airways

In this episode we are joined by Dan Colussy who served as Pan Am’s President and Chief Operating Officer in the 1970s. Dan will share his experiences of working in the airline industry during a pivotal point in Pan Am history. This interview provides a unique look inside the workings of the  executive leadership of the airline in the 1970s. 

After serving in the U.S. Coast Guard after college, Mr. Colussy began his career in engineering at General Electric and then went on to work for American Airlines and Northeast Airlines in executive marketing positions before joining the prestigious advertising agency Wells, Rich and Green as Senior Vice President overseeing the Trans World Airlines account. 

As a result of a chance encounter seated next to the CEO of Pan Am on a TWA plane over the Atlantic, Mr. Colussy was hired by Pan Am in 1970 as Vice President of Marketing Development and in a short period of time was promoted to Senior Vice President of the same division.

In 1976, Mr. Colussy was promoted to Executive Vice President and was elected as a member of the Pan Am's Board of Directors. Two years later in May 1978, he was elected president and chief operating officer of Pan American World Airways by the company’s board of directors. William Seawell remained Pan Am CEO. 

Mr. Colussy left Pan Am in 1980 to pursue other opportunities in the airline and aerospace industries. A successful and respected businessman, among his many pursuits he served as chairman and CEO of Canadian Pacific Airlines and is the former Chairman of Iridium Satellite, which he took out of bankruptcy in 2000 and rebuilt into a global and profitable satellite network providing communications services for over one million customers worldwide.

Today, Mr. Colussy is the Chairman of Gemini Capital, a Venture Capital Fund investing in new technologies. 

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A very special thanks to Mr. Adam Aron, Chairman and CEO of AMC and president of the Pan Am Historical Foundation and Pan Am Brands for their continued and unwavering support!

In this episode we are joined by 99-year-old Lester Kappel. He worked for Pan Am during World War II beginning in early 1942 until mid 1946. He was stationed for the majority of World War II in Casablanca with the African-Orient division of Pan Am under the Air Transport Command. 

Lester provides a unique perspective of what it was like to be working for the airline during wartime in support of Allied forces that utilized Pan Am’s vast global network and resources making it a vital lifeline of resupply. 

He began his time with Pan Am as one of the airline’s esteemed mechanics and worked exclusively in 1942 on the celebrated Boeing B-314 Flying Boats and then later expanded his skills during the war to the engines of land-based planes. 

Lester was at the airport and saw President Franklin D. Roosevelt’s plane when he came to Casablanca in January of 1943 to meet with British Prime Minister Winston Churchill.

Watch the Pan Am 1945 post-war film called, Clippers at War, to learn more about the airline's contribution to the war effort: https://www.youtube.com/watch?v=vvElNiAsC_Y

After leaving Pan Am after the war, Lester Kappel worked in the family printing business for 30 years, while also serving as a volunteer firefighter on Long Island beginning in 1958.

In the 1980s, he sold the company and began working for the local library where he worked for over 30 years up until recently. During Hurricane Sandy in 2012, Lester literally did not stop helping his Long Island neighbors until he was dehydrated and had to be taken to the hospital.

Today, Lester is revered by family, friends, library patrons, and firefighters alike. He is a great supporter of the Pan Am Museum and has donated items that are proudly on display in our public exhibits.

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A very special thanks to Mr. Adam Aron, Chairman and CEO of AMC and president of the Pan Am Historical Foundation and Pan Am Brands for their continued and unwavering support!

In this episode we are joined by legendary journalist Sam Donaldson where we will talking about traveling  with Pan Am on assignment, covering presidents as White House correspondent, tracking down a Nazi war criminal, deregulation of the airlines, and everything in between.

He is best known for his distinguished 52 year career at ABC News, where he covered stories and conducted investigations of national and international interest. In 1977, he was assigned the coveted White House Correspondent assignment for ABC News, a post he would hold for the duration of the Carter and Reagan administrations. He would later return as ABC’s White House Correspondent for much of the Clinton Administration in the 1990s.

This episode is an indirect follow up to Episode 21: White House Press Charters and Flying with Air Force One where we explored Pan Am’s historic supporting role with presidential travel. In that episode we were joined by Dwight Chapin, a trusted aide to President Richard M. Nixon and Pan Am veterans: flight attendant Claire Graham and Captain John Marshall.

Sam Donaldson was a frequent passenger on Pan Am’s White House Press Charters during the Carter, Reagan, and Bush administrations.

In 1994, his Primetime Live segment on Erich Priebke, a former Nazi SS officer, set off a chain of events that ended with Priebke being arrested and convicted for war crimes and given a life sentence in prison. Remarkably, Priebke was living in Argentina out in the open for many years and admitted to most of his crimes on camera during Sam’s interview.

To learn more about this incredible interview that includes interviews with Sam Donaldson, ABC News producer Harry Phillips, and researcher Dalia Herbst, watch this segment of the television program Nazi Hunters.

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A very special thanks to Mr. Adam Aron, Chairman and CEO of AMC and president of the Pan Am Historical Foundation and Pan Am Brands for their continued and unwavering support!

In this episode we continue to celebrate Black History Month and are joined by veteran Pan Am pilots Captain Perry Jones and Ed Moon.

Perry was the first African American to be hired by Pan Am in late 1965 and Ed was the third to be hired in early 1967.

The second African American hired by Pan Am was Otis Benjamin Young in 1966. "O.B.," as he was affectionally referred to, was born in 1938 and graduated from Howard University and then served in the United States Air Force.  After Pan Am, he flew for Delta Airlines until retirement. Unfortunately, Captain Young passed away on June 9, 2021.

These gentlemen were legendary trailblazers at the height of the civil right movement in the 1960s.

All three left a lasting legacy at Pan Am, paved the way for other people of color and beyond, and were part of the change that transformed the commercial aviation community.

In 1976, Benjamin Thomas, an Eastern Airlines pilot, organized a meeting that formed the Organization of Black Airline Pilots, now called the Organization of Black Aerospace Professionals, to address discrimination in the airline industry.

Ed Moon was a one of the 38 founders of the organization and both Perry and Ed served as president and board chair of the organization through the years.

Today, the Organization of Black Aerospace Professionals or OBAP for short, is a world-leading non-profit organization that changes lives by creating a pathway to success through educating youth, communities, and professionals—shaping an aerospace industry as diverse as the people they serve.

For more information on OBAP, visit their website at obap.org. 

• Visit Us for more Pan Am History!
• Support the Podcast!
• Donate to the Museum!
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A very special thanks to Mr. Adam Aron, Chairman and CEO of AMC and president of the Pan Am Historical Foundation and Pan Am Brands for their continued and unwavering support!

In this episode we celebrate Black History Month and are joined by author Bruce Wolk to explore the inspiring life of sports legend Junius Kellogg and his incredible connection to Pan American World Airways. 

Junius Kellogg was born on March 16, 1927 in Haverstraw, New York to Lucy Lee Williams and Theodore Kellogg. Young Junius always excelled in the classroom as an outstanding student, but also was an exceptional athlete in every sport he attempted.

While in high school, Junius made the Virginia State High School All-Star Team, as well as, earning earn high marks in academics. After graduating in 1946, he was awarded a scholarship to West Virginia State, however, he was drafted into the U.S. Army after only one semester.

While in the military in 1948, Junius was named 1st Army all-around athlete. The next year he was offered a basketball scholarship to Manhattan College as the school’s first African American scholarship recipient. When eligible to play in the 1950-1951 season, the 6’10” Kellogg made an immediate impact on the team.

In January 1951, after reporting that someone was attempting to bribe him, Junius helped authorities uncover the biggest betting scandal in collegiate basketball history. And was subsequently hailed a national hero for his honesty and courage.

But despite this, a career in the NBA eluded him mainly because being the whistleblower embarrassed some of the league’s executives and star players that were likely involved in past betting schemes. After graduation in June 1953, he was invited to join the Harlem Globetrotters, even though he still dreamed of becoming a professional basketball player in the NBA.

That dream was shattered and his life forever changed on April 2, 1954 when a horrific car accident left him paralyzed from the shoulders down. While recovering in the Bronx Veterans Hospital, Junius was approached to be head coach of the Pan Am Jets, a wheelchair basketball team sponsored by Pan American World Airways. In addition, Pan Am offered him a job in the accounting department.

He became the first African American coach in the history of wheelchair basketball, and with the Pan Am Jets brought the sport to people throughout the world. Junius coached the U.S. Wheelchair Basketball team to a gold medal at the Tokyo 1964 Paralympic Games.

He died at age 71 on September 16, 1998.

To learn more about Mr. Kellogg and to watch a tribute video, visit the U.S. Olympic & Paralympic Museum. 

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A very special thanks to Mr. Adam Aron, Chairman and CEO of AMC and president of the Pan Am Historical Foundation and Pan Am Brands for their continued and unwavering support!

In this episode we are joined by Dr. Johanna O’Flaherty.

Johanna joined Pan American World Airways in 1970 as a flight attendant, and was later promoted to purser, trainer, and in 1986 was appointed Corporate Manager of Pan Am’s new Employee Assistance Program (also known commonly today as EAP).

In this role, Johanna was responsible for the oversight of bio-psycho-social-spiritual aspects of the 1988 Lockerbie disaster.

Her new book, a memoir called Flight With Weighted Wings, was released in January of 2023 and is available from the Pan Am Museum’s online store.

Watch Johanna’s Pan Am corporate video to new employees from 1987 on our YouTube channel.

Johanna received her Doctorate of Philosophy in Clinical Psychology from Pacifica Graduate Institute in California. Today, Johanna is an expert in crisis management from a psychological perspective, and a renowned expert in the field of trauma, addiction and recovery.

She served as Vice President of Treatment Services at the Betty Ford Center from 2006 to 2013, before serving as CEO of the Las Vegas Recovery Center, Senior Fellow of Clinical Services, from 2013 to 2016.

In addition, she adds her 40 years of personal recovery to her long list of accomplishments. Johanna developed and implemented Crisis Response Programs for Pan American World Airways, Trans World Airlines, and has facilitated the training of Crisis Response Teams for several other airlines as well.

Then in September of 2001, Dr. O’Flaherty was again called to New York to assist with counseling airline employees and facilitating the Crisis Response training for the New York City Transit Authority after the terrorist attacks of September 11th. She also conducted critical incident response training for the FBI and first responders.

Dr. O’Flaherty has been featured on American news channels CBS, ABC, NBC and CNN as well as several podcasts as an expert in her field.

To listen to more of Dr. O’Flaherty, check out the podcast called Living OnBrand with Kim and Glenda.

For more information on Johanna or to contact her, her website is www.johannahelps.com

Today, Johanna maintains a consulting practice and has an active schedule as a keynote speaker in crisis management and addiction. She resides in Las Vegas, Nevada. 

• Visit Us for more Pan Am History!
• Support the Podcast!
• Donate to the Museum!
• Visit The Hangar online store for Pan Am gear!
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A very special thanks to Mr. Adam Aron, Chairman and CEO of AMC and president of the Pan Am Historical Foundation and Pan Am Brands for their continued and unwavering support!

Headlines: Bomb Scare On Moscow-Bound Flight Found To Be False Alarm, Flight Resumed 

On December 11, 2022,  Abu Agila Mohammad Mas’ud Kheir Al-Marimi (Mas’ud), the suspected bomb maker in the bombing of Pan Am Flight 103, was arrested by the U.S. Department of Justice and brought to the United States for prosecution. 

In this episode we are joined by two distinguished guests, Fred Burton and Mark Zaid, who discuss counterterrorism, the intelligence community, the Lockerbie investigation spanning more than three decades, and the quest for American justice.

Due to the sensitivity of these topics, listener discretion is advised. 

Fred Burton is a former police officer, special agent for the Diplomatic Security Service of the U.S. State Department, and a New York Times best-selling author.  

His best-selling books include his personal memoir GHOST: Confessions of a Counterterrorism Agent and his other books Chasing Shadows: A Special Agent's Lifelong Hunt to Bring a Cold War Assassin to Justice,  and Beirut Rules: The Murder of a CIA Station Chief and Hezbollah’s War Against America.

Fred’s website is www.officialfredburton.com

Mark Zaid is an American attorney, based in Washington, D.C., with a practice focused on national security law, freedom of speech constitutional claims, and government accountability.

Many of his cases are very well known, such as suing Libya for the 1988 terrorist bombing of Pan Am Flight 103, which resulted in a $2.7 billion settlement, the largest of its kind against a foreign government for terrorist activities.  Mark’s website is www.markzaid.com

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• Visit The Hangar online store for Pan Am gear!
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A very special thanks to Mr. Adam Aron, Chairman and CEO of AMC and president of the Pan Am Historical Foundation and Pan Am Brands for their continued and unwavering support!

In this episode we will be recognizing the 31st anniversary of Pan American World Airways ceasing operations and explore the lead up to and the tumultuous year of 1991 which ended with the shutdown of Pan Am.

For the first interview, we are joined by the last CEO and Chairman of Pan Am, Russell L. Ray, Jr., and talk about his unpredictable and short time as the last leader of the airline. Mr. Ray has held senior positions with British Aerospace Inc., McDonnell Douglas, Pacific Southwest Airlines, Eastern Airlines and the Lockheed Aircraft Corporation. 

For the second interview, we are joined by  the "Last Clipper" Captain Mark S. Pyle, who made history as the last pilot to fly a revenue flight of Pan Am from Barbados to Miami.  Captain Pyle then flew for United Airlines from 1992 to 2005.  After hanging up his wings, he fulfilled a boyhood dream and became a police officer in 2007 and retired in 2012. 

• Visit Us for more Pan Am History!
• Support the Podcast!
• Donate to the Museum!
• Visit The Hangar online store for Pan Am gear!
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A very special thanks to Mr. Adam Aron, Chairman and CEO of AMC and president of the Pan Am Historical Foundation and Pan Am Brands for their continued and unwavering support!

See omnystudio.com/listener for privacy information.

This week’s episode is all about dream trips, those once-in-a-lifetime bucket list escapes that will have you drooling from ear-to-ear from Sri Lankan beaches and Maldives’ turtles to African safaris and a special families-eye preview of the 2022 Qatar World Cup.

Episode Highlights

Behind The Page
Author Kate Wickers takes us behind the pages of her new book ‘Shape of a Boy’, sharing
details of her favourite family adventures to Borneo, Tanzania and Laos.

Don’t Take Our Word For it
9-year-old Elisa tell us why she loves Sri Lanka and how it’s especially good for kids that love
wildlife, beaches and exotic desserts.

Are We There Yet?!
The World Cup 2022 will be played in Qatar and we think it might just be the best world cup yet for families. Why? Amazing beaches, incredible desert adventures and insanely fun hotels
including one with an entire man-made canyoning adventure in the resort for the kids to enjoy.

Bedtime Story
Katie tells us a magical story of night snorkeling in the Maldives and a particularly colourful
octopus you’ll never forget.

The adventure doesn't stop when you have kids; it's just the beginning.

Brought to you by Family Traveller magazine, the global voice of authority on family travel, each episode offers in-depth expert advice and all the know-how family travellers like you need to make the most of your time away. Like travel? Have kids? You’re in the right place.

Let us help you go further.

Hosted by Katie Bowman, mum and editor of Family Traveller magazine, and Aaron Millar, award-winning travel writer and dad of two,

Find out more:
www.familytraveller.com
@familytraveller

Produced by Armchair Productions, the audio experts for the travel industry
www.armchair-productions.com

This episode was sponsored by Qatar Airways, the No.1 family travel airline in the world.

Go to www.qatarairways.com and type in the code JOINEUR21 to get 3500 bonus Q-miles (valid until March 31st, 2022) and start planning that next dream trip today.

Mike and Corey talk high performance breathwork with Dr. George Dallam PhD. George is an exercise physiologist at Colorado State University Pueblo and former US national triathlon coach of elite athletes. George and his research team have done some of the early research on the benefits of nasal breathing for athletic performance.

With the unfortunate rise of lung-related conditions brought on partially by the pandemic, the need for respiratory therapists has never been more rampant. In this episode of Health Careers, Dr. Richard Marn is joined by Registered Respiratory Therapist Aimee Eaton. Aimee found her calling only after pursuing a different path, but she’s never looked back since! Join in on the conversation to find out how Aimee discovered her purpose and why respiratory therapy might be the career for you too! Plus, she explains how COVID exponentially increased the need for RRTs now and in the future. Stay tuned!

In this episode we explore the first presidential flight. Then we are joined by Pan Am Captain John Marshall to share memories of the very last flight of Pan Am. 

The mission of the Pan Am Museum Foundation is “to educate, celebrate,and inspire present and future generations by preserving historical and diverse personal stories of Pan American World Airways.”

Pan Am was a pioneer in air travel and still stands as one of the most iconic and innovative airlines in aviation history. 

That legacy lives on at the Pan Am Museum in Garden City, New York, where you can explore the rich history of the aircrafts and individuals at the heart of the company known as The World’s Most Experienced Airline. 

• Visit Us for more Pan Am History!
• Support the Podcast!
• Donate to the Museum!
• Visit The Hangar online store for Pan Am gear!
• Become a Member!

Follow us on Facebook, Instagram, and Twitter!

A very special thanks to Mr. Adam Aron, Chairman and CEO of AMC and president of the Pan Am Historical Foundation and Pan Am Brands for their continued and unwavering support!

Opened to the public in 2016 in Garden City, Long Island, New York (outside of NYC), the Pan Am Museum presents the Pan Am Podcast! 

The Museum’s mission is “to educate, celebrate, and inspire present and future generations by preserving historical and diverse personal stories of Pan American World Airways.”

In this inaugural episode, Museum Director and Board Chair Linda Freire introduces the Pan Am Museum and talks about her career as a flight attendant, recruiter, and manager with Pan Am. 

Pan Am was a pioneer in air travel and still stands as one of the most iconic and innovative airlines in aviation history. 

That legacy lives on at the Pan Am Museum in Garden City, New York, where you can explore the rich history of the aircrafts and individuals at the heart of the company known as The World’s Most Experienced Airline. 

• Visit Us for more Pan Am History!
• Support the Podcast!
• Donate to the Museum!
• Visit The Hangar online store for Pan Am gear!
• Become a Member!

Follow us on Facebook, Instagram, and Twitter!

A very special thanks to Mr. Adam Aron, Chairman and CEO of AMC and president of the Pan Am Historical Foundation and Pan Am Brands for their continued and unwavering support!

Designing customer experience in travel...

Liliana Petrova, Director of Customer experience at JetBlue Airways, Visionary, Strategist, Customer Experience Professional and Blogger, joins John Matson, Bess Chapman, and Pavan Bahl in the MouthMedia Network studios powered by Sennheiser.

In this episode:

• Liliana Petrova on designing for Experience is like a multi-phase cake
• What is movement,
• Technology design, how to achieve movement as fast and seamless as possible
• How people will feel about the brand and interactions
• Why the experience designer needs to be a vision thinker and can’t design in increments
• Facial recognition, and why with some brands it is like having a same experience like prison or the subway, and determining that will never happen like that with JetBlue as an experience
• Delight comes from the elements and when it works to one’s standards
• Designing experience is like being like a conductor of an orchestra
• Innovation is not building new things, but finding connections that didn’t exists before between existing things
• Getting a sophisticated program up in just four months
• Will airports be the player of the future they are today?
• The quest to eliminate waiting time with bags and taking away levels of friction
• How airports could transform from being simply a processing center, and therefore offer a chance to give you joy
• Other brands doing it right, and those doing it wrong — Milan train system can do better
• Every customer has their own version of an emotional reaction — but engineering things like efficiency can create emotional experiences, creating value
• Being driven by making the world a different place, making life easier
• Liking things that stretch when it is implausible
• Why the Hyperloop is exciting
• How Petrova moved from financial analyst to design
• The baseline of customer experience is process and strategy, making connections and seeing all channels of marketing
• And hard work
• How enterprise brands can’t preserve everything with scale
• Innovation is not the end goal, it’s a way to be relevant to the customer
• The alignment in the interest of the future costumer
• Credit cards and miles/points/rewards
• Petrova on being Bulgarian and a view at her work and the American ecosystem, and having perspective
• Why Abraham Lincoln was amazing
• An intuitive move and coming to America, having two “homes”, being a citizen of the world
• Doingcxright.com

Liliana can be reached at https://thepetrovaexperience.com/

See omnystudio.com/listener for privacy information.

Kevin Freiberg is the Author of worldwide best seller – ‘Nuts!: Southwest Airlines' Crazy Recipe for Business and Personal Success’. Govindraj Ethiraj speaks with Kevin about the factors that have been instrumental for Southwest Airlines to remain continuously profitable for the last five decades. They discuss key-success-factors that can be emulated by competitors and other industries and also factors that can’t be emulated easily without a fundamental shift in the way organizations think.

You can listen to this show and other awesome shows on the IVM Podcasts app on Android: https://ivm.today/android or iOS: https://ivm.today/ios, or any other podcast app.

You can check out our website at http://www.ivmpodcasts.com/

See omnystudio.com/listener for privacy information.

Leonardo Fabbri discusses the role of benralizumab for treatment of asthma and COPD.

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