Logo

    bookings

    Explore " bookings" with insightful episodes like "Puerto Rico to Hollywood: Kazandra Santana's Road to Living the Dream", "Hoteliers' Voice S3E8 - Key trends in hotel distribution", "Hotel Digital Marketing, Direct Strategies & the HMA", "Independent - how to be competitive? Making investment count" and "Social Media: a promotional tool for the hospitality industry" from podcasts like ""Slate It Till You Make It", "Travel Market Life - Tech stories in hotels and tourism", "Travel Market Life - Tech stories in hotels and tourism", "Travel Market Life - Tech stories in hotels and tourism" and "Travel Market Life - Tech stories in hotels and tourism"" and more!

    Episodes (100)

    Hoteliers' Voice S3E8 - Key trends in hotel distribution

    Hoteliers' Voice S3E8 - Key trends in hotel distribution

    Today's Hoteliers' Voice takes on our guests specialist topic, as we explore the world of distribution. Joining us is Vineeth Purushothaman, Regional Director, Commercial Planning & Distribution EMEA, at Wyndham Hotels & Resorts. 

    We will be discussing the key trends to watch in distribution in 2023 following his article published on LinkedIn, see below. In this episode we cover:

    • The Bleisure market
    • Regulatory challenges
    • Cybersecurity
    • Fintech 

     

    Read Vineeth's article - 18 Trends to Watch in Hotel Distribution https://www.linkedin.com/pulse/18-trends-watch-hotel-distribution-2023-beyond-vineeth-purushothaman/?trackingId=

    Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/


    Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/

    Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/


    Hotel Digital Marketing, Direct Strategies & the HMA

    Hotel Digital Marketing, Direct Strategies & the HMA

    The Chairman of Hotel Marketing Association (HMA), Harry Fielder (also CEO Umi Digital), talks hotel digital marketing, direct strategies and introduces us to the HMA.

    As one of the presenters at ACE Hotel Tech Summit, September 2023,  he will be covering Clever ways to encourage more direct bookings. In our conversation we look at:
    1.    What is the HMA? Why  hotels should be a member

    2.    Trends in direct bookings

    3.    The basic hotels should be doing for direct bookings and marketing today

    4.    Capitalising on direct bookings

    5.    Approaching social media and  reviews


    Harry will join Travel Market Life at The Independent Hotel Show Tuesday 17th October, 3 - 4pm at the Social Business Space for the discussion: Tech stack for the future - Make the most of your tech investment by discovering the right systems to help your hotel. This session will look at how to build a business case for senior management, getting staff buy-in, and breaking down silos to help the tech you choose work for your business - today and tomorrow

    The Hotel Marketing Association (HMA) is the only dedicated body for hotel marketers in the UK. Providing support and inspiration for hotel marketers and the wider industry seeking guidance and insight for business and career development. 


    Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/


    Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/

    Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/


    Independent - how to be competitive? Making investment count

    Independent - how to be competitive? Making investment count

    Miguel Velez, CEO & Founder, Unlock Boutique Hotels is joining the ACE Hotel Tech Summit where he will address the challenges of independent hotels and how investors can be confident of market success. 

    Unlock Boutique Hotels represents a curated selection of 19 Small Independent Boutique Hotels across Portugal in 11 locations. In our conversation we address the topic: David vs Goliath, Independent or integrated in a chain - how to be competitive.

    1. Challenges of being a true independently run hotel today
    2. How  investors and owners optimise bookings and revenue
    3. Why management and operations is important for the guest experience
    4. Role of technology for independent hotels  and how to  define the right tech stack
    5. Gaining greater purchasing power

    Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/


    Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/

    Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/


    Social Media: a promotional tool for the hospitality industry

    Social Media: a promotional tool for the hospitality industry

    In this episode we look at Social Media as a promotional tool for the hotel industry with Jamel Ben Amor, President and Managing director of Iris Hotels where we learn about the importance of social media to drive brand and bookings, the Saudi Arabian hospitality market and why leadership is so important to drive cultural change.

    IRIS Hotels open its first properties in November 2020, it now has a portfolio of 5 boutique properties in Saudi Arabia with 2 4* hotels due in 2023, and 3 further properties in the pipeline 

    In our discussion on Social media in hospitality, we cover

    1. How to approach social media and the effective channels
    2. Impact on bookings and deploying successful campaigns
    3. Role of leadership in cultural change

     

    This episode is in Media Partnership with ACE Hotel Technology Summit 2023

    Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/


    Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/

    Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/


    How hoteliers are rethinking the revenue metric dilemma

    How hoteliers are rethinking the revenue metric dilemma

    In this episode the second of a mini-series on revenue management and pricing strategies, we speak with Radisson, Preferred Hotels and IDeaS RMS about the hotel performance metrics and how they are changing. 

    In a recent survey between IDeaS RMS and The Caterer, responses show that independent and regional hoteliers look at hotel revenue and  commercial metrics differently. Key insights include:

    • Despite over 7 in 10 (70.9%) claiming they have an integrated revenue strategy - also known as Total Revenue which incorporates all hotel departments - RevPAR (30.6%), Occupancy (22.2%) and ADR (17.6%) remain the dominant metrics for measuring business success. 
    • Profit, a better reflection of a hotel’s overall business performance, is used by 16.7% of respondents, with TRevPAR used by just 4.6%. 
    • For branded hotels, RevPAR is preferred by 42.4% of hoteliers while occupancy (28.3% in rural, coastal and beach hotels) is the prominent metric for independent regional hotels.


    We are joined by Michael McCartan, IDeaS, Area VP EMEA, Raimund Notz, Director, Hotel Revenue Optimization - Central & Eastern Europe, Preferred Hotels and Dario Artiola, Senior Director Revenue Performance, Radisson Hotels Group to discuss:

    • What is an integrated revenue management strategy
    • Role of F&B and ancillaries in profit optimisation
    • How to have the right strategy
    • Focusing the team on the right approach
    • Using technology


    For the full survey insights visit:


    Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/


    Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/

    Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/


    How independent regional hotels can be revenue smart

    How independent regional hotels can be revenue smart

    In this episode the first of a mini-series on revenue management and pricing strategies, we speak with an independent hotel property, an independent regional hotel group and a revenue management specialist about the opportunities to optimise hotel rates. 

    In a recent survey between IDeaS RMS and The Caterer, responses show that independent and regional hoteliers are working smarter than harder to bring the right revenue. Key insights include:

    • Regional hotels are falling behind city centre properties in how they measure success, with an emphasis on occupancy (28.3% in rural, coastal and beach hotels) highlighting their priority of ‘heads in beds’ - a strategy which increases both operational and marketing costs. 
    • City hotels remain focused on maximising revenue per room, with 45.5% using RevPAR as their dominant performance metric. 
    • There is a gulf in the use of technology to enable commercial success, with less than half (45.3%) of regional hotels using a revenue management system (RMS) compared to over three quarters (77.2%) of city hotels. 
    • Properties using an RMS were reported to have a 14.15% ADR increase in 2022/23, compared to just an 11.69% ADR increase for those without. 


    We are joined by Michael McCartan, Area Vice President, EMEA, IDeaS, GEZA Bocsak, Head of Revenue Management and Sales, Harbour Hotels and INNA Nekrassova, Head of Revenue, The Lanesborough to discuss:

    • Why independent hotels need to rethink revenue management and strategy models
    • How to use team skills and technology effectively
    • Where to invest to maximise return
    • Ai/ automation

    Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/


    Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/

    Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/


    DESIGN HOTELS - Why hotel collections are pursuing digital guest experiences

    DESIGN HOTELS - Why hotel collections are pursuing digital guest experiences

    In this episode we speak with Simon Schwitallik, Director of Commercial Strategy and Analytics at Design Hotels to discuss the trends in defined hotel collections and the importance of a tech stack to deliver digital experiences that match the hotel ethos and style. 

    With an abundance of hotel collections,  curated by those passionate by a certain theme whether it’s luxury, independent, eco, spa and wellness or design - properties need to ensure they represent the soft umbrella brands that deliver them bookings and business. 

    We discuss

    • The trends in hotel collections
    • The development of the design hotel category
    • The importance of tech
    • And digitalising experiences. 

     

    Design Hotels represents and markets a curated selection of 300+ independent hotels in over 60 countries worldwide. Since 1993, Every single hotel carefully selected based on a range of criteria to guarantee guests a unique hotel experience. More than a collection of hotels, the company is a collection of stories.

    designhotels.com

    Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/


    Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/

    Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/


    DJs: Getting Booking Agencies To Understand Your Process & Value

    DJs: Getting Booking Agencies To Understand Your Process & Value

    Here's a listener requested topic. You're NOT an owner...but a pseudo single-op who gets booked out by booking agents and DMCs. You've done the work to improve who you are and operate differently than when you were first added to the roster. How do you go about having that conversation about the "new you" and your "new rate" with new prospective agents/DMCs as well as the older ones who are booking you now and are used to the "old you" and "old rate"?

    I'm on YOUTUBE!  Please subscribe and share. Thanks in advance.

    Check out my podcast website and my premium podcast content community page.

    DJs: Are you not using VIBO, the music request and planning app? Let's fix this for you! Go to https://vibodj.com
    For my podcast listeners only, enter promo code: DJBRIANB - it gets you $10 off your first month's subscription. 

    DJs: This is applicable whether you are a single op or a mult-op. and boy do I wish this was around a few years ago when I really needed it.  Broc Barton Lifestyle Leadership Coaching is offering a free 1 hour coaching session - this is for my podcast listeners ONLY. Mention BRIAN B when you sign up at https://www.brocbarton.com to claim this amazing offer.

    DJs: Interested in Heavy Hits Music Pool? Go to https://heavyhits.com/
    For my podcast listeners only, enter promo code: BRIANB - it gets you a 30 day trial for $5. Try it now.

    Have a topic you want covered? Drop me a DM at @thetraveldjblend. Has this podcast helped you? Share your thoughts by leaving a review on the Apple Podcast App.

    I'm on YOUTUBE!  Please subscribe and share. Thanks in advance.

    Check out my podcast website and my premium podcast content community page.

    DJs: Interested in Heavy Hits Music Pool? Go to https://heavyhits.com/
    For my podcast listeners only, enter promo code: BRIANB - it gets you a 30 day trial for $5. Try it now.


    DJs: Did you know I launched a course? It's called the "Value Based DJ Course" which will help you land your ideal clients, get paid what you need and give you the flexibility to figure out how many events you want to work. Get it today at https://www.thedjscreativeedge.com/


    Have a topic you want covered? Drop me a DM at @thetraveldjblend. Has this podcast helped you? Share your thoughts by leaving a review on the Apple Podcast App.

    What BA's Want to See in Bookings with Bosco Bae

    What BA's Want to See in Bookings with Bosco Bae

    Rian and Bosco enter into the topic of green flags and what should be looked for when looking for bookings as well as the red flags that should be avoided.

    Timestamps:
    0:57 - Who is Bosko?
    5:16 - How has COVID effected the BA industry?
    8:14 - How do you find your work?
    16:43 - Red & green flags in the BA industry
    26:32 - How often are you trained on a brand?

    --

    Find Rian:
    https://linktr.ee/riandonatelli
    Instagram: @riandonatelli
    Website: riandonatelli.com

    Follow the Podcast, Modeling Success:
    Rate, Review, Subscribe & Share on Apple Podcasts & Spotify

    Paul Anderson Interview Hospitable Hosts 5 months on

    Paul Anderson Interview Hospitable Hosts 5 months on

    5 months on from the launch of Hospitable Hosts the No. 1 bestselling book full of gems of wisdom and stories from 40 hosts across the world, we welcome Paul Anderson once again.

    You can hear how Paul has developed his business in that time, taking on staff and changing up his priorities.

    Paul also has time for interests and a life outside hospitality which you’ll perhaps have thought might be a challenge!!!

    He shares advice that is not in the book, tips on running your hospitality business that are as true today as they always were, plus valuable myth-busting on the demands of being a host.

    As well as being the host of Sandfield Guesthouse in Oxford, Paul is The Social Media Hotelier, Instagram expert for the hospitality industry!

    Get in touch with Paul for his inspirational help with your Instagram marketing @thesocialmediahotelier - you can book a consultation with him.

    Thanks so much to Paul for joining us for this episode!

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.

    Microsoft Teams, Microsoft Viva, PowerPoint Cameo, Edge Browser und Personal Bookings

    Microsoft Teams, Microsoft Viva, PowerPoint Cameo, Edge Browser und Personal Bookings
    Hallo liebe Zuhörer:Innen, Hallo liebe Community,

    in dieser Episode schauen wir uns wieder einmal die am schnellsten wachsenden und am häufigsten ge-updateten Produkte von Microsoft an: Microsoft Teams und Microsoft VIVA.
    Außerdem sprechen wir über die ersten Erfahrungen mit PowerPoint Cameo (auch direkt in Microsoft Teams), tolles Feature mit Coupons im Microsoft Edge Browser und last but not least über personal Bookings.

    Wie immer freuen wir uns über Euer Feedback und wünschen Euch viel Spaß bei unserem Talk,
    Michael und Thorsten
    -------------------------------------------------
    Link zum Blog findet ihr hier: https://talkm365.net
    Auf Twitter unter: @TalkM365
    Twitter Michael: @plemich
    Twitter Thorsten: @thorpick
    Link zum YouTube-Kanal: https://link.talkm365.net/YouTube
    Link zum Teams UG - Meetup: https://link.talkm365.net/TeamsUGMeetup
    Link zu Thorstens YouTube-Kanal (Quick-Tipps): Thorsten Pickhan - YouTube
    --------------------------------------------------
    Reference-Links:
    Music Intro/Outro: Vacation - AShamaluevMusic.
    Music Link: https://soundcloud.com/ashamaluevmusic/vacation
    Music Background: Inspirational Corporate Ambient - AShamaluevMusic
    Music Link: https://www.patreon.com/ashamaluevmusic
    --------------------------------------------------

    Mark Simpson Interview – Book Direct Playbook

    Mark Simpson Interview – Book Direct Playbook

    Mark Simpson has spent his whole life in hospitality, now a renowned author, award-winning mentor, and proud Boostly founder, he helps short terms rental hosts of all kinds globally to get more direct bookings, instead of relying on the Online Travel Agencies (OTAs).

    Mark launched The Book Direct Playbook in February 2022, and he’s poured all his experience, learnings, insights, (and the odd soccer reference), to help property owners around the world finally regain control and turn their business into the champion of direct bookings.

    It’s an incredible resource and Mark gave a totally inspiring talk at the Short-Term Rental (STR) Wealth Conference in Nashville (June 2022) about this key point – many STR hosts lost their businesses in the pandemic due to over reliance on the OTAS!

    Get your copy here:
    https://amzn.to/3MKlBHW

    On the 20th June 2022, Mark is running a free piece of training showing you as hosts how to use your contacts and social networks to generate direct bookings.

    Go to http://boostly.co.uk/june2022 to register

    His goal from this training is for you as hosts to bring in $1million in direct bookings in 1 week as a community as a whole.

    Mark is also co-author of Hospital Hosts, an inspirational new book where the visionary for the project, Jodie Stirling has assembled a stellar collection of the biggest names and icons of the short-term rental industry, and Mark shares his story here too.

    Along with 40 hosts from around the globe, their entertaining and heart-warming stories, valuable tips, education and inspiration are all shared in this amazing book, which is available to buy now:

    https://amzn.to/3Mlfr1U - in Kindle edition, paperback or hardback.

    You can get in touch with Mark here:

    www.linktr.ee/boostlyuk

    For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.

    Tracey Northcott Interview - Hospitable Hosts

    Tracey Northcott Interview - Hospitable Hosts

    Tracey Northcott is a serial entrepreneur and multi-preneur based in Japan, and has 10 years’ experience as a short term rental host - as you might imagine, Tracey has superpowers to share when it comes to attracting guests and getting bookings! 

    Here Tracey shares the fascinating story of how she got started, the dramatic highs and lows of hosting Tokyo Family Stays, which she grew to a seven-figure business.

    Through her business, Tracey Northcott Consulting, she inspires and coaches current and aspiring hosts helping them discover the true potential of their STR business. Her secret weapon is “The Wholehearted Host” method for maximising profits and getting booked in a competitive market without discounting. Tracey also shares her valuable knowledge of hosting and scaling your business through her blog.

    Tracey is an international bestselling co-author of “Hospitable Hosts,” a collaboration of 40 professional hosts from around the globe, a collection of industry megastars like no other!!  All share essential tips, education and what it means to be a hospitable host in this amazing book, which is available to buy now:

    https://amzn.to/3Mlfr1U - in Kindle edition, paperback or hardback.

    You can get in touch with Tracey here:
    www.linktr.ee/traceynorthcottconsulting

    For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.

    Kantoor365 | S01E02 | …die over Norton Cryptominer...

    Kantoor365 | S01E02 | …die over Norton Cryptominer...

    Highlights

    Rik

    • Edge pushed Bing bij een nieuwe pop-up onder de naam ‘Browserinstellingen updaten’ en blijft vragen ondanks ‘nee'.  
    • Pluimpje voor Hello games voor het _weer_ opnieuw uitbreiden van hun games 

    Gerjan

    •  SSH in Windows (oud nieuws maar totaal gemist) 
    •  Norton Antivirus – Cryptominer  

    Richard

    • Works with Chromebook – nu ook voor monitoren [https://tweakers.net/nieuws/182292/google-voegt-monitoren-toe-aan-works-with-chromebook-programma.html] 
    • 5G modems met eSIM voor laptops [https://tweakers.net/nieuws/182294/intel-introduceert-5g-modem-met-esim-voor-laptops.html] 

    Apple

    • RemoteBuddy for Mac [https://youtu.be/g1E3yRO4cF4] 
    • WWDC – Nieuwe macOS, iOS, iPadOS, tvOS, watchOS 

    Office365 

    • Rik: Roteren van PDF’s in de OneDrive App voor Mac  
    • Gerjan: Teams: Chat berichten verschijnen binnenkort op het scherm van alle deelnemers, meer dan een rood bolletje. 
    • Richard: Teams: Goedkeuringen in Teams – nu ook met Adobe Sign 
    • Richard: Bookings: Bijlages bij notificatie emails uit Bookings  

    Impact on you in SA sector - UK Budget and CV19 Roadmap

    Impact on you in SA sector - UK Budget and CV19 Roadmap

    In the UK the recent Budget had several measures that will help us in the SA sector, and combining this with our Roadmap out of COVID-19 lock down, there’ll be an increase in guests wishing to stay and for numerous reasons… here’s a summary of my thoughts and practical aspects of these two major events announced by the UK Government. 

    For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.

    New Year and Staying on Track

    New Year and Staying on Track

    How are you getting on with your new 2021 goals?  Here are specific ways to keep on track and manage both your key actions this year as well as your mindset.

    And to share how this still works even if you’re going through a difficult time – unfortunately we’ve had the most traumatic week because a serious car accident has left my eldest grown up child Skye (still your kids even when they’re 21 years old aren’t they?!) with a fractured pelvis and a long recovery expected after surgery this past week.

    Obviously, this is distressing and more important than anything else in my life right now, family comes first.  Miraculous that Skye is still with us, and we’re so grateful for this. 

    However, because we have systems in place, our SA units are still fully operational, and expansion plans still in place.  This is not to boast, but to share this with you – if you’re struggling or want a better way forwards too, this will help you.

    Yes, I’m delayed getting this podcast out, but our actual business and goals are still all fully working and in place.  The methods I share are going to help you through lock down and through life to keep moving towards your vision and what is most meaningful to you.

    Our deepest gratitude to everyone for all the support we have had, and the amazing NHS for their awesome skill and support too.

    For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.

    Positive actions that you can take as we return to the CV19 tiers

    Positive actions that you can take as we return to the CV19 tiers

    I hope you’re weathering the storm of second lock down and the tier system in the UK, and anywhere in the world!

    If you’ve felt frustrated by the limitations government restrictions have placed on your SA business, know that you are not alone, and now is the time for you to step up and take positive action.  Make the difference to your SA business by helping your guests, your community and your wider audience of potential guests – create and evoke their experience staying with you.  Realise that you can help people this year, next year and into the future.  You can be empowered.  Go for it!!

    For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.

    Managing your bookings, optimising your calendar

    Managing your bookings, optimising your calendar

    Sometimes managing your bookings can be a challenge.  You either have none, or lots come along at once.

    Here are some tips on things to do, and what not to do.

    With increasing financial pressure caused by the impact of COVID-19, there can be increased pressure to bend your rules or not follow your policies in order to secure bookings.

    Here I share a few tips to help you through this rocky period in our history.

    For the list of books and podcasts that Chris listens to regularly, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.