aramark

The city of Knoxville is seeking to suspend or revoke the license of Aramark, the company that runs beer sales at Neyland Stadium for the University of Tennessee. City officials say the company served underage adults three times in the 2022 football season and claim beer sales create a "disorderly" environment on game days.

But since beer sales began in 2019, the rate of incidents logged by University of Tennessee police essentially have been the same as years without beer sales.

Is there a path forward? Hosts Ryan Wilusz and Brenna McDermott weigh in. 

"The Scruffy Stuff" is presented by knoxnews.com. Want more downtown analysis? Sign up for the free weekly Urban Knoxville newsletter by clicking here, and join the downtown discussion by becoming part of the Urban Knoxville group on Facebook.

What's a leadership principle that can be applied at the C-Suite level down to the frontline workers? Andrew Main, former CEO of Aramark UK joins us this week and shares this leadership principle, talks about the technology gap within the industry, and so much more! 

Timestamps

1:15 – What’s New at The Feed

3:58 – About Our Guest, Peter Czimback - Aramark

6:48 – Technology vs Human Touch

12:50 – Peter Czimback Joins the Show

14:02 – Let’s Talk About Tech

18:24 – Start with the Guest Experience

21:47 – New Technology for Small Businesses

25:01 – Using Technology to Focus on the Customer Experience

29:05 – Changes resulting from COVID-19

40:11 – Autonomous Stores

44:24 – Targeted Advertising

54:28 – Robotics and Automation

1:00:59 – Emerge

1:06:06 – Peter’s Inspirational Quote

The recent July Stimulus package was the largest in the history of the State and is an important step in rebooting the economy. Our attention must now be on safely bringing people and vibrancy back into commercial districts, offices, towns and cities. 

In this episode of Ibec Voices, Siobhan Masterson speaks with Frank Gleeson, President and CEO of Aramark Northern Europe, about the reopening of the Irish economy. A global provider of food through brands like Avoca and facilities and property management, Aramark operates ‘wherever people work, rest and play’.  In his role in Aramark, Frank Gleeson has a clear view of how important returning to work is to preserve the ecosystems that are central to economic revival. 

Also, Sharon Higgins, Director of Members Services at Ibec, talks about examples of creative pivots, accelerated digital transformation, community action and some of the positive leadership and action by businesses that we have seen throughout the COVID-19 pandemic.  

Thank you for listening. To explore all of Ibec's podcast offering, visit here. Make sure to follow Ibec Podcasts to stay up to date with new episodes.