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    Resolve conflict: Everyone can win

    Resolve your conflicts constructively. Here’s Conflict Resolution Network’s 12 skill approach. It has been tested and refined over many years to support you having better relationships and better outcomes at home, at work and in the community. Our presenter is Helena Cornelius, a professional psychologist with a wealth of conflict resolving experience. It's based on the book, 'Everyone Can Win'. The writing team for this audio series is Helena Cornelius, Christine James, Shoshana Faire and Estella Cornelius. Our music is by Stewart D’Arrietta. If you are ready to consolidate these skills, enrol in our online 'Conflict Resolution Certificate Course' which expands each podcast with additional readings, audio-visual material and exercises as you learn to apply the skills personally. Visit the Conflict Resolution Network website headquarters for extra reading, study notes, training material or to enrol at www.crnhq.org
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    Episodes (14)

    Skill 12: Broadening perspectives

    Skill 12: Broadening perspectives

    When we’re hooked in or feeling defeated by conflict and division, perhaps our focus is too narrow. It might be time to open up to the bigger picture. This  skill, Broadening Perspectives, is from Conflict Resolution Network's 12 skills approach to resolving all kinds of conflicts constructively. 
     
    We've tested and refined these skills over many years to support you in better relationships at home, at work and in the community. And help you design much better solutions, too! 

    Our presenter is Helena Cornelius, a professional psychologist with a wealth of conflict resolving experience. 

    Inspired by the book, Everyone Can Win, by Helena Cornelius, Shoshana Faire and Estella Cornelius, Christine James joins the writing and production team to create this audio series. 

    Our music is by Stewart D’Arrietta. 

    Visit the Conflict Resolution Network website for the accompanying online Certificate Course, Trainer's Manuals and extra reading at www.crnhq.org

    Skill 11: Introduction to mediation - Part II. Navigating the tough stuff

    Skill 11: Introduction to mediation - Part II. Navigating the tough stuff

    How can you  help people who are really stuck and angry with each other?  There are lots of mediating interventions that can turn difficult conversations around. This is the second episode of our Introduction to mediation in Conflict Resolution Network's 12 skills approach to resolving approach to resolving conflicts constructively. 
     
    We've tested and refined these skills over many years to support you in better relationships at home, at work and in the community. And help you design much better solutions, too! 

    Our presenter is Helena Cornelius, a professional psychologist with a wealth of conflict resolving experience. 

    Inspired by the book, Everyone Can Win, by Helena Cornelius, Shoshana Faire and Estella Cornelius, Christine James joins the writing and production team to create this audio series. 

    Our music is by Stewart D’Arrietta. 

    Visit the Conflict Resolution Network website for the accompanying online Certificate Course, Trainer's Manuals and extra reading at www.crnhq.org

    Skill 11: Introduction to Mediation - Part I. The Basics

    Skill 11: Introduction to Mediation - Part I. The Basics

    How can you best help others in conflict? Don’t take sides! Once you have a grip on the basics of mediation, you’ll be a very handy person to have around, even if you never formally mediate a conflict. This episode is part of Conflict Resolution Network's 12 skills approach to resolving conflicts constructively. 
     
    We've tested and refined these skills over many years to support you in better relationships at home, at work and in the community. And help you design much better solutions, too! 

    Our presenter is Helena Cornelius, a professional psychologist with a wealth of conflict resolving experience. 

    Inspired by the book, Everyone Can Win, by Helena Cornelius, Shoshana Faire and Estella Cornelius, Christine James joins the writing and production team to create this audio series. 

    Our music is by Stewart D’Arrietta. 

    Visit the Conflict Resolution Network website for the accompanying online Certificate Course, Trainer's Manuals and extra reading at www.crnhq.org

    Skill 10: Negotiation

    Skill 10: Negotiation

    It's time to negotiate. Here's how to make the best deal possible, one that's fair for everyone involved - hard on the problem, yet soft on each other. This episode is packed with helpful Negotiation techniques from Conflict Resolution Network's 12 skill approach to resolving conflict constructively. 

    We've tested and refined these skills over many years to support you in better relationships at home, at work and in the community. And help you design much better solutions, too! 

    Our presenter is Helena Cornelius, a professional psychologist with a wealth of conflict resolving experience. 

    It's based on the book, Everyone Can Win, by Helena Cornelius, Shoshana Faire and Estella Cornelius. Christine James has joined the writing team for this audio series. 

    Our music is by Stewart D’Arrietta. 

    Visit the Conflict Resolution Network website for the accompanying online Certificate Course, Trainer's Manuals and extra reading at www.crnhq.org

    Skill 9: Designing options

    Skill 9: Designing options

    The more options the better the choice. If you can get together and think about the situation from different angles, creatively, you’ll design innovative and imaginative strategies to address the conflict.   Need more tips on how to do that? Listen up. This episode is from Conflict Resolution Network's 12 skills approach to resolving conflicts constructively. 

    We've tested and refined these skills over many years to support you in better relationships at home, at work and in the community. And help you design much better solutions, too! 

    Our presenter is Helena Cornelius, a professional psychologist with a wealth of conflict resolving experience. 

    It's based on the book, Everyone Can Win, by Helena Cornelius, Shoshana Faire and Estella Cornelius. Christine James has joined the writing team for this audio series. 

    Our music is by Stewart D’Arrietta. 

    Visit the Conflict Resolution Network website for the accompanying online Certificate Course, Trainer's Manuals and extra reading at www.crnhq.org

    Skill 8: Mapping the conflict

    Skill 8: Mapping the conflict

    Conflict can be complex; all those factors can do your head in. The process of mapping organises your thoughts so you can get a grip on what’s driving everyone involved. Mapping the conflict comes from Conflict Resolution Network's 12 skill approach to handling conflict constructively. We've tested and refined these skills over many years to support you in better relationships at home, at work and in the community. And help you design much better solutions, too! 

    Our presenter is Helena Cornelius, a professional psychologist with a wealth of conflict resolving experience. 

    It's based on the book, Everyone Can Win, by Helena Cornelius, Shoshana Faire and Estella Cornelius. Christine James has joined the writing team for this audio series. 

    Our music is by Stewart D’Arrietta. 

    Visit the Conflict Resolution Network website for the accompanying online Certificate Course, Trainer's Manuals and extra reading at www.crnhq.org

    Skill 7: Willingness to resolve

    Skill 7: Willingness to resolve

    Are you at a stand-off? Do you have some emotional baggage blocking your way forward? You could be right, but are you happy? This episode has skills to free you up. It's from Conflict Resolution Network's 12 skills approach to resolving conflicts constructively. 

    We've tested and refined these skills over many years to support you in better relationships at home, at work and in the community. And help you design much better solutions, too! 

    Our presenter is Helena Cornelius, a professional psychologist with a wealth of conflict resolving experience. 

    It's based on the book, Everyone Can Win, by Helena Cornelius, Shoshana Faire and Estella Cornelius. Christine James has joined the writing team for this audio series. 

    Our music is by Stewart D’Arrietta. 

    Visit the Conflict Resolution Network website for the accompanying online Certificate Course, Trainer's Manuals and extra reading at www.crnhq.org

    Skill 6: Managing emotions

    Skill 6: Managing emotions

    Don’t indulge or deny your emotions. They nourish you and your relationships. They’re your fire for change – they show you the issues. We bring you insights and skills based on Conflict Resolution Network's sixth skill in its twelve skill program.

    We've tested and refined these skills over many years to support you in better relationships at home, at work and in the community. And help you design much better solutions, too! 

    Our presenter is Helena Cornelius, a professional psychologist with a wealth of conflict resolving experience. 

    It's based on the book, Everyone Can Win, by Helena Cornelius, Shoshana Faire and Estella Cornelius. Christine James has joined the writing team for this audio series. 

    Our music is by Stewart D’Arrietta. 

    Visit the Conflict Resolution Network website for the accompanying online Certificate Course, Trainer's Manuals and extra reading at www.crnhq.org


    Skill 5: Co-operative power

    Skill 5: Co-operative power

    What is power and where do you get more of it? Is someone else misusing theirs? It shouldn't be controlling or manipulative. ‘Power with’ others produces positive results for everyone.  This episode is part of Conflict Resolution Network's 12 skills approach to resolving conflicts constructively. 

    We've tested and refined these skills over many years to support you in better relationships at home, at work and in the community. And help you design much better solutions, too! 

    Our presenter is Helena Cornelius, a professional psychologist with a wealth of conflict resolving experience. 

    It's based on the book, Everyone Can Win, by Helena Cornelius, Shoshana Faire and Estella Cornelius. Christine James has joined the writing team for this audio series. 

    Our music is by Stewart D’Arrietta. 

    Visit the Conflict Resolution Network website for the accompanying online Certificate Course, Trainer's Manuals and extra reading at www.crnhq.org



    Skill 4: Appropriate assertiveness

    Skill 4: Appropriate assertiveness

    Do you hesitate before speaking up? Fear damaging relationship, blowing up or suffering a backlash? We handle the challenges of Appropriate Assertiveness in this episode from Conflict Resolution Network’s twelve skill approach to handling conflict constructively. the 12 skills approach to resolving your conflicts constructively. 

    We've tested and refined these skills over many years to support you in better relationships at home, at work and in the community. And help you design much better solutions, too! 

    Our presenter is Helena Cornelius, a professional psychologist with a wealth of conflict resolving experience. 

    It's based on the book, Everyone Can Win, by Helena Cornelius, Shoshana Faire and Estella Cornelius. Christine James has joined the writing team for this audio series. 

    Our music is by Stewart D’Arrietta. 

    Visit the Conflict Resolution Network website headquarters for the accompanying online Certificate Course, Trainer's Manuals and extra reading at www.crnhq.org

    Skill 3: Empathy - Part II

    Skill 3: Empathy - Part II

    Clash of personality or values? Skills, tools and understanding will navigate around these differences before they escalate. This podcast, our second on Empathy is from Conflict Resolution Network’s 12 skills approach to resolving conflicts constructively. 

    We've tested and refined these skills over many years to support you in better relationships at home, at work and in the community. And help you design much better solutions, too! 

    Our presenter is Helena Cornelius, a professional psychologist with a wealth of conflict resolving experience. 

    It's based on the book, Everyone Can Win, by Helena Cornelius, Shoshana Faire and Estella Cornelius. Christine James has joined the writing team for this audio series. 

    Our music is by Stewart D’Arrietta. 

    Visit the Conflict Resolution Network website headquarters for the accompanying online Certificate Course, Trainer's Manuals and extra reading at www.crnhq.org

    Skill 3: Empathy - Part I

    Skill 3: Empathy - Part I

    We’ve hit a bump and friction is rising! Contact between you both is uncomfortable. Perhaps it’s time move towards, not away, from the relationship. Use empathy skills to repair the bridge to understanding. There’s a lot to know about these skills, so there are two episodes, 3 and 4.

    Empathy the third of the 12 skills approach for resolving your conflicts constructively. Conflict Resolution Network has tested and refined these skills over many years to support you in better relationships at home, at work and in the community. And help you design much better solutions, too! 

    Our presenter is Helena Cornelius, a professional psychologist with a wealth of conflict resolving experience. 

    It's based on the book, Everyone Can Win, by Helena Cornelius, Shoshana Faire and Estella Cornelius. Christine James has joined the writing team for this audio series. 

    Our music is by Stewart D’Arrietta. 

    Visit the Conflict Resolution Network website headquarters for the accompanying online Certificate Course, Trainer's Manuals and extra reading at www.crnhq.org

    Skill 2: Creative response

    Skill 2: Creative response

    Engage your creative response to conflict and turn around your thinking. Find opportunities for learning and discovery in the most challenging circumstances. This episode tells you how.
     
    This is the second of the 12 skills approach resolving your conflicts constructively.Conflict Resolution Network has tested and refined these skills over many years to support you in better relationships at home, at work and in the community. And help you design much better solutions, too! 

    Our presenter is Helena Cornelius, a professional psychologist with a wealth of conflict resolving experience. 

    It's based on the book, Everyone Can Win, by Helena Cornelius, Shoshana Faire and Estella Cornelius. Christine James has joined the writing team for this audio series.  

    Our music is by Stewart D’Arrietta. 

    Visit the Conflict Resolution Network website headquarters for the accompanying online Certificate Course, Trainer's Manuals and extra reading at www.crnhq.org

    Skill 1: Win-Win – partners or opponents?

    Skill 1: Win-Win – partners or opponents?

    Does conflict make you cringe? How can you turn your opponent into a problem-solving partner? This is the first of Conflict Resolution Network’s 12 skills approach to resolving conflicts constructively.  

    We've tested and refined these skills over many years to support you having better relationships at home, at work and in the community. And help you design much better solutions, too! 

    Our presenter is Helena Cornelius, a professional psychologist with a wealth of conflict resolving experience. 

    It's based on the book, Everyone Can Win, by Helena Cornelius, Shoshana Faire and Estella Cornelius. Christine James has joined the writing team for this audio series.  

    Our music is by Stewart D’Arrietta. 

    Visit the Conflict Resolution Network website headquarters for the accompanying online Certificate Course, Trainer's Manuals and extra reading at www.crnhq.org