The 6 Hidden Components of Effective Communication
In this insightful episode, Dr. Robert Rohm, Ph.D., tackles the complex issue of miscommunication. Inspired by a quote attributed to Alan Greenspan, he emphasizes the six hidden components of every interaction and illustrates how these often lead to misunderstanding. Learn two techniques to minimize misunderstandings: by reiterating your own words to check clarity, and by asking the other person to relay their understanding. Both methods place the onus on the speaker, avoiding blame.