Luxury Voices

In this episode of Luxury Voices, we introduce Dorji Dhradhul, the Director General of the Department of Tourism for the Royal Government of Bhutan. Passionate about his country's distinctive tourism policy and the development philosophy of Gross National Happiness, he was closely involved in the development of the new national brand "Bhutan Believe”. 

Dorji has been closely involved in taking forward Bhutan’s tourism during the challenging times of COVID 19. He was awarded the Best Professional Destination Marketing in 2020 by Pacific Asia Travel Writer Association (PATWA) for his role in successfully advocating Bhutan's unique tourism policy of High Value Low Volume to the world. 

Prior, Dorji played pivotal roles, as the founding Director of the Department of Agricultural Marketing and Cooperatives and as the founding Registrar of Cooperatives in Bhutan. He has made varying and significant contributions to his nation within the fields of agriculture research, policy, and development. Dorji served as the Dzongda (Governor) of Gasa district, the highest and one of the most culturally significant regions in Bhutan.

Join us as we delve into Dorji inspiring journey and vision for the future of Bhutan's luxury travel industry.

About this episode:

Company Name         Bhutan Tourism

Company Website      https://bhutan.travel/

About Infinite Luxury:

LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com

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In today's episode of Luxury Voices, we have the privilege to welcome Arnaud Zannier, the founder of Zannier hotels. 

From the outset, Zannier Hotels has been an extension of Arnaud's profound passions and personal values. With a vision to infuse hotel experiences with a more understated luxury, Arnaud introduced his unique style of "mastered simplicity" to the industry, debuting with the opening of Le Chalet in Megève in 2011, then a resort in Cambodia, two in Namibia, followed by Vietnam.

Arnaud's unparalleled eye for craftsmanship and dedication to preserving cultural heritage has brought an artisanal approach to the creation of his exceptional hotels worldwide. He acts as both author and curator, meticulously considering every detail to strike a perfect balance and harmony, allowing guests to immerse themselves in the richness of each destination. Today, the Zannier collection comprises award-winning hotels, resorts and residences. 

Join us as we explore Arnaud’s journey and the philosophy that drives the Zannier Hotels experience.

About this episode:

Company Name         Zannier Hotels 

Company Website      https://www.zannierhotels.com/

About Infinite Luxury:

LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com

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In this episode of Luxury Voices, we welcome Alice Tourbier-Cathiard. Alice was raised amid the vineyards of Bordeaux's Château Smith Haut Lafitte. In 1999, Alice, accompanied by her husband Jérôme, founded Les Sources de Caudalie in Martillac near Bordeaux, and in 2020, Les Sources de Cheverny in the Loire Valley was opened. These are not mere hotels, they have achieved the highest classification of “Palace” and they are an ode to the 'Art de Vivre', a quintessential French lifestyle. 

At Les Sources, you enter a world where understated luxury intertwines seamlessly with the art of wine.

Alice and Jérôme are pioneers in wine-tourism, it is no surprise that wine therapy takes center stage here, with spa treatments infused with grape and vine extracts, winery tours and gastronomic indulgences. Their dedication has elevated Les Sources de Caudalie into one of the world's most prestigious wine destinations, rooted in well-being, generosity, authenticity, and high-quality service. 

Join us as we uncover Alice and Les Sources’story where luxury, wine, and hospitality converge in a symphony of elegance and authenticity.

About this episode:

Company Name         Les Sources de Caudalie & Les Sources de Cheverny

Company Website      https://www.sources-hotels.com/

About Infinite Luxury:

LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com

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Charm Deer, founded in Shanghai in 2012, provides exclusive customized travel services to Chinese high-net-worth private clients who travel in China and overseas. In 2018 Charm Deer launched its Charm Deer travel APP where Chinese clients can book luxury hotels around the world and in 2020 Charm Deer created APP Hotelux to service the Asian travellers.  

Fast forward to 2023, Charm Deer has nearly 1,000,000 clients and members and its APP became China's leading high-end travel booking platform. Besides having the choice of over 5,000 luxury hotels and 300 luxury bed and breakfast properties across 66 countries, travellers can also include luxury limousine transfers and gourmet restaurants into their itinerary.  

Kevin Wu, the Founder of Charm Deer ,  became a member of the "Advisory Board" of Hilton Hotel Group in 2020, was awarded Tourism Personality Award issued by the China National Tourism Network and has been nominated for the Global Luxury Travel Industry Contribution, Economy and Legend Award by Virtuoso in 2021.

About this episode:

Company Name         Charm Deer

Company Website      https://www.charmdeer.com/

About Infinite Luxury:

LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com

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In this episode of Luxury Voices, we are honored to welcome Catherine Oden, a dedicated ambassador for France's tourism industry for nearly four decades. Catherine's illustrious career at Atout France has been a remarkable journey marked by passion, innovation, and unwavering commitment. Throughout her tenure, she has ventured across the globe, serving in various pivotal roles, from the United States to Japan, Singapore to India, and now Mainland China, Hong Kong, and Taiwan. Her extensive 30-year experience in Asia has endowed her with a profound understanding of diverse markets, an open-minded approach, and a versatile marketing strategy. Currently stationed in Beijing as the Director of ATOUT FRANCE for Mainland China, Hong Kong, and Taiwan, Catherine is poised to further strengthen the bonds between France and China's tourism sectors. Her career has been defined by groundbreaking initiatives, including the establishment of the prestigious "Comite du Voyage en France," featuring renowned personalities from the world of entertainment, music, literature, and more. Recognized for her outstanding contributions to France, she has received prestigious accolades such as the Officier dans l'Ordre National du Mérite and Chevalier dans l'ordre de la Légion d'Honneur. Join us as we delve into Catherine's extraordinary journey, her innovative marketing endeavors, and her unwavering commitment to positioning France as a premier global tourism destination.

About this episode:

Company Name         Atout France

Company Website      https://www.atout-france.fr/

About Infinite Luxury:

LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com

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Our Luxury Voice today is André Cheminade, General Manager of Hôtel des Horlogers in Brassus, located in the Valley de Joux in Switzerland’s renowned region of luxury watchmaking. André is Franco-Argentinian, a real polyglot who has held positions in far flung places like Argentinian Patagonia, multiple locations in Spain, Russia and he has now settled in Switzerland a few years. Now at the helm of the newly opened Hôtel des Horlogers, a project by Luxury watchmaker Audemars Piguet. Hôtel des Horlogers was designed by BIG – Bjarke Ingels Group who also signed the Musée Atelier Audemars Piguet situated a few steps away from the hotel. The building’s avant-garde architecture follows the Vallée de Joux’s topography thanks to its futuristic zigzagging façade.  The hotel has been built with the utmost respect to nature, incorporating the highest standards of sustainability without compromising any of the comfort or guest experiences expected at that level of luxury.

Episode Notes

Company Name         Hôtel des Horlogers

Company Website      https://www.hoteldeshorlogers.com/en

About Infinite Luxury:

LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com

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Our LUXURY VOICE today is María Llinares, Tourism Councilor for Tourspain. Maria developed almost her entire professional career in the public and institutional communication sector. After working in the organization of the international news coverage of the President of the Spanish Government in the Secretary of State for Communication, she worked for five years in China and five in Russia, as head of communication for the Embassy of Spain. In September 2020 Maria returned to Beijing as Tourism Councilor, joining the Turespaña team. In this episode, Joanne and María discuss the current tourism situation in Spain, how to capture arrival growth from China post pandemic, what defines Spain as a luxury destination and how to increase the mix of luxury travelers from Spain.

About this episode:

Company Name         Tourspain

Company Website      www.visitspain.com.cn

www.spain.info

About Infinite Luxury:

LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com

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In this episode, we welcome two LUXURY VOICES, Patrick Ohtani and Acme Wu, respectively Board Director and Marketing Director of Niseko Tourism. Formed in 2007 The Niseko Promotion Board is responsible for promoting the destination as an international, four-season destination with the goal of increasing overnight visitation. In our winter destinations series and following the recent Beijing Winter Olympics, we discuss with key skiing destinations in the four corners of the globe to understand their current situation and the future potential of Asian winter tourists for them. Joanne, Patrick and Acme will speak about Niseko, one of Japan, and the world, most renowned ski destinations. They will debate on the impact of the Winter Olympics in Beijing in the regional feeder market for Niseko, Niseko’s unique features as a skiing and year round destination, and how to attract a growing community of Chinese ski fans.

About this episode:

Company Name         Niseko Tourism 

Company Website      https://www.nisekotourism.com/

About Infinite Luxury:

LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com

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Our LUXURY VOICE today is Francesco Corte Colò. Francesco is a Representative of the Tourism Board of Cortina d’Ampezzo, he is in charge for new markets including Greater China. The tourism promotion office defines Cortina’s tourism strategy and enhances its visibility to specific target audiences by cooperating with both media and trade partner. It’s an exciting time for Cortina D’Ampezzo as they will be hosting the next Winter Olympics in 2026. Francesco was raised in Cortina and learned to love all that Cortina’s picturesque mountain town has to offer. Joanne and Francesco will discuss Cortina’s great assets, why it is still fairly undiscovered outside of Italy, the benefits of hosting next Winter Olympics straight after Beijing and strategies for new markets with a focus on China. 

About this episode:

Company Name         Tourism Board Cortina d’Ampezzo

Company Website      https://www.cortinamarketing.it/en/

About Infinite Luxury:

LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com

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As Regional Chief Executive, Asia Pacific of Richemont, Alain is responsible for overseeing and cultivating the presence and development of some of the world's most coveted luxury brands. Alain has a wealth of experience in business development and international finance, gained through a series of top positions at various multinational corporations across Europe, Africa and the Far East. More significantly, his specialty throughout his career has been in distributing lifestyle products to mature as well as emerging markets. Alain’s experience with the Asia Pacific region only made him a stronger match for the highly specialised requirements of the European luxury brands purveyor. The affiliation with Richemont was therefore a natural progression, and Alain has been at the helm of the region since his appointment in 2006. We will discuss the evolutions in the Asian luxury market happening right now, encouraging women to dream big and Richemont’s training academy. Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in jewellery, watches and writing instruments. Its Maisons encompass several of the most prestigious names in the luxury industry including Cartier, Van Cleef & Arpels, IWC Schaffhausen, Jage-LeCoultre, Panerai and Piaget. Richemont also owns leading online distributors YOOX NET-A-PORTER GROUP and Watchfinder & Co. 

About this episode:
Company Name          Richemont Asia Pacific Ltd
Company Website    www.richemont.com

About Infinite Luxury:
LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia.   www.infiniteluxurygroup.com

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Our LUXURY VOICE today is Arvind Bundhun. Director of the Mauritius Tourism Promotion Authority (MTPA) since June 2018, Arvind Bundhun has been actively engaged in promoting Mauritius as a tourist destination in all key markets worldwide. An active believer in partnership working, his focus is to improve the visibility of the destination’s brand through extensive marketing and promotional campaigns. Holder of a Masters’ Degree in Hotel Management and having an international exposure, Arvind Bundhun has held various management positions in the industry. Arvind believes that Mauritius is a melting cauldron of cultures, traditions, gastronomy, and this rich heritage helps to demarcate the island country from other competitors. In this episode Joanne and Arvind are discussing the reopening of the island to international tourists, the current situation on the island nation and marketing the destination to the Asian markets.

About this episode:

Company Name         Mauritius Tourism Promotion

Company Website      https://www.mymauritius.travel/

About Infinite Luxury:

LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com

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Our LUXURY VOICE today is Minister Najib Balala, EGH. Minister Balala was re-appointed as Cabinet Secretary for Tourism & Wildlife by the President of the Republic of Kenya in 2017, having served as a Cabinet Secretary for various Ministries. Minister Balala is also the Chairman of the United Nations World Tourism Organization (UNWTO) Commission for Africa, a position he served earlier in 2011. He was also voted Best Tourism Minister in Africa in 2009 by Africa Investor (AI). Minister Balala is credited with steering Kenya’s tourism sector to recover various crises and he played a significant role in boosting tourism growth and stability in Kenyan and Africa regional tourism sector. He works closely with private and institutional investors, conservation, and regional development agencies to ensure that the economic potential of Tourism and Wildlife sectors are both prudently and sustainably managed. In this episode Joanne and Minister Balala discuss the current pandemic situation in Kenya, developing Kenya’s tourism infrastructure, combining, tourism and wildlife conservation sustainably and the importance of the Asian markets for the future. 

Episode Notes:

About this episode:

Company Name         Government of Kenya 

About Infinite Luxury:

LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com

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Today’s Luxury Voice is Siripakorn Cheawsamoot, Deputy Governor for Marketing Communications, Tourism Authority of Thailand (TAT). TAT promotes its country’s tourism with a clear vision for world-class excellence in the promotion of modern tourism marketing. Siripakorn has been with TAT for over 30 years and has been based at TAT offices in Thailand, Hong Kong and London.

As Thailand borders reopen to international travel after over 18 months of the COVID-19 pandemic, TAT is committed to bringing travellers back to Thailand’s top tourist destination and transform the industry that is so important to the country’s economy. In this episode, Joanne and Siripakorn discuss Thailand’s tourism future, how to transform the industry, move upmarket to attract HNWI and how cryptocurrencies can play a role in the tourism economy. 

About this episode:

Company Name         Tourism Authority of Thailand

Company Website      www.tourismthailand.org

About Infinite Luxury:

LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com

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Today’s LUXURY VOICE is Raffaele Solferino. General Manager, Grand Park Kodhipparu, Maldives. 

Raffaele is an accomplished and highly effective hotel General Manager with a wealth of experience in luxury hotels and resorts around the world. Raffaele is from Italy and his passion to explore has led him to work in multiples countries spanning Europe, the Middle East and Asia. He now calls the Maldives home.

Grand Park Kodhipparu, Maldives is a luxurious one-island-one-resort destination featuring a collection of 120 idyllic beach-front pool villas, breathtaking overwater villas and spacious two-bedroom villas. Grand Park is located on the island of Kodhipparu in North Male Atoll famous for its dive sites and marine life. The 360° barefoot island adventure belongs to Park Hotel Group with nearly 30 hotels and resorts located across 11 key destinations within the Asia Pacific. In today’s episode Joanne and Raffaele are discussing the challenges that the pandemic brought to a remote location like the Maldives and what good you can do during such time. They will also speak about the road to recovery and the importance of the Asian markets in the future.

About this episode:

Company Name         Grand Park Kodhipparu, Maldives

Company Website      https://www.parkhotelgroup.com/en/maldives

About Infinite Luxury:

LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com

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Our LUXURY VOICE today is Susanne Andersson, the CEO of Visit Sweden. She has worked all her life in the hospitality business and is a much-appreciated entrepreneur. For several years she has also been involved in various national businesses in hospitality and employer organisations in Sweden. Visit Sweden is Sweden’s National Tourism Organisation governmentally owned and official marketing company of the tourist destination Sweden.  Susanne has been stirring the organisation through the challenges of the pandemic and operated a shift with her team to support all the regions of Sweden to attract domestic market at first and then regional countries where travel was still possible. Joanne and Susanne will dig into the subject of domestic market promotion, they will also speak about the creative ideas generated in their last campaigns, talk about Sweden's sustainability initiatives and how important it is for overseas markets such as the Asian and Chinese markets.

About this episode:

Company Name         Visit Sweden

Company Website      https://visitsweden.com/

About Infinite Luxury:

LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com

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Our LUXURY VOICE today is Gary Rosen, Chief Executive Officer, Accor Greater China. He has been responsible for Greater China for more than fifteen years and is known for his expertise in strategy formulation and creative revenue generation, combined with a passion for innovation and transformation. Prior to joining Accor as Chairman and Chief Operating Officer for Accor Greater China in September 2018, Gary was Chief Operating Officer of The Bicestor Village Shopping Collection, a chain of the world’s most unique and preferred luxury retail shopping destinations in China and Europe. Accor is a world leading hospitality group consisting of more than 5,200 properties and 10,000 food and beverage venues throughout 110 countries. In this episode Joanne and Gary talk about Accor’s strong development in China during the pandemic, sustainability, lifestyle hospitality leadership and more. An exciting episode full of positivity, confidence in the future of China tourism industry and exclusive announcements on LUXURY VOICES!

About this episode:

Company Name         Accor 

Company Website      https://group.accor.com/en

About Infinite Luxury:

LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com

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As the Managing Director of the nation’s global tourism marketing agency since 2019, and the first female leader of the organization, Phillipa Harrison is responsible for driving Tourism Australia’s strategies to create a sustainable demand for Australia’s tourism experiences internationally; and working with the tourism industry to achieve its tourism strategy goals. At her start with Tourism Australia, Phillipa has overseen Tourism Australia’s network of international offices spanning 12 countries as well as managing airline relationships and distribution channels, that are vital for attracting international visitors to Australia.  

When Australian borders came to a strict lockdown, Phillipa and her team shifted their resources and strategies to their domestic market, inspiring locals to take longer holidays at home and explore the country deeper, while keeping Tourism Australia global offices active. In this episode, Phillipa and Joanne go over the critical shifts required in such challenging time for the industry, the initiatives implemented to keep the international markets engaged and ready, Asia markets importance for Australia and female leadership. This episode is very timely as Australian borders have started to re-open on the first of November.

About this episode:

Company Name         Tourism Australia

Company Website      https://www.tourism.australia.com/en

About Infinite Luxury:

LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com

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Our Luxury Voice today is Travis Qian. Travis is based in Shanghai today, he started his career with VisitBritain in 2003 becoming its Country Manager of China in 2008. Now, as Head of China and Northeast Asia, he leads a regional team across a wide range of B2B and B2C activities designed to promote Britain as the No.1 destination in Europe. In 2019, China became the 2nd most valuable inbound market for the UK. Travis and I discuss his almost two decades in China, how important it is to not stay still during this low travelling time to promote the future. We go over the different initiatives implemented in China vs Japan and South Korea, how important the Chinese traveller has become and how it will evolve. 

About this episode:

Company Name         VisitBritain

Company Website      https://www.visitbritain.org/

About Infinite Luxury:

LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com

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Our Luxury Voice in this episode is Cristiano Varotti, Chief Representative of ENIT – Italian National Tourist Board in China. He heads ENIT’s newly established Shanghai Office. Cristiano has been living in China for almost a decade, in Changsha first and now Shanghai. He was previously the Representative of Italy's Marche Regional Government, a consultant for both Italian and Chinese enterprises and correspondent for Hunan Province for the General Consulate of Italy in Guangzhou and the Representative for International Exchanges by the Foreign and Overseas Affairs Office of Hunan Province. In this episode Cristiano and I discuss setting up his new office in Shanghai during the pandemic, promoting one of the most visited country in the world, Winter Olympics, mountain tourism and Chinese Social Media. We also touch on Cristiano passion, writing. 

About this episode:

Company Name         ENIT - Italian National Tourism Board

Company Website      https://www.enit.it

About Infinite Luxury:

LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com

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Our Luxury Voice in this episode is Brent Hill, Chief Executive Officer of Tourism Fiji. Brent was most recently the Executive Director of Marketing for the South Australian Tourism Commission. He brings over 16 years of experience in tourism and digital marketing, advertising, branding, communications, campaign, and executive strategy to Fiji’s National Tourism Office. Tourism Fiji is the destination marketing organizational arm of the Fijian Government agency responsible for marketing Fiji as the ideal destination for leisure travel globally. Tourism Fiji has established a presence in nine key markets around the globe, and its activities include advertising, public relations, media initiatives, trade shows, and programs for the tourism industry and consumer promotions to better showcase Fiji. Brent and I discuss his transition from Australia to Fiji, the upcoming re-opening of the country tourism to inbound travellers, the development of new markets in Asia in this pandemic time, digital initiatives, and the long-term outlook of tourism for Fiji.

About this episode:
Company Name Tourism Fiji
Company Website https://www.tourismfiji.com/

About Infinite Luxury:
LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com

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Podcast available on iTunes, Spotify, online or wherever you listen to your episodes