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    The Great Retention

    We’re experiencing a shift in the way we work. Employees are feeling burned out – more than ever before. Disengagement is rising. And it's become increasingly clear that most employers simply aren’t meeting their people’s needs.

    All of this has culminated in ‘The Great Resignation,’ with millions of workers leaving their jobs and employers scrambling for solutions.

    But this is only the beginning.

    We're facing a revolution in how we approach work. A new kind of employee experience is long overdue. It’s time to treat employees like humans first, and workers second. It’s time for #TheGreatRetention

    On this show, Prem Bhatia and John Duisberg, co-founders of Cooleaf in Atlanta GA, will be unpacking the wisdom from today’s top business executives of organizations making extraordinary strides to meet this demand while building remarkable work cultures.

    Through sharing their wisdom with you, our mission is to transform the Great Resignation into ‘The Great Retention’.

    👉 We aim to create a world where every employee feels supported.

    👉 Where remote workers feel connected and engaged.

    👉 Where employee feedback is heard and acted on.

    👉 Where diversity, equity, and inclusion are a central part of every company culture.

    👉 Where every workplace is purpose-driven.

    That’s #TheGreatRetention. Will you join us? 

    Sign up for resources, updates and to stay engaged with this community at TheGreatRetention.com.

    en40 Episodes

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    Episodes (40)

    Future Proofing HR: Driving a Positive Impact On Employees and Business in 2024

    Future Proofing HR: Driving a Positive Impact On Employees and Business in 2024

    Dive into a transformative discussion originally presented in a recent expert-led session. This episode focuses on the critical influence of HR in advancing both employee welfare and business objectives as we approach 2024 and beyond. John Duisberg hosts our panel of experts who share their insights on harmonizing business growth with fostering a positive organizational environment.

     

    Featured Speakers:

    • Kevin Henry, Executive Vice President and Chief People Officer, PulteGroup
    • Sylvia Taylor, Chief Human Resources Officer, Safe-Guard Products International

     

    Key Insights:

    • HR and Business Alignment: Learn about the vital role of HR in marrying people-focused strategies with business goals for overall success.
    • Growth Through HR: Discover how to assess the impact of HR initiatives on both the business and its employees, showcasing real returns.
    • Technological Integration in HR: Explore how leaders are using technology to craft personalized and efficient employee experiences.
    • Developing a Dynamic Workplace Culture: Find out the strategies employed by PulteGroup and Safe-Guard to create exceptional workplace environments.
    • Employee Experience Essentials: Get the foremost tip for improving employee experience in the year 2024.

    Don’t forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches. 

     

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    The Pillars of Flourishing in a Remote-First Workplace with Seth Bartholomew

    The Pillars of Flourishing in a Remote-First Workplace with Seth Bartholomew

    Today, John Duisberg sits down with Seth Bartholomew, the Head of Employee Experience at Chronosphere. With a rich background in People leadership roles at top companies such as Huly, Disney, and FabFitFun, Seth has a unique perspective on how to create thriving company cultures and empower employees to truly flourish.

    Discover how Chronosphere operationalizes company values across different geographies and time zones, while maintaining a welcoming, remote-first environment. You'll also learn about the importance of intentionality in acquiring and retaining talent, the role of data in crafting better employee experiences, and the critical best practices shared in Chronosphere's Remote-First Playbook.

    Tune in to hear Seth and John’s conversation about helping your organization and people flourish in a remote-first work environment.

     

    Don’t forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches. 

     

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    Trust and Transparency: The Building Blocks of Culture with Eric Ly

    Trust and Transparency: The Building Blocks of Culture with Eric Ly

    Ever wondered how a LinkedIn co-founder approaches trust in the world of remote work? Dive into an intimate conversation between John and Eric Ly, a tech entrepreneur who transitioned from co-founding one of the world's most influential networking platforms, LinkedIn, to redefining background checks with his new venture, KarmaCheck.

    In this episode, John and Eric explore the heart of organizational culture, focusing on trust and transparency. From the inception of KarmaCheck to its growth as a fully remote and distributed team across the US, Eric delves into the significance of integrating these values. As they navigate through the transformative nature of work, learn about the essentials of daily stand-ups, the role of authenticity in leadership, and strategies for effective remote hiring. As a cherry on top, Eric rounds off with a practical piece of advice for leaders looking to ace the remote work culture.

    Whether you're an entrepreneur, a leader in the corporate realm, or just an individual passionate about workplace culture, this episode is packed with insights and real-world experiences that'll inspire and guide. Ready to rethink trust and transparency in your workspace? Tune in!

     

    Don’t forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches. 

     

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    Crafting Culture in a Modern World: A Conversation with Shane Jackson

    Crafting Culture in a Modern World: A Conversation with Shane Jackson

    Dive into the heart of modern corporate culture with Shane Jackson, President of Jackson Healthcare—a multi-billion dollar giant. This episode unravels the unique, purposeful strategies driving Jackson Healthcare's success in an age where employees have an abundance of choices. Shane shares firsthand insights into the challenges and opportunities of returning to the office post-pandemic and how they achieve flexibility in such a vast organization.

    Grasping the intricacies of a multigenerational workforce and navigating the delicate balance between remote and on-site work environments, Shane offers insights that are not only enlightening but also deeply actionable. Anchored in his ethos of "Living and Leading with Intention," Shane's renowned speaking engagements at elite events showcase his call-to-action for leaders: to channel their influence towards positive change and craft legacies that resonate far beyond the confines of boardrooms.

    In a landscape where job-hopping is the norm, the true art lies in crafting a magnetic culture. Through intentional stewardship and a genuine commitment to service, Shane Jackson showcases how transformative leadership can make all the difference. Dive in and let this episode guide your journey towards purposeful leadership in today's ever-evolving corporate world.

     

    Don’t forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches. 

     

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    Leading by Listening: Cultivating Culture and Engagement at Kennesaw State University with Karen McDonnell

    Leading by Listening: Cultivating Culture and Engagement at Kennesaw State University with Karen McDonnell

    How do you maintain a sense of culture in a university of more than 40,000 students across over 180 programs, as well as with the faculty and staff? In today’s episode, John sits down with Karen McDonnell, Chief Human Resources Officer at Kennesaw State University (KSU).

    KSU started 60 years ago as a two-year community college. Today, it is a doctoral university with approximately 43,000 students. Karen enlightened us on the crucial role that company culture plays at KSU, and how they have managed to preserve this unique identity amidst their continuous growth. She shares the innovative strategies they've put in place to counter challenges that arose due to the pandemic and some of the initiatives KSU started that helped their Human Resources team achieve an overall satisfaction level of more than 90% in their customer surveys.

    Tune in to hear Karen’s fascinating journey into the world of organizational culture, employee engagement, and servant leadership.

    Don’t forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches. 

     

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    34. From Success to Significance: Leadership Lessons with Daugherty Business Solutions CEO, Ron Daugherty

    34. From Success to Significance: Leadership Lessons with Daugherty Business Solutions CEO, Ron Daugherty

    Imagine having a clear path to your very own 'Emerald City', a shared vision that motivates and inspires every single member of your team. On today’s episode, we sit down with Ron Daugherty, President and CEO of Daugherty Business Solutions, as he reveals just how this can be achieved.

     

    Daugherty Business Solutions has achieved remarkable recognition as a top workplace, ranking 2nd in the nation in the Top Workplaces USA program. Ron shares insights into maintaining a common sense of purpose across their geographically distributed teams and discusses the unique elements of their company culture, including the famous Daugherty Party Band. He unveils his vision for Daugherty's future, aiming to grow the business from $350 million to $1 billion in revenue and eventually transform it into an employee-owned company. Ron also highlights the impactful Access Point program, driving diversity in the technology workforce. Stay tuned for Ron's valuable advice on creating top workplaces.


    Don’t forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches.

     

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    33. Innovative Strategies to Foster a Supportive Environment with Linda Matzigkeit

    33. Innovative Strategies to Foster a Supportive Environment with Linda Matzigkeit

    How does a company with more than 13,000 people create a thriving workplace culture across multiple locations?

    Today, John Duisberg sits down with Linda Matzigkeit, Chief Administrative Officer at Children’s Healthcare of Atlanta. Children’s diverse workforce of over 13,000 people work across three hospitals, eight urgent cares, and many other ambulatory locations across metro Atlanta.

    Children’s has made a conscious effort to double down on culture and redefine their mission, vision, values, and employee promise. Linda and John discuss the innovative tactics her team employed to reinforce the new Children's Healthcare of Atlanta story, the crucial role that leadership visibility plays in employee engagement, and how investing time in employees and recognizing their efforts can create a positive workplace culture.

    Tune in for valuable insights and inspiration on empowering managers and sustaining a robust organizational culture, especially during challenging times.

    Don’t forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches. 

     

    Resources related to this episode

    • Visit https://www.strong4life.com/en
    • Follow Children’s Healthcare of Atlanta on social media at:
      • Facebook: https://www.facebook.com/ChildrensHealthcareofAtlanta
      • Twitter: https://twitter.com/childrensatl
      • LinkedIn: https://www.linkedin.com/company/children's-healthcare-of-atlanta
      • Instagram: https://www.instagram.com/childrensatl/
      • TikTok: https://www.tiktok.com/@childrensatl
    • Follow Linda on LinkedIn at https://www.linkedin.com/in/linda-matzigkeit-b20454/

     

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    32. Harnessing Collective Knowledge: Open Source Strategies for an Inclusive Tech Industry

    32. Harnessing Collective Knowledge: Open Source Strategies for an Inclusive Tech Industry

    In today’s episode, John Duisberg chats with Demetris White Cheatham, Chief of Staff to the CEO at GitHub. Discover how GitHub's innovative approach to open sourcing knowledge and building a vibrant community is revolutionizing the tech industry's approach to Diversity, Equity, and Inclusion (DEI). Demetris shares insights into GitHub's transition to a fully remote company and how it contributes to their ability to foster diversity and inclusion on a global scale. Learn about the four pillars of their DEI strategy: People, Philanthropy/Social Impact, Policy, and Platform, and how they synergistically work together to achieve better outcomes that have a lasting impact for generations. Explore GitHub's community-driven initiatives, such as ALL IN, an open-source DEI community, and their partnership with stakeholders from across the industry, creating a collective force for positive change. Uncover how GitHub measures progress and accountability through surveys and initiatives like the maintainers listening tour, enabling them to continuously improve and make data-driven decisions. Don't miss this engaging episode that showcases the transformative power of open sourcing knowledge and fostering community to create a more inclusive and equitable tech industry.

    Don’t forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches. 

     

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    31. Expanding with Empathy: Fostering Connection and Culture in a Distributed Workforce with Whitney Hoffman-Bennett

    31. Expanding with Empathy: Fostering Connection and Culture in a Distributed Workforce with Whitney Hoffman-Bennett

    What happens when a company goes from a single office to a team of more than 300 employees covering more than half the country, during a pandemic? How do you maintain a strong company culture during such an incredible journey? Today, John sits down with Whitney Hoffman-Bennett, Senior Vice President of People and Culture at CallRails.

    During the pandemic, CallRails saw significant growth on its team, which included their first remote hires. Whitney talks about how CallRails navigated the shifting landscape of work while caring for their employees; and the role of Employee Resource Groups in fostering connection and engagement in a distributed team.

    Don't miss this insightful conversation on the importance of culture, and innovative ways to maintain it in a rapidly growing and changing work environment.

    Don’t forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches. 

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    30. Unleashing Sustainable Growth Through Exceptional People with Mike Kaeding

    30. Unleashing Sustainable Growth Through Exceptional People with Mike Kaeding

    Businesses are often looking for ways to increase revenue while keeping costs low. For many companies, payroll can make up 30% or more of your gross revenue. So how can investing in exceptional individuals drive sustainable growth for a company? In today’s episode, I sit down with Mike Kaeding, CEO of Norhart to talk about that and more. Norhart  is revolutionizing the construction industry and tackling America's affordability crisis head-on while building a better way for people to live. Mike shares his personal experiences, including leading Norhart after the passing of his beloved father,  how hiring exceptional people has fueled Norhart’s growth, and insights into handling changes within your organization. Tune in to discover the strategies for fostering business growth through investment in top talent.

    Don’t forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches. 

     

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    29. Being a Progress Person: The Future of HR Leadership with Tanisha Tulloch

    29. Being a Progress Person: The Future of HR Leadership with Tanisha Tulloch

    What does it take to create a progress-based culture in the workplace? In this episode of The Great Retention, I sit down with Tanisha Tulloch, Chief People Officer at EZRA Coaching, to discuss the key components of building a progress-driven organization. Tanisha is a successful executive-level Human Resources Leader, Consultant, and Advisor with skills in developing and implementing strategic HR-driven process improvements, models, and strategies.

    From redefining values to using engagement survey data effectively, Tanisha shares practical insights and examples for leaders who want to foster a culture of growth and development. Tune in to learn about the importance of individualized growth experiences, the rise of the HR tech stack–beyond ChatGPT, and how your Learning & Development strategy can shape the employee experience.

    Don’t forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches. 

     

    Resources related to this episode

    • Follow Tanish on LinkedIn https://www.linkedin.com/in/tanisha-tulloch/
    • Visit https://helloezra.com/
    • Follow EZRA on social media:
      • LinkedIn: https://www.linkedin.com/company/ezracoaching/
      • Twitter: https://twitter.com/EzraCoaching
      • Facebook: https://www.facebook.com/coachingezra
      • YouTube: https://www.youtube.com/channel/UCxUinks6eWypKhDf8WSCWbA
      • Instagram: https://www.instagram.com/ezra.coaching/

     

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    28. Navigating Connection and Wellbeing in a Remote-First Workplace with Angelique Hamilton

    28. Navigating Connection and Wellbeing in a Remote-First Workplace with Angelique Hamilton

    Are you struggling to keep your remote team connected and engaged? Do you want to know how to create a positive employee experience that leads to a more engaged workforce? In today’s episode of The Great Retention, John Duisberg speaks with Angelique Hamilton, Vice President of People at Circulo Health and Founder of HR Chique Group, about how to navigate remote work and build a thriving workplace culture. From keeping employees connected through technology to promoting mental health and well-being, Angelique shares practical tips and strategies for creating a positive employee experience that drives retention and productivity.

    Don’t forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches. 

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    27. Fueling Cultural Growth While Developing Cutting Edge Marketing Technology

    27. Fueling Cultural Growth While Developing Cutting Edge Marketing Technology

    In today’s episode, Prem Bhatia speaks with Roger Barnett, CEO of MessageGears, a customer engagement startup based in Atlanta GA, about the importance of culture in building and scaling a business. Roger shares that every company has a culture, and leaders who do not prioritize culture are neglecting an essential part of their business that affects everyone's daily working environment. At MessageGears, Roger and his team have defined nine core values that guide the kind of business they want to run and the kind of environment they want to create for their people and customers. Prem talks with Roger about how this shows up through their hiring process and themes that guide their strategic vision to execute at a high level and continue this exciting growth.

    Don’t forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches. 

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    26. Collaborating to Create a Culture of Recognition and Appreciation with Kiley Skadburg

    26. Collaborating to Create a Culture of Recognition and Appreciation with Kiley Skadburg

    When was the last time you were able to gauge the happiness of your employees, as well as how much they feel a sense of community, appreciation, and belonging within your organization? When Kiley Skadburg, Chief Marketing Officer of The Iowa Clinic, saw their People Leadership team was looking for new ways to elevate the employee experience in their organization she made it a point to become an ally and actively champion the steps being taken to create a deeper sense of connectedness for their front line workers who have been going through A LOT in the healthcare industry over the last several years.

    To her, there was no ulterior motive of developing a performative measure to unlock performance, but a people-first measure to love their people more, which we absolutely love and think you will too.

    Don’t forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches.

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    25. The Power of Authentic Storytelling in People Experience with Julie Ann Crommett

    25. The Power of Authentic Storytelling in People Experience with Julie Ann Crommett

    We’re excited to have Julie Ann Crommett, Founder and CEO of Collective Moxie, on today’s episode to talk about how storytelling can revolutionize Diversity, Equity, and Inclusion (DEI) in the workplace. Julie Ann has been a driving force in the DEI space for over 13 years, leading efforts to diversify talent in media and tech, and helping organizations revolutionize their DEI strategies through inclusive storytelling practices, accountability, and community partnership.

    You won't want to miss what Julie Ann has to share about the importance of a “shared vocabulary,” why we need to talk more about what DIDN’T work in DEI, as well as practical advice and lessons learned to help create a more diverse, equitable, and inclusive work environment for your team.

    Don’t forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches. 

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    24. Critical Strategies to Differentiate Your Culture with Bridgett Hart

    24. Critical Strategies to Differentiate Your Culture with Bridgett Hart

    Have you ever wondered what sets your employee experience apart from others? If you're like many business leaders, you might be hesitant to invest time and resources into building a better culture. However, building a unique and engaging company culture doesn't have to be costly or time-consuming, and that's exactly what we're going to explore today in our conversation with Bridgett Hart, Vice President of Employee Engagement at ibex.

    Bridgett is an expert in employee communications and engagement, with over 20 years of experience in Employee Engagement, Training and Development, and Organizational Communications. She has successfully built inclusive and supportive business cultures centered around the continuous improvement of the employee experience.

    In this episode, we have the honor of hearing Bridgett's passion for connecting people and building cultures, as she shares how simple and consistent actions can have a more significant impact on your company's environment than grandiose gestures.

    Don’t forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches. 

    Resources related to this episode

    • Follow Bridgett Hart on LinkedIn https://www.linkedin.com/in/bridgett-hart-749a6151/
    • Follow ibex on Linkedin https://www.linkedin.com/company/ibex-global/
    • Learn more at https://www.ibex.co/

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    23. Beyond the Record: Connecting Ex-Offenders with Employers

    23. Beyond the Record: Connecting Ex-Offenders with Employers

    Why would a business leader choose to not hire the perfect candidate? What are  the stigmas around hiring formerly incarcerated people?. In today’s episode, Prem Bhatia sits down with Andre Peart to unpack Andre’s experience re-entering the workforce, the stigmas around hiring formerly incarcerated people, and how ConConnect is helping address this issue. 

    Don’t forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches. 

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    22. Fostering A Culture Of Belonging Beginning With Your Interview Process

    22. Fostering A Culture Of Belonging Beginning With Your Interview Process

    How does your hiring practice impact your company culture and retention? In today’s episode, John Duisberg sits down with Josh McAfee to unpack hiring practices and how the way you attract top talent can impact your company culture. 

    Don’t forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches. 

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    21. 7 Action Strategies for Creating a People-First Culture from Top Executives

    21. 7 Action Strategies for Creating a People-First Culture from Top Executives

    John Duisberg and Prem Bhatia, Co-Founders of Cooleaf and The Great Retention podcast, sit down to unpack some of the biggest lessons learned thus far from the executive leaders we feature on this show and how they can apply to our business and people leadership today!

    RESOURCES RELATED TO THIS EPISODE

    Follow these featured guests on LinkedIn: 

    Join our community at TheGreatRetention.com
    Learn more about how to elevate your employee engagement at Cooleaf.com

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    20. Inspiring A Play To Win Culture

    20. Inspiring A Play To Win Culture

    In today’s episode, John Duisberg sits down with Brenda Leadley, SVP, Head of HR Americas at Allianz Global Corporate & Specialty. AGCS has shaped a culture with 9 total values, which have been a part of the company’s turnaround and have helped them in terms of The Great Retention. Brenda and John talk about values that inspire a culture of purpose-driven relationships, the remote work experience & its impact on connection, and the impact of “The Great Resignation” and “Quiet Quitting.”

    ABOUT BRENDA LEADLEY

    The Allianz Group has employed Ms. Leadley for 23 years. She has worked in various functions, including marketing, communications, IT, and Claims. These experiences, coupled with a master’s degree in Organizational Management and Development and 17+ years in HR, honed her interest in the drivers of positive corporate culture, including leadership, trust and transparency, and organizational design as it relates to accountability and decision-making. 

     Currently, she is the regional head of HR for the US, Canada, and Bermuda for Allianz Global Corporate & Specialty (AGCS). She manages all aspects of HR, from benefits ($54M+ budget, 32 benefits plans) to HRIS/payroll (22 vendors, 28 system interfaces) to development and employee relations (~1400 employees).

    Ms. Leadley joined Allianz in 1999 at its property & casualty company, Fireman's Fund, where she was in the marketing department. From there, she spent two years in IT, developing web application standards and becoming a usability expert, and then moved to Claims building the Claims Academy. All three roles involved significant change management efforts.

    In 2005, she moved to the Allianz headquarters in Munich to lead three global HR IT projects, including talent and performance management, e-learning, and e-recruiting. After five years, Ms. Leadley transferred to Paris to become global head of talent management at Allianz Trade, another Allianz subsidiary, where she implemented talent management and talent acquisition tools, processes, and standards along with delivering the AZ Trade Academy. In 2015, she returned to the US to head HR for AZ Trade’s Americas region, and then in 2018, she was appointed regional HR head for AGCS in New York.

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