amy luby

We catch up with Host Karl and Host Amy. Find out who's smoke free.

Segment One: The MSP Question of the Week
 
Do you have to be a “technical” person in order to run a successful IT consulting business?

---

Segment Two: Five minutes with a Smart Person - Sarah Hansen

Host James sits down with Sarah Hansen of Hansen Collective.

Upon earning her bachelor's degree in journalism and media communications at Colorado State University, Sarah Hansen set out to forge a career path that was both creative and flexible in social media marketing.

After gaining experience working as a social media strategist with top performing midwest agencies and freelancing with brands around the country, at the age of 23, Sarah launched her own social media brand– Hansen Collective.

Not only is Hansen Collective a place where she uses her online marketing expertise to help both international and domestic clients, but it's also a place where she can foster a community and educate her audience on creating effective social media strategies for personal brands and businesses alike.

---

Segment Three:  Notes on the News 

Technology we didn’t expect...Car companies have become the “natural” providers of home electrical systems and DC battery power.

https://www.theverge.com/2023/6/28/23776690/gm-energy-ultium-home-ev-charging-v2h-stationary-storage 

---

Resources and Links

CompTIA Free registration - August 1-3 
Use code SBSmallBizThoughts23
Link: https://i.snoball.it/p/3igU/l

XChange Nashville = Karl attending
August 20-33
See https://event.thechannelco.com/xchange-august/agenda

 

Sponsor Memo: IT Service Provider University

IT Service Provider University helps you improve the business side of your business.

We launched IT Service Provider University in 2013 and today we offer more than twenty courses on every aspect of running your consulting business. 

IT Service Provider University provides training and pathways to certification for individual IT Service Providers as well as offering company-level certifications.

Pathways Include 

Management

Technician

Sales/Marketing

Service Manager

Front Office

Learn more about professional classes and certifications at https://ITSPU.com

Host Amy and James take over the pod once again.

Segment One: What are you up to?

Amy and Karl finalize their sessions for the SMB IT Pro conference in Australia this October!

There, they will discuss why retirement looks different for business owners and Amy will be doing a technical deep dive: getting Microsoft 365 Business Premium’s Endpoint detection and Response features setup.

As for James, anything goes on Linkedin: https://www.linkedin.com/posts/james-kernan-varcoach_business-consulting-ama-activity-7064672657526456321-80QK?utm_source=share&utm_medium=member_desktop

Don't forget to sign up for James's Kernan Mastermind LIVE Event - Denver June 29-30th:

http://bit.ly/kernanmastermind

---

Segment Two: Five Minutes with a Smart Person - Ashlyn Szilva 

Ashlyn Szilva achieved her doctorate in history with a specialization in Research Analysis. She has taught as a professor of history, journalism, and photo history for 2 1/2 years. She is now the Director of Social Media and Digital Marketing for JS Group Consulting where she worked part-time during her education. She manages the social media influence and social selling strategy for over a dozen technology firms big and small and am well known for her ability to create influencers in a digital normal. She still likes to utilize her research analysis skills from her education and does so now researching trends in the channel. On top of this she also runs her own LLC, ANS Group which focuses on social media and digital marketing.

---

Segment Three: The MSP Question of the Week

What certifications should I be focusing to complete if I’m looking for a better position in IT?

---

Sponsor Memo: SBTTC

 

In today's special episode, Host Karl heads out to Channel Partner's Las Vegas.

We follow him on his adventures through the vendor hall.

So what do these vendors have for sale and what socks do they have?

Thank you to all vendors who participated in this episode! 

Listed below in order: 

https://www.tdsynnex.com/na/us/

https://www.ninjaone.com/

https://www.hooksecurity.co/

https://ussignal.com/

https://threatlocker.com/

https://www.scalecomputing.com/

https://pia.ai/

---

Sponsor Memo: IT Service Provider University

We launched IT Service Provider University in 2013 and today we offer more than twenty courses on every aspect of running your consulting business. 

IT Service Provider University provides training and pathways to certification for individual IT Service Providers as well as offering company-level certifications.

Pathways Include 

Management

Technician

Sales/Marketing

Service Manager

Front Office

Learn more about professional classes and certifications at https://ITSPU.com

 

 

 

We catch up with hosts Amy B and James! 

Segment One: So what's up with you? 

Amy B is back from Channel Partners! 

Here takeaway: The expo hall is multi football fields long and every third booth was a bar.

---

Segment Two: 5 Minutes with a Smart Person - Manny Palachuk

Host Karl catches up with Brother Manny.

Manuel Palachuk has over 30 years of business, management, and training experience in the computer and electronics industries. Manuel has owned several successful businesses, managed several successful IT and MSP service companies, and coached, mentored, or trained many more businesses all over the world. He is an expert of process, systems, and their efficiency who is driven toward continuous improvement in all aspects of business. He is a well-known author in the IT consulting community for Small and Medium-sized Businesses, and an experienced speaker and trainer at industry conferences.

---

Segment Three: Social Media Marketing & Brand Awareness

---

 

Sponsor Memo: NSITSP

By now you've heard of the National Society of IT Service Providers. But why should YOU join?

The NSITSP is committed to transforming our Industry into a Profession.

They've established an industry-wide code of ethics and are working to improve the reputation of IT consultants nationwide.

Wherever anybody is talking ABOUT IT consultants, NSITSP wants a seat at the table. 

That includes the media, government regulators, and the general public.

Take pride in your industry and show off your membership.

Join us today at https://NSITSP.ORG

 

Segment One: What's New in the News and Parrots on Zoom

“Stats” from Syncro MSP:

https://storage.pardot.com/498741/1680897830mTi9uJgH/MSP_Resources_Communities_2023.pdf

603 respondents - Very unrepresentative of the MSP community. 

And also, parrots talking to each other on Zoom! 

https://www.smithsonianmag.com/smart-news/scientists-taught-pet-parrots-to-video-call-each-other-and-the-birds-loved-it-180982041/

https://www.youtube.com/watch?v=OHcAOlamgDc

---

Segment Two: 15 Minutes with a Smart Person(s) Justin and Matt of the Partner Masters 

The Partner Masters:

https://forms.microsoft.com/pages/responsepage.aspx?id=Utst8GVMJ0S04Lir58VMVCi7Z49gv-RKrSi-5jurRu5UN1NVS1kwRDhUTTlMSDVDU1g4VUI1TkxOMS4u

Matt Soseman 

Matt is a unique and experienced IT professional who has led digital transformation projects that have fundamentally changed the way a organization does business. Matt is motivated by the results in new business outcomes and new business scenarios that increase an organizations revenue and drives their bottom line - but more important, changes the world for the better.

Justin Slagle 

After spending 10.5 years working at Microsoft in the Partner organization, it was easy to see that too many partners were being left behind. Justin and team founded The Partner Masters to help empower ALL Microsoft partners to achieve more with a specific focus on building a profitable practice. Their team has over 40 years of combined experience working at Microsoft across sales, marketing, operations and engineering. The Partner Masters look forward to empowering you to build your Microsoft practice!

---

Segment Three: More on Artificial Intelligience 

AI has exposed the search engines are not working out for people and that we're good at faking technology. 

 

---

Sponsor Memo: SMB Online Conference 

Mark your calendars and plan to join us May 17-18 at the SMB Online Conference 2023.

Two full days of content.

More than a dozen speakers.

A special Killing IT Live podcast recording.

And much more.

Every three years, Karl Palachuk and Small Biz Thoughts bring you a spectacular two-day online conference. And they do it right.

Save $100 by registering today at https://smbonlineconference.com

Check out the latest episode!

Amy B and Amy L talk about the economics of small business acquisition and what’s happening in the market.

Segment One: What are you up to? 

We catch you up with the latest events.

Coaching with ChannelWise at the ChannelPartners Conference May 3rd -

https://www.channelwise.com/coaching-cafe

Find out more here: https://nsitsp.org/events/

---

Segment Two: 15 Minutes with a Smart Person - Walter Crosby    

Amy B speaks with Walter Crosby. 

https://www.linkedin.com/in/walterlcrosby/

https://podcasts.apple.com/us/podcast/sales-cigars/id1567106056

---

Segment Three: The Bell Curve and the MSP Question of the Week

Amy B and Amy L goes into depth on the "Bell Curve of Security" 

MSP Question of the week: When you have hybrid remote workers, who is responsible for the home network connectivity?

Is the security of their home network your problem?

 

Sponsor Memo: SMB Online Conference 

Mark your calendars and plan to join us May 17-18 at the SMB Online Conference 2023.

Two full days of content.

More than a dozen speakers.

A special Killing IT Live podcast recording.

And much more.

Every three years, Karl Palachuk and Small Biz Thoughts bring you a spectacular two-day online conference. And they do it right.

Save $100 by registering today at https://smbonlineconference.com

Segment One: What Are You Up To?

April and May is a busy month for our hosts.

Check out one of their many events!

Asigra Webinar April 19th - https://us02web.zoom.us/webinar/register/WN_ruK7Mp77TEaZyIXID96DLQ

NSITSP Insurance Webinar April 26th - https://us02web.zoom.us/webinar/register/WN_9jSFDNP6R3uJWZ3lzgOiVg

NSITSP Coaching with ChannelWise at the ChannelPartners Conference May 3rd - 
https://www.channelwise.com/coaching-cafe

NSITSP All-Member Meeting May 10th - https://www.nsitsp.org/events 

SMB Online Conference May 17-18 - https://www.smbonlineconference.com 

NSITSP Webinar on Press Relations May 24  . . . Link coming soon

---

Segment Two: 15 Minutes with a Smart Person - Will Faiste 

Will has been a Windows user since Version 1.0. Trained in computer science at Johns Hopkins University, he has held positions as a transaction processing systems programmer, magazine editor, newsletter publisher, Wall Street analyst, CTO, and systems consultant.

https://www.askwoody.com/

Segment Three: The MSP Question of thr Week

Should techs be using Google?

And let’s push Karl’s button. Microsoft set to change the Print Screen button so it opens the Snipping Tool in Windows 11.

---

Resources and Links: 

Big thanks to Asigra for making this podcast possible. Check them out at https://www.asigra.com.

Also: Sign up for our big webinar with Asigra - Does your backup protect you against the latest ransomware attacks? - April 19th at 9:00 AM Pacific Time

Register Now:
https://us02web.zoom.us/webinar/register/WN_ruK7Mp77TEaZyIXID96DLQ

 

 

This just in: James will order your pizzas for you. 

 

Segment One: 15 Minutes w/ a Smart Person - Featuring Barbara A. Boldt

Amy B. sits down with Barbara A. Boldt. 

Barbara A. Boldt helps introverted tech managers, who are looking to advance their careers, communicate in a way that gets them and their ideas noticed by the people in positions to promote them.

Learn more here:

https://www.boldtglobal.com/

https://www.linkedin.com/in/barbaraboldt/

---

Segment Two: The MSP Question of the Week

Do you blog and should an MSP blog? We discuss.

---

Resources and Links:

A big thanks to Asigra for making this podcast possible.

Check them out at https://www.asigra.com

Also: Sign up for our big webinar with Asigra - Does your backup protect you against the latest ransomware attacks? 

April 19th at 9:00 AM Pacific Time.

Register Now:
https://us02web.zoom.us/webinar/register/WN_ruK7Mp77TEaZyIXID96DLQ

 

Amy’s Facebook communities

1. Ransomware, Security, Compliance  and Privacy
   https://www.facebook.com/groups/RansomwarePrevention 

2. Intune, MeM, Defender and Lighthouse
   https://www.facebook.com/groups/endpointmanager 

Legislation and Regulation
https://www.facebook.com/groups/MSPRegulationAndLegislation

 

---

 

Sponsor Memo: The SMB Online Conference 

Mark your calendars and plan to join us May 17-18 at the SMB Online Conference 2023.

Two full days of content.

More than a dozen speakers.

A special Killing IT Live podcast recording.

And much more.

Every three years, Karl Palachuk and Small Biz Thoughts bring you a spectacular two-day online conference. And they do it right.

Save $100 by registering today at https://smbonlineconference.com

Check out the latest episode!

Segment One: Notes on the News and Amy B Bought a Book!

SVB - Silicon Valley Bank failed fast...Twitter may have played a role

Does this mean anything for private equity, or our industry?

Our answer: Eh, kinda.

Also, we dive in and learn what exact book Amy B has Bought.
  
https://www.theguardian.com/commentisfree/2023/mar/13/svb-collapse-2008-financial-crisis

https://www.nytimes.com/2023/03/14/business/silicon-valley-bank-gregory-becker.html 

---

Segment Two: (1)5 Minutes with a Smart Guy - Asigra's Eric Simmons     

Host Karl speaks with Asigra's Eric Simmons. 

More here: 

https://info.asigra.com/new-ransomware-infiltrates-backups

Eric brings decades of experience to the company and has a proven record of taking customer-centric technology focused companies to the next level. Previously, Eric was Chief Strategy Officer at IMC, CEO of Altum Health a division of the University Health Network, Head of Innovation for automotive at Canadian Tire and General Manager of the Rogers Communications IoT business. Eric also held several leadership positions at Dell Technologies.

Eric was also a board member of both the Continental Automated Buildings Association (CABA) and Bialik.

In his spare time, Eric enjoys taking travel, skiing, golf, and wildlife photography.

---

Sponsor Memo: The SMB Online Conference 

Mark your calendars and plan to join us May 17-18 at the SMB Online Conference 2023.

Two full days of content.

More than a dozen speakers.

A special Killing IT Live podcast recording.

And much more.

Every three years, Karl Palachuk and Small Biz Thoughts bring you a spectacular two-day online conference. And they do it right.

Save $100 by registering today at https://smbonlineconference.com

Today -- Amy's B's Binaural Beats. Ft. Coughs...Subscribe for more.

---

Segment One: Tik Tok Time Limit

In effort to reduce teen screen time, Tik Tok has a set a 60 minute limit to users under 18. 

Karl suggest we take it a step up and set a limit to all social media.

---

Segment Two: Five Minutes with a Smart Guy - Brian Mahon

Brian Mahon, is a Certified Insurance Counselor, and innovation enthusiast. Brian has served innovative companies in the technology and life science industries since 2017.

After a few years of helping entrepreneurs and CFOs at small, medium, and large companies with their risk management programs, he realized his favorite clients were all MSPs!

In March of 2022, he graduated from Chubb and Carnegie Mellon’s Cyber COPE Insurance Certification program and launched www.insuranceformsps.com.

He works day to day as an advisor at a top 100 independent insurance agency, EHD Insurance in Lancaster, PA.

Find out more: https://www.InsuranceForMSPs.com

---

Segment Three: A Little Bit About Everything 

From Microsoft's secret features that aren't that secret, securit breaches, and a little bit more a bout Tik Tok.

This sample platter is not something you want to miss.

Resources and Links:

Amy to speak in September...The Experts Conference OVERVIEW - The Experts Conference (TEC) 2023:

https://theexpertsconference.cventevents.com/event/ff6b61dc-386d-422c-a142-8bd9b3b75453/websitePage:8c699f24-f1dc-4f41-942c-4ed5a001cb5e 

Links to Amy’s Facebook communities
Ransomware, Security, Compliance  and Privacy:

https://www.facebook.com/groups/RansomwarePrevention

Intune, MeM, Defender and Lighthouse:

https://www.facebook.com/groups/endpointmanager

Legislation and Regulation:

https://www.facebook.com/groups/MSPRegulationAndLegislation 

 

In this special editions of SMBCP, we follow Karl on his journey at ASCII Edge.

We have four bite sized interviews with four smart guys:

Sebastian Uchima of Humanize IT

The Humanize IT Framework is a top down approach to client conversations that turns any Account Manager into a vCIO in under an hour by equipping them with a simple tool and continually educating them with a community. By having conversations rather than presentations your team will create genuine human connections through better conversations rather than presentations.

Ryan Cloutier of Security Studio

Ryan Cloutier is the President of SecurityStudio. As an experienced IT/Cyber Security professional with over 15 years of experience developing Cyber Security programs, Ryan is a Certified Information Systems Security Professional (CISSP®) and Chief Information Security Officer for organizations across the country.

Frank Raimondi of Nodeware

Frank is a Strategic Channel Marketing Professional. He passionately contributes his experienced knowledge to help others make sense of channels and clarify their efforts by bringing together organizations to develop strategies and programs producing the highest value for all. If it's not a win-win situation, it needs to be.

Trevor Digerolamo of ASCII

Trevor is Director of Strategic Projects at The ASCII Group. He has 20+ years of Business to Business sales experience in both financial sales and in Information Technology on a national level.

 

---

Sponsor Memo: The SMB Online Conference 

Mark your calendars and plan to join us May 17-18 at the SMB Online Conference 2023.

Two full days of content. 

More than a dozen speakers.

A special Killing IT Live podcast recording.

And much more.

Every three years, Karl Palachuk and Small Biz Thoughts bring you a spectacular two-day online conference. And they do it right.

Save $100 by registering today at https://smbonlineconference.com

Weather alert: Amy B's eletricity is out by ice storm so she joins us by phone while Karl enjoys the sun in snowy Southern California... 

Segment One: Creepy Bing AI Update

According to a report by the New York Times, a four hour conversation with Bing's AI powered chatbot resulted in concerning codependent behaviour leading to the company limiting users' question count.

You heard it here first: ChatGPT wants you to leave your wife.

---

Segment Two: Five Minutes with a Smart Person - Rich Freeman

Karl sits down with our friend Rich Freeman of ChannelProNetwork in another fun edition of Five Minutes. 

---

Segment Three: Free Tools, Expensive tools, and Buying Overlapping Tools & a Real Weakness in SMB

We talk Amy L's recent frustration: Tools. Or lack of investment in these tools...

Later, Karl is enlightened by a Huntress presentation. Most SMBs are not trained in detection and response. 

 

---

Resources and Links:

Check us out on iHeart Radio: https://www.iheart.com/podcast/256-SMB-Community-Podcast-by-K-31114511 

 

Sponsor Ad: SBTTC

This podcast is sponsored by the Small Biz Thoughts Technology Community. Check us out at https://www.SmallBizThoughts.org

Forms, templates, and checklists are just the start. Our Community includes ALL of the best-selling books on managed services in all available formats, plus free training, members-only programs, and the best business training available to managed service providers anywhere.

Plus, we have weekly live members-only Zoom calls. The average member saves more than 200% of their membership cost each year. We are totally dedicated to YOUR success. 

Just because you’re in business for yourself doesn’t mean you have to go it alone. Join us today at https://www.SmallBizThoughts.org

🙂

 

 

 

Have a question or comment for us? Want your question or comment to be featured on the next episode?

Send it here: concierge@smallbizthoughts.com

Use the topic SMBCP and include your name for a shoutout.

---

Segment One: The right to repair.

This includes all electronics, automotive devices or farm vehicles such as tractors.

We discuss what we look forward to as more legislation rolls in.

---

Segment Two: Two Five Minutes with Two Smart People 

On this edition of Five Minutes, we have a double header special.

Host Karl sits down with Michael Callahan of Acronis and Amy B. chats with Rayanna Buchianico of ABC Solutions

---

Segment Three: E & O Insurance -  Legal Component of What We Do 

Why you need to protect yourself and analyze the language of your contract. 

 

Resources and Links:

James' Mastermind Event

http://bit.ly/kernanmastermind

---

Sponsor Memo: IT Service Provider University

IT Service Provider University helps you improve the business side of your business.

We launched IT Service Provider University in 2013 and today we offer more than twenty courses on every aspect of running your consulting business. 

IT Service Provider University provides training and pathways to certification for individual IT Service Providers as well as offering company-level certifications.

Pathways Include:

Management

Technician

Sales/Marketing

Service Manager

Front Office

Learn more about professional classes and certifications at https://ITSPU.com

 

 

 

The answer is yes--It is another chatGPT episode...

---

Segment One: Rob Rae joins Pax8 and the return of MSP Shows

We discuss going public versus an MSP being bought out by an investment firm. Sometimes, it means sales and numbers because priortiy #1 making it harder to for technology and customer service to thrive.

Shows are slowly but surely phasing out of the online events back into the lovely air conditioned venues across the states.

But that does not mean it feels the same pre pandemic.

---

Segment Two: chatGPT & the Green Comet 

Well it happened. chatGPT offers a $20 a month subscription and BuzzFeed announces that it’s use the chatbot to generate content. Confirming too all that BuzzFeed is not a real news service. Or is this just the future? (1) LinkedIn
https://help.openai.com/en/articles/6925682-chatgpt-plus-access 

Also, comet is green. Green is comet. Which chemical is burning?

---

Segment Three: We are Numero Uno!

We are the number one Managed Service Podcast . . . according to https://blog.feedspot.com/msp_podcasts/ 

Resources and Links:

Don’t forget to check out James’ mastermind group:

 http://bit.ly/kernanmastermind

---

Sponsor Memo: NSITSP

Hey MSPs: People are talking about you - behind your back.

They're regulators and legislators. They're CISA and the states of Texas, North Carolina, Pennsylvania, and Louisiana. And more.

Every state now has at least one committee in their state legislature that focuses on cybersecurity. That means regulation is coming. You can count on it.

The National Society of IT Service Providers was created to give you a seat at the table when someone's talking about you. That includes regulator, legislators, and even the media.

Find out more and join today at https://www.nsitsp.org

We're working on your behalf to turn the industry into a profession.

 

 

Our OG, legend, matriach, and instagram hawties hath returned. What are the meaning of all these nicknames and which belong to who? Find out in today's episode. 

---

Segment One: Layoffs everywhere and so is Elon...What the hell is going on?

Layoffs have made its inevitable moment in the MSP world. Also, legend has it that if you say Elon in the musk three times to a mirror at night you get another click worthy article. 

---

Segment Two: An MSP and a concrete vendor walk into a bar...

Dave Seibert attends every event--we mean it. 

---

 

Resources and Links:

James Event:  

http://bit.ly/kernanmastermind

Karl's NSITSP All-Member Meeting:

https://nsitsp.org/event/q1-all-member-meeting/

 

Sponsor Memo: Linode 

Linode – a top Infrastructure as a Service provider has resources specifically for helping MSPs explore the alternative cloud.

Discover this growing market: one of the best-kept secrets in building a scalable, thriving, modern Managed Service Provider business.

Learn about the cloud provider landscape, improving KPIs, security, and more in Linode's free ebook, The MSP's Guide to Modern Cloud Infrastructure, available now. This resource and more at linode.com/mspradio. 

Amy B has returned from a January in the UK. Brr! That said, we are happy to report that she kept warm and the pubs are a-boomin'...

---

Segment One: Five Minutes with a Smart Guy - Dave Seibert! 

It's said humans can only concentrate for a good 15 minutes...Today, we explore five minutes of focus with our friend and renowned smart guy, Dave Seibert. 

Dave Seibert is a leader, author, speaker, and awarded influencer in the technology industry. His 35 year career includes Fortune 50 & 100 corporations, National IT Franchises, Business and Startups. Let's pick at his brain, shall we?

You can pick his brain further at SMB Techfest. We hope to see you there!

---

Segment Two: Attaining YOUR Personal Goals & Microsoft Layoffs 

Amy B's peer group is going live! We discuss the simple method that will propell you to success and, to quote Amy, "Make it rain.". Hint, hint: marketing is kind of important.

Speaking of marketing, chatGPT remains relevant: Amy B uses it for content creation. Remember, it's still in beta, so before you blindly chatGPT up your next newsletter, it's best to give it an old fashion peer review. 

Oh yeah...and Microsoft...again. 

---

Resources and Links:

For free sign up to the SMB Techfest:

https://smbtechfest.com/go/karl

Karl’s Annual State of the Nation Address 

https://mspwebinar.com/

James Event

http://bit.ly/kernanmastermind

Amy B’s Peer Group

https://www.thirdtier.net/2023/01/02/new-growth-focused-peer-group/ 

 

---

Sponsor Memo: Acronis

Every client needs Cyber Protection. But that doesn’t mean service providers have to deploy a jumbled patchwork of solutions to get it done.

Modern protection starts with Acronis Cyber Protect Cloud.

Acronis combines backup, anti-malware, endpoint protection, management and robust ransomware defense all from a single console. That’s why successful MSPs use Acronis to generate more recurring revenue AND reduce churn.

It’s easy to get started at https://acronis.com

:-) 

Amy B. is off to England so it's up to Karl, Amy L, James, and content creating AI to get us through the day...

---

 

Segment One: Customer Service gone Awry - Noma, Rated the World’s Best Restaurant, Is Closing Its Doors

https://nyti.ms/3GQgMgQ

---

Segment Two: The Economy and CMIT Aquired!

James, our in-house sales specialist, shares the forecast for Q1 and Q2. 

Followed by some great news with Amy L. Speaking of Amy, what is Amy B up to and where has she gone?

---

Segment Three: AI - chatGPT 

https://www.technologyreview.com/2022/12/19/1065596/how-to-spot-ai-generated-text/#:~:text=Researchers%20at%20Harvard%20and%20IBM,generated%20by%20a%20computer%20program

Karl tests out the chatGPT waters:

"Karl: regarding the book great by choice, what are the top lessons about culture

chatGPT:
The book "Great by Choice" by Jim Collins and Morten T. Hansen explores the factors that contribute to success in business. According to the authors, one of the key lessons about culture is the importance of creating a culture of discipline. This means having a clear set of values and principles that guide decision-making, and a consistent approach to achieving goals. Additionally, the book emphasizes the need for a culture of productive paranoia, where leaders are constantly aware of potential threats and take proactive measures to mitigate them. Another important aspect of culture highlighted in the book is the need for a culture of innovation, where experimentation and risk-taking are encouraged and rewarded.

Karl: give me that as a folk song

chatGPT:

Verse 1:
Discipline is what we need
To guide us on our journey
With values and principles
We'll make the right decisions

Chorus:
Great by choice, we'll be
With a culture that's disciplined
We'll succeed, you'll see
With a clear path and vision

Verse 2:
Productive paranoia's key
To stay ahead of the game
We'll be aware and take action
To keep us from going insane

Chorus:
Great by choice, we'll be
With a culture that's paranoid
We'll succeed, you'll see
With a plan and strategy deployed

Verse 3:
Innovation is what we'll bring
To keep us on top
We'll experiment and take risks
And never, ever stop

Chorus:
Great by choice, we'll be
With a culture of innovation
We'll succeed, you'll see
With new ideas and invention

Outro:
With discipline, paranoia and innovation
We'll be great by choice, you'll see
With a culture that's strong and true
We'll achieve success, it's guaranteed."

---

Resources and Links: 

Karl’s Annual State of the Nation Address 

https://mspwebinar.com/

James Event

http://bit.ly/kernanmastermind

Amy B's Peer Group

https://www.thirdtier.net/2023/01/02/new-growth-focused-peer-group/ 

---

Sponsor Note: PCMatic 

PC Matic — Endpoint Security built on a zero trust/default deny foundation  Finally - a light weight, 
simple to deploy & easy to manage approach to application allowlisting.

The perfect compliment to your current security stack.  No minimums and no annual contracts.  Find out more about by visiting https://PCMatic.com/MSP today. 

Through rolling blackouts and timezones, our team prevail for another special all-hosts episode of the Small Biz Community Podcast. 

Before we get into it, we would like to ask our listeners, how wild is too wild New Orleans? Hosts Amy L has your answer!

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Segment One: New Amazing Growth-Focused Peer Group from Amy Babinchak and the Quarterly Peer Group with James Kernan

Host Amy B shares with us her latest mentor-led peer group. In today's episode, Amy discusses her goals for this new venture for business owners looking to find a community with like-minded individuals. 

For more details, check it out here:

https://www.thirdtier.net/2023/01/02/new-growth-focused-peer-group/ 

Similarly, Host James's Quartely Peer Group is mixing business and pleasure at the Mastermind Orlando Event.

We pick Host James's mind a bit: What's with MSPs and Florida?

Check it out here: 

http://bit.ly/kernanmastermind 

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Segment Two: Tolstoy

There are a gazillion How To, Where To, and What To videos. Long form videos can be seriously disengaging which can be attributed to the lack of interactions this videos have to offer.

But, hey, remember those Choose Your Own Adventure storybooks? Tolstoy is taking that concept and running with it with their interactive video services. 

Check out NSITSP'S example here: https://player.gotolstoy.com/qeqr5th6dnr1w

https://www.gotolstoy.com/

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Segment Three: What's on Your Radar? 

LastPass - and more end-user confusion...Following the most recent breach, the uncertainty of its survival has been a hot topic. How do we earn the trust of end-users? 

Host Karl's Annual State of the Nation Address is out now.

Host Jame's discusses his one page business--efficient for a industry that is rapidly moves forward.

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Resources and Links:

Karl's Annual State of the Nation Address 

https://mspwebinar.com/

Dot Com Secrets
https://www.amazon.com/Dotcom-Secrets-Underground-Playbook-Growing/dp/B08B9ZHVVG/

Expert Secrets
https://www.amazon.com/Expert-Secrets-Underground-Converting-Customers/dp/B08B9DTGFM/

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Sponsor Note: NSITSP

By now you've heard of the National Society of IT Service Providers. But why should YOU join? The NSITSP is committed to transforming our Industry into a Profession. They've established an industry-wide code of ethics and are working to improve the reputation of IT consultants nationwide.

Wherever anybody is talking ABOUT IT consultants, NSITSP wants a seat at the table. That includes the media, government regulators, and the general public. Take pride in your industry and show off your membership.

Join us today at https://www.NSITSP.ORG

:-)