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    Dentist Brain Candy

    Dentist Brain Candy is designed for the dentist who likes to learn and improve their practice. The information and content delivered is designed to help the restorative dentist move their practice forward. Each week we start off with an quote that gets the mental gears turning, a book review which will be digested for the listener over a series of episodes pulling out relevant material and applying it to the dental practice. Next an article will be reviewed from the literature and available for download. The show will close with an interesting case that I have come across. Pictures and radiographs, when appropriate will be on the website to review as well. The benefits include having a virtual dental buddy that you can listen to and “hang out with” and talk shop and grow your experience, knowledge and enthusiasm for our profession.
    en100 Episodes

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    Episodes (100)

    S2EP34: How JetVC Works, Part VIII—The Financial Implications of Using JetVC.ai

    S2EP34: How JetVC Works, Part VIII—The Financial Implications of Using JetVC.ai

    Want to make your dental practice more profitable? Maybe even enough to retire early?

    On this episode of Dentist Brian Candy, I share the mind-blowing financial implications of using JetVC.ai to do virtual consults.

    I explain how much I money I save on room turnover and how much staff and doctor time I save with Jet Virtual Consults.

    Listen in to understand how the app can help you earn an additional $1M per year and learn how investing that extra money might translate to $13.5M in the bank for early retirement!

    Key Takeaways

    How it costs at least $75 to turnover each room for a new patient

    How I save approximately $92K per year on room turnover with virtual consults

    The 8 hours of staff time I save with virtual consults

    How the staff time I save with JetVC translates to $28K per year

    An example of how much more I might collect per day with my extra hour of doctor time

    How my daily extra hour of doctor time translates to $880K more in annual collections

    How the JetVC app provides an additional $1M per year for my practice

    What it looks like to put your extra $1M in a conservative investment

    How a doctor could retire early with $13.5M in the bank with JetVC

    Connect with Dr. Bryan McLelland

    Dentist Brain Candy 

    Dentist Brain Candy on Facebook

    Dentist Brain Candy on YouTube

    Dentist Brain Candy Podcast

    Dentist Brain Candy App

    Dentist Brain Candy Continuing Education

    About Dr. Bryan McLelland

    Dr. Jawbreaker on YouTube

    Email bryanmclelland@hotmail.com 

    Call (509) 922-2273

    Resources

    JetVC.ai

    Dentist Brain Candy
    enJanuary 19, 2024

    S2EP33: How JetVC Works, Part VII—How to Bill for Virtual Consults

    S2EP33: How JetVC Works, Part VII—How to Bill for Virtual Consults

    Due to the amount of time and effort I save doing virtual consults versus in-person consults, I would literally do virtual consults for nothing—and still be way farther ahead financially.

    But you can bill and collect just as much for virtual consults as you do for in-person consults.

    How does that work?

    On this episode of Dentist Brian Candy, we continue our series on JetVC.ai, discussing billing and the financial implications of doing virtual consults.

    I share where to find the billing codes for virtual consults and explain why you CAN charge for the virtual consult but CAN’T charge for digital onboarding.

    Listen in for insight on when to bill a patient for their virtual consult and learn how the JetVC app can increase your revenue by facilitating virtual consults.

    Key Takeaways

    Where to find the billing codes for virtual consults

    How you can bill and collect just as much for virtual consults as in-person consults

    The time and effort I save doing virtual consults in my practice

    How I could do virtual consults for free and still come out ahead financially

    Why you can bill for virtual consults but can’t bill for digital onboarding

    When to bill a patient for their virtual consultation

    Connect with Dr. Bryan McLelland

    Dentist Brain Candy 

    Dentist Brain Candy on Facebook

    Dentist Brain Candy on YouTube

    Dentist Brain Candy Podcast

    Dentist Brain Candy App

    Dentist Brain Candy Continuing Education

    About Dr. Bryan McLelland

    Dr. Jawbreaker on YouTube

    Email bryanmclelland@hotmail.com 

    Call (509) 922-2273

    Resources

    JetVC.ai

    Dentist Brain Candy
    enJanuary 18, 2024

    S2EP32: How JetVC Works, Part VI—Virtual vs. In-Person Consults

    S2EP32: How JetVC Works, Part VI—Virtual vs. In-Person Consults

    So, you’ve sold a patient on doing a virtual consult.

    What does the process look like? How does it differ from an in-person consult?

    On this episode of Dentist Brian Candy, I walk you through the process of doing a virtual consult, explaining how we collect the data we need through the JetVC app onboarding process.

    I share an example of a virtual consult for wisdom teeth extractions, describing what to do if the patient needs a radiograph and why I use a Sharpie to fill out paperwork for virtual consults.

    Listen in for insight on avoiding choppy video during virtual consults and learn how JetVC automates emailing important information to patients immediately following their virtual consult.

    Key Takeaways

    How we collect data for a consult through the app onboarding process

    The similarities and differences between an in-person and virtual consult

    What to do if a virtual consult patient needs a radiograph

    Example of how I do a virtual consult for wisdom teeth extractions

    Why I use a Sharpie to fill out paperwork during a virtual consult

    The device we use to initiate a virtual consult with patient

    How to avoid choppy video during virtual consults

    How JetVC sends an automated email to patients with pre-/post-op instructions

    How we use JetVC to send patients required state narcotics information

    Connect with Dr. Bryan McLelland

    Dentist Brain Candy 

    Dentist Brain Candy on Facebook

    Dentist Brain Candy on YouTube

    Dentist Brain Candy Podcast

    Dentist Brain Candy App

    Dentist Brain Candy Continuing Education

    About Dr. Bryan McLelland

    Dr. Jawbreaker on YouTube

    Email bryanmclelland@hotmail.com 

    Call (509) 922-2273

    Resources

    JetVC.ai

    Internet Speed Test

    Washington State Narcotics Info

    Dentist Brain Candy
    enJanuary 17, 2024

    S2EP31: How JetVC Works, Part V—Texting, Geolocation & Making Appointments

    S2EP31: How JetVC Works, Part V—Texting, Geolocation & Making Appointments

    How do you sell a virtual consult to a reluctant patient? Maybe someone who’s technologically challenged?

    In my practice, when a patient calls to make an appointment, we walk them through the advantages of using the JetVC app, encouraging even the most resistant patients to say YES to a virtual consult.

    So, what does our call center script look like? And how do we communicate with patients once we’ve sold them on JetVC?

    On this episode of Dentist Brian Candy, we continue our discussion of JetVC.ai, looking at the texting, geolocation and virtual consult features of the app.

    I explain how we communicate with patients via SMS as well as the JetVC app, using AI to avoid texting sensitive, healthcare specific patient information.

    We cover how the app uses geolocation for patient check-in and why we still ask patients to schedule an appointment over the phone.

    Listen in for insight on the case types that aren’t amenable to a virtual consult and learn how to explain the benefits of JetVC to reluctant patients.

    Key Takeaways

    How we communicate with patients via text message and the JetVC app

    How JetVC uses AI to avoid texting sensitive patient information

    Why we communicate healthcare specific information to through the app

    How the app uses geolocation for patient check-in

    Why we still ask patients to make an appointment over the phone

    The only 2 reasons we would not conduct a virtual consult for a patient

    Our script for explaining the benefits of a virtual consult to reluctant patients

    How we approach virtual consults for the technologically challenged

    Which case types are amenable to virtual consults (and which ones are not)

    Connect with Dr. Bryan McLelland

    Dentist Brain Candy 

    Dentist Brain Candy on Facebook

    Dentist Brain Candy on YouTube

    Dentist Brain Candy Podcast

    Dentist Brain Candy App

    Dentist Brain Candy Continuing Education

    About Dr. Bryan McLelland

    Dr. Jawbreaker on YouTube

    Email bryanmclelland@hotmail.com 

    Call (509) 922-2273

    Resources

    JetVC.ai

    Dentist Brain Candy
    enJanuary 15, 2024

    S2EP30: How JetVC Works, Part IV—Reputation Management

    S2EP30: How JetVC Works, Part IV—Reputation Management

    One of the best ways to market your dental practice is to collect positive online reviews.

    But how do you develop a system for asking patients to leave Google or Facebook reviews? And how do you ensure that their comments will be favorable?

    On this episode of Dentist Brian Candy, I’m discussing another important feature of Jet Virtual Consults, reputation management.

    I explain how JetVC automates the process of requesting online reviews, describing how the app encourages patients to leave 5-star reviews but notifies you first if they had a negative experience.

    Listen in for insight on turning a negative review into a positive one and learn how JetVC can help your dental practice build a stellar online reputation.

    Key Takeaways  

    Why it’s crucial to collect 5-star online reviews for your dental practice

    How JetVC automates the process of requesting reviews

    How JetVC’s helps you manage the online reputation of your dental practice

    Why JetVC requests reviews immediately after an initial consult and 14 days post-surgery

    How JetVC sends patients with 4- and 5-star experiences to Google or Facebook to leave a review

    Why JetVC notifies you first if a patient rates their visit at 3 stars or less

    How I follow up negative reviews with a phone call to solve the patient’s problem

    How to turn a negative review into a positive one before it’s posted online

    Connect with Dr. Bryan McLelland

    Dentist Brain Candy 

    Dentist Brain Candy on Facebook

    Dentist Brain Candy on YouTube

    Dentist Brain Candy Podcast

    Dentist Brain Candy App

    Dentist Brain Candy Continuing Education

    About Dr. Bryan McLelland

    Dr. Jawbreaker on YouTube

    Email bryanmclelland@hotmail.com 

    Call (509) 922-2273

    Resources

    JetVC.ai

    Dentist Brain Candy
    enDecember 18, 2023

    S2EP29: How JetVC Works, Part III—Virtual Coach

    S2EP29: How JetVC Works, Part III—Virtual Coach

    Imagine being able to coach your patients one-on-one through recovery after oral surgery.

    No doubt your patients would be much more likely to comply with post-op instructions. You’d have fewer calls to your office and fewer incidents of dry sockets or infections.

    On this episode of Dentist Brian Candy, my explanation of Jet Virtual Consults continues with an overview of the app’s virtual coach.

    I discuss the videos and PDFs of post-op instructions JetVC emails to patients and describe how the virtual coach helps them irrigate extraction sites correctly.

    Listen in for insight on using JetVC to collect positive online reviews and learn how to try out the virtual coach and see what patients experience for yourself!

    Key Takeaways  

    How JetVC coaches patients through recovery after oral surgery

    How to initiate the virtual coach for patients after surgery

    How the virtual coach reduces dry sockets and infections in my practice

    The videos and PDFs of post-op instructions the virtual coach emails to patients

    What makes JetVC’s video on how to irrigate extraction sites a game changer

    How the virtual coach facilitates my open-door policy for post-op visits

    What’s included in my post-op to-go bag for dental extraction patients

    How to try the virtual coach and see what patients experience for yourself

    When patients receive pre-operative and NPO instructions

    How the virtual coach helps you collect positive online reviews

    Connect with Dr. Bryan McLelland

    Dentist Brain Candy 

    Dentist Brain Candy on Facebook

    Dentist Brain Candy on YouTube

    Dentist Brain Candy Podcast

    Dentist Brain Candy App

    Dentist Brain Candy Continuing Education

    About Dr. Bryan McLelland

    Dr. Jawbreaker on YouTube

    Email bryanmclelland@hotmail.com 

    Call (509) 922-2273

    Resources

    JetVC.ai

    Dentist Brain Candy
    enDecember 15, 2023

    S2EP28: How JetVC Works, Part II—Educational Videos

    S2EP28: How JetVC Works, Part II—Educational Videos

    How much time would you save if patients came into a consult with a basic understanding of the dental procedure they are considering?

     

    With Jet Virtual Consults in-app videos, you can educate patients and answer many of their questions before their initial appointment.

     

    On this episode of Dentist Brian Candy, I continue my explanation of how Jet Virtual Consults works, discussing the educational videos available through the app.

     

    I walk you through the list of procedures that have in-app informed consent and post-op instructional videos, describing how your admin staff can create custom playlists for patients.

     

    Listen in for insight on customizing the app with informational videos specific to your practice and learn how to educate patients and increase your efficiency with JetVC!

    Key Takeaways

    The in-app videos available through Jet Virtual Consults

    How to customize JetVC with informational videos specific to your practice

    Why we recommend creating a practice promotion video

    The benefit of having patients watch meet-the-doctor videos

    What procedures have in-app informed consent videos

    How JetVC records the date/time patients watch informed consent videos

    JetVC’s educational videos on missing teeth and dental implants

    The post-operative instructional videos available on JetVC

    How your admin staff can create custom playlists for patients

    How educational videos make my consults more efficient

     

    Connect with Dr. Bryan McLelland

    Dentist Brain Candy

    Dentist Brain Candy on Facebook

    Dentist Brain Candy on YouTube

    Dentist Brain Candy Podcast

    Dentist Brain Candy App

    Dentist Brain Candy Continuing Education

    About Dr. Bryan McLelland

    Dr. Jawbreaker on YouTube

    Email bryanmclelland@hotmail.com

    Call (509) 922-2273

    Resources

    JetVC.ai

    Dentist Brain Candy
    enDecember 13, 2023

    S2EP27: How JetVC Works, Part I—Digital Forms

    S2EP27: How JetVC Works, Part I—Digital Forms

    It’s much easier for a dental practice to stick to a schedule when patients do their paperwork at home prior to an appointment.

    But how do you get patients to work through a digital onboarding process before they come into your office?

    On this episode of Dentist Brian Candy, I explain how Jet Virtual Consults works, beginning with the forms available through the app.

    I discuss how JetVC sends automated reminders to patients to complete their paperwork and describe how patients sign and submit forms to you digitally.

    Listen in for insight on customizing the app with your existing forms and learn how you and your patients can benefit from using JetVC digital onboarding!

    Key Takeaways

    What forms are available through the JetVC app

    How the forms in JetVC are branded for your dental practice

    The in-app telehealth consent form and privacy policy

    How patients sign and submit JetVC forms digitally

    What questions appear on the JetVC health history form

    The benefit of asking patients to fill out their forms at home

    What we do if a patient doesn’t do their paperwork

    JetVC’s automated reminders re: digital onboarding

    How to customize the app with your own forms

    Connect with Dr. Bryan McLelland

    Dentist Brain Candy

    Dentist Brain Candy on Facebook

    Dentist Brain Candy on YouTube

    Dentist Brain Candy Podcast

    Dentist Brain Candy App

    Dentist Brain Candy Continuing Education

    About Dr. Bryan McLelland

    Dr. Jawbreaker on YouTube

    Email bryanmclelland@hotmail.com

    Call (509) 922-2273

    Resources

    JetVC.ai

    Dentist Brain Candy
    enDecember 08, 2023

    S2EP26: Framing the Conversation on the Pros and Cons of a Coronectomy

    S2EP26: Framing the Conversation on the Pros and Cons of a Coronectomy

    When you have a patient who would benefit from a coronectomy, how do you frame the conversation?

    How do you help them understand the pros and cons of leaving the roots behind and make the decision that’s right for them?

    On this episode of Dentist Brian Candy, I share my thoughts on a 10-year study exploring the low incidence of late complications associated with third-molar coronectomy.

    I also discuss an article in the Journal of Oral and Maxillofacial Surgery around the reliability and quality of YouTube content on facial trauma and why we should be cautious about to referring patients to social media for information.

    Listen in for insight into what you’ll learn at our upcoming Cutting Edge Dental Implant Symposium and learn how you could benefit from becoming one of my Core 50 advocate-doctors for Jet Virtual Consults!

    Key Takeaways   

    What you’ll learn at Liberty Surgery Center’s upcoming Cutting Edge Dental Implant Symposium

    How we might use the HITECH Act to reduce dependence on insurance but increase reimbursements

    A recent study on the reliability and quality of social media information on facial trauma

    Why most YouTube videos on facial trauma is low in content, reliability and quality

    When it might be appropriate to refer patients to social media for information on facial trauma

    The results of a 10-year study on minimizing nerve injury via coronectomy

    How I frame the conversation with patients around the pros and cons of a coronectomy

    How the JVC app gives me an extra hour a day of doctor time and saves 8 hours of staff time per day

    The benefit of becoming one of my Core 50 advocate-doctors for Jet Virtual Consults

    Connect with Dr. Bryan McLelland

    Dentist Brain Candy

    Dentist Brain Candy on Facebook

    Dentist Brain Candy on YouTube

    Dentist Brain Candy Podcast

    Dentist Brain Candy App

    Dentist Brain Candy Continuing Education

    About Dr. Bryan McLelland

    Dr. Jawbreaker on YouTube

    Email bryanmclelland@hotmail.com

    Call (509) 922-2273

    Resources  

    HITECH Act

    ‘Are Social Media Platforms Appropriate Sources of Information for Patients Regarding the Topic of Facial Trauma?’ in the Journal of Oral and Maxillofacial Surgery

    ‘What Is the Incidence of Late Complications Associated with Lower Third Molar Coronectomy? 10-Year Follow-Up Results’ in the Journal of Oral and Maxillofacial Surgery

    Cutting Edge Dental Implant Symposium

    Jet Virtual Consults

    Dentist Brain Candy
    enNovember 01, 2023

    S2EP25: Strategies for Extraction Pain Control & Practice Efficiency

    S2EP25: Strategies for Extraction Pain Control & Practice Efficiency

    What is the best way to reduce pain, swelling and tenderness in wisdom teeth extractions?

    A recent study compared the use of EXPAREL versus standard bupivacaine and found ‘no significant difference.’

    But what if there’s a way to combine the two for optimal pain control?

    On this episode of Dentist Brian Candy, I explain why and how I use standard bupivacaine along with EXPAREL for pain control with my patients.

    I discuss the topics covered at our upcoming Cutting Edge Dental Implant Symposium, including a lecture around using the HITECH Act to improve care and increase profitability.

    Listen in to understand how I leverage Jet Virtual Consults to get home on time (even on days with trauma emergencies) and learn how to become one of the 50 advocate-doctors for my JVC app!

    Key Takeaways  

    The findings of a recent study comparing EXPAREL vs. standard bupivacaine

    Why I use standard bupivacaine with EXPAREL for pain control with my patients

    The topics covered at our upcoming Cutting Edge Dental Implant Symposium

    How we might leverage the HITECH Act to improve care and increase profitability

    The tool that helps me get home on time despite an unexpected workload

    How I use Jet Virtual Consults to decrease medical legal risk and educate patients

    How the JVC app decreased my post-op infection rate for third molars to < 1%

    What it takes to become one of the 50 advocate-doctors for my JVC app

    Connect with Dr. Bryan McLelland

    Dentist Brain Candy

    Dentist Brain Candy on Facebook

    Dentist Brain Candy on YouTube

    Dentist Brain Candy Podcast

    Dentist Brain Candy App

    Dentist Brain Candy Continuing Education

    About Dr. Bryan McLelland

    Dr. Jawbreaker on YouTube

    Email bryanmclelland@hotmail.com

    Call (509) 922-2273

    Resources  

    ‘Effectiveness of Standard Local Anesthetic Bupivacaine and Liposomal Bupivacaine for Postoperative Pain Control in Patients Undergoing Truncal Incisions’ in JAMA

    HITECH Act

    Jet Virtual Consults

    Dentist Brain Candy
    enOctober 27, 2023

    S2EP24: The Origin of Jet Virtual Consults

    S2EP24: The Origin of Jet Virtual Consults

    I am always asking myself what we can do as a dental practice to level up. And in 2019, I got curious about using virtual consults to save time and see more patients.

    But the applications on the market at the time had issues. They were difficult to use, and few were secure and HIPAA-compliant.

    On this episode of Dentist Brian Candy, I describe how I worked with a talented programmer to fill that gap in the market and develop the custom Jet Virtual Consults app for oral and maxillofacial surgeons.

    I explain why we made the decision to skip beta testing of Jet Virtual Consults and go straight into production, discussing how I used the app during COVID to work through my long waiting list of public aid patients.

    Listen in to understand how we’ve improved the app since its launch in 2020 and find out what Jet Virtual Consults can do for you and your dental practice!

    Key Takeaways  

    Why I regularly reflect on what we can do as a dental practice to level up

    The problems with the virtual consult apps on the market prior to 2020

    How I worked with a talented programmer to develop Jet Virtual Consults

    Why we made the decision to skip beta testing of the JVC app and go straight into production

    How I used Jet Virtual Consults to get through my long waiting list of public aid patients during COVID

    How we’ve improved the JVC app and added new features since its launch

    Who uses JVC today and what it can do for oral and maxillofacial surgeons

    Connect with Dr. Bryan McLelland

    Dentist Brain Candy

    Dentist Brain Candy on Facebook

    Dentist Brain Candy on YouTube

    Dentist Brain Candy Podcast

    Dentist Brain Candy App

    Dentist Brain Candy Continuing Education

    About Dr. Bryan McLelland

    Dr. Jawbreaker on YouTube

    Email bryanmclelland@hotmail.com

    Call (509) 922-2273

    Resources  

    Jet Virtual Consults

    Dentist Brain Candy
    enMay 01, 2023

    S2EP23: TRIPLE WIN Tip #7—A Virtual Coach for Your Surgical Patients

    S2EP23: TRIPLE WIN Tip #7—A Virtual Coach for Your Surgical Patients

    When patients follow instructions in the days after dental surgery, they have fewer complications. And that’s a win for your practice and the patient.

    But how do you make sure surgical patients know how to take care of their teeth post-op?

    On this episode of Dentist Brian Candy, I explain why I provide all my surgical patients with a virtual coach and walk you through the series of automated emails they receive post-op.

    I discuss how my post-op infection rate and incidence of dry sockets decreased dramatically when I started using a virtual coach.

    Listen in to understand why it’s not necessary to see routine extraction cases for a post-op follow-up and learn how a virtual coach can create efficiencies for you, your staff and surgical patients!

    Key Takeaways  

    Why I recommend providing surgical patients with a virtual coach

    What’s included in the series of automated emails surgical patients receive post-op

    The average infection rate after the extraction of wisdom teeth

    How my post-op infection rate after the extraction of wisdom teeth dropped by 500% with the use a virtual coach

    How the virtual coach creates efficiencies for patients and staff

    The most helpful video on irrigating third molar extraction sites

    How the virtual coach dramatically reduced the incidence of dry sockets at my practice

    Why it’s not necessary to see routine extraction and third molar cases for a post-op follow-up

    Connect with Dr. Bryan McLelland

    Dentist Brain Candy

    Dentist Brain Candy on Facebook

    Dentist Brain Candy on YouTube

    Dentist Brain Candy Podcast

    Dentist Brain Candy App

    Dentist Brain Candy Continuing Education

    About Dr. Bryan McLelland

    Dr. Jawbreaker on YouTube

    Email bryanmclelland@hotmail.com

    Call (509) 922-2273

    Resources  

    Jet Virtual Consults

    Dentist Brain Candy
    enApril 24, 2023

    S2EP22: TRIPLE WIN Tip #6—Protect Your Practice with Informed Consent Videos

    S2EP22: TRIPLE WIN Tip #6—Protect Your Practice with Informed Consent Videos

    Getting sued is a horrible emotional experience. But it’s also financially devastating.

    And that’s why it’s absolutely crucial to protect your dental practice through informed consent videos.

    On this episode of Dentist Brian Candy, I explain how I use software to automate and document the process of providing patients with informed consent videos for our most common procedures.

    I discuss the benefits of having patients fill out their health history forms online prior to a consult and describe how Jet Virtual Consults sends reminders to that end and reschedules appointments as necessary.

    Listen in for insight on what to include in a practice promotion video and learn how the Jet Virtual Consults app decreases your likelihood of getting sued by automating the process of securing informed consent.

    Key Takeaways  

    Why it’s crucial to protect your dental practice with informed consent videos

    The benefit of having patients fill out their health history forms, medication and allergy lists online prior to the appointment

    Why I provide patients with informed consent videos for the most common procedures, e.g.: wisdom teeth, dental implants, etc.

    How software automates and documents the process of showing patients informed consent videos

    What to include in your practice promotion video (and why it’s important)

    How Jet Virtual Consults offers a secure, HIPAA-compliant portal for screening informed consent videos online

    How JVC reminds patients to complete their paperwork prior to the virtual consult and reschedules the appointment when necessary

    How the Jet Virtual Consults app decreases your likelihood of getting sued

    Connect with Dr. Bryan McLelland

    Dentist Brain Candy

    Dentist Brain Candy on Facebook

    Dentist Brain Candy on YouTube

    Dentist Brain Candy Podcast

    Dentist Brain Candy App

    Dentist Brain Candy Continuing Education

    About Dr. Bryan McLelland

    Dr. Jawbreaker on YouTube

    Email bryanmclelland@hotmail.com

    Call (509) 922-2273

    Resources  

    Jet Virtual Consults

    Dentist Brain Candy
    enApril 17, 2023

    S2EP21: TRIPLE WIN Tip #5—Communicating with Patients Via Text

    S2EP21: TRIPLE WIN Tip #5—Communicating with Patients Via Text

    Patient engagement and retention hinges on effective communication. But it can be challenging for a busy dental practice to keep in touch with patients between appointments.

    So, what if you could automate the process?

    On this episode of Dentist Brian Candy, I discuss why it’s important to have a HIPAA-compliant text message system for your dental practice.

    I walk you through the benefits of communicating with patients via text, describing its potential to increase practice efficiency, decrease no-show rates and help patients follow important post-op instructions.

    Listen in for insight on safeguarding protected patient information in text messages and learn how Jet Virtual Consults automates the process of communicating with your patients for the TRIPLE WIN.

    Key Takeaways  

    Why it’s crucial for a dental practice to have a HIPAA-compliant SMS system

    How Jet Virtual Consults warns you if you try to send a text message containing protected patient information

    The benefits of communicating with patients via text re: post-op instructions

    How Jet Virtual Consults increases practice efficiency through automated patient reminders

    How to decrease no-show rates with a text message system for your practice

    Connect with Dr. Bryan McLelland

    Dentist Brain Candy

    Dentist Brain Candy on Facebook

    Dentist Brain Candy on YouTube

    Dentist Brain Candy Podcast

    Dentist Brain Candy App

    Dentist Brain Candy Continuing Education

    About Dr. Bryan McLelland

    Dr. Jawbreaker on YouTube

    Email bryanmclelland@hotmail.com

    Call (509) 922-2273

    Resources  

    Jet Virtual Consults

    Dentist Brain Candy
    enApril 10, 2023

    S2EP20: TRIPLE WIN Tip #4—Build Your Reputation Online with Positive Reviews

    S2EP20: TRIPLE WIN Tip #4—Build Your Reputation Online with Positive Reviews

    We know a dental practice attracts business through positive online reviews.

    But do you have a system for building your reputation online? How do you encourage patients to leave a good review on Google, Yelp, Healthgrades, or one of the many other review sites?

    On this episode of Dentist Brian Candy, I explain why it’s crucial to have an automated way of obtaining patient reviews.

    I discuss how to encourage patients who had a positive experience at your practice to leave a review and describe how to build up your reviews on one site before moving on to the next.

    Listen in for insight on the best review sites for building the reputation of your dental practice and learn how Jet Virtual Consults automates the process of obtaining positive online reviews.

    Key Takeaways  

    Why it’s crucial for a dental practice to have positive online reviews

    The importance of having a system for obtaining patient reviews

    How to encourage patients who had a positive experience to leave a review

    Why I suggest building up your reviews on one site and then moving on to the next

    The best review sites for building the reputation of your dental practice

    How JVC automates the process of obtaining positive online reviews

    Connect with Dr. Bryan McLelland

    Dentist Brain Candy

    Dentist Brain Candy on Facebook

    Dentist Brain Candy on YouTube

    Dentist Brain Candy Podcast

    Dentist Brain Candy App

    Dentist Brain Candy Continuing Education

    About Dr. Bryan McLelland

    Dr. Jawbreaker on YouTube

    Email bryanmclelland@hotmail.com

    Call (509) 922-2273

    Resources 

     Jet Virtual Consults

    Dentist Brain Candy
    enApril 03, 2023

    S2EP19: TRIPLE WIN Tip #3—Save Time with Jet Virtual Consults

    S2EP19: TRIPLE WIN Tip #3—Save Time with Jet Virtual Consults

    One way to survive and thrive through a recession is to increase the efficiency of your dental practice. And I leverage the Jet Virtual Consults app to do just that.

    Virtual consults provide yet another TRIPLE WIN for your team, your patients and your bottom line by saving time for all involved.

    So, what are the benefits of virtual consults? How do they save your practice both time and money?

    On this episode of Dentist Brian Candy, I walk you through my third TRIPLE WIN tip, explaining how Jet Virtual Consults saves my dental practice eight hours of staff time and one hour of surgeon time per day.

    I discuss how the app makes the process of doing consults more efficient and what my team and I do with the extra hour it affords us.

    Listen in to understand how much we save on turning over rooms through teledentistry software and find out if the Jet Virtual Consults app is right for your practice!

    Key Takeaways  

    What you need to know about the Jet Virtual Consults teledentistry app

    How Jet Virtual Consults saves my practice 8 hours of staff time and 1 hour of surgeon time per day

    How the app makes the process of doing consults more efficient

    How Jet Virtual Consults saves me the equivalent of one full-time staff member or $50,000 per year

    What my team and I do with the extra time afforded by virtual consults

    How we save at least $300 a day on turning over rooms with virtual consults

    Connect with Dr. Bryan McLelland

    Dentist Brain Candy

    Dentist Brain Candy on Facebook

    Dentist Brain Candy on YouTube

    Dentist Brain Candy Podcast

    Dentist Brain Candy App

    Dentist Brain Candy Continuing Education

    About Dr. Bryan McLelland

    Dr. Jawbreaker on YouTube

    Email bryanmclelland@hotmail.com

    Call (509) 922-2273

    Resources 

    Jet Virtual Consults

    Dentist Brain Candy
    enMarch 27, 2023

    S2EP18: TRIPLE WIN Tip #2—Give Patients Peace of Mind with Dental Warranty

    S2EP18: TRIPLE WIN Tip #2—Give Patients Peace of Mind with Dental Warranty

    My TRIPLE WIN approach to growing your dental practice involves increasing the bottom line in a way that serves your patients and team members.

    So, what if you could add a revenue stream to your business and give your dental implant patients peace of mind at the same time?

    On this episode of Dentist Brian Candy, I share my second TRIPLE WIN tip, explaining why I offer Dental Warranty as a kind of extended warranty for my dental implant patients.

    I discuss how Dental Warranty pays you 90% of the cost to replace dental implants that fail within five years of purchase and placement, provided the patient commits to biannual checkups.

    Listen in for insight on providing a safety net for your dental implant patients and learn how to make Dental Warranty an additional profit center for your practice.

    Key Takeaways  

    How Dental Warranty serves as a kind of extended warranty for dental implants

    Why I offer Dental Warranty to my patients who receive dental implants

    How Dental Warranty pays you 90% of the cost to replace dental implants that fail within 5 years of purchase and placement

    Why Dental Warranty patients must commit to biannual checkups and cleanings

    How Dental Warranty gives dental implant patients peace of mind

    How Dental Warranty provides a unique profit center for your practice

    Connect with Dr. Bryan McLelland

    Dentist Brain Candy

    Dentist Brain Candy on Facebook

    Dentist Brain Candy on YouTube

    Dentist Brain Candy Podcast

    Dentist Brain Candy App

    Dentist Brain Candy Continuing Education

    About Dr. Bryan McLelland

    Dr. Jawbreaker on YouTube

    Email bryanmclelland@hotmail.com

    Call (509) 922-2273

    Resources

    Dental Warranty

    Dentist Brain Candy
    enMarch 20, 2023

    S2EP17: TRIPLE WIN Tip #1—Make EXPAREL a Revenue Source for Your Dental Practice

    S2EP17: TRIPLE WIN Tip #1—Make EXPAREL a Revenue Source for Your Dental Practice

    Are you concerned about your dental practice surviving the recession?

    What if I told you that your practice could grow and thrive through an economic downturn, provided you adopt what I call a TRIPLE WIN mindset?

    The TRIPLE WIN is about identifying strategies that support your patients and team members while increasing the bottom line for your business.

    On this episode of Dentist Brian Candy, I walk you through my first TRIPLE WIN tip, sharing the workflow I developed for using encapsulated bupivacaine or EXPAREL on every patient in your practice.

    I explain what makes EXPAREL the best answer to the opioid epidemic and why I rarely have patients refuse to pay out-of-pocket for the anesthetic.

    Listen in for insight on making EXPAREL a revenue source for your dental practice and learn how to access my masterclass on incorporating encapsulated bupivacaine in your business.

    Key Takeaways  

    The steps I took in 2008 to not only survive the recession but grow my practice

    How I define the TRIPLE WIN as increasing your bottom line while helping patients and staff

    The workflow I developed for using EXPAREL on every patent in your practice

    What makes EXPAREL the best answer to the opioid epidemic (without making patients suffer)

    How to make encapsulated bupivacaine a revenue source for your practice

    Why I rarely have patients refuse to pay out-of-pocket for encapsulated bupivacaine

    How EXPAREL turns patients into raving fans who leave positive Google reviews

    How to access my masterclass on incorporating EXPAREL in your dental practice

    Connect with Dr. Bryan McLelland

    Dentist Brain Candy

    Dentist Brain Candy on Facebook

    Dentist Brain Candy on YouTube

    Dentist Brain Candy Podcast

    Dentist Brain Candy App

    Dentist Brain Candy Continuing Education

    About Dr. Bryan McLelland

    Dr. Jawbreaker on YouTube

    Email bryanmclelland@hotmail.com

    Call (509) 922-2273

    Resources

    EXPAREL

     

    Dentist Brain Candy
    enMarch 16, 2023

    S2EP16: Orbital Trauma, TiUltra Implants, & Head Injuries in Martial Arts

    S2EP16: Orbital Trauma, TiUltra Implants, & Head Injuries in Martial Arts

    Is it better to use patient-specific implants in orbital reconstruction? Or should you use preformed titanium mesh?

    Which method is more accurate in terms of oral volume reconstruction? And which method boasts fewer complications?

    On this episode of Dentist Brian Candy, I share the findings of a recent study comparing preformed versus patient-specific implants to address orbital trauma and explain what kind of implants I use for mild, moderately complex and complex fractures.

    I go on to discuss another study in the Journal of Oral and Maxillofacial Surgery comparing the frequencies, types and hospital admission rates of head and neck injuries in subjects who practice different forms of martial arts.

    Listen in for insight around the CAD/CAM technologies I am adding to my repertoire for complex reconstructions and find out why Liberty Oral Surgery is switching to TiUltra implants.

    Key Takeaways

    Why Liberty Oral Surgery is switching to Nobel Biocare TiUltra implants

    The findings of a recent study published in JOMS comparing preformed vs. patient-specific implants for orbital reconstruction

    How CAD/CAM technologies are used to make patient-specific implants

    Why I use porous polyethylene implants impregnated with titanium for mild to moderately complex reconstruction

    My plans to add CAD/CAM tech to my repertoire for more complex fractures

    The frequencies, types and hospital admission rates of head and neck injuries in subjects who practice different martial arts fighting styles

    How taekwondo was more likely to lead to a head injury while jujitsu and judo were more likely to cause neck injuries

    Why judo injuries were more likely to result in hospital admission

    Connect with Dr. Bryan McLelland

    Dentist Brain Candy

    Dentist Brain Candy on Facebook

    Dentist Brain Candy on YouTube

    Dentist Brain Candy Podcast

    Dentist Brain Candy App

    Dentist Brain Candy Continuing Education

    About Dr. Bryan McLelland

    Dr. Jawbreaker on YouTube

    Email bryanmclelland@hotmail.com

    Call (509) 922-2273

    Resources

    Liberty Oral Surgery on Eventbrite

    Nobel Biocare TiUltra Implants

    ‘Do Patient-Specific Implants Decrease Complications and Increase Orbital Volume Reconstruction Accuracy in Primary Orbital Fracture Reconstruction?’ in the Journal of Oral and Maxillofacial Surgery

    FIsher Exact Test

    Peak Dental Technologies

    ‘A Comparison of 2,845 Head and Neck Injuries in Various Martial Arts’ in the Journal of Oral and Maxillofacial Surgery

    National Electronic Injury Surveillance System

    Dentist Brain Candy
    enSeptember 12, 2022

    S2EP15: Computerized Systems vs. Traditional Anesthesia in Dental Procedures

    S2EP15: Computerized Systems vs. Traditional Anesthesia in Dental Procedures

    Administering anesthesia prior to a dental procedure is bound to cause patients some pain and anxiety.

    But does the delivery system make a difference?

    Do patients experience more or less discomfort when the practitioner uses a computer-assisted device as opposed to traditional anesthesia?

    On this episode of Dentist Brian Candy, I walk you through a recent study published in the Journal of Oral and Maxillofacial Surgery comparing computerized delivery systems with conventional local anesthesia.

    I share the study’s findings that less pain and anxiety is associated with computerized techniques but raise questions about the statistical significance of pain score differences between the two methods.

    Listen in to understand how the location and speed of injection impact pain scores and find out why I’m not investing in a computer-assisted anesthetic delivery system anytime soon.

    Key Takeaways

    How a recent study in JOMS compared computerized delivery systems with traditional local anesthesia

    The study’s finding that less pain and anxiety was associated with computerized techniques

    Why the authors urge caution in interpreting the results of this study

    How the location of a local anesthetic impacts the amount of pain a patient feels

    How the speed of injection differs between computer-assisted devices vs. conventional injections (and how that might affect pain scores)

    How long I typically take to administer a local anesthetic

    The study’s conclusion that conventional anesthesia is widely used, safe and effective

    Why the authors of the study do not recommend the purchase of computerized anesthesia devices based on their meta-analysis

    Why I question the statistical significance of pain score differences between conventional and computer-assisted anesthesia

    Connect with Dr. Bryan McLelland

    Dentist Brain Candy

    Dentist Brain Candy on Facebook

    Dentist Brain Candy on YouTube

    Dentist Brain Candy Podcast

    Dentist Brain Candy App

    Dentist Brain Candy Continuing Education

    About Dr. Bryan McLelland

    Dr. Jawbreaker on YouTube

    Email bryanmclelland@hotmail.com

    Call (509) 922-2273

    Resources

    ‘Do Computerized Delivery Systems Promote Less Pain and Anxiety Compared to Traditional Local Anesthetic and Dental Procedures? A Systematic Review of the Literature’ in the Journal of Oral and Maxillofacial Surgery

     

    Dentist Brain Candy
    enSeptember 05, 2022