business authors

Introducing Master of Relationships, Client Retention, and Customer Loyalty Architect: Tamara Burkett

Tamara explains how we are experiencing a chronic issue with not having the right tools and processes to manage all the relationships we are able to create. Thus, we are weakening our business's performance. 

She explains how this impacts our sales process with customers and potential customers, business allies, as well as staff. 

Tamara shares what a CRM is and what it can do to advance your relationships. At one point she even shares some of the features and how we can use them to help us better manage our relationships. 

This is an eye opener for all Small Business Owners.
#BrilliantBizBook Author #CRM

Inbound Marketing Expert, Kelly E Andrew, does a quick recap of the phases of 21st century marketing. Kelly explains the importance of consistency and how accumulative content entices our audience to fall in love with us. 

Kelly also discusses how creating a clear marketing message is primary to your marketing efforts. She explains the power of "being kind" to your potential customers.

Kelly explains the why you should have a marketing strategy and how to measure your results to learn if your strategy is working or not.

#BrilliantBizBook  #1 Bestselling Business Author

Are you ready to be an influencing force for your audience and customers? Listen to Becky Norwood, publisher of over 200 #1 Bestselling Books, share what Influence Marketing is and how to become an influencer. She shares what it takes to do this well and become what Becky dubs an "Impactful Social Influencer". Learn how you can differentiate yourself and your message in a noisy marketing world.

Want to here more from #1 Bestselling Business Author Becky Norwood? Check out podcast episodes: 61, 73, 81, and 90.

Want to learn how to make better business relationships in your Small Business? Listen to Susan McCuistion, unconventional diversity and inclusion expert, as she reveals how you can think more clearly and connect better with others by preparing for, recovering from, and adapting - via shifting how you process and share information. Susan shares the science and the power of using your heart to guide you and support you becoming more resilient. Learn the benefit from when we "give eachother more of a break" than when we don't. Additionally, discover how to listen to different perspectives.

Want to here more from #1 Bestselling Business Author Susan McCuistion? Check out podcast episodes: 58, 71, 78, 86, 94, and 99.

Cross training isn't a new concept to fortify a business's capabilities, but it hasn't been a focus for the past 5 years - and it should be! Could this simple and practical approach to developing your team be your competitive advantage for success? Clue: Yes, it can be! It will also have people wanting to work for and with you. This is how you attract, develop, and retain good people.

Want to here more from #1 Bestselling Business Author Clive Extence Check out podcast episodes: BB63, BB70, BB77, BB85, BB102

Don't overlook this part of your marketing pipeline! This can be oodles of fun. You've just engaged your marketplace to connect with you. Now what? This episode introduces some ways you can "give your customers love" to expand their visibility. Ultimately, making you look like a super-hero!

Want to here more from #1 Bestselling Business Author Kelly E Andrew? Check out podcast episodes: BB59, BB67, BB79, BB87, BB101