The Hero Academy

About Michael Marsh:

My background demonstrates hands-on experience in developing and implementing strategic processes and procedures, expanding business opportunities, and managing optimal staff deployments to maximize efficiency.
I have amassed the skills required throughout my career to create and implement budgets successfully, recruit and train staff members, and ensure quality EMS delivery for patients in both small and large high performance systems. I have been involved in Emergency Medical Services for over 27 years and successfully served as the County of San Mateo Mass Casualty Incident Committee Chairman, Northern California Disaster Response Coordinator for the FEMA National Ground Ambulance contract, and launched the first EMS private/public partnership of Northern Ca. I implemented a unique and specialized operational style to a diverse workforce of over 450 employees, focusing on mentoring clinicians, improving interoperability with allied agencies, and increasing transparency as the Director of Operations for the private contractor of Alameda county EMS.
I am best known for my expertise in:
- Developing, implementing, and championing strategic process improvements, including standardization and streamlining to enhance efficiency and productivity.
- Establishing solid and trusting partnerships through exceptional relationship-building skills, utilizing solid communication and interpersonal abilities to secure employee, management, and allied agency trust.
- Overseeing all facets of special projects from inception through execution, identifying and securing necessary resources, equipment, and staff to meet project deadline and budgetary requirements.
- Identifying underperforming areas and effectively maximizing resource allocation, process redesigns, and workflow plans to achieve substantial gains and improvements.
I bring real-life experience to the national EMS community by offering my subject matter expertise to the Department of Homeland Security (DHS) Science & Technology department, consulting as an expert witness, and planning large scale events such as active shooter response exercises. I have coached and trained staff on patient care techniques, reinvigorating the medical team by encouraging feedback, openly discussing areas of concern, and brainstorming solutions to achieve a higher quality of work-life balance and boost staff morale. I am dedicated to optimizing operational success.

In this video, We interviewed Jessica Flores; Her bio: She is the Founder of Next Shift, LLC. Prior👮🏽turned mindset mentor, helping LEOs transition to civilian life by REdiscovering their IDENTITY, REdefining their PURPOSE, & REigniting their PASSION. Enjoy this episode :)

Eric McCants is currently an investigative sergeant at the Burke County Sheriff's Office. He is currently assigned to the narcotics division. Also, He just finished his Masters's Degree Program in Justice in Administration at the University of Phoenix. He is currently looking for and researching job opportunities for federal and state law enforcement agencies. Let's hear his awesome story in this new episode. Enjoy!

Vernon Herron has more than 35 years of experience in public safety and law enforcement. He currently serves as Director, Baltimore City Police Department, where he manages the Officer Safety and Wellness Section (OS&W) which houses both the Early Intervention and Health & Wellness Units. The Officer Safety and Wellness Section, promotes both physical and mental health through training, seminars/workshops, wellness initiatives and programming, health publications, and supporting officers’ in times of crisis. Additionally, OS&W facilitates police officers with immediate access to a mental health clinician, as soon as officers have been involved in a traumatic event, such as a “Police Officer Involved Shooting."

Prior to joining the Baltimore City Police Department, Director Herron served more than 27 years in the Maryland State Police, he also served as the Deputy Chief Administrative Officer for Public Safety and Director of Homeland Security in Prince George’s County, Md.

Throughout his career, he has lectured across the United States on crime strategies and public safety. He holds a Master’s of Science in Management from Johns Hopkins University. He also holds a Bachelor’s of Science in Criminal Justice from the University of Maryland, University College. Mr. Herron is a graduate of the Federal Bureau of Investigation’s National Academy, Session 187.

Vernon Herron has more than 35 years of experience in public safety and law enforcement. He currently serves as Director, Baltimore City Police Department, where he manages the Officer Safety and Wellness Section (OS&W) which houses both the Early Intervention and Health & Wellness Units. The Officer Safety and Wellness Section, promotes both physical and mental health through training, seminars/workshops, wellness initiatives and programming, health publications, and supporting officers’ in times of crisis. Additionally, OS&W facilitates police officers with immediate access to a mental health clinician, as soon as officers have been involved in a traumatic event, such as a “Police Officer Involved Shooting."

Prior to joining the Baltimore City Police Department, Director Herron served more than 27 years in the Maryland State Police, he also served as the Deputy Chief Administrative Officer for Public Safety and Director of Homeland Security in Prince George’s County, Md.

Throughout his career, he has lectured across the United States on crime strategies and public safety. He holds a Master’s of Science in Management from Johns Hopkins University. He also holds a Bachelor’s of Science in Criminal Justice from the University of Maryland, University College. Mr. Herron is a graduate of the Federal Bureau of Investigation’s National Academy, Session 187.

Walt McKinley is an Inspirational Speaker, Trainer, and #1 bestselling Author of “Monsters In My House, A True Story”, who delivers memorable keynote and training experiences focused on creating; a positive mindset, healing trauma, building resilience, communication, providing world-class customer service, and the Four Keys to Living an Extraordinary Life.

In today's episode, We have our special guest Marc Hildebrand, a husband, father, best-selling author, co-creator of the PUSH Coach Certification School, life and legacy coach for leaders, and Law Enforcement Sergeant from LAPD who grappled through leadership struggles for decades.

After discovering what was truly holding him back he was able to lead himself to a 100-pound weight loss, become more effective at producing results for him and his team at work and in his business, and create a home and work life more aligned with the LEGACY he wanted to create.

In this episode, we interviewed James Geering - Behind the Shield. We learn a lot from his experiences as a Firefighter and life as well. Enjoy :)