Questions With Crocker

Welcome to another episode of Questions With Crocker! This episode Dr. Crocker and Shane discuss clinic renovations, a few different cases, pay transparency, and more.

Episodes release weekly on Thursdays at 9am EST and are available on all podcast platforms including a video version on YouTube!

Have a question for the podcast? Email questionswithcrocker@gmail.com for your question to be featured on an upcoming episode!

TikTok: https://www.tiktok.com/@questionswithcrocker

Instagram: https://www.instagram.com/questionswithcrocker/

YouTube: https://www.youtube.com/channel/UClk4BQm7SRDXJpdzraAkKRw

TIMESTAMPS
Intro 00:00
Renovation Update 02:14
Dog Bite Case 04:29
Paying Your Technicians Fairly Through Tiers 07:28
Explaining The Different Tiers 09:04
Removing Yourself From The Hiring Process 10:56
Pay Transparency 13:32
What If An Employee Doesn't Meet Certain Expectations? 16:34
How Do You Quantify Personality? 19:24
Shane's Goals For The Practice In 2024 21:20
Outro 25:50

Welcome to another episode of Questions With Crocker! This episode Dr. Crocker and Shane discuss their WVC 2024 experience, their newest implementation at their veterinary clinic, different ways to overcome perfectionism, and more.

Episodes release weekly on Thursdays at 9am EST and are available on all podcast platforms including a video version on YouTube!

Have a question for the podcast? Email questionswithcrocker@gmail.com for your question to be featured on an upcoming episode!

TikTok: https://www.tiktok.com/@questionswithcrocker

Instagram: https://www.instagram.com/questionswithcrocker/

YouTube: https://www.youtube.com/channel/UClk4BQm7SRDXJpdzraAkKRw

TIMESTAMPS
Intro 00:00
WVC 2024 Recap 00:44
Shane's Removing The Waiting Room In The Clinic 10:33
What Advice Can You Give To New Vets Struggling With Perfectionism? (@adrianna) 15:00
The Problem With Perfectionists Not Changing Anything 17:00
Pet Owners Judge Veterinarians For Their Surgeries 17:48
Start To Do Work In Gratitude 20:50
Dr. Crocker Requested Not To Receive Feedback Constantly 24:30
Sometimes It's Better To Get More Things Done Over Being Perfect 25:25
Talk To People 27:58
Outro 28:36

Welcome to another episode of Questions With Crocker! This episode is a special one... while attending the Western Veterinary Conference this year Shane and I interviewed multiple veterinarians for future podcast episodes. The first episode in this series is with the one and only Dr. Emily King from All-Star Veterinary Clinic. The three of us discuss if Shane could beat Dr. King at golf, Dr. King's hiring process, why Dr. King sold All-Star, and more.

Episodes release weekly on Thursdays at 9am EST and are available on all podcast platforms including a video version on YouTube!

Have a question for the podcast? Email questionswithcrocker@gmail.com for your question to be featured on an upcoming episode!

TikTok: https://www.tiktok.com/@questionswithcrocker

Instagram: https://www.instagram.com/questionswithcrocker/

YouTube: https://www.youtube.com/channel/UClk4BQm7SRDXJpdzraAkKRw

TIMESTAMPS
Intro 00:00
Would Dr. King Or Shane Win At Golf? 02:39 
Dr. King's Surgery Suite Music 04:53
How Did Dr. King Work With Her Husband For So Long? 07:25
An Employee's Impact On All-Star's Success 10:00
Dr. King's Bad Ideas 11:58
Shane Doesn't Want Dr. Crocker Being A Bottleneck 13:22
How Dr. King Handles Situations She Would've Done Differently 14:12
All-Star's Core Values 15:16
Why All-Star Started Using Social Media 15:58
Using Social Media Has Improved Employee Retention 17:48
Veterinarians Have A Hard Time Using Social Media As A Marketing Tool 19:08
Dr. King's Hiring Process 21:44
Dr. King Sold All-Star Veterinary Clinic 25:48
All-Star Can Function Without Dr. King 32:00
Did Dr. King Ever Consider Other All-Star Locations? 32:46
Outro 34:50

Welcome to another episode of Questions With Crocker! This week Dr. Crocker and Shane recap their one hour long appointment discussion from last week, analyze why veterinarians on social media need to have a thick skin, discuss multiple tips for pre-vet students going into vet school, and more.

Episodes release weekly on Thursdays at 9am EST and are available on all podcast platforms including a video version on YouTube!

Have a question for the podcast? Email questionswithcrocker@gmail.com for your question to be featured on an upcoming episode!

TikTok: https://www.tiktok.com/@questionswithcrocker

Instagram: https://www.instagram.com/questionswithcrocker/

YouTube: https://www.youtube.com/channel/UClk4BQm7SRDXJpdzraAkKRw

TIMESTAMPS
Intro 00:00
Recapping The One Hour Appointments Topic 01:38
Social Media Requires Having Thick Skin 06:13
Listener Question (@ellisonmalakow) 09:11
It's Important To Perform Well In Undergrad 10:06
Ask For Help 12:13
Take Easy Classes At The Beginning 13:18
What Kind Of Learners Are We? 14:11
Hands-On Experience Is Crucial 15:56
Mentally Preparing For Vet School 22:17
Outro 25:18

Welcome to another episode of Questions With Crocker! This week Dr. Crocker and Shane give an update on their practice renovations; the obstacles they've faced, plans for the future, what they would've done differently, and more.

Episodes release weekly on Thursdays at 9am EST and are available on all podcast platforms including a video version on YouTube!

Have a question for the podcast? Email questionswithcrocker@gmail.com for your question to be featured on an upcoming episode!

TikTok: https://www.tiktok.com/@questionswithcrocker

Instagram: https://www.instagram.com/questionswithcrocker/

YouTube: https://www.youtube.com/channel/UClk4BQm7SRDXJpdzraAkKRw

TIMESTAMPS
Intro 00:00
Dr. Crocker's Overnight ER Case 02:24
Dr. Crocker's General Practice Renovations So Far 09:28
The Next Steps For Renovating 20:23
Outro 24:48

Welcome to a surprise episode of Questions With Crocker! This one is special as I sat down with Dr. Cassi Fleming at VMX to ping-pong questions back and forth. We discuss our lives as working moms, the struggles of working in the industry, and more!

Episodes release weekly on Thursdays at 9am EST and are available on all podcast platforms including a video version on YouTube!

Have a question for the podcast? Email questionswithcrocker@gmail.com for your question to be featured on an upcoming episode!

Check out Dr. Cassi Fleming's podcast, Vetfolio Voice, here: https://podcasts.apple.com/us/podcast/vetfolio-voice/id1058677996

TikTok: https://www.tiktok.com/@questionswithcrocker

Instagram: https://www.instagram.com/questionswithcrocker/

YouTube: https://www.youtube.com/channel/UClk4BQm7SRDXJpdzraAkKRw

Welcome to another episode of Questions With Crocker! This week Dr. Crocker and Shane discuss the many efficiencies and inefficiencies in veterinary medicine, how to incorporate different elements of efficiency into your workflow as a veterinarian, and more.

Episodes release weekly on Thursdays at 9am EST and are available on all podcast platforms including a video version on YouTube!

Have a question for the podcast? Email questionswithcrocker@gmail.com for your question to be featured on an upcoming episode!

TikTok: https://www.tiktok.com/@questionswithcrocker

Instagram: https://www.instagram.com/questionswithcrocker/

YouTube: https://www.youtube.com/channel/UClk4BQm7SRDXJpdzraAkKRw

TIMESTAMPS
Intro 00:00
The Importance of Disability Insurance In Vet Med 04:32
How To Become An Efficient Veterinarian 09:12
Why It Matters To Be An Efficient Veterinarian 09:23
The Things That Take Up The Most Time 10:18
How To Measure Efficiency 13:02
How Dr. Crocker Does Appointments 14:13
Technology Is Underutilized 18:47
Billing Efficiency 29:47
Outro 32:27

Welcome to another episode of Questions With Crocker! This week is a special episode as Dr. Crocker visited VMX (Veterinary Meeting & Expo) and interviewed a whopping 23 attendees! From veterinarians, to dermatologists, to technicians, the interviews swing far and wide on the veterinary medicine pendulum.

Episodes release weekly on Thursdays at 9am EST and are available on all podcast platforms including a video version on YouTube!

Have a question for the podcast? Email questionswithcrocker@gmail.com for your question to be featured on an upcoming episode!

TikTok: https://www.tiktok.com/@questionswithcrocker

Instagram: https://www.instagram.com/questionswithcrocker/

YouTube: https://www.youtube.com/channel/UClk4BQm7SRDXJpdzraAkKRw

Welcome to another episode of Questions With Crocker! This week Dr. Crocker and Shane discuss seven things they use to operate their veterinary clinic efficiently with little to no hiccups.

Episodes release weekly on Thursdays at 9am EST and are available on all podcast platforms including a video version on YouTube!

Have a question for the podcast? Email questionswithcrocker@gmail.com for your question to be featured on an upcoming episode!

TikTok: https://www.tiktok.com/@questionswithcrocker

Instagram: https://www.instagram.com/questionswithcrocker/

YouTube: https://www.youtube.com/channel/UClk4BQm7SRDXJpdzraAkKRw

TIMESTAMPS
Intro 00:00
How We Operate Our Vet Clinic (@doggydoctors) 05:59
You Always Need An Organizational Chart 06:41
Letting Go Of Control 12:04
Job Descriptions Are Important 15:37
Hone In On Your Policies & Processes
Understanding The Bigger Picture 20:41
Meetings Are Effective When Done Right 21:01
Create A 5 Year Plan 24:40

Welcome to another episode of Questions With Crocker! This week Dr. Crocker and Shane discuss the financial difference between a single doctor practice vs a multiple doctor practice, the financial sense of shame veterinarians feel, Shane's passion within the veterinary clinic, and more.

Episodes release weekly on Thursdays at 9am EST and are available on all podcast platforms including a video version on YouTube!

Have a question for the podcast? Email questionswithcrocker@gmail.com for your question to be featured on an upcoming episode!

TikTok: https://www.tiktok.com/@questionswithcrocker

Instagram: https://www.instagram.com/questionswithcrocker/

YouTube: https://www.youtube.com/channel/UClk4BQm7SRDXJpdzraAkKRw

TIMESTAMPS
Intro 00:00
Is Practice Ownership Financially Worth It? (@jmswift92) 06:19
Your Personality Dictates A Lot 09:18
Single Doctor Practice vs Multiple Doctor Practice 10:41
Do Personal Finances Play Into It? 13:20
The Financial Sense Of Shame Veterinarians Feel 15:10
The Perception Of Veterinarians Working Hard vs Veterinarians Making Money 17:02
What Is Shane's Passion In Owning The Vet Clinic? 20:58
Outro 22:25

Welcome to another episode of Questions With Crocker! This week Dr. Crocker we get to learn more about Shane with a special Q&A episode; his thoughts on being married to a veterinarian, his business book recommendations, his thoughts on why owning a veterinary clinic is a unique business venture, and more.

Episodes release weekly on Thursdays at 9am EST and are available on all podcast platforms including a video version on YouTube!

Have a question for the podcast? Email questionswithcrocker@gmail.com for your question to be featured on an upcoming episode!

TikTok: https://www.tiktok.com/@questionswithcrocker

Instagram: https://www.instagram.com/questionswithcrocker/

YouTube: https://www.youtube.com/channel/UClk4BQm7SRDXJpdzraAkKRw

TIMESTAMPS
Intro 00:00
The Vet Med Holiday Effect 05:24
Theories On Why This Happens 06:24
What Does Shane Do? 09:03
When Did Shane Realize He Was Going To Be A Podcast Star? 11:42
What's It Like Being Married To A Busy Veterinarian? 12:46
What Is The Best/Worst Part Of Running A Vet Hospital? 14:36
What Is Shane's Favorite Animal? 18:28
What Business Books Would Shane Recommend? 20:35
What Is Passive Income? 22:15
Outro 24:47

Welcome to another episode of Questions With Crocker! This week Dr. Crocker is joined by Dr. Alex Sigmund to discuss anything and everything regarding veterinary ophthalmology!

Episodes release weekly on Thursdays at 9am EST and are available on all podcast platforms including a video version on YouTube!

Have a question for the podcast? Email questionswithcrocker@gmail.com for your question to be featured on an upcoming episode!

Dr. Alex Sigmund: https://www.instagram.com/theveteyeguy/

TikTok: https://www.tiktok.com/@questionswithcrocker

Instagram: https://www.instagram.com/questionswithcrocker/

YouTube: https://www.youtube.com/channel/UClk4BQm7SRDXJpdzraAkKRw

TIMESTAMPS
Intro 00:00
How Dr. Sigmund Became A Veterinary Ophthalmologist 00:49
What Animals Does Dr. Sigmund See? 02:10
Veterinary Ophthalmology Is Competitive 03:46
Can Dogs Get Pink Eye? (@shaypoindexter) 07:00
What Is The Treatment For Chronic Eye Discharge In Senior Pets? (@shelbystevens) 08:16
The Controversy With Lysine 11:12
Are There Any Tricks To Performing A Better Ophthalmic Exam? 13:53
Is There A Cheaper Option To Tono-Pens? 17:13
When Should You Refer To An Ophthalmologist? 20:29
Are NSAIDs A Good Pain Controller? 22:57
Is A Ruptured Eyeball An Emergency? 24:32
Dr. Sigmund's Crazy Cat Eye Case 27:46
When To Perform An Enucleation 29:45
Are There Any Cataracts-Solving Eyedrops? (@archiepalm) 32:11
Why Are Humans And Dogs Prescribed The Same Medications In Ophthalmology (@rebeccajoymusic) 35:42
What Happens When A Dog Damages Their Nictitating Membrane? (@nipmo) 37:19
What Are The Success Rates On Pro-Lapsed Cherry Eyes? 39:50
Dr. Sigmund's Recommended Resources (@disableddvm) 44:32
Outro 48:03

Welcome to another episode of Questions With Crocker! This week Dr. Crocker and Shane discuss why it was so painful and heart wrenching for Dr. Crocker to leave equine medicine.

Episodes release weekly on Thursdays at 9am EST and are available on all podcast platforms including a video version on YouTube!

Have a question for the podcast? Email questionswithcrocker@gmail.com for your question to be featured on an upcoming episode!

TikTok: https://www.tiktok.com/@questionswithcrocker

Instagram: https://www.instagram.com/questionswithcrocker/

YouTube: https://www.youtube.com/channel/UClk4BQm7SRDXJpdzraAkKRw

TIMESTAMPS
Intro 00:00
Why Did Dr. Crocker Transition From Equine To Small Animal Medicine? (@deafdogtor) 04:25
Equine Medicine Is Labor Intensive 06:38
Reason #1 For Leaving Equine Medicine 08:54
Reason #2 For Leaving Equine Medicine 12:06
The Biggest Takeaway 19:31
Finding Another Way Through Networking 21:09
Outro 24:37

Welcome to another episode of Questions With Crocker! This week Dr. Crocker and Shane discuss the XL Bully breed ban in the United Kingdom, the mystery upper respiratory illness, choosing between a corporate practice and private practice, and more.

Episodes release weekly on Thursdays at 9am EST and are available on all podcast platforms including a video version on YouTube!

Have a question for the podcast? Email questionswithcrocker@gmail.com for your question to be featured on an upcoming episode!

TikTok: https://www.tiktok.com/@questionswithcrocker

Instagram: https://www.instagram.com/questionswithcrocker/

YouTube: https://www.youtube.com/channel/UClk4BQm7SRDXJpdzraAkKRw

TIMESTAMPS
Intro 00:00
The UK XL Bully Breed Ban 03:00
The Mystery Upper Respiratory Illness 06:44
The Difference Between Working For A Private Practice vs A Corporation 09:48
Shane's Experience With Private vs Corporate 10:24
There's No Perfect Practice 13:46
The Pros Of Working For A Private Practice 15:52
The Pros Of Working For Corporate 17:16
The Cons Of Both 22:41
Choose What's Best For You 25:54
Outro 28:37

Welcome to another episode of Questions With Crocker! This week Dr. Crocker and Shane discuss a few tips and tricks on how to deal with difficult clients, the difference between difficult clients and abusive clients, and more!

Episodes release weekly on Thursdays at 9am EST and are available on all podcast platforms including a video version on YouTube!

Have a question for the podcast? Email questionswithcrocker@gmail.com for your question to be featured on an upcoming episode!

TikTok: https://www.tiktok.com/@questionswithcrocker

Instagram: https://www.instagram.com/questionswithcrocker/

YouTube: https://www.youtube.com/channel/UClk4BQm7SRDXJpdzraAkKRw

TIMESTAMPS
Intro 00:00
Listener Question (@maddicuocus) 05:41
Shane's Experience With Bad Clients 06:42
Sometimes Clients Have A Reason To Be Frustrated 08:12
Dr. Crocker's Client Example 9:11
Difficult Clients Are Different Than Abusive Clients 11:37
Understanding What To Do With Difficult Clients 13:11
Some Difficult Clients Will Come Back 15:15
Dr. Crocker's One Tip 16:35
Difficult Clients Are Harder In The ER 19:23
Recap 23:44
Outro 25:58

Welcome to another episode of Questions With Crocker! This week Dr. Crocker welcomes her very first guest, Dr. James Cellini, to discuss veterinary neurology; schooling, surgery preferences, medication preferences, animal chiropractors, IVDD, and more!

Episodes release weekly on Thursdays at 9am EST and are available on all podcast platforms including a video version on YouTube!

Have a question for the podcast? Email questionswithcrocker@gmail.com for your question to be featured on an upcoming episode!

TikTok: https://www.tiktok.com/@questionswithcrocker

Instagram: https://www.instagram.com/questionswithcrocker/

YouTube: https://www.youtube.com/channel/UClk4BQm7SRDXJpdzraAkKRw

TIMESTAMPS
Intro 00:00
How Dr. Cellini Became A Board Certified Veterinary Neurologist 03:36
What Do Veterinary Neurologists Do? 05:30
Does Dr. Cellini Prefer Surgery Over Medicine? 06:13
Potassium Bromide Or Phenobarbital? (@drkaren) 10:02
Discussing IVDD (@dontbejellyofdaniely) 14:44
Dr. Cellini's Dwarf Dog Soapbox 23:44
Prednisone vs NSAID For IVDD (@redsave17) 24:49
Why Dr. Cellini Doesn't Recommend Animal Chiropractors (@docshilohdvm) 27:58
The Guinness Book Of World Records Is Looking Into Bobi's Age 35:34
Dr. Cellini's Advice For Aspiring Neurologists (@csh44561) 47:13
Outro 54:37

Welcome to another episode of Questions With Crocker! This week Dr. Crocker and Shane discuss something that they've only just discovered, which is veterinary clinics marketing themselves as "a family" might be a red flag... for most people.

Episodes release weekly on Thursdays at 9am EST and are available on all podcast platforms including a video version on YouTube!

Have a question for the podcast? Email questionswithcrocker@gmail.com for your question to be featured on an upcoming episode!

TikTok: https://www.tiktok.com/@questionswithcrocker

Instagram: https://www.instagram.com/questionswithcrocker/

YouTube: https://www.youtube.com/channel/UClk4BQm7SRDXJpdzraAkKRw

TIMESTAMPS
Intro 00:00
Listener Question 05:20
Is Labeling Your Clinic "Like A Family" A Red Flag? 06:19
People May Be Thinking Too Much Into It 07:37
Seeing Both Sides Of The Argument 08:51
The Practices That Have Too Much Family 11:34
Do Employees Set Their Own Boundaries? 14:13
Would All The Employees Say Your Clinic Is "Like A Family"? 16:01
Being Intentional When Hiring 18:10
Changing Our Marketing Verbiage Going Forward 19:13
Recap 21:05
Outro 22:02

Welcome to another episode of Questions With Crocker! This week Dr. Crocker and Shane discuss a very controversial topic in the veterinary industry... raw diets.

Episodes release weekly on Thursdays at 9am EST and are available on all podcast platforms including a video version on YouTube!

Have a question for the podcast? Email questionswithcrocker@gmail.com for your question to be featured on an upcoming episode!

TikTok: https://www.tiktok.com/@questionswithcrocker

Instagram: https://www.instagram.com/questionswithcrocker/

YouTube: https://www.youtube.com/channel/UClk4BQm7SRDXJpdzraAkKRw

TIMESTAMPS
Intro 00:00
TikTok Tea 05:19
Listener Question (@ashatheiggy) 10:58
What Is A Raw Diet? 11:40
Explaining How Dogs Get Diseases From Raw Diets 13:22
Raw Diets Aren't Well Balanced 14:21
The Issue Of Bone Perforations 16:42
The Argument Against Feeding Kibble 19:19
Do Veterinarians Have Diet Extremes? 22:34
Why It's Important To Talk About This Topic 23:42
Outro 24:52

Welcome to another episode of Questions With Crocker! This week Dr. Crocker and Shane discuss imposter syndrome, why it's so prevalent in veterinary medicine, and tips on improving it.

Episodes release weekly on Thursdays at 9am EST and are available on all podcast platforms including a video version on YouTube!

Have a question for the podcast? Email questionswithcrocker@gmail.com for your question to be featured on an upcoming episode!

TikTok: https://www.tiktok.com/@questionswithcrocker

Instagram: https://www.instagram.com/questionswithcrocker/

YouTube: https://www.youtube.com/channel/UClk4BQm7SRDXJpdzraAkKRw

TIMESTAMPS
Intro - 00:00
Dr. Crocker's Sad ER Case - 02:00
An Update On The Practice - 04:04
Listener Question (@jasmine) - 06:22
Dr. Crocker's Imposter Syndrome Experience - 08:36
It's Okay To Be Honest - 10:16
Is The Next Generation More Scared Of Being Wrong? - 10:59
Getting Stuck In Imposter Syndrome - 14:35
Dr. Crocker's Breathing Techniques - 15:08
Does Imposter Syndrome Ever Go Away? - 15:52
Does Talking To People Help? - 17:23
Using Your Strengths To Your Advantage - 18:40
Outro - 22:35

Welcome to another episode of Questions With Crocker! This week Dr. Crocker and Shane discuss the ten things you should consider when looking for your first job in the veterinary medicine industry.

Episodes release weekly on Thursdays at 9am EST and are available on all podcast platforms including a video version on YouTube!

Have a question for the podcast? Email questionswithcrocker@gmail.com for your question to be featured on an upcoming episode!

TikTok: https://www.tiktok.com/@questionswithcrocker

Instagram: https://www.instagram.com/questionswithcrocker/

YouTube: https://www.youtube.com/channel/UClk4BQm7SRDXJpdzraAkKRw

TIMESTAMPS
Intro - 00:00
Listener Question - 04:18
Shane's First Job - 04:37
Dr. Crocker's First Job - 07:10
First Job Statistics - 08:26
Tips For Your First Vet Med Job - 08:56
Choosing Salaries - 16:06
The Younger Generation Expecting Medical Benefits - 20:00
Vacation Days - 23:22
The Importance of Creative Schedules - 24:27
Considering A Future Family - 25:19
Social Media - 26:48
Getting Referrals - 27:52
Outro - 29:49