businessownership

Today, you're going to hear from Tim Fyke, a serial entrepreneur who has been involved in over 25 companies in different industries with multiple successful exits. Learn the importance of exceptional customer service and the guiding principles of fairness and honesty to attract loyal clients by listening until the end of this episode.

Key takeaways to listen for


The value of building relationships with other people and strategies to maintain good ones 
Must-have qualities of a successful business leader
2 types of customers and ways to serve them better 
Strategic ways to expand opportunities as an entrepreneur 
Why it’s crucial for novice business owners to embrace fear

Resources mentioned in this episode


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About Tim Fyke


Tim is a serial entrepreneur who launched a telecommunications procurement firm in his late 20s. Now serving as the president of Jett Enterprises, Tim provides telecom procurement services to Fortune 500 companies and state agencies. 

Connect with Tim


Website: Jett Enterprises: https://jettenterprises.us/
LinkedIn: Tim Fyke:  https://bitly.ws/3aBnP 

CONNECT WITH US


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@Sandy Chong brings 39 years experience as a salon owner to her current role as CEO at @The Australian Hairdressing Council. She's the current @cosboa #smallbusinesschampion and has multiple other board and advisory roles that involve advocacy and improving effectiveness for industry bodies.

Sandy sold her own salon during 2023 to focus on her CEO role. In that role she is actively involved in advocating for small businesses and shaping the future of the industry. Her extensive background as a business owner gives her valuable insights to guide those aspiring to venture into entrepreneurship and business ownership after completing their trade apprenticeships.

In our discussion we talk about;

• the crucial role industry bodies play in supporting and advocating for small businesses
• the importance of education and training in helping #apprentices become skilled professionals, and then business owners
• how vital apprenticeships are for the growth and sustainability of industries
• why small businesses, like hairdressing salons, have such a significant impact on the community and contribute to people's self-esteem and mental wellness
• nurturing and developing homegrown talent
• navigating the impact of Government Regulations on hairdressers
• addressing #skillshortages and Workforce Sustainability in trades
• what she learnt running a salon with up to 45 staff (all but 1 apprenticed by Sandy!) over 39 years
• shedding light on the unique challenges and opportunities within the hairdressing industry
• inspiring entrepreneurs in the trades industry

I think hairdressers often give back and I think that's one thing that really stands out for me, is they have really incredible business structures. They're incredibly generous to their staff, but it's the community generosity. - Sandy Chong

Visit the Australian Hairdressing Council website at www.ahc.org.au to learn more about the organization and its initiatives.

Timestamped summary of this episode:

00:00:12 - Introduction and Purpose of the Podcast 
Michael Ker introduces the Small Business Banter podcast and its relevance to business owners, especially those looking to sell or buy a new business. He emphasizes the stress, emotions, and challenges involved in these processes.

00:01:21 - Sandy Chong's Background and Role 
Sandy Chong shares her extensive background as the CEO of the Australian Hairdressers Council and her experience as a past salon owner for 39 years. She highlights the importance of developing relationships with clients and the unique challenges of the hairdressing industry.

00:07:20 - Career Opportunities in Hairdressing 
Discussion on the potential career opportunities in the hairdressing industry, including the potential for financial success, international work, and diverse roles beyond salon ownership. Emphasis on the importance of education and training for career growth.

00:09:50 - Apprenticeship and Business Ownership 
Sandy Chong reflects on her commitment to apprenticing her staff and the importance of finding the right buyer for her salon. She discusses the need for a pathway to guide talented practitioners toward business ownership and the challenges of running a business.

00:14:59 - Industry Support and Sustainability 
Sandy Chong emphasizes the role of industry associations in educating and supporting business owners, particularly in navigating complex issues such as industrial relations and HR. The importance of belonging to an association for access to industry-specific information and support is highlighted.

00:16:25 - Migration Review and Industry Concerns 
Sandy discusses the release of the migration review and expresses concern for the hairdressing industry's exclusion due to high sponsorship costs. She highlights the industry's need for sustainability and lower tismet.

00:17:37 - Challenges and Solutions for the Industry 
Sandy addresses the skill shortage in the predominantly female hairdressing industry and emphasizes the importance of investing in apprenticeships and adapting to the changing preferences of younger workers. She also mentions the potential benefits of new jobs and skills councils.

00:19:38 - Encouraging School-Based Apprenticeships 
Sandy discusses the potential of school-based apprenticeship programs and the benefits of group training organizations for higher completion rates. She also highlights the challenges faced by single operator salons and the financial barriers for young people entering the industry.

00:21:41 - Financial Management and Small Business Challenges 
The conversation shifts to the financial challenges faced by small business owners, particularly in managing cash flow, profit and loss, and the complexities of industrial relations. Sandy emphasizes the need for education and support in understanding basic finances and business value.

00:32:01 - The Value of Small Businesses in Communities 
Sandy and the host highlight the vital role of small businesses, including hairdressing, in supporting community well-being and mental health. They emphasize the personal and social aspects of the hairdressing experience, going beyond just a haircut.

00:33:05 - Passion for Small Business and Cosboa Small Business Champion Award 
Sandy Chong discusses her deep passion for small business and receiving the Cosboa Small Business Champion Award in April. She highlights her role as an ambassador and her commitment to lobbying and advocacy work for small businesses.

00:35:36 - Driving Force behind Small Business Ownership 
Sandy Chong shares her motivation for becoming a small business owner, emphasizing the inclusivity and culture of the hairdressing industry. She also discusses her desire to be a successful business person and contribute to the industry through education and training.

00:37:01 - The Mindset of Small Business Owners 
The conversation delves into the mindset of small business owners, highlighting their humble beginnings, lack of strategic planning, and the drive to seize opportunities. The discussion also touches on the purpose, financial benefits, and challenges of small business ownership.

00:40:38 - Small Business Heroes and Inspirational Figures 
Sandy Chong mentions several inspirational figures in the hairdressing industry, recognizing their ethical standards, charitable work, and community generosity. She emphasizes the impact of these individuals on the industry and their ability to inspire the next generation of small business owners.

00:43:22 - Reaching Out to Sandy Chong 
Sandy Chong provides information on how to reach out to her as the CEO of the Australian Hairdressing Council and the current small business champion. She encourages individuals to visit the council's website and emphasizes her accessibility for inquiries and support.

Thanks for listening.  Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show.

Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes.

Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business.

michael.kerr@kerrcapital.com.au

www.smallbusinessbanter.com.au

@Michael Kerr  from @kerrcapital is an experienced adviser to founders and owners of for-profit businesses and Social Enterprises. 

Continued growth in the burgeoning #socialenterprise sector has and will continue to forge successful new businesses that will be attractive to business buyers. For the #founders  there will be many questions;

• Can I 'cash in' and sell?
• Can I sell and pass the business on so that it reaches its full potential?
• Should I sell?
• Because I'm a #socialenterprise or #forpurpose business is an exit and #exitplanning any different?

In this episode Michael covers;

•  the basics of #exitplanning
• why it's a positive for both #founders and the #nfsector more broadly
• the 10 questions founders need to ask themselves for a better outcome

Thanks for listening.  Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show.

Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes.

Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business.

michael.kerr@kerrcapital.com.au

www.smallbusinessbanter.com.au

Chrissy M. Thornton is the President and CEO of Associated Black Charities. A native New Yorker, she is a high energy, creative, and outgoing executive with a professional attitude and diverse experience.  She is a former real estate investor and franchise owner who believes in the power of entrepreneurship, financial literacy, and economic education and development.

Chrissy is passionate about community involvement and serves on a number of Boards and Advisory Councils throughout Maryland. Chrissy has a Master’s Degree in Business, with a concentration in Organizational Management, and is a sought after public speaker (Diversity, Equity, and Inclusion, Health Equity and Access, Entrepreneurship and Business, Energized Leadership, Wealth Building, Women's Empowerment, Non-Profit Messaging, Stakeholder Engagement and Motivation). 

She is also the author of 6 works, most known for the publication, Stop Scrambling, Start Bringing Home The Bacon: A Guide To Establishing An Effective Fundraising Plan for Your Non-Profit Organization. Purchase on Amazon: https://a.co/d/9I9GMwj

Connect with Chrissy M. Thornton:
Facebook:       https://www.instagram.com/SuccessWithChrissy
Website:          https://www.ChrissyThornton.com

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@FrancisLoughran generously shares his personal journey founding @FutureFood and then making the decision to move on from the business after more than 30 years. He started by spotting a market gap and then combined a passion for his work and industry with a lot of hard work to start FutureFood,  a pioneering #foodandbeverage #consultancy. 

In our discussion we cover;

• The process of #businessbuilding and #exitplanning in preparation for leaving
• Turning your passion into your own business
• The #businessoffood and the development of Future Food
• How Future Food was developed to meet the demands of Australia’s rapidly growing #tourismindustry
• How important food and beverage has become as a key revenue stream in diverse industries including #aviation #education #sports
• What is involved in taking a business from #australia to the #internationalstage
• Making the decision to leave the business you founded
• Starting to think about about next steps
• The importance of having open discussion during the process of leaving your business
• What advisors and other business professionals were involved in moving on from his business

Thanks for listening.  Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show.

Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes.

Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business.

michael.kerr@kerrcapital.com.au

www.smallbusinessbanter.com.au

@FrancisLoughran generously shares his personal journey founding @FutureFood and then making the decision to move on from the business after more than 30 years. He started by spotting a market gap and then combined a passion for his work and industry with a lot of hard work to start FutureFood,  a pioneering #foodandbeverage #consultancy. 

In our discussion we cover;

• The process of #businessbuilding and #exitplanning in preparation for leaving
• Turning your passion into your own business
• The #businessoffood and the development of Future Food
• How Future Food was developed to meet the demands of Australia’s rapidly growing #tourismindustry 
• How important food and beverage has become as a key revenue stream in diverse industries including #aviation #education #sports
• What is involved in taking a business from #australia to the #internationalstage
• Making the decision to leave the business you founded
• Starting to think about about next steps
• The importance of having open discussion during the process of leaving your business
• What advisors and other business professionals were involved in moving on from his business

Thanks for listening.  Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show.

Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes.

Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business.

michael.kerr@kerrcapital.com.au

www.smallbusinessbanter.com.au

This episode is a tribute to Black History Month and people of color living in the United States for America, as well as to highlight and promote Season 2 of the Founding In Color docu-series playing on Comcast/NBCUniversal's LIFTLabs and the Peacock Network.  My guest today is help me celebrate this occasion is Marcus Jimenez, who is also one of the esteemed cast members of the docu-series, Season 2, specifically. It was so cool to catch up with this super creative brother who got his first start with creative design painting inside of train tunnels and on brick walls in Brooklynn, New York. Fortunately, these acts didn't lead to any time in jail 😂.  And he is now able to share his creative gifts with all of us. Marcus is NY to the bone, and is adamant that growing up in that environment gave him the GRIT needed to be a Founder. 

As the Founder and CEO of Breefly, Marcus is blazing new ground into the world of data reporting and insights socialization. Breefly® is a cloud based, insights reporting platform that transforms mundane data into actionable content briefs for teams. 

With a career spanning over 20 years as a strategic and creative visionary, Marcus has been providing thought leadership and innovative solutions to global leading organizations including Diageo, MillerCoors, and PepsiCo. With proven success across a spectrum of industries including total and multicultural markets, both domestic and global, Marcus continues to disrupt and innovate as a design entrepreneur.

Additionally, he has been nationally recognized by the American Marketers Association, the Art Director’s Club, and The Society of Publication Designers. In 2007, he was honored by the ADCOLOR® Industry Coalition as a Change Agent Award Recipient for his dedication to industry, diversity and community. He served on its Board of Directors until 2017, while also co-founding the ADCOLOR® Diversity & Inclusion Conference, the industry’s largest gathering of ethnic advertising, marketing, creative and technology professionals.

A true hybrid, Marcus maintains a unique, fresh blend of rich, urban life experience, honed by years of academic rigor and business acumen. He holds a Bachelor of Fine Arts degree from The Fashion Institute of Technology with continued graduate studies at the Daniels College of Business, University of Denver and Cornell University.

He is the author of the first ever multicultural advertising and marketing curriculums offered at the Academy of Art University and the Fashion Institute of Technology. 

The Everything Matters Podcast is hosted by High-Performance Effectiveness and Leadership Development Coach, Bradford Speaks. "Coach B" is the CEO and Founder of BeLegendary.Coach. He works primarily with leaders - Business Owners, Executive and Senior leaders, to improve overall performance effectiveness, both at work and at home.

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@JillWeeks has travelled widely across Australian and spoken with hundreds of people about #retirement. Where to retire? How to retire? What to do in retirement? Drawing on these stories from inspiring people Jill shares her tips on different ways to think about and 'do' retirement. 

In our discussion we cover;

• how retirement has changed in the last 20-30 years, and how this has opened up more options
• how the development of technology has allowed for retirement to involve a;
  • #profitablehobby
  • #homebasedbusiness, or 
  • #freelancework
• personal planning for life after business
• how business owners can find themsleves with little to do after they #sellabusiness to #retire 
• the impact of selling your business and retiring on a #businessowners 
• the need to rethink your approach to retirement to maintain #purpose
• the knowledge a #semiretired person can bring to another #smallbusiness
• taking a break from your business
• rethinking how to use your 40 work hours when you don't have a job or a busines
• the importance of “protecting your brain” during retirement to ensure you are continually challenging yourself

Thanks for listening.  Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show.

Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes.

Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business.

michael.kerr@kerrcapital.com.au

www.smallbusinessbanter.com.au

@JillWeeks has travelled widely across Australian and spoken with hundreds of people about #retirement. Where to retire? How to retire? What to do in retirement? Drawing on these stories from inspiring people Jill shares her tips on different ways to think about and 'do' retirement. 

In our discussion we cover;

• how retirement has changed in the last 20-30 years, and how this has opened up more options
• how the development of technology has allowed for retirement to involve a;
  • #profitablehobby
  • #homebasedbusiness, or 
  • #freelancework
• personal planning for life after business
• how business owners can find themsleves with little to do after they #sellabusiness to #retire 
• the impact of selling your business and retiring on a #businessowners 
• the need to rethink your approach to retirement to maintain #purpose
• the knowledge a #semiretired person can bring to another #smallbusiness
• taking a break from your business
• rethinking how to use your 40 work hours when you don't have a job or a busines
• the importance of “protecting your brain” during retirement to ensure you are continually challenging yourself

Thanks for listening.  Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show.

Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes.

Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business.

michael.kerr@kerrcapital.com.au

www.smallbusinessbanter.com.au

@LloydPolkinghorne was a #ricefarmer upuntil a #traumaticbraininjury caused by a mis-firing shotgun. After years of struggling physically and emotionally he needed to 'get back on the horse'. He did this by buying his local community newspaper  www.thebridgenews.com.au . It was a bold and brave step. He made it with full support of family and an internal sense that he had to do something, knowing full well farming still wasn't an option.  

In our discussion we cover;

• the importance of having something meangingful to do 
• #Smallbusiness as a vehicle for physical and emotional recovery
• how a business becomes a part of an #owners  #identity
• the impact on an in individual when work is removed from their life #purpose 
• how the opportunity to buy the local #communitynewspaper brought purpose and the opportunity to represent the community he had grown up in
• assessing the opportunity to take over the a business 
• how Lloyd’s #farming background taught him to be adaptable and think outside of the square which is what he had to do after his move into another profession
• what Lloyd learnt during the process of buying; in particular the process of being tapped on the shoulder to take over the newspaper
• the importance of having a good advisor during the process
• the role small businesses, including the local newspaper, play in a community and how the paper gives community members something to enjoy that is incredibly important to their routine 
• how the local newspaper has become a key advocate for #ruralcommunities when it comes to state governments and electorates
• addressing the challenges that can arise running a rural newspaper due to differing views across the community
• balancing the #247newscycle that comes with running a newspaper and your personal life
• how small businesses fit into #ruraleconomies and the impact on #localtourism can have
• the impact COVID-19 has had on rural and regional towns, their economies, population and consequently small businesses
• exploring the idea of moving into a #cooperativemodel of business for the newspaper
• acknowledging when time frames arise naturally and making the decision to then move on from a business
• what approach Lloyd is taking to advertise and start the process of moving on from the newspaper

Along the way Lloyd also founded www.facebook.com/Lloydswalkforwater

Thanks for listening.  Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show.

Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes.

Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business.

michael.kerr@kerrcapital.com.au

www.smallbusinessbanter.com.au

@LloydPolkinghorne was a #ricefarmer upuntil a #traumaticbraininjury caused by a mis-firing shotgun. After years of struggling physically and emotionally he needed to 'get back on the horse'. He did this by buying his local community newspaper  www.thebridgenews.com.au . It was a bold and brave step. He made it with full support of family and an internal sense that he had to do something, knowing full well farming still wasn't an option.  

In our discussion we cover;

• the importance of having something meangingful to do 
• #Smallbusiness as a vehicle for physical and emotional recovery
• how a business becomes a part of an #owners  #identity
• the impact on an in individual when work is removed from their life #purpose 
• how the opportunity to buy the local #communitynewspaper brought purpose and the opportunity to represent the community he had grown up in
• assessing the opportunity to take over the a business 
• how Lloyd’s #farming background taught him to be adaptable and think outside of the square which is what he had to do after his move into another profession
• what Lloyd learnt during the process of buying; in particular the process of being tapped on the shoulder to take over the newspaper
• the importance of having a good advisor during the process
• the role small businesses, including the local newspaper, play in a community and how the paper gives community members something to enjoy that is incredibly important to their routine 
• how the local newspaper has become a key advocate for #ruralcommunities when it comes to state governments and electorates
• addressing the challenges that can arise running a rural newspaper due to differing views across the community
• balancing the #247newscycle that comes with running a newspaper and your personal life
• how small businesses fit into #ruraleconomies and the impact on #localtourism can have
• the impact COVID-19 has had on rural and regional towns, their economies, population and consequently small businesses
• exploring the idea of moving into a #cooperativemodel of business for the newspaper
• acknowledging when time frames arise naturally and making the decision to then move on from a business
• what approach Lloyd is taking to advertise and start the process of moving on from the newspaper

Along the way Lloyd also founded www.facebook.com/Lloydswalkforwater

Thanks for listening.  Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show.

Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes.

Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business.

michael.kerr@kerrcapital.com.au

www.smallbusinessbanter.com.au

@NormanHall has a diverse background including business, corporate and private banking. He's also been through the process of selling a family business that his wife founded.  Now he's a specialist #exitplanner and draws on all this experience to help #businessowners protect the value they have built up in their business, and then when the time is right, plan and execute a more successful #businessexit.   

In our discussion we cover;

• the importance of having a ‘ringmaster’ for your businesses exit
• the reasons business owners put off exit planning and the consequences of this
• the challenging discussions that can arise in family businesses that have not considered an exit plan
• the timelines that are involved in exit planning
• how Norman breaks down the process of exit planning for owners into something worthy and compelling for the time and effort involved
• why business owners should see value in exit planning as an #investment
• why the very old mantra of "failing to plan = planning to fail" unfortunately still applies to many owners 
• the importance of staged exit planning because “you cannot do it all at once”
• working with the new business owner after selling 
• how Norman drew on his own experience and the experience of his wife and business partner to get their business ready to sell 
• the importance of having all your external experts taking the same approach
• why it is important for exit planning to involve #successionplanning, #businessplanning, and structuring for tax purposes as well as management purposes
• breaking down the assumptions that surround exit planning
• why problems with terminology have misled owners about exit planning, what it involves and why it is so important

CONTRIBUTORS

• Norman Hall
• Michael Kerr

KEYWORDS

• exitbydesign
• familybusiness
• businessownership
• smallbusiness
• exitplanning
• businessexit

Thanks for listening.  Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show.

Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes.

Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business.

michael.kerr@kerrcapital.com.au

www.smallbusinessbanter.com.au

@NormanHall has a diverse background including business, corporate and private banking. He's also been through the process of selling a family business that his wife founded.  Now he's a specialist #exitplanner and draws on all this experience to help #businessowners protect the value they have built up in their business, and then when the time is right, plan and execute a more successful #businessexit.   

In our discussion we cover;

• the importance of having a ‘ringmaster’ for your businesses exit
• the reasons business owners put off exit planning and the consequences of this
• the challenging discussions that can arise in family businesses that have not considered an exit plan
• the timelines that are involved in exit planning
• how Norman breaks down the process of exit planning for owners into something worthy and compelling for the time and effort involved
• why business owners should see value in exit planning as an #investment
• why the very old mantra of "failing to plan = planning to fail" unfortunately still applies to many owners 
• the importance of staged exit planning because “you cannot do it all at once”
• working with the new business owner after selling 
• how Norman drew on his own experience and the experience of his wife and business partner to get their business ready to sell 
• the importance of having all your external experts taking the same approach
• why it is important for exit planning to involve #successionplanning, #businessplanning, and structuring for tax purposes as well as management purposes
• breaking down the assumptions that surround exit planning
• why problems with terminology have misled owners about exit planning, what it involves and why it is so important

CONTRIBUTORS

• Norman Hall
• Michael Kerr

KEYWORDS

• exitbydesign
• familybusiness
• businessownership
• smallbusiness
• exitplanning
• businessexit

Thanks for listening.  Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show.

Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes.

Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business.

michael.kerr@kerrcapital.com.au

www.smallbusinessbanter.com.au

@NormanHall has a diverse background including business, corporate and private banking. He's also been through the process of selling a family business that his wife founded.  Now he's a specialist #exitplanner and draws on all this experience to help #businessowners protect the value they have built up in their business, and then when the time is right, plan and execute a more successful #businessexit.   

In our discussion we cover;

• the importance of having a ‘ringmaster’ for your businesses exit
• the reasons business owners put off exit planning and the consequences of this
• the challenging discussions that can arise in family businesses that have not considered an exit plan
• the timelines that are involved in exit planning
• how Norman breaks down the process of exit planning for owners into something worthy and compelling for the time and effort involved
• why business owners should see value in exit planning as an #investment
• why the very old mantra of "failing to plan = planning to fail" unfortunately still applies to many owners 
• the importance of staged exit planning because “you cannot do it all at once”
• working with the new business owner after selling 
• how Norman drew on his own experience and the experience of his wife and business partner to get their business ready to sell 
• the importance of having all your external experts taking the same approach
• why it is important for exit planning to involve #successionplanning, #businessplanning, and structuring for tax purposes as well as management purposes
• breaking down the assumptions that surround exit planning
• why problems with terminology have misled owners about exit planning, what it involves and why it is so important

Thanks for listening.  Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show.

Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes.

Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business.

michael.kerr@kerrcapital.com.au

www.smallbusinessbanter.com.au

@YasminGrigaliunas is the #founder of @circonomy (nee @WorldsBiggestGarageSale) that is delivering big on their mantra of a world where nothing useful goes to waste, including human potential. She brought energy. commitment and   #ownermindset to everything she did prior in roles as #employee #licensee #businessowner #founder and #mentor. 

Across three episodes we track right back to the influences that helped formed Yas's personal motivations and values. Along with the desire to deliver change through business they fuelled the formation and ongoing success of @circonomy. 

Our discussion covers;

• How taking on a permanent full time role as manager of #SilviosDialAPizza (now #dominos) after finishing school changed the trajectory of Yas’ career to becoming a real entrepreneur
• The significant role #smallbusinesses play in creating our future business leaders and sustaining our local communities
• The importance of having a small business ownership mindset and "acting like an owner”
• Why small businesses with constraints should consider partnerships with bigger businesses
• How Yas’s personal passion for supporting cancer research seeded the World’s Largest Garage Sale
• Why doing business that isn't about yourself
• The #circulareconomy that surrounds charities and different enterprises
• Why Yas made the decision to stay as a small business #socialenterprise and not a #charity
• #raisingcapital
• The partnership with @OfficeWorks  (capability = agility + stability)
• #trust and #transparency in a business relationship
• Why timing is everything in business
• How Circonomy adapted to COVID-19 pressures and made the decision to #godigital
• Yasmin’s top 10 tips for starting a business partnership
• The crossroads that founders and business owners have to face
• The importance of self-awareness for business owners to understand what is important for them as owners and their business
• Reference books
  1. The Little Engine That Could @thelittleenginethatcould
  2. Multipliers @mulitpliers
  3. Who Moved My Cheese @whomovedmycheese

Thanks for listening.  Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show.

Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes.

Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business.

michael.kerr@kerrcapital.com.au

www.smallbusinessbanter.com.au

@YasminGrigaliunas is the #founder of @circonomy (nee @WorldsBiggestGarageSale) that is delivering big on their mantra of a world where nothing useful goes to waste, including human potential. She brought energy. commitment and   #ownermindset to everything she did prior in roles as #employee #licensee #businessowner #founder and #mentor. 

Across three episodes we track right back to the influences that helped formed Yas's personal motivations and values. Along with the desire to deliver change through business they fuelled the formation and ongoing success of @circonomy. 

Our discussion covers;

• How taking on a permanent full time role as manager of #SilviosDialAPizza (now #dominos) after finishing school changed the trajectory of Yas’ career to becoming a real entrepreneur
• The significant role #smallbusinesses play in creating our future business leaders and sustaining our local communities
• The importance of having a small business ownership mindset and "acting like an owner”
• Why small businesses with constraints should consider partnerships with bigger businesses
• How Yas’s personal passion for supporting cancer research seeded the World’s Largest Garage Sale
• Why doing business that isn't about yourself
• The #circulareconomy that surrounds charities and different enterprises
• Why Yas made the decision to stay as a small business #socialenterprise and not a #charity
• #raisingcapital
• The partnership with @OfficeWorks  (capability = agility + stability)
• #trust and #transparency in a business relationship
• Why timing is everything in business
• How Circonomy adapted to COVID-19 pressures and made the decision to #godigital
• Yasmin’s top 10 tips for starting a business partnership
• The crossroads that founders and business owners have to face
• The importance of self-awareness for business owners to understand what is important for them as owners and their business
• Reference books
  1. The Little Engine That Could @thelittleenginethatcould
  2. Multipliers @mulitpliers
  3. Who Moved My Cheese @whomovedmycheese

Thanks for listening.  Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show.

Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes.

Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business.

michael.kerr@kerrcapital.com.au

www.smallbusinessbanter.com.au

@YasminGrigaliunas is the #founder of @circonomy (nee @WorldsBiggestGarageSale) that is delivering big on their mantra of a world where nothing useful goes to waste, including human potential. She brought energy. commitment and   #ownermindset to everything she did prior in roles as #employee #licensee #businessowner #founder and #mentor. 

Across three episodes we track right back to the influences that helped formed Yas's personal motivations and values. Along with the desire to deliver change through business they fuelled the formation and ongoing success of @circonomy. 

Our discussion covers;

• How taking on a permanent full time role as manager of #SilviosDialAPizza (now #dominos) after finishing school changed the trajectory of Yas’ career to becoming a real entrepreneur
• The significant role #smallbusinesses play in creating our future business leaders and sustaining our local communities
• The importance of having a small business ownership mindset and "acting like an owner”
• Why small businesses with constraints should consider partnerships with bigger businesses
• How Yas’s personal passion for supporting cancer research seeded the World’s Largest Garage Sale
• Why doing business that isn't about yourself
• The #circulareconomy that surrounds charities and different enterprises
• Why Yas made the decision to stay as a small business #socialenterprise and not a #charity
• #raisingcapital
• #impact 
• The partnership with @OfficeWorks  (capability = agility + stability)
• #trust and #transparency in a business relationship
• Why timing is everything in business
• How Circonomy adapted to COVID-19 pressures and made the decision to #godigital
• Yasmin’s top 10 tips for starting a business partnership
• The crossroads that founders and business owners have to face
• The importance of self-awareness for business owners to understand what is important for them as owners and their business
• Reference books
  1. The Little Engine That Could @thelittleenginethatcould 
  2. Multipliers @mulitpliers
  3. Who Moved My Cheese @whomovedmycheese

Thanks for listening.  Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show.

Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes.

Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business.

michael.kerr@kerrcapital.com.au

www.smallbusinessbanter.com.au

@Geoff Hetherington teaches business owners #owners to build their #businesses around their life so they stop feeling like an employee & they live on their terms while making more money, have more fun, and spend more time with those that matter most.

Geoff openly shares how his work experience in a wide array of industries that have enabled him to identify the #peopleskills need in successful businesses. 

In our discussion we cover;

• How to structure your business so it is like a real business and less like a job
• Why teaching business owners to structure their business around their life has allowed them;
  • to feel less like an employee and more like a boss; 
  • live on their own terms; make more money; 
  • have more fun; and
  • spend more time with those who matter
• How to go about uncovering where opportunities are in a business
• Why it can make so much sense to engage with a #businesscoach and its benefits
• Understanding when to seek coaching for your business
• How ‘egos’ can be the biggest blockage for reaching out
• The importance of being able to acknowledge that despite them doing their best as a business owner sometimes things just do don't work they way they should
• How a coach can be a “fresh set of eyes” that can help understand what's need to make a business more successful
• How effective coaching can move owners away from thinking their only option is to sell 
• Why it is so important for business owners to understand their numbers
• How revenue, capacity and costs are the three macro levers of business and why these are important in addressing in order to improve your businesses structure
• Understanding #exitplanning as something that is not necessarily always something that you do pre-selling
• Why effective business mentoring and coaching needs to include;

1. The technical aspects, and also
2.  Support, understanding and empathy for the business owner

• How word of mouth can be the best platform for finding a trustworthy and beneficial business mentor and coach

Thanks for listening.  Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show.

Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes.

Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business.

michael.kerr@kerrcapital.com.au

www.smallbusinessbanter.com.au

@Michael Kerr  from @kerrcapital is an experienced adviser to business owners. Michael knew that for a range of reasons some #smallbusinessowners were unable to access quality advice, or the advice and support needed was uneconomic. As a result he designed a program (The DIY Business Sale program) to ensure those owners had access to the best advice on selling a business. The format is easy for owners to follow and it ensures the business is given every chance to sell while avoiding ten's of thousands in broker fees. 

In our discussion he talks about;

• Who a #DIY (do-it-yourself business) sale option is for, and why ?
• Why time becomes the biggest lost opportunity for owners
• The neagtive impact minimum and/or flat rate success fees can have on your business sale
• How the time frame for selling a business impacts owners
• The limitations of traditional business sales strategies
• What it means to do a #DIY  business sale
• How to get the most of out of a DIY approach to ensure it is as effective as possible
• 9 examples of different business sale scenarios where DIY is an effective approach, including:
  • When you already have a buyer lined up 
  • When  your business is particularly unique, or complex to understand 
  • When it's potentially damaging for the business to widely promote that it's for sale,  and you want to have more control over who and where your business is advertised
• The pro's and con's for a DIY approach, including:
  • Saving owners money on fees associated with a sale through a business broker
  • Shortening the sale timeframe by taking control of timeline 
  • Being in control of preparing the business and what information is being shared
• Tips for making a DIY approach more worthwhile, including:
  • How to let people you know your business is for sale without traditional advertising
  • How to negotiate and communicate with buyers
  • The importance of continually updating your businesses information

Thanks for listening.  Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show.

Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes.

Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business.

michael.kerr@kerrcapital.com.au

www.smallbusinessbanter.com.au

@DavidBarnett trains, coaches and advises individuals on how to get better outcomes when buying or selling a small business. David has an extensive professional network and works with owners and advisers in major international markets including Canada, USA, and the United Kingdom. There are lessons to be learned for Australian small business owners and advisers and in this episode David talks about:

• the importance of owners keeping the sale process going because “once you decide to sell, it’s never over” 
• selling and market conditions and their impact on an owners decision to sell
•  business values
• why advertising a business to its potential buyer needs to be about more than just the story of the business
• why it is important to be prepared and ready before a buyer comes on the scene
• what needs to be continued during the sale of a business and right up to closing 
• a different model for buying and selling businesses
• why for business brokers you need to move away from the need to get a result in order to get a commissiof
• findings from the IBBA report 
• the economic burden of COVID-19 and related regulations on business operations
• what is involved with better understanding business financials when preparing to sell your business
• how past and present business performances influence the outcome of a business sale
•  
•  

Thanks for listening.  Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show.

Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes.

Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business.

michael.kerr@kerrcapital.com.au

www.smallbusinessbanter.com.au