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    Deliver on Your Business

    Deliver on Your Business, powered by EntreCourier.com, is for Independent Contractors working in the On Demand Delivery space, delivering for Gig Economy apps like Grubhub, Doordash, Postmates, Uber Eats, Caviar, Deliv, Amazon Flex and so many others. Never forget that YOU are the boss! Deliver on Your Business helps you think like a business owner, not an employee. We're here to help you become an INTENTIONAL business owner, not an accidental one. Because here's the deal, folks: When they signed you up as independent contractors, they made you a business owner. Deliver on Your Business is here to help you claim that role. We'll help you look at business principals and how you can adopt them into your own business. We help you take control of your work and build your profits. We help you Deliver on YOUR Business!
    en-us119 Episodes

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    Episodes (119)

    Grubhub for Sale AGAIN??? What Happened and How Did They Get Here?

    Grubhub for Sale AGAIN??? What Happened and How Did They Get Here?

    Just Eat Takeaway, who purchased Grubhub less than a year ago for $7.3 billion, has announced that they may consider selling off part or all of the Grubhub.

    What happened here?

    Did Jitse Groen (CEO of Just Eat Takeaway) buy a lemon? This is an expensive case of buyer's remorse for the Dutch delivery giant.

    Within just months of closing the deal, investors were pushing for the company to bail out on Grubhub. Apparently, they finally decided to listen.

    While it doesn't mean it's a done deal, I can't help but think they have to be pretty serious about the idea (more than just “exploring” the thought of a sale) if they're going so far as to make it public. One has to wonder if they're already in talks.

    We address this topic in the latest episode of Deliver on Your Business. Even more, we dive into just what happened with Grubhub. A few years ago, Grubhub was Doordash. They were the dominant king of the delivery industry with no real rival.

    How did this happen???

    Related links

    Episode page on EntreCourier website

    Want to see it on Youtube?

    Discussion with UDM about the changes with Grubhub

    Discussion on EntreCourier about the Grubhub Just Eat merger

    Discussion on EntreCourier about Grubhub (and others) response to pandemic


    Topics:

    • Grubhub used to be the king 2:50
    • The root cause of Grubhub's demise: Arrogance 3:49
    • My story of delivering for Grubhub and what I liked about it 4:30
    • When things started to change: 7:22
    • Fast food, Taco Hell and the explosion of Cherry Picking 9:19
    • Grubhub begins cracking down on drivers 11:46
    • Driver loyalty to Grubhub erodes and erodes FAST 13:34
    • Grubhub's relationship to restaurants erodes 18:53
    • Adding restaurants to platform without permission 19:13
    • Fake websites and marketing charges 21:44
    • Grubhub botches restaurant relations during the pandemic 23:00
    • Grubhub's relationship with customers goes south as well 27:10
    • What happens next for Grubhub? 35:19
    • Who would possibly buy Grubhub? 39:10
    • The case for (and against) an Uber sale 39:27
    • The case for a sale to Amazon 43:43
    • The impact of Just Eat Takeaway moving to an employee model in Europe 45:05
    • Could the same fate happen to Doordash in the near future? 45:45
    Deliver on Your Business
    en-usApril 22, 2022

    How Does Auto Insurance Work With Gig Economy Drivers, with Dustin Walsey of Buckle

    How Does Auto Insurance Work With Gig Economy Drivers, with Dustin Walsey of Buckle

    Dustin Walsey, co-founder and President of Buckle Insurance, joins us to talk about all things insurance.

    If Buckle is in your state, you can sign up here. If they aren't in your state, you can still sign up and get notified of when they are available. During the interview I misspoke their URL as GetBuckle.com (instead of BuckleUp.com). Dustin said he thought that probably would get you there as well, and it turns out he's right.

    If you are a gig economy driver (Doordash, Uber Eats, Grubhub, Instacart, Shipt, Uber, Lyft and many others) this is an incredibly important topic that you MUST pay attention to. A shockingly high number of gig economy drivers are uninsured when out working the apps, especially in the delivery industry.

    Buckle Insurance is the first insurance company I'm aware of that was created specifically for the gig economy. They work closely with many of the gig platforms. As of the posting of this episode, they're only in a handful of states but they cover about 30% of the U.S. population.

    We cover questions such as:

    What is Buckle Insurance and how did they get started?
    What are the challenges for a new insurance company trying to get approved to provide coverage in every state?
    What kind of coverage does Buckle provide?
    Why is delivery considered high risk to insurance if we aren't carrying passengers?
    How the explosion of delivery during the pandemic impacts our society and the need to protect contractors who are out in the field
    Looking at different types of insurance and how Buckle compares, such as personal policies, rideshare endorsements, commercial policies, and hybrid commercial policies.
    When should a person consider full coverage instead of liability only, even if their car is paid off?
    How do state insurance regulations and different kinds of risk impact insurance premiums?
    What states are served now by Buckle?
    What can someone do to make sure they're covered in states Buckle isn't yet serving?
    How do credit ratings impact typical premiums and how is it different with Buckle?
    What kind of relationship does Buckle have with different gig economy platforms?
    What kind of coverage does Buckle provide if you're driving for a platform that Buckle does not have a relationship with?

    Buckle is available at GetBuckle.com.  Some products on the website and podcast are ones I have an affiliate relationship with, and if so, I may receive compensation for products purchased.

    Comments or questions? Shoot me an email.

    More about the EntreCourier
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    Deliver on Your Business
    en-usApril 14, 2022

    Does Doordash Give Top Dashers Better Delivery Offers?

    Does Doordash Give Top Dashers Better Delivery Offers?

    Many Dashers are convinced that Doordash gives their Top Dashers better delivery offers. However, Doordash themselves don't even promise that. 

    I decided to test the theory. I started out in February not having Top Dasher status. I accepted 100 straight deliveries in February so that I could not onlly make Top Dasher for March, but also have a record of every delivery. 

    Then in March, I took another 100 straight delvieries. I kept track of everything: Offer details, how long deliveries took, how far I drove, all of it. Then I could compare.

    I talk about my experience taking 200 straight deliveries on Doordash and the comparison of deliveries as a non-Top Dasher and as a Top Dasher. 

    Deliver on Your Business
    en-usApril 06, 2022

    It's the End of the Podcast As We Know It (and why it's a good thing)

    It's the End of the Podcast As We Know It (and why it's a good thing)

    This will be the last episode of the Deliver On Your Business Podcast.

    At least as a somewhat regular weekly podcast. There may be further episodes, possibly one off topics of interest here and there.

    Today, I'm just telling my story. We talk about how I got started with all of this, and how that story is leading me to this point where it's time to put the podcast (as we know it) to rest.

    The point of the story though is it's a good thing. There are two things here:

    For me, it's part of a bigger picture. That's what the story is about - how all of this was always part of something bigger. Making this step means I am able to do what I've always wanted to do.

    For you, I hope it's a good thing as well.  More than anything, that it's something that encourages you to think about your own bigger picture.

    How does the delivery life fit into your why? How does the day by day of what you do help you accomplish the bigger picture? Have you developed a bigger picture?

    Gig economy work should always have a purpose. Any work or job or anything should have a purpose. It's more than just making money. It's making money so you can....  what?

    That's what I hope today's episode can help you think through. 

    More about the EntreCourier
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    Deliver on Your Business
    en-usOctober 17, 2021

    Catering Delivery on DeliverThat with CEO Aaron Hoffman

    Catering Delivery on DeliverThat with CEO Aaron Hoffman

    Outside the big three on demand delivery companies, I'm not sure anyone else has reached into as many markets as catering specialist DeliverThat.

    Aaron Hoffman joins us today to talk about DeliverThat and the opportunities available to delivery drivers. 

    • How he started DeliverThat from his dorm room in college
    • Challenges of starting his first deliveries in a world dominated by large tech companies
    • Philosophy of being a company for drivers made by drivers
    • How DeliverThat can provide unmatched personal support for drivers
    • How was their delivery model impacted by COVID?
    • How Aaron sees the place DeliverThat can have for independent contractors who deliver for other platforms
    • Describing the delivery opportunities on catering orders
    • The type of markets DeliverThat is in and how they launch new markets
    • What does he see as the biggest challenge when using independent contractors?
    • What are the challenges to fulfilling all of their orders?
    • Thoughts on independent contractor status and where the country is going with that.

    At the end, I share some thoughts on my takes as a DeliverThat catering contractor. Overall my experience has been positive. There are a couple of things about how they do things that may not be popular.

    Overall, I think DeliverThat is a true gig economy opportunity. As contractors in the delivery space, we work delivery by delivery. Because they do catering orders, there can be some very attractive deliveries. Other times, options from other platforms may be better.

    You can sign up for DeliverThat here. If asked if you were referred, just let them know Ron Walter sent you!

    More about the EntreCourier
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    Deliver on Your Business
    en-usSeptember 24, 2021

    Perhaps the best way to learn how to make more on Doordash, Uber Eats, Grubhub etc.

    Perhaps the best way to learn how to make more on Doordash, Uber Eats, Grubhub etc.

    In this week's episode, we talk about what may be the best way to learn how to make more on Doordash, Uber Eats, Grubhub and other gig economy platforms.

    The answer isn't me giving you all the answers, because let's be honest: I don't have all the answers.

    I think the answer may be to bring all of us together into a community where we can share what we have learned with one another. We talk about that more today.

    What do you think would be a good feature in a community? Email me and let me know your thoughts!

    More about the EntreCourier
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    Deliver on Your Business
    en-usSeptember 21, 2021

    A Strategy for Maintaining and Increasing Profits When Delivery apps like Doordash Slow Down

    A Strategy for Maintaining and Increasing Profits When Delivery apps like Doordash Slow Down

    Pandemic Unemployment Assistance (PUA) $300 per week payments ended September 4. People will order less, and more may turn to deliver for apps like Doordash, Uber Eats, Grubhub and others, further saturating the market with drivers. 

    At the same time, these apps seem to be racing to see who can pay us less. What do we do when it's harder to make a profit? Is it time to hang it up and move on to more profitable things?

    We discuss a strategy that might help keep profitability up. Or even increase it. 

    Multi-apping.

    And I don't mean just switching between the three main apps. Start looking at other types of platforms. We look at a few of them:

    • Lesser known food delivery platforms
    • Catering platforms
    • Last mile delivery platforms
    • On demand package delivery platforms
    • Shopping platforms.

    You can find the dedicated page for this episode here on our website.

    What do you think? What delivery platforms do you have in your market? What's your experience with them? I'd love to hear what options are out there, as I want to build a directory, so please  email your comments

    More about the EntreCourier
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    Deliver on Your Business
    en-usSeptember 10, 2021

    App-Based Gig Economy: Opportunity or Exploitation?

    App-Based Gig Economy: Opportunity or Exploitation?

    I want to give a shout out to Chad at GigTube (Twitter @Gig_Tube and  GigTube on Youtube) for posting the article that inspired today's title. Mike Bebernes at Yahoo News put up an article with a title worth discussing: The gig economy: Opportunity or exploitation?"

    That's a great question. In light of last week's Prop 22 decision in California and the fact they're still trying to get PRO Act pushed through the Senate, it's worth discussing. Are app-based gig economy workers (especially in Delivery and Rideshare) exploited? Or is it an opportunity for people?

    Yes.

    I think both are happening. But I believe we have the power to decide which one it is.

    What we talk about:

    1:38    Introductions, the importance of multi-apping

    5:00    Talking about other platforms besides the major 3 or 4 delivery apps

    6:09    With PUA ending in September, things can change a lot for delivery. It's more important than ever to look into multiple apps

    15:00  Finally diving into the topic - Gig Economy: Opportunity or Exploitation?

    17:55  I believe that it's both exploitation and opportunity

    19:44  Gig economy apps are trying to get employees but only pay for contractors

    22:07  Gig companies bank on gig workers thinking like employees

    25:45  Not being up front with what Gig work actually entails

    29:30  The opportunity is in independence.

    32:27  Delivery has been a life saver for many during the Pandemic

    42:00  The best way to avoid exploitation.

    You can find the dedicated page for this episode here on our website.

    What do you think? Is it exploitation or opportunity? Leave a comment at the episode page linked above or email your comments

    More about the EntreCourier
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    Deliver on Your Business
    en-usAugust 27, 2021

    11 Incredibly Effective Rules for Success to know for Your App Based Business

    11 Incredibly Effective Rules for Success to know for Your App Based Business

    We've been talking about strikes, about how Doordash is behaving badly, lower pay, hiding tips, all that good stuff. Or bad stuff.

    It can feel like we're out of control.

    But being in control is a matter of choice. This week we talk about 11 rules where you can take control of your app based gig economy business.

    What rules would you add? You can comment on the episode page at EntreCourier.com

    The rule that makes the other rules:

    You are running a business.

    Whether you deliver for Doordash, Grubhub, Uber Eats, Instacart or any of the others, or if you do ride share or some other app based gig contracting, you agreed that you were performing a service AS A BUSINESS.

    The IRS taxes you like you are running a business.

    The best way to succeed at running that business is to embrace the fact that you are indeed running a business. Treat it like a business.

    These following rules will help you develop that business mindset.

    1. Everything is your fault.
    While it sounds negative, it's the most positive thing there could be. Because that means you're in control. You're not at anyone's mercy. You get to make the decisions, you get to operate your business in a way that makes sense.

    2. Know your Why.
    Understand your reason for getting into the gig economy and let that guide you.

    3. Know the relationship with the gig companies.
    They aren't our employers. They're not our bosses. They are our customers.

    4. Running a business means your customer will try to screw you.
    It happens everywhere. And businesses thrive. Remember that you're the one in control of the relationships you get into.

    5. Think profit.
    The money you make is NOT the money that gets paid to you by Uber Eats, Doordash, Lyft, Grubhub, Instacart or others. What you earn is what's left over after expenses.

    6. Give Yourself a Paycheck.
    Get a bank account just for your business. You can try Novo (affiliate link).  Save money for expenses, taxes and paid time off (Hurdlr has a great calculator for figuring taxes). Then pay yourself the difference.

    7. Give your time a value.
    Time is money! But how much money? Decide what your time is worth.

    8. Set your price
    Based on your why and the value of your time, set a standard for when gigs are worth accepting.

    9. Make Business Decisions.
    You decided your why. You set your price and value for your time. Make decisions based on how it impacts your business, not on emotion and definitely not based on anyone's ideas of how you should make decisions.

    10. Be Awesome.
    A key to success for any business is how great they are. Gig work is no different.

    11. Have an exit plan
    Laws could change. Your preferences could change. Start planning for the great "What's Next?"

    A couple other rules came to mind:

    • No one owes you anything
    • Never rely on just one customer.

    What rules would you add? Contact us at one of the links below to let us know:

    Visit Entrecourier.com
    Our Podcast page is at DeliverOnYourBusiness.com
    Follow us on Facebook
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    Deliver on Your Business
    en-usAugust 20, 2021

    Will PRO Act end gig economy delivery? With Steve Johnson of Rideshare Rodeo Podcast

    Will PRO Act end gig economy delivery? With Steve Johnson of Rideshare Rodeo Podcast

    The government has been busy lately trying to get things pushed through. We've seen in the past few days the Infrastructure bill and Budget Reconciliation stuff go through the Senate.

    One of the things that's been a priority for Democrats has been the PRO Act. Protecting the Right to Organize. One of the things the act does is implement the ABC test that was the heart of California's AB5, and the ABC test would then determine classification of employee verses independent contractor for purposes of labor laws.  If it's passed and stands up to court challenges, PRO Act could force Doordash, Uber, Grubhub, Lyft and other gig companies to hire employees rather than employees.

    Steve Johnson of UberLyftDrivers.com joins us to talk about employment, being an independent contractor, the repercussions of being an employee, and whether Pro Act has a chance of passing. Steve has had several guests on his Rideshare Rodeo podcast and shares insights he's gained from his many conversations on the topic.

    Additional reading on PRO Act

    AB5 and Prop 22: A listing of articles about California's AB5 which implemented the ABC Test, and about Prop 22, the ballot initiative that exempted gig platforms from AB5.

    What is PRO Act?

    Driver App London is a blog by Mourad, a frequent guest on Steve's podcast. Later in the episode Steve talks about how some places in Europe are a step ahead of where they are in the US including an app worker designation.

    What we talk about in today's episode:

    The following was the general outline we attempted to follow. Things may have gone a little out of order here and there.

    Introductions:
    Steve talks about his gig economy background, how his website and podcast got started, and then talks about the different guests he's had on his podcast to talk about PRO Act (guests both in favor of and against the legislation).

    Employment verses Independent Contractors
    Why is this even important? What is there to lose if we are employees?

    What is PRO Act and how does that impact things?
    What is the ABC test from California's AB5 and that is now part of PRO Act? How does that compare to the current IRS test

    Doordash, Uber, Lyft, Grubhub and others as bad actors
    Part of the problem does lie in the way gig companies treat their contractors. Is there exploitation of the independent contractor model by these companies? How do their actions contribute to how some want to force a change?

    Can PRO Act be passed into law?
    PRO Act is stalled right now. Does that mean that it's safe? What kind of things can lead to it passing?

    Is there a better alternative?
    Is forcing gig companies to hire employees the only answer? Is there a better way to handle the bad acting of gig companies?  

     More about the EntreCourier


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    Our Podcast page is at DeliverOnYourBusiness.com
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    Deliver on Your Business
    en-usAugust 12, 2021

    Should Dashers Strike on July 31? What WILL force Doordash to change?

    Should Dashers Strike on July 31? What WILL force Doordash to change?

    You may have seen the notices on social media encouraging Dashers to join a strike on July 31.

    Should Dashers strike? Obviously that's up to individuals to decide for themselves. But we'll talk about whether the strike can accomplish anything, and we'll get into what I think WOULD make a difference with Doordash.

    You can visit the Episode page at Entrecourier.com/s2-e2


    What we Talk About

    The Strike.

    Dashers are pissed. Some started a movement by sharing a post on social media encouraging drivers to boycott delivering for Doordash for one day on July 31.

    Two major issues:

    • Doordash hiding part of the tip on larger orders, not showing full payout
    • Doordash lowering the minimum pay while gas prices increase

    The bigger issue to me seems to be a lack of respect from Doordash of their contractors. Lying, spinning and being sleazy in how they deal with Dashers.

    Why I don't think the strike will work.

    One, it's poorly organized. A strike that's only made up of a few people who started spreading ideas on Facebook has no real chance of making a dent.

    A bigger issue is that there's no real commitment in the strike. If people are only taking one day off and then willing to go back to all the things they're protesting, how is Doordash going to take that seriously?

    Two, we are not employees.  In fact, Doordash isn't our boss, they're our customers. Businesses striking against their customers...   just doesn't make a lot of sense.

    What's the best way to respond to Doordash?

    Treat this like you're running a business. It's as simple as that.

    Understand that being an independent contractor has its drawbacks:

    • No guarantees
    • No protection
    • No fairness

    The nature of the beast when running a business is that the customer will try to screw you. Doordash fits that narrative well.

    Decide whether you want to be an employee or an independent contractor.

    As an independent contractor it's all on you. The good news is, you have more control over your success. You don't have to rely on Doordash being fair, there are other options out there.

    The bad news is that when running a business, there are no guarantees. Sometimes, the business model doesn't quite work out. 

    If you don't like the bad that goes with being an independent contractor, don't be one.

    If every person who wants the employee protection and guarantees takes that to heart and refuses to be an independent contractor, that will be the most effective way to change how Doordash operates. They won't have enough drivers. 

    But if you want to be a contractor, take control, and quit relying on Doordash or any other gig to be fair. 



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    Deliver on Your Business
    en-usJuly 30, 2021

    Season 2 Episode 1: Doordash Hiding Tips and Is Para Dead?

    Season 2 Episode 1: Doordash Hiding Tips and Is Para Dead?

    We are back finally for season 2!

    Today we have David Pickerell back again to talk about Para, the little app that forced a giant to change their programming.

    You may have heard of Para, especially if you deliver Doordash. Doordash has been notorious for hiding part of the tip on delivery offers. David's team at Para was able to figure out a way to identify what the actual pay amount would be for Doordash offers and show it as a notification to Dashers.

    It worked great until it didn't. Doordash showed they were pot committed to keeping Dashers in the dark on delivery offers, updating their app so that the total payout information is no longer available.

    Today's Guest:

    David Pickerell is cofounder and CEO of Para. an app designed for delivery drivers and independent contractors. David was a guest on Episode 102 and joins us again to talk to us about what happened with Para and tip transparency, what does the end of Tip Transparency mean, and what happens next?

    What we Talk About

    The elephant in the room.

    Before we dive into the interview, I talk about the seven month gap between our last episode and today. What happened? What's up with the new season? I talk about transitioning into more work on EntreCourier and better identifying the purposes of both the website and the podcast. 

    Setting up the interview

    It starts with Para. David introduced Para to us 7 months ago with his vision for an app to help drivers. Since then, Para has introduced some features here and there.

    But the big thing in the news was Para's Tip Transparency feature. If you deliver for Doordash, you're aware they like to hide part of the delivery pay when offering a trip. Para was able to identify the total pay amount and display that to drivers via an app notification.

    Doordash figured it out and changed their programming so that it was no longer possible to identify the full pay. This of course shut down Para's Tip Transparency feature. Is this the end for Para?

    The interview

    David shares what happened with Para. He shares how they knew something was changing, what Doordash did to disable Tip Transparency, and how Para responded. He identifies some of the features Para is working on next as well as where they are going next with their app development.

    My thoughts.

    I think there are two important questions that come out of this:

    What does it mean for Para?

    What does it mean for us?

    We talk about the importance of identity and the big picture, and how it's that concept of the big picture that means that this is NOT the end for Para. I also share why I think that the big picture needs to become a point of focus for Para if they do want to grow from this.

    Then I talk about what we do when Doordash or any other app doesn't provide the information we want, or when an important app quits working. The important takeaway from this?

    Take control.

    More about the EntreCourier

    David's previous appearance on Episode 102

    Show notes on EntreCourier for this episode

    Article on Para Tip Transparency

    Article on Is Para Dead?

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    Deliver on Your Business
    en-usJuly 22, 2021

    Episode 104: Goodbye 2020! Hello New Year! (Season Finale)

    Episode 104: Goodbye 2020! Hello New Year! (Season Finale)

    2020 has been a year, hasn't it?

    The beautiful thing about it though is, we can choose what to do with it. We can let the challenges defeat us, or we can embrace the opportunities.

    This week, we look back at the year that was.

    But more importantly, we look ahead at what lies ahead.

    You can read the associated post on the EntreCourier website.

    Being the last episode of 2020, it's also a good spot for a season finale. Season 1 of the Deliver on Your Business podcast went a good 104 episodes, 18 months. We're going to give it a break in January, launch season 2 in February sometime. 

    Part of that new launch will be a more defined focus. The EntreCourier website is at it's strongest providing information and education. The podcast has been more about applying that all into delivery life. I see those as being very distinct things but I've tried to keep both the website and podcast as some kind of merger of the two. 

    In 2021 we're going to let the podcast have a bit more of a life of its own. It's going to be more a part of trying to build community for drivers. In the past we had an email newsletter that went out each week, and it was really more like three different types of content that was just tough to keep up with. The newsletter and podcast really serve some of the same content, so those two things will be more closely tied. 

    Stay tuned for more on how that will work - and we talk about that a bit more today on the podcast.

    More about the EntreCourier

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    Deliver on Your Business
    en-usDecember 31, 2020

    Episode 103: How does the New Stimulus Package Impact Delivery Contractors?

    Episode 103: How does the New Stimulus Package Impact Delivery Contractors?

    This week's episode is a sort of mix of two posts I put up.

    https://entrecourier.com/2020/12/22/do-gig-economy-contractors-qualify-paycheck-protection-program-round-two/ talks about the new stimulus package, and what parts of it will impact drivers in the gig economy.

    https://entrecourier.com/2020/12/22/do-gig-economy-contractors-qualify-paycheck-protection-program-round-two/ gets into detail about the new round of Paycheck Protection Program loans - whether independent contractors qualify, how do they qualify, how much can they borrow, and are the loans forgivable?

    Other articles from the past about the pandemic relief efforts and their impact on drivers:

    https://entrecourier.com/2020/06/26/eidl-ppp-pua-grubhub-uber-eats-doordash-contractors/

    https://entrecourier.com/2020/04/30/paycheck-protection-program-ppp-grubhub-doordash-uber-eats-lyft/

    https://entrecourier.com/2020/05/04/grubhub-doordash-uber-eats-covid-19-relief-application/

    https://entrecourier.com/2020/05/18/ppp-loan-forgiveness-self-employed-independent-contractors/

    https://entrecourier.com/2020/04/11/unemployment-grubhub-doordash-postmates-uber-eats/

    https://entrecourier.com/2020/06/26/eidl-ppp-pua-grubhub-uber-eats-doordash-contractors/

    More about the EntreCourier

    You can get more tips and ideas at our website, Entrecourier.com
    Our Podcast page is at DeliverOnYourBusiness.com
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    Deliver on Your Business
    en-usDecember 23, 2020

    Episode 102: Using data to improve your delivery business, with David Pickerell of Para

    Episode 102: Using data to improve your delivery business, with David Pickerell of Para

    David Pickerell of Para joins us to talk about the tools his team is developing to help delivery drivers and contractors be more profitable.

    Para would love to partner with you. Some of the tools already developed or being developed include:
    Analytics of your earnings
    Mileage tracking (both past and future)
    One Click signup for various delivery apps
    Personal dispatching to assist working multiple apps.

    If you are interested in talking with David, especially as an early adopter, give him a shout. David@Withpara.com.

    To read this in article format, you can visit the associated blog post for this episode.

    03:25 Introduction of Para
    06:02 Some of the tools Para is developing for contractors
    07:03 One Click Apply
    07:30 Personal Dispatch
    09:47 Mileage logs
    14:56 The value of assembling trip data from drivers
    17:26 How drivers can help gather data for Para
    18:31 How can that data make a difference for contractors?
    22:55 How data levels the playing feeld between apps and contractors
    30:22 Dealing with the inefficiency and incompetence of delivery platforms
    33:18 David's thoughts on the Doordash IPO
    36:29 Are there repercussions for using an app like Para to multi-app?
    37:15 The opportunities with up and coming delivery companies
    43:51 The relationship between gig companies and independent contractors
    47:41 Can any newcomers shake up the delivery industry?
    51:28 What about Lyft entering the market?
    52:54 What's in the future for Para?

    More about the EntreCourier

    You can get more tips and ideas at our website, Entrecourier.com
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    Deliver on Your Business
    en-usDecember 16, 2020

    Episode 101: What does the Doordash IPO Mean for Dashers?

    Episode 101: What does the Doordash IPO Mean for Dashers?

    Doordash just launched their IPO with shares selling about double what was anticipated. 

    What does this mean for those of us who deliver for Doordash? How will this impact us?

    We talk about:

    • What does it mean to go public?
    • How did the IPO go for Doordash?
    • Why it's a miracle Doordash even got to an IPO
    • Does this mean Doordash can be profitable?
    • Why Doordash may struggle more than previous tech companies that went public before any signs of profitability
    • How the economy and recovery from the pandemic probably mean more to Dashers than the IPO

    Articles referenced:

    My article from November 2019 questioning if Doordash would ever get to go public.

    CNN Business article on how food delivery might be in for a reality check after the pandemic

    Last week's episode discussing how the market is ripe for an alternative to the major delivery companies

    Market Insiders article: Doordash is the most ridiculous IPO of 2020

    Episode 7: Have an Exit Plan

    More about the EntreCourier

    You can get more tips and ideas at our website, Entrecourier.com
    Our Podcast page is at DeliverOnYourBusiness.com
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    Deliver on Your Business
    en-usDecember 10, 2020

    Episode 100: Uber Eats Taking over Postmates, Grubhub is Tanking, Doordash is Going Public, Oh My!

    Episode 100: Uber Eats Taking over Postmates, Grubhub is Tanking, Doordash is Going Public, Oh My!

    As we get to the end of the year, we've got all our favorite delivery apps facing drama.

    What's the deal with Uber Eats buying Postmates?
    The deal is done. It has been completed and it's official. Earlier than scheduled.

    What's that going to mean for all of us?

    Ultimately it looks like Postmates will continue to operate as a brand. Eventually (this will take time) Uber Eats is going to merge all the back end.

    That means accounting, the tech, and the delivery fleets.

    In other words plan on everyone moving over to Uber Eats, and one fleet will deliver orders for both brands. It's a lot like happens with Grubhub and Seamless.

    Articles referenced:

    "How would a possible Uber Eats Takeover of Postmates impact us?" on the Entrecourier.
    Grubhub timeline of their purchases of Seamless and Eat24
    Doordash's transitioning of Caviar drivers to the Dasher fleet

    What's the deal with Grubhub tanking?

    Grubhub has been in a freefall this year. Once the dominant player in delivery, they've plummeted far below Doordash and Uber Eats.

    The Business of Apps website had some interesting data on Grubhub's performance.
    Grubhub's announcement that the deal to sell to Just Eat Takeaway was being pushed back
    Seeking Alpha commentary that Just Eat bet on the wrong horse.
    Business Insider article on Just Eat moving to employee model in Europe.

    And what's going to happen with Doordash's IPO?

    Doordash has been wanting to go public for awhile. They've been putting it off. With this huge surge in sales thanks to Covid, it's kind of a now or never moment.

    What happens after that?

    2021 is going to be interesting.

    For the delivery world, I think it will be more interesting than this year was. That says a lot.

    More about the EntreCourier

    You can get more tips and ideas at our website, Entrecourier.com
    Our Podcast page is at DeliverOnYourBusiness.com
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    Deliver on Your Business
    en-usDecember 03, 2020

    Episode 99: Could a Newcomer in Delivery Totally Upend and Disrupt Things?

    Episode 99: Could a Newcomer in Delivery Totally Upend and Disrupt Things?

    Lyft is making plans to get into restaurant delivery

    Last week we talked to Bob McNulty from a new upstart in delivery called TripDelivers, who launched their first market a couple weeks ago, with plans to go nationwide.

    Lyft is talking about a different approach that charges restaurants less and that doesn't interfere with the relationship between the restaurant and the customer.

    TripDelivers has created a model where essentially the customer ends up paying the restaurant and the courier directly and that has a significant driver, restaurant and customer referral program.

    Are either of these game changers? Could they be?

    The associated blog post for this week's episode talks about if Lyft or TripDelivers could disrupt delivery.

    You can read the transcript for episode 98 where Bob McNulty shares what Trip Delivers is doing and how they are different.

    Lyft addresses the concerns about overcharging for deliveries by other delivery companies. However, do restaurants really want a delivery company that doesn't also bring in customers?

    TripDelivers looks intriguing to me on paper. Some compare them to Multi Level Marketing organizations and there are criticisms. I do believe that if they do things the way they say they will and they do them well, they could make an impact.

    The question is, can either of them not suck as bad at delivery as Doordash, Uber Eats, Grubhub, Postmates or any of the others? That's the big problem I see: None of them do it well.

    I'm not sure they can using an independent contractor model.

    Speaking of which, I wrap up with a little bit of a rant about what I think would be disruptive. If someone comes in with a pure logistics focus, figuring out a more efficient model for food delivery, they could make a difference.

    I ranted a lot more about that back in Episode 51 last December.

    Episode 99.... can you believe it???


    More about the EntreCourier

    You can get more tips and ideas at our website, Entrecourier.com
    Our Podcast page is at DeliverOnYourBusiness.com
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    Deliver on Your Business
    en-usNovember 25, 2020

    Episode 98: Can a New Delivery Company Disrupt the Market? With Bob from TripDelivers

    Episode 98: Can a New Delivery Company Disrupt the Market? With Bob from TripDelivers

    TripDelivers is a new delivery company that is ramping up with a completely new model.

    TripDelivers has launched their first market in Nashville and are looking to grow.

    This is a completely different model, for retaurants and for drivers.

    For the restaurant, the restaurant doesn't pay a huge comission. They pay a flat fee. The restaurant receives their money immediately, there are incentives for involving their existing customer base, and even for recruiting other restaurants.

    The driver is paid directly and immediately. Drivers receive the entire delivery fee from the customer and the entire fee. They can receive additional income for engaging new drivers, restaurants and customers.

    If this goes well, it could really disrupt the industry.

    Bob McNulty joins us to talk about TripDelivers and what they're doing.

    Thursday night, November 19, 6 Pacific 9 Eastern, Bob will be updating some of the programming. You can find out more here at their YouTube channel. 

    For the transcript for today's article, visit the Associated blog page for Episode 98 with our interview with Bob from TripDelivers.

    More about the EntreCourier

    You can get more tips and ideas at our website, Entrecourier.com
    Our Podcast page is at DeliverOnYourBusiness.com
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    Deliver on Your Business
    en-usNovember 19, 2020

    Episode 97: How Will Election Results Impact Our Delivery Businesses?

    Episode 97: How Will Election Results Impact Our Delivery Businesses?

    Okay, here's what we know so far:

    Prop 22 in California passed.
    Joe Biden looks like he'll be president.
    The Senate is going to be close - maybe slight control for the Republicans.

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    So the elections are done (okay, some of the counting isn't)

    What does that mean for us?

    Gig companies can continue to use contractors in California, but I believe that provisions in Prop 22 could put them at risk for a misclassification ruling under the IRS or Department of Labor.

    Joe Biden is pro AB5 type legislation nationally, but balance of power in the Senate will probably keep that from happening.

    Biden will probably appoint more labor friendly leadership at Department of Labor which could have an impact.

    As long as you can be in charge, be in charge. If things are on their way to changing, use this time to get ready for that change.

    Articles referenced:

    Episode 97 associated blog post.

    A list of articles on our site when AB5 was passed

    Bloomberg article stating California contractors can still sue under AB5

    Link to IRS Publication 1779

    Entrecourier Article pointing out extra controls allowed in Prop22

    Payup article on extra controls allowed under Prop 22

    Article in the Hill about Gig Companies wanting to take Prop 22 national

    More about the EntreCourier

    You can get more tips and ideas at our website, Entrecourier.com
    Our Podcast page is at DeliverOnYourBusiness.com
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    Deliver on Your Business
    en-usNovember 11, 2020
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