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    Reimagining Justice

    Welcome to Reimagining Justice - a global podcast for the change makers in law and the first Australian-based podcast shining a light on issues at the intersection of law, social justice and innovation. Join Andrea Perry-Petersen, an Australian lawyer and social justice advocate, as she interviews guests from around the world who have discovered and implemented innovative ways to update the legal profession while improving people’s experience of the law. Andrea brings a unique perspective on stories which will inspire you to take positive action in the delivery of legal services for the benefit of lawyers, clients and society. The world is changing, and the legal profession must keep up. Legal systems around the world are not meeting people’s legal needs – there is a global access to justice crisis. What are the solutions and where can they be found? Whether you are a legal business owner or legalpreneur wanting to expand your market, run a purpose driven business or improve your service delivery model; a legal professional or law student curious about a career in social justice or legal tech (or both!); interested in systems design or proven ways to make positive social change, or simply looking to be inspired, then this is the podcast for you!
    enAndrea Perry-Petersen92 Episodes

    Episodes (92)

    ‘Law for the Lay, a new game to play’ with Clarissa Campbell

    ‘Law for the Lay, a new game to play’ with Clarissa Campbell
    In episode no. 70 my guest is lawyer, creator and producer of social project ‘Law for the Lay’, Clarissa Campbell. We discuss:
    • The project she began in 2019 to share the law with everyday people;
    • What happened that prompted her to actually start the project; 
    • How her personal and professional background influences her approach;
    • Her unique style using play and humour to share legal information;
    • How she chooses the topics that she covers;
    • Her legal and branding concerns relating to ‘Law for the Lay’;
    • How she selected which social media platform to use, and the challenge of staying up to date with how algorithms work;
    • What a “Lawfluencer” is;
    • Research she’s done for the project which shocked her;
    • Topics that have received unusual responses and how she handles those challenges;
    • The level of technical support she receives and how she manages her time;
    • Things she’s working to improve about her communication;
    • Other ways in which citizens’ legal awareness could be increased;
    • How acting on our own ‘agency’ and unique skills can assist others;
    • Given it is open to interpretation, I had to ask about her choice of name for the project;
    • Covid interruptions and future plans; and
    • Clarissa’s definition of legal innovation.

    Proudly sponsored by Neota Logic 

    Links:

    Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

    Twitter - @ReimaginingJ

    Facebook – Reimagining Justice group

    Reimagining Justice
    enJanuary 24, 2022

    A year in review: 3 things I learned about legal innovation with host, Andrea Perry-Petersen

    A year in review: 3 things I learned about legal innovation with host, Andrea Perry-Petersen

    In episode no. 69, I reflect on the podcast over the past 12 months and since it began. I share:

    • statistics about Reimagining Justice (downloads, topics, guests and listeners);
    • the most downloaded episodes this year and since the podcast began;
    • an excerpt from Episode 66 with founder Courtroom5 Sonja Ebron;
    • characteristics of (award-winning) justice innovators; and
    • 3 things I learned about legal innovation this year.

    Proudly sponsored by Neota Logic.

    Links:

    Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

    Twitter - @ReimaginingJ

    Facebook – Reimagining Justice group

    Reimagining Justice
    enDecember 04, 2021

    Automation to augmentation: from lawyers acting as modems and machines as judges with Pia Andrews

    Automation to augmentation: from lawyers acting as modems and machines as judges with Pia Andrews

    In episode no. 68 my guest is serial public sector transformer, Pia Andrews. We discuss:

    • how her pursuit of “truth” led her to the open-source movement and working in policy development;
    • how technological tools relate to our quality of life;
    • ‘open source’ – its philosophy and implementation and the idea of “clever hacks”;
    • how ‘rules as code’ addresses issues with enforcing regulation;
    • prescriptive and principles-based rules and when each are appropriate;
    • the connection between the cost of implementing regulation and its effectiveness;
    • how an API for prescriptive rules relating to anti-money laundering and counter-terrorism funding could have saved one bank $16M per year!;
    • how ‘rules as code’ make compliance more transparent by allowing for modelling, and how this could increase accountability of the public sector;
    • how current policy creation is insufficient and requires input from community and an example from France which incorporated co-design of policy;
    • Taiwan’s response to the introduction of Uber!
    • the importance of multidisciplinary teams in developing policy and how ‘rules as code’ facilities doing so in real time;
    • how ‘rules as code’ improves trust and compliance with administrative law and shifts the onus to government;
    • different public sector approaches to the “new normal”;
    • how the relationship between the public sector and its government drives outcomes;
    • whether a public sector should serve – the government, parliament or the people?
    • 3 things necessary to create an environment for innovation and solving wicked problems;
    • the connection between capacity and innovation, and Pia’s ideas about how to increase civic participation through a “civic gap year” and “policy difference engine”; and of course
    • Pia’s definition of legal innovation.

    Proudly sponsored by Neota Logic

    Links:

    Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

    Twitter - @ReimaginingJ

    Facebook – Reimagining Justice group

    Reimagining Justice
    enNovember 18, 2021

    Saving lives through the power of an online legal community with Kate Briscoe

    Saving lives through the power of an online legal community with Kate Briscoe

    In episode no. 67 I speak with Kate Briscoe, of LegalBeagles. The discussion covers:

    • how Kate’s inability to get a job played a part in starting LegalBeagles;
    • how LegalBeagles works today;
    • the large numbers of threads and visitors to the site;
    • the emerging areas of law covered by LegalBeagles;
    • who the volunteers are, what training they undertake to assist on the platform and why Kate thinks they contribute;
    • how LegalBeagles is filling a gap and providing assistance that isn’t being provided anywhere else including from the funded Citizens Advice Bureau;
    • LegalBeagles’ governance structure and relationship with professional legal regulation;
    • Kate’s views on how a lot of innovation initiatives put the “cart before the horse”;
    • the many reasons it may not be appropriate to go to a lawyer;
    • how machine learning is drawing on LegalBeagles’ employment law data to provide instant responses;
    • various set-backs LegalBeagles has experienced including loss of a major partner;
    • Kate’s thoughts on the role of the legal profession in addressing the justice crisis;
    • sources of monetisation and sustainability of the platform;
    • where legal consumers actually go for legal help and how they know who to trust;
    • the link between litigation, health and justice;
    • how the model is saving lives; and
    • Kate’s definition of legal innovation.

    Proudly sponsored by Neota Logic

    Links:

    Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

    Twitter - @ReimaginingJ

    Facebook – Reimagining Justice group

    Reimagining Justice
    enNovember 01, 2021

    Self-representation and AI-enabled “trial playbooks” with Sonja Ebron

    Self-representation and AI-enabled “trial playbooks” with Sonja Ebron

    In episode no. 66, I speak with Sonja Ebron, founder of Courtroom5. The discussion covers:

    • Sonja’s personal experience as a litigant and how that relates to her work today;
    • The types of matters Courtroom5 is best (and not!) suited to, who and how it assists;
    • How the patterns in the law support AI, and how that fast-tracks self-represented litigants’ understanding of their matters;
    • The factors for litigants to do best using Courtroom5;
    • The tools Courtroom5 employs to alleviate emotional distress;
    • The importance of support during litigation and how Courtroom5 provides that;
    • What a “trial playbook” is;
    • How Courtroom5 engages with courts and legal assistance organisations;
    • Judges’ bias against self-represented litigants???
    • The structure and composition of Courtroom5’s team;
    • Why Courtroom5 constantly seeks customer feedback;
    • Key factors that drive development of the product;
      The biggest change since Courtroom5 commenced in 2017;
    • Who are the unexpected users of Courtroom5;
    • What has given the company “the biggest boost”;
    • How Courtroom5 address the challenges of keeping information up to date;
    • What keeps the founders working on such an intractable problem; and
    • Sonja’s definition of legal innovation.

    Proudly sponsored by Neota Logic

    Links:

    Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

    Twitter - @ReimaginingJ

    Facebook – Reimagining Justice group

    Reimagining Justice
    enOctober 18, 2021

    Open Law: how technology impacts the rule of law with Michael Green SC

    Open Law: how technology impacts the rule of law with Michael Green SC

    In episode no. 65 I speak with Michael Green SC, Barrister and founder of Barnet.

    The discussion covers:

    • Open Law and how technology can make information more accessible;
    • Who are custodians of legal information and how to best maintain it for future generations;
    • The importance of libraries, their centrality to the law and the function of a library in an online world;
    • The changes to the practise of law over the past few decades due to digitisation;
    • Issues of copyright in digitising Commonwealth Law Reports in the “One to a hundred project”
    • A failed experiment in the law:
    • How BarNet’s purpose and activities have changed since 1997 including splitting the networking and the legal publishing functions;
    • How legal researchers select online research platform;
    • Why JADE considers cases at the “paragraph level” and how it actually works in terms of citations, note-ups and the technology and research that supports it;
    • Current research into the differences in information retention from paper and electronic means;
    • The function” of paper in reflection and contemplation, and limitations of online research;
    • The question of ownership and resourcing of online materials;
    • The role of predictive analytics and imagination in moving our society forward;
    • The difficulty in reconciling different lenses through which we should regulate AI;
    • The need to think carefully about the role of justice, courts and litigants;
    • How Michael has maintained a busy practice at the bar and an online research company; and
    • Michael’s definition of legal innovation.

    Proudly sponsored by Neota Logic

    Links:

    Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

    Twitter - @ReimaginingJ

    Facebook – Reimagining Justice group

    Reimagining Justice
    enOctober 04, 2021

    A citizen-centric pathway for delivering justice with Aniket Doegar

    A citizen-centric pathway for delivering justice with Aniket Doegar

    In episode no. 64 I speak with Aniket Doegar, CEO and co-founder of HESPL (Haqdarshak Empowerment Solutions Private Limited), a social impact organisation working on easing access to welfare in India. We cover:

    • What Haqdarshak offers to people and how its services are delivered through the most trustworthy channel;
    • The key reasons that people in India don’t access government social services;
    • Bridging the information gap between the government and its citizens;
    • Why Haqdarshak works with local women and the training they receive;
    • The challenges of training people in digital literacy;
    • How many families and small businesses they’ve assisted, and how many female entrepreneurs they’ve trained;
    • Collaborations they’re working on;
    • The impact of the pandemic on their programs and technology channels and key factor meaning they could continue operating during the pandemic;
    • The importance of both in-person and online options;
    • Haqdarshak’s funding model and how they engage corporates to pay for justice (20min);
    • The barriers they’ve faced in obtaining government information and the resources they use to keep it accurate and up to date;
    • The reason they don’t advocate for change, even though they have lots of data;
    • Why investing in their tech stack has facilitated innovation;
      The focus on the product first before scaling the program;
    • Aniket’s background in the social justice sector;
    • How using human centred design saved a lot of time along the entrepreneurial journey;
    • The best form of technology to employ;
    • How they got clear on their mission and vision; and especially what not to do;
    • Haqdarshak’s roadmap to incrementally scale, improve process and culture in order to reach 100M people;
    • What “Haqdarshak” means; and
    • Aniket’s definition of legal innovation.

    Proudly sponsored by Neota Logic

    Links:

    Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

    Twitter - @ReimaginingJ

    Facebook – Reimagining Justice group

    Reimagining Justice
    enSeptember 20, 2021

    Students, software and social justice with Genevieve Wilkinson and Dana Rutner

    Students, software and social justice with Genevieve Wilkinson and Dana Rutner

    In episode no. 63 I speak with Genevieve Wilkinson, Lecturer, Faculty of Law, and Dana Rutner Law and Journalism Student at the University of Technology Sydney and team leader of “Moral Code”, the winning team of 2021 Allens Neota UTS Law Tech Challenge for social justice winning team. We discuss:

    • what attracted Dana to the challenge;
    • the format of the Law Tech Challenge, and the stakeholders involved;
    • the critical role of mentors from Allens and the importance of the Neota training;
    • what made the difference to working well as a team;
    • how the teams gained a thorough understanding of the issues facing their partner not-for-profit Autism Spectrum Australia, “Aspect”; how they tested their ideas and the apps;
    • the winning “Raffle app” – what’s unique about it, how it assists Aspect and its likely impact; is potential to scale and the challenges in achieving that;
    • ethical issues relating to technology including from a human rights perspective;
    • other apps created during the challenge to assist not-for-profit partners including Siana - helping International Social Service Australia with international child abduction applications under the Hague convention; Apollo - a volunteer coordination app for Respect Now Always; and Empower Her - reporting and providing feedback for the mentoring program for the Women's Justice Network;
    • the key thing Dana learnt from this experience;
    • the points of difference in this program;
    • the benefits of collaboration between a law school and its students, not-for-profits, software providers and a law firm!
    • Dana and Genevieve’s one word to describe the challenge; and
    • Dana and Genevieve’s definitions of legal innovation.
      Proudly sponsored by Neota Logic

    Links:

    Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

    Twitter - @ReimaginingJ

    Facebook – Reimagining Justice group

    Reimagining Justice
    enAugust 30, 2021

    Empowering remote communities with culturally appropriate legal resources with Lindsay Greatorix

    Empowering remote communities with culturally appropriate legal resources with Lindsay Greatorix

    Episode no. 62 is with Lindsay Greatorex, Community Liaison and Education Officer (West Kimberley) with Legal Aid Western Australia (LAWA). We discuss:

    • Blurred Borders - legal resource kits using visual art and storytelling to explain legal concepts in a culturally appropriate way
    • why the kits were developed and how the project got started
    • what sticks and rocks have to do with a bail process map
    • the number of kits that have been distributed and who uses them
    • the process the project team undertook to get the language and the art “right”
    • the importance of community outreach in remote areas
    • what accounts for the kits’ universal appeal
    • how an artist identified what was missing and what that meant for adoption of the project by the community
    • the form of user-centred design unique to this project
    • the importance of collaboration across sectors
    • the key benefits from the project
      some unintended consequences of the project
    • how community workers have used the resource in helpful ways in local language
    • the challenges of developing a project in such a remote area three times the size of the Tasmania (including the need for flexibility, high staff turnover and lack of understanding of the English language)
    • the importance of having the right people to maintain the relationships in community and to ensure that it was culturally appropriate
    • the tension between investing time to save time
    • how Legal Aid WA determines if the project is having impact
    • how the project engages clients and increases interaction
    • what Lindsay would do to expand this project if he had a magic want
    • whether technology would be appropriate for this application
    • future uses for the resource kits and
    • Lindsay’s definition of legal innovation!

    Proudly sponsored by Neota Logic

    Links:

    Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

    Twitter - @ReimaginingJ

    Facebook – Reimagining Justice group

    Reimagining Justice
    enAugust 16, 2021

    The importance of creativity, community and fun in developing legal inventors of the future

    The importance of creativity, community and fun in developing legal inventors of the future

    Episode no. 61 features Dan Jackson, Executive Director and Jules Rochielle Sievert, Creative Director of NuLawLab, Northeastern University School of Law.

    The NuLawLab is the interdisciplinary innovation laboratory at Northeastern University School of Law. It is one of the first law labs established in the US and its staff, students and stakeholders are leading the way in the emerging global Legal Design movement.

    Through its programs, projects, seminars, and research the lab builds cross-disciplinary teams and community-based partnerships focused on transforming legal education, the legal profession, and the delivery of legal services.

    The discussion covers:

    • how the NuLawLab approaches problem-solving and collaborates with artistic people outside the walls of academia to find new ways of moving through complicated issues and to provide people with greater access to their legal rights;
    • how integrating various design methodologies provides the freedom to explore and to work with community needs and values;
    • what Dan and Jules see as the current and future possibilities for legal design, and what legal design shouldn’t be;
    • how law students are involved in both long and short scale work;
    • details of projects including RePresent game, and Stable Ground and how they had to pivot with the onset of the pandemic;
    • how building trust with community organisations long term can shift the work from transactional to transformational;
    • issues with innovation funding and how it could be better spent;
    • how co-design centres community leadership and leverages resources to assist direct services;
    • how each project and team gets started and developed (and why the lab doesn’t have an application form!);
    • where project funding comes from and other important forms of sustainability;
    • how Dan and Jules respond to requests to articulate the value of the lab’s work;
    • the need to bridge the “language gap” between people from different disciplines;
    • how black letter lawyers can approach work with people from other disciplines and why we need to work with creative fields;
    • key factors for a successful innovative lab;
    • how legal design enables lawyers to exercise their creativity;
    • Dan’s idea about add-athons and Jules (re)definition of legal innovation!

    Proudly sponsored by Neota Logic.

    Links:

    Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

    Twitter - @ReimaginingJ

    Facebook – Reimagining Justice group

    Reimagining Justice
    enAugust 02, 2021

    Technology for housing justice with Steph Rudolph

    Technology for housing justice with Steph Rudolph

    Episode no. 60 is with Stephanie Rudolph, Deputy Director of Justfix.nyc.

    JustFix is an American not for profit which believe all tenants deserve dignified housing - and that technology plays a supportive role in equipping tenants and the housing justice movement with the tools, information, and organizing power critical to this fight for racial and economic justice.

    JustFix co-creates tools with tenants, organizers, and legal advocates to fight displacement and achieve stable, healthy housing for all, leveraging the power of data and technology to support individual and collective action for housing justice. 


    Our discussion covers:

    • Statistics and types of housing issues prevalent in New York City and the impact of Covid19;
    • Perverse consequences of rent laws which disproportionately affect low income, and elderly tenants;
    • Justfix services and how it's been assisting people during the pandemic including with the hardship declaration and eviction tracker tools;
    • A recent and surprising change to Housing Court process;
    • How Justfix ensures its online tools are as accessible as possible;
    • How Justfix increases tenants’ options for interacting with courts and the ‘Who owns what?’ tool empowers tenants;
    • The Design Advisory Council and how it engages both experts and community;
    • The benefits of unrestricted project funding;
    • What software Justfix relies on;
    • How justfix got started as an organisation and how it measures its effectiveness now;
    • The differences Steph has experienced betwen project-based and casework;
    • Justfix’s future plans including to provide national assistance; and
    • Steph’s definition of legal innovation.

    Proudly sponsored by Neota Logic

    Links:

    Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

    Twitter - @ReimaginingJ

    Facebook – Reimagining Justice group

    Reimagining Justice
    enJuly 19, 2021

    How to develop world-class digital justice products (or how to avoid Zombie products)

    How to develop world-class digital justice products (or how to avoid Zombie products)

    Episode no. 59 is with Nicole Bradick, Founder and CEO of Theory and Principle.

    Our discussion covers:

    • Nicole’s journey from civil rights trial lawyer to CEO of a design and development company;
    • Why 2018 was the right time to start Theory and Principle;
    • Whether Theory and Principle responds to or creates a legaltech market;
    • Why the Mission statement is to improve legal experience for all;
    • Nicole’s focus on deliverables rather than size of the company and what will enable scale given the large pipeline of work;
    • How she manages a broad and diverse scope of work for legal tech companies, large law firms and non-profits;
    • Current and forthcoming products Theory and Principle have built for clients and in-house (Map Engine and a project to leverage pro bono work);
    • Keys to managing a multidisciplinary team of lawyers, engineers and designers;
    • How they use workflows/standard operating procedures when the way they do things is constantly changing;
    • How Theory and Principle creates efficiency while developing bespoke projects;
    • When it’s appropriate for a lawyer to design a product and when you need a specialist designer or UX expert;
    • How building a digital product is difficult even if you’ve done it before;
    • Theory and Principle’s unique value proposition;
    • What technology you should use to create an MVP and meet business goals;
    • The limitations of grant funding for digital justice products;
    • What will kill even the most phenomenal product;
    • How Theory and Principle measures whether a product is successful;
    • The relative importance of legaltech, legal aid and pro bono casework;
    • A particularly exciting project looking at innovative ways to increase people’s income;
    • How to transform legaltech from being passive to proactive and reducing cycles of poverty;
    • What bothers her most about the legaltech ecosystem in the USA;
    • Which part of the legal sector is developing the best solutions;
    • The biggest surprise that led her to success; and
    • Nicole’s definition of legal innovation!

    Proudly sponsored by Neota Logic

    Links:

    Reimagining Justice
    enJuly 05, 2021

    Global justice innovation: the lessons and the leaders with Roger Smith OBE

    Global justice innovation: the lessons and the leaders with Roger Smith OBE

    Episode no. 58 features Roger Smith, Author of Law, Technology and Access to Justice blog.

    Our discussion covers:

    • How Roger first became interested in law, tech and atj;
    • How Australia led the world in legaltech;
    • How cuts to legal aid meant it was imperative to turn to tehcnology;
    • Why Roger started the blog in 2016 and who forms the law, tech and atj community;
    • The one key issue Roger sees with developing and implementing legal technology;
    • Victoria Legal Aid’s evaluation of a ‘dud’ project;
    • His optimism /pessimism about technology and what it means for law;
    • An early example of world-leading innovation, legal design and international collaboration from The Netherlands;
    • How hackathons can be a way of supporting entrepreneurs in developing countries;
    • The biggest changes Roger has observed over the past decade;
    • The various clusters of innovation including remote working, reaching more people through remote information delivery; unbundling and assisted DIY, case management software, intakes and referrals;
    • How case management could assist litigants;
    • Why he says we reached peak justice in 2008;
    • Structural issues which work against streamlining global legal delivery;
    • Who are the leaders in access to justice strategy and technology;
    • Whether the level of legal need will tip the adoption and demand for a global strategy;
    • Roger’s views on regulatory reform (on unauthorised practice of law and fee-sharing (USA));
    • The mission of the International Legal Aid Group, what will be covered in the upcoming conference and its 3 key policy achievements;
    • 2 benefits of collaborating across jurisdictions; and
    • Roger’s definition of legal innovation!

    Proudly sponsored by Neota Logic

    Links:

    Reimagining Justice
    enJune 07, 2021

    Facilitating conflict resolution through client-centric innovation with Anne-Marie Cade

    Facilitating conflict resolution through client-centric innovation with Anne-Marie Cade

    Episode no. 57 features Anne-Marie Cade, Founder of coaching and mediation service Divorce Right. Our discussion covers:

    • why Anne-Marie pivoted from traditional legal practice to coaching and mediation;
    • what conflict coaching, divorce coaching and parenting coordination actually is;
    • how the structured coaching process and setting goals empowers clients to make better decisions;
    • how shifting mindsets aids conflict resolution and results in a win/win situation;
    • the different aspects of a divorce that many people don’t initially consider and the importance of explaining the process clearly to clients;
    • the process required for clients to make decisions they can stick with;
    • how different communication styles can influence the other party’s response;
    • how parenting coordination helps parents navigate their co-parenting relationship post-divorce;
    • the circumstances in which Courts appoint parenting coordinators;
    • the best time to appoint a parenting coordinator and why;
    • training and qualifications required to be a parenting coordinator;
    • whether people other than lawyers can effectively undertake quasi-legal activities;
    • what Anne-Marie aims to research on her Churchill Fellowship;
    • the profession’s attitude to this innovation and its role in access to justice;
    • Anne-Marie’s views on how technology can be most effective in the family law context including online mediation, disclosure and apps;
    • how Divorce Right’s online “Divorce GPS” assists;
    • how her clients have embraced online mediation and online family law forms;
    • how she rebalances the traditional power imbalance between lawyer and client;
    • the importance of understanding your own values and active listening as a lawyer and a client; and
    • Anne-Marie’s definition of legal innovation!

    Proudly sponsored by Neota Logic.

    Links:

    Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

    Twitter - @ReimaginingJ

    Facebook – Reimagining Justice group

    Reimagining Justice
    enMay 17, 2021

    Key factors for sustainability of B2C legal products with Erin Levine

    Key factors for sustainability of B2C legal products with Erin Levine

    Episode no. 56 is with Erin Levine, Founder and CEO of Hello Divorce. Our discussion covers:

    • Erin’s journey from lawyer to legal entrepreneur and why she can’t go back;
    • What Hello Divorce is and how it was inspired by Australian lawyers;
    • How technology is saving clients tens of thousands of dollars;
    • Key differences between traditional practice models and Hello Divorce;
    • What Erin has learned about people’s behaviour during divorce;
    • The process Erin undertook to develop the products and divorce navigator;
    • Whether you should build software or buy it off the shelf;
    • How Erin manages the issue of unauthorised practise of law;
    • The challenges and benefits of expanding Hello Divorce into more States;
    • Erin’s motivation for transparent pricing and subscription services;
    • Key differences between marketing Hello
    • Divorce and a traditional law firm;
    • How to develop trust online;
    • As a busy entrepreneur, how Erin maintains her wellbeing;
    • The one thing that has made the biggest difference to her business;
    • Erin’s definition of legal innovation!

    Proudly sponsored by Neota Logic.

    Links:

    Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

    Twitter - @ReimaginingJ

    Facebook – Reimagining Justice group

    From reactive to proactive: how software, marketing and diverse thinking is transforming law with Dominic Woolrych

    From reactive to proactive: how software, marketing and diverse thinking is transforming law with Dominic Woolrych

    Episode no. 55 is with Dominic Woolrych, Founder of Lawpath. Our discussion covers:

    • Lawpath’s origin story;
    • Its current business model including how the subscription service works;
    • The difference between “BigLaw”, “small law” and “tiny law”;
    • The role of law societies in supporting legal innovation;
    • Which software Lawpath uses and how it makes law “proactive”;
    • One thing that is stopping lawyers from improving process efficiencies;
    • Unexpected findings from surveying clients about legal design;
    • Whether professional regulation is inhibiting innovation and how to overcome regulatory barriers;
    • Whether clients should bear some risk in exchange for more affordable legal services;
    • Keys to Lawpath’s success (including raising funding, consistent income and client retention);
    • The multidisciplinary nature of the Lawpath team and how that assists the business;
    • Lawyers’ responses to having online reviews, and the connection with new business;
    • The one thing Dominic would have done differently on his entrepreneurial journey; and
    • Dominic’s definition of legal innovation!

    Proudly sponsored by Neota Logic.

    Links:

    Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

    Twitter - @ReimaginingJ

    Facebook – Reimagining Justice group

    Reimagining Justice
    enApril 12, 2021

    How one lawyer is filling a market gap by drawing on her privilege and experience with Sheetal Deo

    How one lawyer is filling a market gap by drawing on her privilege and experience with Sheetal Deo

    Episode no. 54 is with Sheetal Deo, Founder of Shakti Legal Solutions and Ethnic+. Our discussion covers:

    • An image problem the legal profession has created itself;
    • Her key reasons for starting Shakti Legal Solutions;
    • The mechanics of its unique model;
    • The resistance she faced as a junior lawyer in establishing a law firm;
    • How Sheetal is helping other lawyers who want to help, bridge the justice gap;
    • Who is responsible for access to justice;
    • Her learning curve relating to the business of law and what assistance she received;
    • How knowing your strengths and opportunities for improvement is useful;
    • Her thoughts on lawyers having a duty to innovate;
    • The barriers to legal innovation;
    • Her advocacy for CALD and rainbow communities through Ethnic+ and other activities;
    • How systems and structures, not individuals perpetuate the status quo;
    • The connection between diversity, inclusion and access to justice;
    • The lack of accessibility of lawyers and legal services;
    • What “privilege” really means;
    • How Sheetal plans to use her privilege to increase the visibility of underrepresented communities; and
    • Sheetal’s definition of legal innovation!

    Proudly sponsored by Neota Logic

    Links:

    Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

    Twitter - @ReimaginingJ

    Facebook – Reimagining Justice group

    Reimagining Justice
    enMarch 29, 2021

    The epidemiology of law and why it’s necessary with Geoff Mulherin

    The epidemiology of law and why it’s necessary with Geoff Mulherin

    Episode no. 53 features Geoff Mulherin. Our discussion covers:

    • The mandate of the Foundation and its practical approach to addressing legal needs;
    • The importance of regular empirical evidence-based research;
    • Findings from interviewing 21000 people about their legal needs;
    • Where people most often go for legal assistance;
    • How integrated multi-disciplinary services can help;
    • Why the foundation developed interactive online legal data dashboards;
    • Whether funding for justice needs redistributing across or within government portfolios;
    • The need to view the justice system as a whole and reflect on who is included and excluded;
    • The disproportionate amount of court resources for complex litigation as compared to legal aid budgets;
    • The OECD and people-centred justice;
    • The opportunity that the pandemic provides, to improve the operation of the justice system;
    • The epidemiology of law and the need for “upstream strategic thinking” for justice; and
    • Geoff’s definition of legal innovation!

    Proudly sponsored by Neota Logic

    Links:

    Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

    Twitter - @ReimaginingJ

    Facebook – Reimagining Justice group

    Reimagining Justice
    enMarch 15, 2021

    What the first female lawyers can teach us about legal innovation today with Professor Renee Knake Jefferson

    What the first female lawyers can teach us about legal innovation today with Professor Renee Knake Jefferson

    Episode no. 52 features Professor Professor Renee Knake Jefferson, Author and Doherty Chair in Legal Ethics at the University of Houston Law Center. Our discussion covers:

    • The importance of understanding your own and others’ perspectives;
    • Traits of the first female lawyers that make them the original legal innovators;
    • The catalyst for Reinvent Law, one of the first legal design labs;
    • The phenomena of new kinds of legal jobs;
    • Her work as Fulbright Distinguished Chair in Entrepreneurship and Innovation at RMIT
    • Key actions that will make the biggest difference for access to justice;
    • Key findings from the book Renee co-authored, why it had to be written and has the title that it does;
    • Who is Mildred Lily?
    • The Rooney rule and the Mansfield rule;
    • What is required to remedy gender inequality for minority women;
    • How shortlisting preserves the status quo and is not a good indicator of inclusion;
    • Her plans for future research; and
    • Renee’s definition of legal innovation!

    Proudly sponsored by Neota Logic and Legally Yours.

    Links:

    Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

    Twitter - @ReimaginingJ

    Facebook – Reimagining Justice group

    Reimagining Justice
    enMarch 01, 2021

    Due process and data: key components of justice innovation with Tania Sourdin

    Due process and data: key components of justice innovation with Tania Sourdin

    Episode no. 51 features Professor Tania Sourdin, Dean and Head of University of Newcastle School of Law. Our discussion covers:

    • the impact of Covid19 on the profession;
    • what’s surprised her about online disputer resolution during the pandemic;
    • the difference between Supportive, replacement and disruptive tech;
    • the role that legal professionals should take in adoption of technology and their innovation readiness;
    • the need for a uniform and national ethical framework for technology adoption in law;
    • suggestions for regulation including sandboxes which allow for safe experimentation;
    • what the legal profession can learn from service delivery in other professions including medicine;
    • appropriate and inappropriate uses of technology and how different client cohorts engage;
    • the digital divide even within the profession;
    • the lack of meaningful data being collected by courts; and
    • Tania’s definition of legal innovation!

    Proudly sponsored by Neota Logic and Legally Yours.

    Links:

    Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

    Twitter - @ReimaginingJ

    Facebook – Reimagining Justice group

    Reimagining Justice
    enFebruary 15, 2021