IA Forward

Shane and Tonya discuss changes that carriers are making in how they want agents to handle claims and are bringing agents back into the conversation.

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Shane and Tonya discuss changes in roof coverage, having those conversations with your clients, and how it affects our industry long-term.

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Shane and Tonya celebrate their 200th podcast on Leap Day and discuss having faith in yourself when starting your agency, growing your agency, and knowing there is no perfect time. 

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Shane and Tonya discuss your competitors tactics, and what you should be doing in response. 

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Shane and Tonya discuss expectations of clients (and vice versa), commercials from The Big Game (and our marketing takeaways), and conversations with clients.

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Shane and Tonya discuss how to measure success, keeping it simple, and being selective on business key performance indicators (kpi's) and benchmarks.

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Shane and Tonya discuss business financials, including free tools that are available, that an agency owner needs to be using for success.

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Abraham Lincoln was an extraordinary leader, and modern-day business backs up his methods. Shane and Tonya discuss how to apply the lessons we learn from Lincoln to our agencies. 

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The TikTok trend of Loud Budgeting has created a social media storm. Shane and Tonya discuss Loud Budgeting, what is means for your agency, and how to authentically use the trend in your marketing to Gen Z's and Millennials.

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Shane and Tonya discuss the ins and outs of writing E&S insurance and what standard preferred agents need to know to be successful.

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Shane and Tonya discuss agency location options: from brick-and-mortar storefronts to co-working spaces, home offices, office buildings, and everything in between. 

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Shane and Tonya discuss agency fees across personal and commercial lines, specialty,  lines, standard preferred,  non-standard auto, fee versus commission, and more.

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Shane and Tonya discuss creating the work-life balance that you need to be successful with your agency and at home, and how that changes at different life-cycles in your business.

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Shane and Tonya discuss the pros and cons of an established independent agency joining an agency group, what to look for, and the options available.

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Shane and Tonya discuss carrier access, technology assistance, and peer support available for agents starting a new independen agency from scratch. 

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Shane and Tonya discuss the results of the great "Lead Buying Experiment of 2023."

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Shane and Tonya each reveal their word of the year and discuss beginning the new year with a focus and planning (instead of resolutions).

Why does it feel like you're already behind for 2024 and it's only January 4th(ish)? Shane and Tonya discuss what we should expect of ourselves and our agencies coming out of the holiday season, why we feel behind, and what changes we can make to move forward.

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Shane and Tonya welcome 2024 by talking about trends in Insurtech, AI, and more.

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Shane and Tonya look back on the highs and lows of the independent insurance industry in 2023, and look ahead to 2024.

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