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    CASE xChange

    Discussions led by the Council for Advancement and Support of Education (CASE) where various leaders explore leadership issues related to advancement.
    enRachel Roberts96 Episodes

    Episodes (96)

    Episode 71: Voices From the Field – A Conversation with Dr Wendy Scaife – Confessions of a Giving Researcher: Evidence-based Thoughts on Giving, Givers, and the Future

    Episode 71: Voices From the Field – A Conversation with Dr Wendy Scaife – Confessions of a Giving Researcher: Evidence-based Thoughts on Giving, Givers, and the Future

    We hear from Associate Professor Wendy Scaife, Director of The Australian Centre for Philanthropy and Nonprofit Studies (ACPNS) at the Queensland University of Technology in this episode. Wendy shares what defines a culture of philanthropy and the evolution of Australian donors. Listen in for unexpected results from some of Wendy’s major research projects and future ACPNS projects that you can look forward to.

    Research papers referenced in this episode can be found here.

    Episode 70: Voices from the Field – A Conversation with Sharon Yao – Using Data Modelling To Predict Who Will Give

    Episode 70: Voices from the Field – A Conversation with Sharon Yao – Using Data Modelling To Predict Who Will Give

    In this episode, Heather and Brad chat with Sharon Yao, Assistant Director of Data Analytics at Nanyang Technological University (NTU) in Singapore, about how Sharon’s background in mechatronics engineering led her to prospect analysis in the education sector. Find out more about NTU’s 2022 Circle of Excellence Awards entry “Empowering Alumni Giving by ML-Driven Targeting” which won a Grand Gold, and how the ability to predict the probability and capacity of alumni donation will impact the institution’s future fundraising efforts.

    Episode 69: Voices from the Field – A Conversation with Soha Hmaidan – King’s Academy and Philanthropy in Jordan

    Episode 69: Voices from the Field – A Conversation with Soha Hmaidan – King’s Academy and Philanthropy in Jordan

    This week, we are joined by Soha Hmaidan, Chief Advancement Officer at King’s Academy, a boarding and day school in Jordan. Hear about Soha’s career journey, which includes over 22 years of experience in advancement, the history of King’s Academy, its mission, and how Jordan’s philanthropic trends affect the school’s fundraising efforts.

    Episode 68: Voices From the Field – A Conversation with Fiona Menzies – How Corporate Social Responsibility Impacts the Arts Sector

    Episode 68: Voices From the Field – A Conversation with Fiona Menzies – How Corporate Social Responsibility Impacts the Arts Sector

    Our guest for this episode is Fiona Menzies, CEO of Creative Partnerships based in Melbourne, Australia. Fiona shares about the work that Creative Partnerships do, including why government support and philanthropic funding are important for Australian artists. Listen in as Fiona discusses how the emergence of corporate social responsibility has transformed the ways businesses sponsor the art sector, and why fundraising should be at the core of any non-profit organisation’s activities.

    Episode 67: Voices From the Field – A Conversation with Serge Sych – Crisis Management

    Episode 67: Voices From the Field – A Conversation with Serge Sych – Crisis Management

    This episode, we welcome back Serge Sych, Vice President for Enrollment Management, Career Services and Alumni Relations at Central European University in Vienna, Austria and Budapest, Hungary. Serge shares the lessons he has learnt through experiencing political unrest and forced relocation of Central European University, including how to best manage a crisis, and why engaging with your alumni and stakeholders is vital during challenging times. Also, find out why a crisis communications plan is not enough and how you can best prepare your institution for the unpredictable.

    CASE xChange
    enMay 03, 2022

    Episode 66: Voices From the Field: A Conversation with Gustavo Segui – Challenging the Status Quo Through Design Thinking

    Episode 66: Voices From the Field: A Conversation with Gustavo Segui – Challenging the Status Quo Through Design Thinking

    Our voice from the field is Gustavo Segui, Director of Marketing & Advancement at International School of Curitiba in Brazil and Group Leader–Admissions, Marketing & Communications and Advancement at American International Schools in the Americas (AMISA), a non-profit association. Gustavo shares how he became passionate about education, why fighting against the status quo in the education sector is important, and how design thinking as an approach to challenge our assumptions and solve problems can lead to the creation of innovative solutions. Also, find out what he hopes to leave as his legacy and what the next 12 months looks like for him and his team.

    Episode 65: Voices From the Field - A Conversation with Mikaeli Costello – Behind the Motto “For Alumni, By Alumni”

    Episode 65: Voices From the Field - A Conversation with Mikaeli Costello – Behind the Motto “For Alumni, By Alumni”

    We welcome another voice from the field, Mikaeli Costello, Chief Community Engagement Officer at The University of Queensland (UQ) in Australia. Mikaeli shares her passion for delivering authentic value to UQ’s alumni community and how her team meets the needs of their international alumni, including bringing together alumni and partners through their award-winning alumni campaign ChangeMakers. Also, find out how UQ provides a platform for researchers to tackle world issues on Doomscroll Remedy, a podcast series launched earlier this year.

    Episode 64: Voices From the Field - A Conversation with Mark Phillips – Solving Problems Through Giving

    Episode 64: Voices From the Field - A Conversation with Mark Phillips – Solving Problems Through Giving
    Our voice from the field this episode is Mark Phillips, Owner and Managing Director at Bluefrog Fundraising Limited in London, United Kingdom. Mark shares the findings of his latest study on the long-term effects of COVID-19 on fundraising, as well as on giving tendencies and whether it is possible to predict post-pandemic donor trends. Also, hear how giving is combating feelings of hopelessness and injustice.

    Episode 63: Voices From the Field – A Commitment From the Whole Industry Is What We Need

    Episode 63: Voices From the Field – A Commitment From the Whole Industry Is What We Need
    Our guest this episode is Sue Birch, Principal Consultant at Sue Birch Consulting, specialising in fundraising operations and advancement services. Sue shares what to consider when implementing technology to support your institution’s advancement services, including whether your issue is truly grounded in technology deficits. Listen in to hear her insights on the importance of succession planning and how the solution to challenges facing advancement services requires a commitment from the whole industry.  

    More information on the CASE Global Reporting Standards referenced in this episode can be found here.

    Episode 62: Voices From the Field – A Conversation with Jan Abernathy – Overcoming Pushback Through Uncomfortable Conversations

    Episode 62: Voices From the Field – A Conversation with Jan Abernathy – Overcoming Pushback Through Uncomfortable Conversations
    Our voice from the field this episode is Jan Abernathy, Chief Communications Officer at The Browning School in New York City and conference chair for CASE-NAIS Independent Schools Conference 2022. Jan shares what the advancement sector looks like through the lens of diversity, equity, inclusion, and belonging (DEIB). Listen in to hear how opinions on DEIB differ between generations, the impact this has on your institution, and how you can overcome pushback through uncomfortable conversations.

    Episode 61: Voices From the Field – A Conversation with Anna Rottenecker – Philanthropy in Hong Kong and Fundraising Across Borders

    Episode 61: Voices From the Field – A Conversation with Anna Rottenecker – Philanthropy in Hong Kong and Fundraising Across Borders

    This episode, we are joined by Anna Rottenecker, Executive Director at Chapel & York Hong Kong Foundation. Anna shares about her career journey and how she first encountered the challenges of international fundraising during her time with the Association for the Prevention of Torture. Also, learn about the intricacies involved in an organisation setting up an international foundation compared to utilising a pre-existing foundation, and hear her insights on the philanthropy landscape in Hong Kong, including how the legacy of giving is evolving through the generations.

    Episode 60: Voices From the Field - A Conversation with Beth Smith - Supporting Our Institutions and Celebrating Their Successes

    Episode 60: Voices From the Field - A Conversation with Beth Smith - Supporting Our Institutions and Celebrating Their Successes

    Our voice from the field this episode is Beth Smith, CASE Executive Director, United States and Canada. Listen in to get to know Beth including how she was lured out of retirement by CASE, how she is tackling current challenges shared by millions, and what she is looking forward to this year. Stay tuned for the occasional episode with Beth joining Brad as co-host for CASE xChange.

    Episode 59: Voices From the Field - A Conversation with John Gough – How Data Can Inform Your Best Decisions and CASE DRIVE/ 2022

    Episode 59: Voices From the Field - A Conversation with John Gough – How Data Can Inform Your Best Decisions and CASE DRIVE/ 2022

    This episode we are joined by John Gough, Senior Executive Director for Advancement Data Operations, The University of Texas at Austin, United States and conference chair for CASE DRIVE/ 2022. Listen in to hear why collecting and analysing data is so important for all areas of an institution, including leadership. John gives us a sneak peek into what attendees can expect at DRIVE/ 2022 and provides recommendations for advancement professionals who want to utilise emerging cloud-based solutions and AI technology.

    Episode 58: Voices From the Field – A Conversation with Ani Sharma – It’s Time for Communication Leaders to Have a Seat at the Table

    Episode 58: Voices From the Field – A Conversation with Ani Sharma – It’s Time for Communication Leaders to Have a Seat at the Table
    In this episode, we welcome Ani Sharma, Director of Communications & Strategic Relations at Duke-NUS Medical School in Singapore. Reflecting on his 22 years of experience in advancement, Ani shares how working across India, the Middle East, and Singapore has developed his cultural understanding and how he uses this knowledge in his current role. Listen in to hear his insights on measuring impact and outcomes in communications and why communication leaders should have a seat at the table.

    Episode 57: Voices From the Field - A Conversation with Robert Heather - Why Philanthropy Is Critical for the Arts

    Episode 57: Voices From the Field - A Conversation with Robert Heather - Why Philanthropy Is Critical for the Arts
    Robert Heather, Executive Director at the Art Gallery Society of New South Wales in Australia, is this episode’s voice from the field. With over 30 years of experience across three capital cities at art galleries, museums, libraries, and a university, Robert shares the trends he’s witnessed during his career and why philanthropic funding for the arts is critical. Listen in to hear his insights on the similarities and differences between the arts and higher education sectors, including which principles are fundamental to both sectors.

    Episode 56: Voices From the Field - A Conversation with Stephanie Flemming - The Importance of Relationships and a Passion for the Cause

    Episode 56: Voices From the Field - A Conversation with Stephanie Flemming - The Importance of Relationships and a Passion for the Cause
    Our guest for this episode is Stephanie Flemming, Advancement Coordinator at the University of Southern Queensland (USQ) in Toowoomba, Australia. Stephanie reflects on her journey into advancement, which started with no knowledge of advancement and five filing cabinets filled with loose donor information. Now an expert in cultivating donor relationships and developing philanthropic programmes, she shares how multimillion-dollar endowments and bursaries are helping USQ’s rural and regional students.

    Episode 55: Voices From the Field - A Conversation with Peter Hayashida

    Episode 55: Voices From the Field - A Conversation with Peter Hayashida

    Our voice from the field this episode is Peter Hayashida, former Vice Chancellor for University Advancement, University of California, Riverside (UCR) and former President, UCR Foundation. In Peter’s 25 years with the university, he has had many career highlights including helping to raise over $300 million in the most recent campaign Living the Promise: The Campaign for UC Riverside. Listen in as he reflects on the fundraising trends that have contributed to developing the art and science of advancement and why he believes a diverse workforce and dynamism is important for the future of fundraising.

    Episode 54: Voices From the Field - A Conversation with Nick Blinco

    Episode 54: Voices From the Field - A Conversation with Nick Blinco

    Joining us for our first episode of 2022 is Nick Blinco, Vice President (Advancement) at The University of Melbourne in Australia. Upon the conclusion of the University’s Believe campaign in 2021, Nick shares some campaign successes and his outlook for the coming year. As the conference chair for CASE’s upcoming Asia-Pacific Advancement Conference, he also shares his vision for the conference, ensuring cross country and multisectoral content.

    Episode 53: Voices From the Field - A Conversation with Mike Richey

    Episode 53: Voices From the Field - A Conversation with Mike Richey

    Joining us for our last episode of 2021 is Mike Richey, Vice President for Philanthropy and Alumni Engagement at the University of Kentucky in Lexington, United States. In Mike’s 50 years with the university, he was a pioneer of advancement and has had many career highlights, including helping to raise over $2.5 billion. Listen in to hear about the University of Kentucky’s current fundraising campaign called Kentucky Can: The 21st Century Campaign, his views around giving trends that will continue well into the future, and why he believes student philanthropy is important.

    Episode 52: Voices from the Field - A Conversation with Kade Hamalainen

    Episode 52: Voices from the Field - A Conversation with Kade Hamalainen

    Kade Hamalainen, Philanthropy Executive at Bush Heritage Australia joins us in this episode. Hear about his experience in the CASE Graduate Trainee Programme, where he was hosted at the University of Sydney, and his current role focusing on partnering with Indigenous communities to protect the Australian landscape and native species. Discover how the Bush Heritage Australia story began in Tasmania with a doctor, deposit of prize money, and a national fundraising campaign to support the purchase of the founding property, as well as how the next decade will be a critical time for the organisation and the Australian environment.