Quest's Exploration

Join us as our special guest, Jordan Temple, joins us to talk about ways your money can make money using the various interest earning share accounts. Money market accounts, certificates of deposit, interest bearing checking accounts, and more can help our member/owners earn more using their deposits at the credit. Jordan helps educate us on interest options, reduced penalties, benficiaries, and more.

Listen in as Jordan Temple joins us again for a discussion about our ATM network offerings as well as a few electronic services available to member/owners. We touch on branch and offsite ATMs, shared branching ATM options, fee-free ATMs, MobiMoney, and more!

In this episode of Quest Exploration, co-hosts Matt Jennings and Brian Sprang talk with Krane Stahler, VP of Consumer Lending, and Jessica Shepherd, VP of Real Estate Lending, as they discuss how to establish and build a great credit score. Listen to the tips and tricks provided that will help you flex your credit muscle.

Listen to Exploration as co-hosts Matt Jennings and Brian Sprang discuss the Board of Directors with Sarah Wirbel, Board President. Sarah Wirbel was recently appointed as Board President and has served on the Board of Directors for many years. Listen as Sarah discusses the way in which the board serves the member/owners of the credit union in a leadership capacity.

Shannon Allmon, VP of AG Quest, joins Matt & Brian to discuss and introduce the Quest Federal Credit Union member business lending process. AG Quest helps member business' with lending tools for equipment, operating costs, SBA, and more! Listen in as Shannon helps to introduce the AG Quest member business lending program from Quest FCU. Lots of great information inside for our local small businesses and family farmers.

In this episode of Exploration, Matt & Brian discuss the student lending program offered by Quest Federal Credit Union. This episode is especially helpful for prospective college students and their parents/guardians. Krane Stahler, VP of Consumer Lending, joins Matt & Brian to discuss the program and what is required, as well as, what should be considered when looking for additional monies to be used for higher education.

In this episode of Exploration, VP of Real Estate Lending, Jessica Shepherd joins Matt & Brian to discuss home loans, equity lines, and more! Jessica walks us through the many details surrounding applying for and working with Quest Federal Credit Union in order to secure financing to purchase a home! This is a great episode for anyone looking to begin the home ownership process.

In this episode of Exploration, Matt & Brian discuss the NCUA Share Insurance that guarantees each member with safe funds, up to $250,000 in coverage per account.

On this episode of Exploration from Quest Federal Credit Union, Krane Stahler (VP of Consumer Lending), joins Matt and Brian to discuss consumer loans - autos, boats, RVs, motorcycles, credit cards, as well as signature loans for unexpected needs or consolidation. In addition, we discuss establishing a credit score, credit score restoration, and more. Krane goes into detail about the approval process, pre-approvals, electronic signatures, debt protection, and ID Protect services as well.

In this episode of Exploration, Matt & Brian are joined by Maryah Simon and Paige Wallace to discuss Quest FCU's card services department - this includes discussions on debit and credit cards, additional card services, fraud alerts, travel alerts, and other helpful tips about how to take advantage of electronics payment services with Quest Federal Credit Union. Quest Federal Credit Union offers member-owners the opportunity to obtain MasterCard backed debit and credit cards, as well as Health Savings Account (HSA) cards, prepaid cards, and other forms of electronic payment methods. In addition, Quest Federal Credit Union's card services department, headed up by Maryah Simon, Card Services Coordinator, talks about fraud protection methods, travel alert notices that aid in avoiding temporary card blocks due to unexpected use outside your homebase, MobiMoney card services tool, and digital wallet services, like Apple Pay, Android Pay, Samsung & Google Pay. For card services and to report card issues, during business hours, please contact: Quest Card Services: 1-833-307-4199 For card services after hours, please contact: Lost/Stolen Cards: 1-800-528-2273 Report Fraud: 1-800-808-6402 Card Activation: 1-866-619-0245 Card Services: 1-866-664-9364 PIN Changes: 1-877-267-6914 - (must have current PIN)

In Mobile Banking with Quest, part 2 - Matt & Brian discuss additional services and functionality of the Quest FCU Mobile App. Once you're logged in, take advantage of many more services, like Bill Pay to make payments on your accounts with utilities, service providers, credit card companies, and much more. Bill Pay allows members to make monthly payments and keep your other accounts up-to-date. Electronic and check-based payments can be scheduled and paid directly through online banking in the Mobile App or through web-based online banking. Quest FCU also provides members with the ability to make payments and move your money around as you need it. Pay Anyone - this feature allows members to send money directly to family and friends Pay Yourself - this feature allows members to move money directly between accounts at other financial institutions in your name Pay Quest - this feature allows memebrs to make payments on Quest FCU loans using an outside financial institutions as a payment source See the links below for more information!

In this episode of Exploration, Matt & Brian discuss how to download and get started with the Quest FCU Mobile App for online banking! The Quest FCU Mobile App is available for Android and Apple device users and provides members with a "branch in the palm of your hand" - wherever you might find yourself, if you need to access your Quest Federal Credit Union account, this is the tool for you! For Quest FCU members who are not that familiar with the Quest FCU Mobile app, or those who are new to online banking, this episode walks users through the login process, as well as talks about the features and functions of the app. The app can be downloaded from the Apple App Store and the Google Play Store for free. Contact Quest FCU for online banking access today!

Matt Jennings and Brian Sprang welcome guests - Tammy Sherman, COO, Paige Wallace, CFO, and Andrea Good, CCO for a roundtable discussion about new memberships and other new member features. With a combined 65 years of credit union experience, our guests are the perfect people to discuss the process of opening a new membership with Quest Federal Credit Union. Listen for details on how to become a member, how to get your debit card and checking account, and how to sign up for online banking... and more!

In part two, Matt Jennings and Brian Sprang continue to discuss good personal information security. Topics include: - Social Engineering/Phishing - Updates - Backups and Recovery

In this episode of Exploration, Matt Jennings, CEO discusses good personal Information Security with co-host Brian Sprang. This episode is part one of a two-part series on the topic. Discussion topics include: - fraudulent phone calls and how to identify - phishing - password management - updates

Today's episode discusses "The Quest Way", a deeper dive into all things Quest Federal Credit Union. How the brand and origin of the Quest name came to be. Hosts Brian & Matt discuss more of what it means to be a member-owned financial institution.

In this episode, co-hosts Brian Sprang and Matt Jennings discuss the origins of Quest Federal Credit Union, the cooperative principles that guide Quest FCU, and other informative topics related to the ways in which Quest serves its member/owners.