HLTH Matters

About Scott Shreeve:

Dr. Shreeve is a board-certified Emergency Medicine physician who has been actively involved in the design, development, and distribution of healthcare technologies that improve the delivery of care and enhance the quality of life. He is the Chief Executive Officer of Crossover Health, a next-generation healthcare delivery, and management services company. As a founder, visionary, and brand strategist for the organization, Dr. Shreeve has been a leading advocate for the creation of a new primary health model and membership-based health services.

Prior to founding Crossover Health, Dr. Shreeve co-founded Medsphere Systems Corporation, the first open-source electronic health record for the healthcare enterprise, where he led the Clients Services team. In this capacity, he led the implementation of large-scale electronic health record implementations at community hospitals, statewide health systems, and networks of primary care clinics.

Dr. Shreeve was also a founding member of the Health 2.0 technology and reform movement, serving as an advisor to the conference and spokesperson throughout the country. His popular Crossover Health blog focuses on the enabling technologies that transform the delivery, financing, and outcomes of high-performance health systems.

He earned his Bachelor of Science in Zoology, with a minor in Economics, from Brigham Young University, is a graduate of the University of Utah School of Medicine, and completed his Emergency Medicine residency training at the University of Arizona Health Science Center. He lives in Southern California with his wife and four children near some of the best breaks on the west coast.

Things You’ll Learn:

• Care before the COVID-19 pandemic was around 95% in-person. 
• During the height of the COVID pandemic, care delivery occurred 95% virtually. 
• Nowadays, care delivery is starting to settle somewhere around the middle between virtual and in-person.
• Establishing deep relationships with patients in primary care will facilitate managing prevention and even chronic conditions.
• Spending slightly more in primary care will allow additional significative services to be provided in this setting, eventually pulling down secondary care costs.
• Crossover Health’s partnership with Aetna allowed them to design a different benefit structure where members get better copays and premiums.

Resources:

• Connect with and follow Scott Shreeve on LinkedIn and Twitter.
• Follow Crossover Health on LinkedIn and Twitter.
• Explore the Crossover Health Website.
• Visit Scott’s Website.
• Read the Crossover Health blog.
• Get your copy of the National Academy of Science and Medicine’s book “Implementing High-Quality Care” here.

50% of women distrust the healthcare system in the US. Yet women make up 51% of the population and control 80% of the healthcare dollars.

So, what does it look like to build trust with women in a healthcare setting?

Carolyn Witte is Cofounder and CEO of Tia, the modern medical home for women. Carolyn’s team is dedicated to treating women holistically rather than by body part or life stage.

Tia's Whole Woman, Whole Life care model fuses gynecology, primary care, mental health and evidence-based wellness services to treat women comprehensively.

On this episode of HLTH Matters, Carolyn joins hosts Dr. Jessica Shepherd, Dr. Gautam Gulati and Dr. Jordan Shlain to discuss how Tia was created out of her frustration as a patient and describe the company’s evolution from the Google for women’s health to care delivery platform.
 

Carolyn explains how point solutions exacerbate the fragmentation of healthcare for women and what Tia is doing to serve the whole woman, addressing her physical, mental and reproductive health.

Listen in to understand how Tia builds trust by listening to what real women want and learn what Carolyn’s team does to make women feel seen, heard and cared for.

Topics Covered

• How Tia was created out of Carolyn’s frustration as a patient
• Tia’s evolution from the Google for women’s health to care delivery platform
• Why 50% of women distrust the healthcare system and why it matters
• Carolyn’s take on the politicization of women’s health
• How point solutions exacerbate the fragmentation of healthcare for women
• How Tia serves the whole woman within the framework of health insurance coding and reimbursements
• The biggest users of virtual care (on Tia and among the general population)
• How Tia is supporting women in a post-Dobbs world
• The obstacles Tia faces in terms of reproductive health restrictions, regulations and investment in women’s health
• What Tia does to make women feel seen, heard and cared for
• Carolyn’s dream to give every woman access to Tia-style care
• How Tia builds trust by listening to what real women want

Connect with Carolyn Witte

Tia

Connect with Dr. Jessica Shepherd, Dr. Gautam Gulati & Dr. Jordan Shlain

HLTH

Dr. Shepherd on Twitter

Dr. Shepherd on LinkedIn

Dr. Gulati on Twitter

Dr. Gulati on LinkedIn

Dr. Shlain on Twitter

Dr. Shlain on LinkedIn

Resources

Dobbs v. Jackson Women’s Health Organization

Tim Urban’s Life Calendar

About Aamer Mumtaz:

Aamer is a healthcare operations and growth expert with over 20 years of broad-based experience as a transformation leader. In addition to advising complex healthcare systems and facilities on strategies to address systemic operational and strategic challenges, Aamer has served as a successful growth and operations executive in multiple digital health labor marketplaces. He has a particular focus on workforce transformation and is passionate about developing and implementing equitable and sustainable labor solutions in healthcare.

Things You’ll Learn:

• There was about a 27% turnover for nursing in the United States in 2022; after 2023 more than half of healthcare systems will be in a severe shortage.
• A third of all staffing dollars and a quarter of all staffing hours are provided by contract labor. 
• Most travel nursing contracts range from 12 to 13 weeks on average.
• Nurses have never had the right financial structures or incentives to consider patient care a career.
• ShiftMed works with W-2 employees and pays their payroll taxes, giving them workers' compensation and other benefits like transportation.
• ShiftMed allows health systems and facilities to book employees weeks in advance and change their needs as the time comes close. Still, it also allows them to book guaranteed shifts, which are appealing to employees as they will have some security.

Resources:

• Connect with and follow Aamer Mumtaz on LinkedIn.
• Follow ShiftMed on LinkedIn.
• Explore the ShiftMed Website.

Breakthrough health tech is useless if it fails to meet people where they are, especially when it comes to underserved populations.
 

So, how do we encourage VCs to invest in culturally competent digital health solutions? How do we direct capital in a way that promotes health equity for women and communities of color?

Deena Shakir is Partner at Lux Capital, where she invests in transformative technologies improving lives and livelihoods.
 

She is passionate about investing in women's health, digital health infrastructure, health equity and foodtech, and her portfolio includes notable startups like Maven Clinic, Everly Health and Gameto.
 

On this episode of HLTH Matters, Deena joins host Dr. Jessica Shepherd to discuss the fertility and maternal health crises we face in the US and the $90 million Lux has invested to address these issues.

Deena describes some of the category leading companies in the Lux health tech portfolio and explains how she thinks about putting women’s health at the forefront of research, technology and innovation.

Listen in for insight on building technologies that meet people where they are and get Deena’s take on the future of the healthcare investment landscape.

Topics Covered

• Deena’s journey to becoming a VC in health and wellness tech
• The $90M Lux has focused on investing in women’s health
• Deena’s insight on the fertility and maternal health crises we face in the US
• The category leading companies in integrated women’s health in the Luxe portfolio
• Putting women’s health at the forefront of research, technology and innovation
• How the conversation around women’s health is changing among VCs
• How innovation has improved coming out of the pandemic
• Why women in leadership serve as champions for cultural competency in healthcare
• How time spent with her founders lifts Deena up on a bad day

Connect with Deena Shakir

Deena at Lux Capital

Connect with Dr. Jessica Shepherd

HLTH

Dr. Shepherd on Twitter

Dr. Shepherd on LinkedIn

Resources

Google Health

Maven Clinic

Everly Health

Alife Health

‘Temporal Trends in Sperm Count: A Systematic Review and Meta-Regression Analysis of Samples Collected Globally in the 20th and 21st Centuries’ in Human Reproduction Update

Gameto

Miga Health

Cityblock Health

Waymark

Anne Wojcicki

About Caitlin Donovan:

Caitlin Donovan is the Global Head of Uber Health. She joined Uber most recently from MyOrthos, an Orthodontic Services Organization, where she served as Chief Operating Officer. Prior to that, Caitlin developed her knack for tackling obstacles to patient care as Chief Operating Officer of Circulation and Executive Vice President of Operations at LogistiCare (now ModivCare), specialty benefit managers in the non-emergency medical transportation space. She also served as the Vice President of Operations at CareCentrix with a focus on home health and post-acute care. Early in her career, she worked in finance as an investor at Bain Capital and as a member of the internal consulting group at Summit Partners. She earned her bachelor's degree in Economics from Harvard University and lives in Dover, Massachusetts with her husband and two boys.

Things You’ll Learn:

• Medicaid has had transportation as a covered benefit since 1966, but it’s not a benefit many know how to access.
• Health plans are increasingly looking to include transportation within their benefits portfolio.
• According to a recent study, within 5.1 million employees under self-insured employers, 27% live at 200% of the poverty line or below. 
• The above-mentioned population uses preventative services 50% less, resulting in four times more avoidable admissions.
• To register for WIC, it is required to go in person to an office before getting groceries delivered.
• Logistics and value-based care will not solve healthcare’s problems on their own; It is important to think about the underlying issues to address them in a scalable way while they align with the system’s incentives.

Resources:

• Connect with and follow Caitlin Donovan on LinkedIn.
• Follow Uber Health on LinkedIn.
• Visit the Uber Health Website.

For most cancers, Black Americans have the highest death rate and shortest survival of any patient population.

And access to genetic testing is key to eliminating this disparity.

Feyi Olopade Ayodele is Cofounder and CEO of CancerIQ, a company on a bold mission to end cancer as we know it by giving providers and health systems access to the latest innovations in early cancer detection and prevention.

Under Feyi’s leadership, CancerIQ has grown its provider network to over 200 locations across the US and established a robust ecosystem of leading diagnostic and genomic testing vendors.

On this episode of HLTH Matters, Feyi joins host Dr. Jessica Shepherd to explain how she built CancerIQ to solve for the disparity in access to genetic testing by making it part of everyone’s primary care visit.

Feyi describes how CancerIQ helps patients initiate conversations around cancer prevention with their providers and gives providers the right precision prevention program for each patient.

Listen in for Feyi’s insight on the emotional journey associated with a cancer diagnosis and learn how CancerIQ is helping African American and rural patient populations prevent cancer or detect it in its earliest stages.

Topics Covered

• Disparities in breast cancer outcomes between Black women and other patient populations
• Why Feyi built CancerIQ to solve for the disparity in access to genetic testing
• How CancerIQ makes it easy for providers to navigate patients to the right precision cancer prevention program
• Why Feyi encourages primary genetic care vs. specialty genetic care
• How CancerIQ helps patients initiate conversations on cancer prevention with their providers
• How CancerIQ is closing the gap for African American and rural patient populations
• What CancerIQ does to help patients adhere to a cancer prevention plan
• How CancerIQ recognizes the emotional journey associated with a cancer diagnosis
• Feyi’s vision to make CancerIQ part of everyone’s preventative care visit and detect cancer in its earliest stages

Connect with Feyi Olopade Ayodele

CancerIQ

Connect with Dr. Jessica Shepherd

HLTH

Dr. Shepherd on Twitter

Dr. Shepherd on LinkedIn
 

Resources

NCCN Guidelines

Small Talk Baby Podcast

About Jean Drouin:

Jean is a leader with over 25 years of experience in healthcare management, technology, operations, finance, and cultural change. 

As CEO, Jean focuses on creating the environment that allows Clarify to deliver on its mission by delighting customers and growing a great team. Jean leads the Executive Leadership Team which sets the company’s vision and strategy and is responsible for ensuring the company’s overall success. Jean believes that healthcare has been held back by a lack of actionable insights and that by integrating innovative analytics and incentives, we can power better health and outcomes.  

Prior to founding Clarify, Jean was a Senior Partner at McKinsey, where he led the Healthcare Digital and IT practice. He also built and served as the founding Head of McKinsey Advanced Healthcare Analytics (MAHA), which provided services and products on healthcare reform, consumer analytics, new payment and pricing models, and risk management. Jean spent several years in the UK, where he helped set up the hospital regulator and served as the Head of Strategy for NHS London, a $15 billion organization that oversaw London’s hospitals, primary and social care.   

Jean holds an MD and MBA from Stanford University and an AB in Molecular Biology from Princeton. He is a Trustee of the Mailman School of Public Health at Columbia University, and the former Vice-Chair of the Board of Lester B. Pearson United World College of the Pacific.

Things You’ll Learn:

• The United States Health System is the only one in the world with the granularity of information to understand patient journeys in an actionable way.
• The FDA has a very high standard around the data collected for a clinical trial, which is why recruiting patients takes a long time.
• Machine Learning and AI tools can be beneficial in automating data pipelines to turn them into the cleanest possible analytics fuel.
• Value-based payments haven't scaled as expected because doctors aren’t excited about a model that looks at their yearly performance to give them a bonus. 
• Paying clinicians shouldn’t be exclusively transactional but more collaborative and team-based.

Resources:

• Connect with and follow Jean Drouin on LinkedIn.
• Follow Clarify Health on LinkedIn.
• Explore the Clarify Health Website.

42% of adults in the US qualify as obese. But there are only a few thousand doctors board-certified in obesity, most of whom work exclusively in academic medical centers.

So, what can we do to address the obesity epidemic in our country? How do we give the 200 million Americans struggling with metabolic health access to the information and support they need?
 

Isabelle Kenyon is Founder and CEO of Calibrate, a metabolic health company on a mission to change the way the world treats weight.

In two years, Calibrate has raised more than $125 million and published clinically-reviewed results from its One-Year Metabolic Reset that exceeded the best outcomes from clinical trials across all metabolic markers.

On this episode of HLTH Matters, Isabelle joins host Dr. Jessica Shepherd to explain how Calibrate partners medication and lifestyle interventions to promote long-term weight loss.

Isabelle discusses the biggest contributors to sustained success with Calibrate, describing how the program helps members improve their metabolic health.

Listen in for Isabelle’s insight on treating obesity like a chronic disease (not a failure of willpower) and learn how Calibrate tailors its program to your biology, your goals and your life for sustained weight loss—guaranteed.

Topics Covered

• How her mom’s struggle with weight inspired Isabelle to build Calibrate
• The 4 pillars of metabolic balance Calibrate uses to instill lifestyle change
• How metabolic health sets us up for long-term, sustained weight loss
• What it looks like to work through the Calibrate program
• Why Calibrate partners medication with lifestyle interventions
• How Isabelle thinks about educating consumers on metabolic health
• Why Calibrate is designed to prove sustained results after medication
• How engagement and community contribute to sustained success with Calibrate
• How Calibrate sets expectations with clients and guarantees results
• Treating obesity like the chronic disease it is vs. a failure of willpower

Connect with Isabelle Kenyon

Calibrate

Connect with Dr. Jessica Shepherd

HLTH

Dr. Shepherd on Twitter

Dr. Shepherd on LinkedIn

Resources

National Diabetes Prevention Program

The CDC Definition of Metabolic Health

About Thom Bales:

Thom is a Principal in Strategy&, a part of the PwC network. He leads PwC’s Health Services Sector with responsibility for our payer-provider and digital health growth. He has over 20 years of management consulting experience, originally with Booz Allen Hamilton/ Booz & Company merged with PwC to become Strategy&. He has expertise in health services growth, operations, technology strategy, and transformation. He has co-authored several articles including the industry-leading viewpoint “5 PMPM Healthplan”, “PwC’s Next In Health, 2022” and managing change and the investment bulge as well as a co-host of PwC’s Health 180 Forums.

Thom’s past work has included capabilities-based growth strategy, technology-enabled business, and cost transformations, payer-provider collaboration strategy, consumer engagement strategies, as well as assessment of merger, acquisitions, and divestitures for his clients. He has led some of the largest business-led payer technology transformations and growth programs in the industry in the past 10 years.

Thom earned his M.B.A. with high distinction at the University of Michigan; MS, Chemistry, Georgia Institute of Technology; and BA Chemistry, BA Economics, Cornell University.

About Patty Obermaier:

As Vice President of Microsoft US Health and Life Sciences business, Patty is responsible for growing Microsoft's solutions, services, and support revenues across enterprise health customers in the United States. She leads a 950-person team and is accountable for a $5B P&L. Patty holds a bachelor’s degree in biology from the Massachusetts Institute of Technology and an M.B.A. from the Darden School at the University of Virginia.

Things You’ll Learn:

• During COVID, many people couldn't access virtual health because they didn't have broadband or the appropriate devices to do so.
• Out of 8 billion people on Earth, 4 billion do not have access to healthcare, and a billion have disabilities, 70% of which can't be seen.
• The average family in the United States has a family income of around $60,000 of which roughly half does to insurance, healthcare, and out-of-pocket costs.
• Patients can now request their information, which has to be made available and stored for them, and they have to be able to take it with them wherever they want.
• Health equity is about understanding who we are as individuals, where we’re at, and what we need to get to our definition of health.
• Most healthcare companies are now focusing on improving patient experience.

Resources:

• Connect with and follow Thom Bales on LinkedIn.
• Connect with and follow Patty Obermaier on LinkedIn.
• Follow Strategy& on LinkedIn.
• Visit the Strategy& Website!
• Follow PwC on LinkedIn!
• Explore the PwC Website!
• Follow Microsoft US Health and Life Sciences on LinkedIn.
• Discover the Microsoft US Health and Life Sciences Website.

When Krista Drobac first started thinking about home-based health care, she assumed that the biggest barriers to adoption would be cultural. But she quickly learned that policy was the problem.

And then came COVID-19. Regulations were loosened, and we were allowed to experiment with caring for patients at home.

So, how do we convince policymakers to preserve the advances in home-based care made during the pandemic and change the rules for good?

Krista serves as Partner at Sirona Strategies, Executive Director of the Alliance for Connected Care and Founder of Moving Health Home,  a coalition working to change policy to enable the home to be a clinical site of care.

Krista has 25 years of experience in federal and state government policy and public affairs, and she consults on Medicare, Medicaid, digital health, social determinants of health and new care models.
 

On this episode of HLTH Matters, Krista joins hosts Dr. Jessica Shepherd, Dr. Gautam Gulati and Dr. Jordan Schlain to explore the innovations in hospital-at-home and SNF-at-home we achieved during the pandemic.

Krista discusses who benefits most from home-based care (and who might want to opt out) and describes how providers can identify environmental risks when they’re in a patient’s home.

Listen in to understand why Krista advocates for value-based reimbursement models and learn what you can do to help persuade legislators to embrace home-based care.

Topics Covered

• The regulatory barriers to moving health care into the home prior to the pandemic
• How Moving Health Home was launched to preserve the innovation and advances in home-based care made during COVID
• Who benefits most from home-based care and who might want to opt out
• What the hospital-at-home model looks like and how it took off during the pandemic
• The regulatory challenges Moving Home Health faces in executing SNF-at-home
• How home-based care allows providers to identify environmental risks
• Why value-based care reimbursement models are more appropriate for home-based care than fee-for-service
• How home-based care might improve a patient’s mental and emotional health
• Why we need a large-scale demonstration of the benefits of home-based care to change policy
• The power of patient voice in convincing legislatures and hospital systems to embrace home-based care
• How we might incentivize or persuade Americans to choose healthy food
• How the social determinants of health or SDOH are influenced by policy

Connect with Krista Drobac

Moving Health Home

Connect with Dr. Jessica Shepherd, Dr. Gautam Gulati & Dr. Jordan Shlain

HLTH

Dr. Shepherd on Twitter

Dr. Shepherd on LinkedIn

Dr. Gulati on Twitter

Dr. Gulati on LinkedIn

Dr. Shlain on Twitter

Dr. Shlain on LinkedIn

Resources

America’s Essential Hospitals

CMS COVID Waivers

Moving Health Home Studies

White House Conference on Hunger, Nutrition and Health

Social Determinants of Health

Starting a company in the healthcare space is incredibly difficult, as founders face regulatory hurdles, high security standards and complicated reimbursement policies, among many other challenges.
 

But what if you had an expert to help you assemble a founding team and shepherd you through the first 15 months of being a startup?

What if there was a platform to streamline the complex process of launching a health company?

Missy Krasner is Venture Chair at Redesign Health, where she sits on the boards for Uplift, Overalls and Motto.

A seasoned healthcare operator, Missy has more than 30 years of experience in digital health, most notably serving as a founding member of the Alexa Health & Wellness Team at Amazon.

On this episode of HLTH Matters, Missy joins host Dr. Jessica Shepherd to discuss how Redesign Health serves as a company creation platform for healthcare services, describing how her team bends the risk curve for digital health startups.

Missy walks us through some of the obstacles to providing services and solutions in the health tech space and weighs in on what we might do to fix the issues with electronic medical records.

Listen in to understand how Redesign creates efficiencies in the process of launching companies across the healthcare spectrum, meeting the needs of patients and providers while keeping pace with the trajectory of science and research.

Topics Covered

• Meeting the needs of patients and providers while keeping pace with science
• How Redesign Health serves as a company creation platform for healthcare services
• What Redesign does to bend the risk curve for digital health startups
• The obstacles to providing services and solutions in the health technology space
• How we might change the perverse incentives in healthcare to reward quality
• What the competition among big tech and retailers to own consumer-centric virtual primary means for hospitals, health systems and patients
• Redesign Health’s strength in assembling founding teams for healthcare companies
• Why so many providers struggle to stay up to speed on innovation
• How Missy thinks about fixing the problems with electronic medical records
• Why it’s so challenging to get medical records from point A to point B

Connect with Missy Krasner

Redesign Health

Connect with Dr. Jessica Shepherd

HLTH

Dr. Shepherd on Twitter

Dr. Shepherd on LinkedIn

Resources

Practice Fusion

Doximity

HealthLoop

Vita Health

Google Health

Zus Health

Particle Health

Human API

Medicare Advantage

Medicare Supplement Insurance

Dr. David Brailer

Office of the National Coordinator for Health Information Technology

Protected Health Information

About Manny Montalvo:

Manny Montalvo is SVP, Head of Digital Health & Innovation at Teva Pharmaceuticals since September 2021. Manny is responsible for overseeing the US Respiratory business, the US commercial innovation work, and the US and GLOBAL DIGIHALER® franchise. Manny’s digital health team at Teva is entirely homegrown and has pioneered a class of digital pharmaceutical devices - a rarity in the pharmaceutical industry. Manny’s charge at Teva is to encourage the use of digital therapeutics as part of the healthcare experience, making it seamless for both the healthcare providers and the patients they serve. With over 20 years of life-science experience, Manny Montalvo has held leadership roles in both Sales and Marketing, working in numerous therapeutic areas in the US and global markets, as well as in R&D and Commercial Operations. 

Prior to assuming his current role, Manny Montalvo served as the Vice President of Global Digital Health Marketing & Commercial Analytics at Teva Pharmaceuticals where he set the strategic direction for Teva’s biologic program and Digital Health Marketing and transformation of Teva’s Global Commercial Analytics. Manny joined Teva in 2013 to lead its R&D Innovation program as Vice President of Global New Therapeutic Entities (NTE) Innovation where he focused on the evaluation of the latest drug delivery technologies and drug development, adding more than 15 new products to Teva’s specialty portfolio. 

Before joining Teva, Manny held leadership positions with P&L responsibilities at Sanofi and Johnson & Johnson. During his tenure at Sanofi and J&J, Manny worked in a variety of commercial roles including consumer marketing, driving growth for a range of portfolios including diabetes, dermatology, cardiovascular and primary care. 

Things You’ll Learn:

• Two out of five medicines in your cabinet are likely from Teva.
• A platform business has a feedback loop with customers.
• To innovate, one has to have a collaborative space supported by management.
• Teva Pharmaceuticals is partnering with Rimidi and HealthSnap, integrating their data as a step closer to fulfilling their mission. 
• The more patients on Teva’s platform, the better the technology gets.
• About 40% of Teva’s digital space workers did not come from the traditional pharma industry. 

Resources:

• Connect with and follow Manny Montalvo on LinkedIn.
• Follow Teva Pharmaceuticals on LinkedIn.
• Visit the Teva Pharmaceuticals Website!
• Discover DIGIHALER here!

Morgan Health is focused on improving the quality, equity, and affordability of employer-sponsored healthcare in the U.S. by investing capital in companies focused on improving healthcare in the commercial marketplace.

As the Head of Healthcare Innovation at Morgan Health, Rivka Friedman is focused on improving the quality, equity, and affordability of employer-sponsored healthcare in the U.S. by accelerating the adoption of new approaches to care delivery.

On this episode of HLTH Matters, Rivka joins hosts Dr. Jessica Shepherd and Dr. Jordan Shlain to discuss how Morgan Health is working to invest in companies that share their vision of BETTER care.

Listen in as Rivka shares how you build trust in the healthcare system and the three things that need to align to improve healthcare for the future.
 

Topics Covered

• The focus of Morgan health in improving employer-sponsored healthcare
• The key lessons Morgan Health learned from the failed Haven
• Rivka weighs in on the trend of the productization of healthcare
• Rivka shares a few of the companies they are currently working with
• How Morgan Health defines accountable care
• Rivka shares what success looks like for Morgan Health
• The 3 Biggest challenges Morgan Health is facing
• How to build trust in the healthcare system
• Rivka shares what motivates her to keep going to improve healthcare

Connect with Rivka Friedman
Rivka on LinkedIn

Morgan Health

Connect with Dr. Jessica Shepherd, Dr. Guatam Gulati & Dr. Jordan Shlain

HLTH

Dr. Shlain on Twitter

Dr. Shlain on LinkedIn

Dr. Jessica Shepherd MD 
Dr. Shepherd on Twitter 
Dr. Gulati on Twitter

Dr. Gulati on LinkedIn

Resources 
A Visual Approach to Leverage Points - The Donella Meadows Project

Embold Health

Vera Whole Health

Centivo
LetsGetChecked
   

Introductory Quote
[30:18]
“One key goal for us across all of our teams is figuring out what works and then scaling it. To do that, we have to try a lot of things and fail. So that's part of our job, launching these pilots, and then letting a bunch of them not work, and being honest and open both about our successes and our failures.”

About Theresa Demeter:

Theresa Demeter is an entrepreneurial executive administrator with 30 years of healthcare performance and operational experience. In her role as a Managing Director at Tegria, she brings her passion for conceptualizing and implementing innovative solutions that drive quality and performance improvement to optimize patient outcomes. Theresa developed Tegria’s offering that helps healthcare organizations prioritize and operationalize their health equity strategy and mitigate the harmful effects of implicit bias through macro-simulation.

Prior to joining Tegria, Theresa drove the formation and expansion of InSytu, a national leader in clinical process improvement consulting powered by macro-simulation. She also served as the Director of Women and Infants Outpatient Services at Swedish Health Services in Seattle.

Theresa earned a master’s degree in healthcare administration from the University of Washington and is a certified childbirth and parenting educator and doula.

Things You’ll Learn:

• Technology can depend significantly on having access to a high-quality broadband service, something that some people still don’t have daily.
• Healthcare companies should always devise their health tech solutions thinking of access issues for people in rural settings and income issues for people in urban environments.
• Techquity is the intentional and thoughtful development of healthcare-related technology without excluding anybody.
• On some occasions, people have better health outcomes when they can stay within their community rather than moving away from them.
• Health advocates are people who build trust by bridging health companies with communities.
• Healthcare has to make partnerships to address issues that affect a patient’s health, like their social determinants.

Resources:

• Connect and follow Theresa Demeter on LinkedIn
• Follow Tegria on LinkedIn 
• Discover the Tegria Website
• Listen to Theresa’s previous interview from ViVe here!
• Visit the HLTH Foundation Website!
• Check out Tegria’s pictures of their trip to Alaska here!

A holistic medical approach using hyper-personalized nutrition protocols, mental health, sleep, movement, mindfulness, and relaxation enables patients to see the whole picture of their health, leading to 85% of patients improving or resolving their chronic conditions within the first year.

Parsley Health is on a mission to make life-changing modern holistic medicine accessible to everyone, anywhere.

Dr. Robin Berzin is the Founder and CEO of Parsley Health. Parsley Health is the nation's leading holistic medical practice designed to help people overcome chronic conditions through personalized holistic medicine that puts food, lifestyle, and proactive diagnostic testing on the prescription pad next to medications. She is also the author of State Change: End Anxiety, Beat Burnout, and Ignite a New Baseline of Energy and Flow.

On this episode of HLTH Matters, Dr. Berzin joins host Dr. Jessica Shepherd to discuss how Parsley Health is marrying functional medicine with conventional primary care to bring root cause resolution medicine to more patients. 

Dr. Berzin shares the background behind her book, State Change, a 30-day program designed to reset the body, mind, and mood for a higher level of focus, a positive mental state, and peak physical health.

Listen in as Dr. Berzin explains how Parsley Health is digging in to treat conditions such as autoimmune diseases by addressing the health of the whole patient in a telehealth setting.

Topics Covered

• Dr. Berzin explains the background of root cause resolution medicine
• How lifestyle changes can modify chronic conditions
• Why prescriptions aren't the (only) answer
• How Parsley Health is marrying functional medicine with conventional primary care
• How Parsley is reducing the cost of care by transitioning into a membership model-based service
• Dr. Berzin explains the connection between mental and physical health as portrayed in her book, State Change
• How a 30-Day plan can help you move more, feel better, and clear the fog
• What Parsley Health is doing to treat the surging female population diagnosed with autoimmune diseases
• How Parsley is using telehealth to deliver total patient hyper-personalized protocols

Connect with Robin Berzin

Robin Berzin

Connect with Dr. Jessica Shepherd, Dr. Guatam Gulati & Dr. Jordan Shlain

HLTH

Dr. Shlain on Twitter

Dr. Shlain on LinkedIn

Dr. Jessica Shepherd MD 
Dr. Shepherd on Twitter 
Dr. Gulati on Twitter

Dr. Gulati on LinkedIn

Resources 

Parsley Health 
State Change: End Anxiety, Beat Burnout, and Ignite a New Baseline of Energy and Flow

Autoimmune Diseases Signs, Causes, and Treatment | How to Get Rid of Immune Diseases
 

Introductory Quote
[26:46]
Where you've been determines where you're going. That first visit with the doctor over video is fully a deep dive, it's an hour long. And we really get to know you as a person. And then we're prescribing from there a highly personalized plan that begins with foods, I always say food isn't like medicine it is medicine. [27:18] And so our prescription plan begins with hyper-personalized nutrition protocols, mental health, sleep, movement, mindfulness, and relaxation.

About Kevin Grabenstatter:

Kevin Grabenstatter is a Managing Director in L.E.K. Consulting’s San Francisco office. Kevin joined L.E.K. in 2006 and focuses on strategy and growth for health systems, physician practices, and other providers, value-based care delivery, and emerging technologies/HCIT. He advises clients on critical strategic issues across the healthcare value chain. 

Kevin formerly held strategy roles at Kaiser Permanente, where he was responsible for the design of strategic initiatives in areas such as care transitions, patient flow, and cost efficiency. His expert commentary has appeared in Managed Healthcare Executive.

Kevin got his Bachelor of Science with Honors from the Pennsylvania State University and a Master’s degree in Business Administration at the Stanford University Graduate School of Business.

About Joe Johnson:

Joe Johnson is a Managing Director and Partner, as well as the head of L.E.K. Consulting’s New York office. Joe co-leads L.E.K.’s Healthcare Services practice and leads the Healthcare IT and tech-enables services sub-practice. He plays an instrumental role in helping senior executives across the industry develop and implement new strategies and provides M&A advisory support to address the changing healthcare landscape.

Joe has more than 20 years of consulting experience managing and directing client engagements and has worked on a substantial number of strategic growth, operations, and commercial due diligence projects across the healthcare services industry. His expertise in the Healthcare Services practice includes payer and provider healthcare IT, digital health, government programs (Medicare, Medicaid), and post-acute care, among others. Joe’s expert commentary has appeared in Harvard Business Review.

Joe first joined L.E.K. in 2000 and returned after receiving his MBA from the Kellogg School of Management at Northwestern University. He graduated from Harvard University cum laude with a B.A. in Economics.

Joe got a Bachelor of Arts in Economics at Harvard University and a Master’s degree in Business Administration at the Kellogg Graduate School of Management at Northwestern University.

Things You’ll Learn:

• Healthcare systems currently face challenges that include inflationary and operational pressures, staffing shortages, and supply chain obstacles.
• Healthcare systems should also be thinking about how they can diversify their revenue streams.
• Patient experience needs to be as seamless and positive as possible.
• Precision medicine is a really interesting area to invest in, as technology, data, and insights can be used in a way where that can provide differentiated care for patients.
• Now that customer retailers have entered the healthcare industry, other health businesses should think of creative ways to give patients and consumers the experience these other industries have brought to them.
• Strategy is as much about what you should be doing as a company organization as well as what not.

Resources:

• Connect with and follow Kevin Grabenstatter on LinkedIn.
• Connect with and follow Joe Johnson on LinkedIn.
• Follow L.E.K. Consulting on LinkedIn.
• Visit the L.E.K. Consulting Website!
• Listen to the episode on Consumer Retailers in the Healthcare Sector of L.E.K.’s Insight Exchange podcast here!
• Reach out to Kevin and Joe at Strategy@LEK.com

Robin Shah is an oncology subject matter expert, building a career around startups in the cancer care space.

So, he regularly receives phone calls from people whose friends, family members or colleagues have been diagnosed with cancer and don’t know what to do.

And Robin wondered how he could help people in this way at scale.

How could he support cancer patients who didn’t know someone like him? How could he help them navigate the healthcare system and get access to the right resource at the right time?

Today, Robin serves as Founder and CEO of Thyme Care, a value-based oncology management platform that provides personalized, clinically coordinated care to individuals with cancer.

Thyme Care pairs human guidance with software and analytics to engage members with a cancer diagnosis, quickly connecting them to the right care and providing ongoing support through targeted, evidence-based interventions.

On this episode of HLTH Matters, Robin joins host Dr. Jessica Shepherd to explain how Thyme Care’s tech-enabled team helps cancer patients find the help they need.

Robin discusses his patient-first approach to solving problems in oncology, describing the psychosocial aspect of navigating cancer and why Thyme Care is the first company of its kind to focus on oncology.

Listen in to understand how Thyme Care integrates directly with clinicians in a patient’s region and learn how Robin is improving the patient experience—while reducing the cost of care.
 

Topics Covered

• What’s behind Robin’s passion for building companies in the oncology space
• How Thyme Care helps cancer patients navigate the system and find the help they need
• How Thyme Care gives patients someone to talk to (when physicians can’t)
• Thyme Care’s tech-enabled team that provides the right resource at the right time
• How Thyme Care offers clinical wraparound support today with an eye to eventually deliver care
• How Robin’s team addresses the psychosocial aspect of navigating cancer
• How Robin benefits from having family members who work in the oncology space
• How Thyme Care integrates directly with providers in a patient’s region
• How Thyme Care improves the patient experience while reducing the cost of care
• Why Thyme Care is the first company of its kind to focus on oncology
• The benefit of Robin’s patient-first approach to solving problems in oncology
• How COVID inspired people to be more engaged in their healthcare journey

Connect with Robin Shah

Thyme Care

Connect with Dr. Jessica Shepherd

HLTH

Dr. Shepherd on Twitter

Dr. Shepherd on LinkedIn

Resources

Flatiron Health

OneOncology

‘Robin Shah on How Thyme Care’s Technology Can Make an Important Impact on Overall Wellness’ in Authority Magazine

About Maulik Majmudar:

Dr. Maulik Majmudar is the co-founder and Chief Medical Officer at Biofourmis. Dr. Majmudar served as Medical Officer at Amazon, where he led several healthcare-related initiatives. Before Amazon, Dr. Majmudar was associate director of the Healthcare Transformation Lab at Massachusetts General Hospital and an assistant professor at Harvard Medical School, where he was responsible for the identification, validation, and implementation of digital health solutions to improve care delivery.

Things You’ll Learn:

• Someone’s location should not be a factor that makes a big difference in healthcare outcomes.
• The Biofourmis platform is a disease, site of care, and acuity agnostic
• Remote Patient Management means that the data collected remotely is used for monitoring but also handled, interpreted, and executed.
• In healthcare, the ultimate measures of success are outcomes and unit economics.
• Obesity, high blood pressure, and diabetes are prevalent in socioeconomically deprived neighborhoods and underserved populations with little to no access to care.

Resources:

• Connect with and follow Maulik Majmudar on LinkedIn.
• Follow Biofourmis on LinkedIn.
• Discover the Biofourmis Website.

Healthcare is a $4 trillion industry just waiting to be disrupted. But because people’s lives are at stake, we must disrupt the space responsibly.

And that’s why every digital health company needs clinical experts on their teams and advisory boards.

Ruby Gadelrab is Cofounder and CEO of MDisrupt, a health advisory platform on a mission to organize the world's digital health products by performance through clinically crowdsourced data generation.

Ruby has created a two-sided marketplace that pairs domain experts in healthcare with digital health companies in desperate need of high quality, actionable expertise.

On this episode of HLTH Matters, Ruby joins hosts Dr. Jordan Schlain and Dr. Jessica Shepherd to explain why there is so little clinical representation in digital health startups and how MDisrupt pairs health tech companies with the right expert at the right time.

Ruby describes how MDisrupt vets clinicians to become part of its health expert network and discusses how clinicians are compensated for their time.
 

Listen in to understand the benefits of a having a medical advisory board and learn how MDisrupt helps health tech innovators accelerate their path to market and drive adoption.
 

Topics Covered

• Ruby’s take on what it means to disrupt healthcare responsibly
• Why it’s crucial for health tech companies to have clinical expertise on their teams
• How MDisrupt provides an on-demand health expert marketplace
• Ruby’s vision for MDisrupt to organize the world’s digital health products by performance
• How MDisrupt vets clinicians to become part of its health expert network
• How clinicians are compensated for being part of MDisrupt
• Why there is so little clinical representation in digital health startups
• Why health tech companies without medical advisory boards struggle with adoption
• How Ruby’s team pairs a health tech company with the right expert at the right time
• The market insight that inspired Ruby to build MDisrupt
• How to assess your current advisory board and align incentives appropriately
• Leveraging digital health to support underserved populations

Connect with Ruby Gadelrab

MDisrupt

Connect with Dr. Jordan Shlain & Dr. Jessica Shepherd

HLTH

Dr. Shlain on Twitter

Dr. Shlain on LinkedIn

Dr. Shepherd on Twitter

Dr. Shepherd on LinkedIn

Resources

Instacart Health

Oura Ring

CGM Devices

Invitae

23 and Me

About Brad Kittredge:

Brad Kittredge, Co-founder, and Chief Executive Officer of Brightside Health has spent over a decade pioneering evidence-based and consumer-driven healthcare solutions, including building the Product teams at 23andMe and Lantern. Inspired by the challenges of a close family member with lifelong depression, Brad’s mission is to ensure that everyone has access to life-changing mental health care with measurably better outcomes. He holds an MPH, MBA, and Psychology degrees from the University of California, Berkeley.

About Mimi Winsberg:

Brightside Health Co-founder and Chief Medical Officer Mimi Winsberg, MD, a Stanford-trained psychiatrist with over 25 years of clinical experience, has profound expertise in the application of digital tools and therapeutics that impact behavioral health. Mimi leads and oversees Brightside’s psychiatry and therapy clinical programs, with a focus on optimizing engagement and outcomes in individuals with mental health conditions across the range of severity. Prior to Brightside, Mimi applied her clinical skills in leadership roles at Ginger and Lyra, as well as serving as the on-site psychiatrist at the Facebook wellness center. Mimi also holds a B.A. in Neuroscience from Harvard College and is on the leadership council of Brainstorm, the Stanford Laboratory for Brain Health Innovation and Entrepreneurship.

Things You’ll Learn:

• Patients with higher-severity mental symptoms are bounced around.
• Brightside digitized the Collaborative Assessment and Management of Suicidality and combined it with standard care to develop their remote patient monitoring platform.
• Brightside is launching Crisis Care, a national program for patients experiencing active suicidal ideation.
• About 50,000 people take their own lives in the US every year, and for every suicide death, over 200 are seriously considering suicide.
• One demonstrates their impact on healthcare through peer review.
• Virtual care has become on par with in-person care, aside from physical exams in the mental health space.
• Payers can see the data that backs the work Brightside has been doing as effective in a measurable way in terms of clinical and financial impact.

Resources:

• Connect with and follow Brad Kittredge on LinkedIn.
• Connect with and follow Mimi Winsberg on LinkedIn.
• Follow Brightside Health on LinkedIn.
• Visit the Brightside Health Website.