Navigating the Noise

What’s happening in mobility? Hear a client perspective on how relocation companies are adapting to a COVID world and how corporate housing companies can help them address these new challenges.

This podcast features:

• Futurist Brian David Johnson outlining the importance of future-proofing
• Peggy Smith, Chief Strategy Officer at CapRelo, discussing how clients are adapting to new challenges in mobility
• Three things to do to help your company navigate today's reality

Learn more at chpaonline.org/future

If 2020 has taught us anything, it's that the future is full of surprises. But in the midst of uncertaintly, it's critical to implement scenario planning for your corporate housing company. This special 2-part episode features futurist Brian David Johnson, foresight expert Robin Champ, and CWS Corporate Housing President Tracy Hayes, CCHP, GMS, taking a pragmatic look at what corporate housing companies need to do now to actively shape their futures.

Watch the full episode, including additional resources, at www.chpaonline.org/episode18.

If 2020 has taught us anything, it's that the future is full of surprises. But in the midst of uncertaintly, it's critical to implement scenario planning for your corporate housing company. This special 2-part episode features futurist Brian David Johnson, foresight expert Robin Champ, and CWS Corporate Housing President Tracy Hayes, CCHP, GMS, taking a pragmatic look at what corporate housing companies need to do now to actively shape their futures.

Watch the full episode, including additional resources, at www.chpaonline.org/episode17.

Mobility is very important in the corporate housing industry. But as we move to a post-COVID world, what does mobility look like? And will it ever be the same as it was before?

In this half hour podcast, you'll hear:

Futurist Brian David Johnson discuss what mobility looks like in a post-COVID world
Futurist Greg Lindsay reveal his research on how workers, employers and cities are redefining mobility
Maura Carey from Dwellworks outline how corporate housing companies can adapt to this new reality
Three things you can do now to prepare for the new world of mobility-- plus two lightning rounds of additional takeaways!

http://www.chpaonline.org/future

In times of fear, the natural response is fight, flight, or freeze. But it’s critical that business leaders resist the urge to freeze and instead focus on innovations that will spark demand and carry their organizations out of the economic recession.

In this 30 minute podcast, you'll hear:

• Futurist Brian David Johnson discuss the pitfalls of fear-based decision making
• Futurist Steve Brown discuss the pandemic as "The Great Accelerator" as technology is now being developed and implemented out of neccessity
• Lukas Krause from National Corporate Housing outline his company's strategy for innovating during this downturn

In response to COVID-19, corporate housing companies are adopting new cleaning and disinfecting procedures to ensure guest safety. This commitment to duty of care is a key differentiator in our industry, and it's never been more critical.

In this 40-minute podcast, you will hear:

• Futurist Brian David Johnson discuss the COVID-19 pandemic
• CHPA CEO Mary Ann Passi provide stats from the latest CHPA survey on what
  companies are doing to keep guests safe
• Dan DeClerico of HomeAdvisor discuss how service providers must adapt to new expectations when servicing residential spaces
• Robyn Joliat, CCHP of RESIDE Worldwide detail the new cleaning procedures put into place by her company, as well as how these changes are communicated to guests, clients and supply chain partners
• Mark Strumwasser, CCHP, of Sunshine Rentals outline steps to ensure cleaning products are being used appropriately and effectively
• Four things you can do to now to adopt new cleaning procedures and demonstrate your duty of care

Video and resources available at: www.chpaonline.org/future

The COVID-19 pandemic quickly destabilized all the processes and procedures we know and rely on. Where do we go from here? What will this mean for business travel?

In this 20 minute podcast, you will hear:

Futurist Brian David Johnson discuss the COVID-19 pandemic
Clive Wratten, CEO of the Business Travel Association, discuss how this has impacted the travel industry, and how the industry's adjusting to the new normal
Three things you can do to now to equip your company to be more resilient in the face of this crisis

The corporate housing/serviced apartment sector is highly impacted by changes in markets, regulation and business. How will these market shifts and regulations change your business?

This episode examines the buildings of the future and how we live, work and play in them. The built environment is incredibly important for the corporate housing/ serviced accommodations industry. From smart buildings to purpose-built developments-- how will the built environment influence our industry?

In this podcast, you will hear:

• Futurist Brian David Johnson and Mary Ann Passi, CEO of CHPA, discuss changes the built environment and what it means for corporate housing/serviced apartment providers
• Lauren Della Bella, President of SHP, outlines changes in building materials, construction technology and resource availability-- and what that means for the buildings of tomorrow
• George Westwell of Cheval Residences shares how his company uses the built environment to help guests foster community
• Sean Miller, president of PointCentral, discusses ways to retrofit older buildings with fresh technology
• Mindy Teo, vice president of brand, marketing and digital innovation for The Ascot Limited, shares how her company researched and launched a brand geared toward millennials
• Three things to do now to ensure your buildings are ready for the guests of tomorrow

On this episode of Navigating the Noise, we look at digital security and its impact on the corporate housing/ serviced apartment sector. Securing your company's data is an important element of duty of care, and we break down what you need to do to ensure your company and clients are protected.

Who are the corporate housing customers of tomorrow? Tomorrow's customers will have different desires and different decision-making processes, driven by technology and convenience. Learn what corporate housing and serviced apartment providers must do to meet the needs of tomorrow's customer.

What's in store for season 2 of Navigating the Noise? We take a look at the trends impacting corporate housing and the exciting changes you'll see in season 2, brought to you by the Corporate Housing Providers Association and ASAP, the Association of Serviced Apartment Providers. Learn more at www.chpaonline.org/future.

The rise of the millennial generation over the next 10 years will change how corporate housing providers do business and who we do business with. This podcast examines the future of the workforce and what it means for corporate housing providers. More info: www.chpaonline.org

Corporate housing has historically been a people business with little automation. But technology is changing how the industry is connecting and interacting with customers. The expectation is for instant connectivity and choice. These changes outside the industry in places like retail and travel will change expectations. This episode outlines how screens, speakers and AI impact corporate housing providers.

What is the Future of Work? What does it mean to be a human working in the future, and how does this impact corporate housing?

This podcast addresses three areas with a lot of noise: artificial intelligence, predictive analytics and data science. What will their effects be on the future of corporate housing and longer-term rentals? What’s the reality and what’s the hype and what do you really need to get prepared for?

As we do in all our episodes we’ll examine our subject from multiple angles and getting different perspectives and ideas about the subject in general and how it might apply specifically to the future of corporate housing and longer-term rentals .

For more about our Navigating the Noise podcasts, visit us at chpaonline.org/future .

What's the future of corporate housing? To answer this, we must first examine the trends impacting our client corporations. Where are corporations heading, and what strategies are necessary to prepare for these changes?

In our first Navigating the Noise podcast, CHPA's futurist Brian David Johnson breaks down two underlying trends affecting corporations: falling transaction costs, and the digital nature of 21st century corporations:

In our first segment, "The Road Ahead," Brian David and fellow futurist Greg Lindsay examine how corporations and their employees do business today- and what changes we'll see in the future.

In the podcast's second segment, "What Matters," corporate housing providers Jeff Brookhouser, CCHP, of Premiere Suites and Dave Caple, CCHP, of ABODA by RESIDE, discuss the strategies their companies are implementing to address these changes.

In the final segment, "3 Things To Do," Brian David and CHPA CEO Mary Ann Passi, CAE, provide three strategies you can implement today to prepare your companies for the future.

Music by [Jahzzar][1]

The corporate housing industry is evolving. The rise of the sharing economy has impacted all of our businesses, with no signs of slowing down. With this rapid pace of change, how can you keep up? And how can you ensure your company is prepared for what happens today, tomorrow, and ten years from now?

These are the questions that keep corporate housing providers up at night. At CHPA, our mission is to help you succeed. And we know that perhaps there is no greater way to do that than to help you answer these questions. Join Navigating the Noise for a monthly outlook on the future from our Futurist Brian David Johnson. We'll explore topics like the future of corporations, work, technological advances, and generational changes.

Music by Jahzzar