capitalist chokepoints, and gain strategies for how to fight back.

    Speakers: Cory Doctorow, Beacon Press; Stacy Mitchell, Institute for Local Self-Reliance (Minneapolis, MN)

     

    Recorded February 21, 2023 at Winter Institute 2023 in Seattle, WA

     

    Additional bookstore education resources can be found at www.bookweb.org.

    Theme by Constant Companion

    This is a Fire Drill: Preparing for and Avoiding Crises

    This is a Fire Drill: Preparing for and Avoiding Crises
    Join ABA Director of Education, Kim Hooyboer, as we review some of the top crises that bookstores have experienced this past year. From cybersecurity threats to a car driving into the store, we will provide resources and tips to prepare for and, when possible, avoid these crises at your store. Topics will include: fire, flood, and natural disasters; protesters, break-ins, and ransomware, credit card fraud, and more. Throughout the session, we’ll explore ways to respond to these crises, prioritize employee communication, and mitigate the risk of these events occurring at your store. Think of this session as insurance and take this time to invest in protecting your business.
     
    The video recording, session guide and accompanying templates can be found in the ABA Bookstore Resource Library.
     
    This is a Fire Drill was presented at the Fall 2023 Regional Shows. The webinar was recorded November 9, 2023. 
     

    Additional bookstore education resources can be found at www.bookweb.org.

    Theme by Constant Companion

    Wi2023: Supercharge Your Ecommerce

    Wi2023: Supercharge Your Ecommerce

    Independent bookstores’ online sales have increased over 600% since 2019. We’ve made incredible progress, but it’s clear we need to do more to lock in our gains and keep growing. The indie channel sells only about 2% of the books bought online versus roughly 10% of physical retail. Our goal is to increase indie channel e-commerce sales by 5x so that local, independent bookstores capture our share of online sales.

    Presented by Andy Hunter, founder and CEO of Bookshop.org, and Phil Davies, ABA’s Director of Ecommerce/IndieCommerce, this session will discuss strategies to increase consumer awareness of the importance of supporting local businesses when shopping online. We will review how to increase online sales for all stores — no matter what platform you use — by looking at digital marketing, audience growth, conversion rates, and other best practices for e-commerce.
    We’ll also examine how online consumer behavior has dramatically changed in the post-COVID world, including trends we are seeing on IndieCommerce sites and how stores are adapting. Together, we can leverage our combined market power to capture our fair share of online book sales, safeguard our future, and be a model for how local businesses can hold their own against giant monopolist e-retailers. (All)

     

    Recorded February 21, 2023 at Winter Institute 2023 in Seattle, WA

     

    Additional bookstore education resources can be found at www.bookweb.org.

    Theme by Constant Companion

    Lightning Talk: Podium with Cynthia Compton of 4 Kids Books & Toys

    Lightning Talk: Podium with Cynthia Compton of 4 Kids Books & Toys

    ABA's Lightning Talk series features booksellers presenting 5-10 minute talks on tech tools, organizational strategies, communication methods, or innovations they’ve made in their stores. On August 10, 2023, Cynthia Compton of 4 Kids Books & Toys (Zionsville, IN) discussed the platform Podium.

    Additional bookstore education resources can be found at www.bookweb.org.

     

    Theme by Constant Companion

    Wi2023: ipage Essentials

    Wi2023: ipage Essentials

    Join Ingram for an informative workshop with essential tips and techniques for using ipage®. Whether you’re new to ipage® or an experienced user, gain a clearer understanding of our platform’s full capabilities so you will spend less time navigating and more time selling. In this session, you will learn how to refine your searches and order, understand tracking within ipage®, and learn more about Direct-to-Home ordering.

    Speakers: Trent Shaw, Ingram Content Group (La Vergne, Tennessee); Leslie Jobson, Ingram Content Group (Berkeley, California); Johanna Hynes, Ingram Content Group (La Vergne, Tennessee)

    Recorded February 23, 2023 at Winter Institute 2023 in Seattle, WA

     

    Additional bookstore education resources can be found at www.bookweb.org.

    Theme by Constant Companion

    Lightning Talk: Fraud Protection with Clark Mason of Vroman's Bookstore

    Lightning Talk: Fraud Protection with Clark Mason of Vroman's Bookstore

    ABA's Lightning Talk series features booksellers presenting 5-10 minute talks on tech tools, organizational strategies, communication methods, or innovations they’ve made in their stores. On October 12, 2023, Clark Mason, CFO of Vroman's Bookstore (Pasadena, CA), discussed the e-commerce fraud protection program, NoFraud.

     

    Additional bookstore education resources can be found at www.bookweb.org.

     

    Theme by Constant Companion

    Lightning Talk: Hosting Drag Story Hour with Chelsia Rice of Montana Book Company

    Lightning Talk: Hosting Drag Story Hour with Chelsia Rice of Montana Book Company

    ABA's Lightning Talk series features booksellers presenting 5-10 minute talks on tech tools, organizational strategies, communication methods, or innovations they’ve made in their stores. On October 12, 2023, Chelsia Rice of Montana Book Company (Helena, MT) discussed hosting Drag Story Hour.

    Additional bookstore education resources can be found at www.bookweb.org.

     

    Theme by Constant Companion

    Wi2023: Strategies for Succession Planning Part 3

    Wi2023: Strategies for Succession Planning Part 3

    Whether you have owned a store for many years and are considering exiting a much-loved business, are planning for your store’s long-term future, or are a bookseller exploring options for keeping a business viable for many years to come, this is the session for you. This seminar will cover store valuation, alternate models for succession, how to raise capital, the importance of an emergency plan, and more!

    The third and final part of this series features Kate Larson and Suzanne Droppert, current and former owners of Ballast Book Company (Bremerton, Washington); Michelle Bear and Mary Kay Sneeringer, current and former owners of Edmonds Bookshop (Edmonds, Washington); and David Sandberg, owner of Porter Square Books (Cambridge, Massachusetts).

    Recorded February 20, 2023 at Winter Institute 2023 in Seattle, WA

     

    Additional bookstore education resources can be found at www.bookweb.org.

    Theme by Constant Companion

    Wi2023: Strategies for Succession Planning Part 2

    Wi2023: Strategies for Succession Planning Part 2

    Whether you have owned a store for many years and are considering exiting a much-loved business, are planning for your store’s long-term future, or are a bookseller exploring options for keeping a business viable for many years to come, this is the session for you. This seminar will cover store valuation, alternate models for succession, how to raise capital, the importance of an emergency plan, and more!

    Part two of this three-part series features Tara Vitale and Peter Smith, Managing Partners at Apex Law Group.

    Recorded February 20, 2023 at Winter Institute 2023 in Seattle, WA

     

    Additional bookstore education resources can be found at www.bookweb.org.

    Theme by Constant Companion

    Lightning Talk: Airtable with Angela Trigg of the Haunted Book Shop

    Lightning Talk: Airtable with Angela Trigg of the Haunted Book Shop

    ABA's Lightning Talk series features booksellers presenting 5-10 minute talks on tech tools, organizational strategies, communication methods, or innovations they’ve made in their stores. On June 15, 2023, Angela Trigg of The Haunted Book Shop (Mobile, AL) discussed harnessing the power of Airtable.

    Additional bookstore education resources can be found at www.bookweb.org.

     

    Theme by Constant Companion