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    call recording

    Explore "call recording" with insightful episodes like "Make MONEY with 📞Call Tracking! | Latest AI Tech Targets Lost Opp’s with Ben Chodor, CEO CallRevu", "Metadata", "How to Deploy a Contact Centre with Microsoft Teams", "Enhance Your Social Media Marketing with Call Tracking" and "What’s the Best Way to Record Call Audio?" from podcasts like ""Dealer Talk With Jen Suzuki", "Calabrio Shorts", "UC Today", "Call Sumo" and "AskPat 2.0: A Weekly Coaching Call on Online Business, Blogging, Marketing, and Lifestyle Design"" and more!

    Episodes (5)

    Make MONEY with 📞Call Tracking! | Latest AI Tech Targets Lost Opp’s with Ben Chodor, CEO CallRevu

    Make MONEY with 📞Call Tracking! | Latest AI Tech Targets Lost Opp’s with Ben Chodor, CEO CallRevu

    A lot of calls that come into a dealership are for the Service department. Sometimes calls are unanswered, hit a VM or go to the wrong department. All sorts of things can compromise the client experience! The worst is letting down current clients and new ones!

    There are ways to confront and correct. We unlock the ways to get you there!

    A second chance with a customer? Ohhhh yeah…here we go! 

    The question is…Did the call lead to business? It’s time to find out!

    Over 50% of calls that go to VM do not reply back. This is just one moment that when confronted and corrected will save deals, loyal clients and improve CSI.

    After Hours…what happens to these calls? There’s incredible data that will help you target opp’s and help you determine how to make a change that squashes these problems.

    Ad spend - call tracking helps determine what’s working and where your money should be invested.

    Ben Chodor opens about how dalerships can take advantage of the latest AI tech in call handling! Ask him yourself....benchoder@callrevu.com 🔥\

    Dealer Talk with Jen Suzuki Podcast |Jennifer@edealersolution.com | 800-625-1590 | edealersolutions.com

    🔥Check out our sponsors!🔥

    LotLinx.com is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability.

    CallRevu.com is the leading automotive communications intelligence platform, offering call monitoring and call analysis, with technology optimized for sales, service (fixed ops) and marketing.

    Metadata

    Metadata

    Why would anyone want to know about metadata? It is a pretty powerful tool that is used for all sorts of data mining techniques in contact center recording and analytics.  Learn what metadata is, and how it can be used to amplify your contact center recordings and interactions. 

    How to Deploy a Contact Centre with Microsoft Teams

    How to Deploy a Contact Centre with Microsoft Teams

    Rob Scott hosts Matt Landis, CEO at Landis Technologies. Matt guides us through the contact centre options and capabilities for Microsoft Teams. We discuss:

    1. I’ve got Microsoft Teams: What are Customer Interaction options for Microsoft Teams?
    2. How do end customers know if they should look at 3rd party options?
    3. Understanding Connect versus Power editions
    4. What next for Microsoft Teams APIs and contact centre capabilities
    5. Explore The Landis Contact Center for Microsoft Teams.

    https://www.landistechnologies.com/office365contactcenter

    Hosted by Rob Scott, Publisher at UC Today News - Unified Communications, Collaboration & CX Tech News #MicrosoftTeams #ContactCenter #CX

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    For more Unified Communications News visit https://www.uctoday.com

    Enhance Your Social Media Marketing with Call Tracking

    Enhance Your Social Media Marketing with Call Tracking
    Call Sumo helps you to enhance the social media marketing with call tracking software. It tells you how many calls are received by the company and helps to consider that how many likes, comments and shares are there on your social network. If you receive fewer calls on your largest network, then it helps to find out why. To know more, visit https://callsumo.com/enhance-social-media-marketing-call-tracking/

    What’s the Best Way to Record Call Audio?

    What’s the Best Way to Record Call Audio?
    Today’s question comes from Steve. He started a blog with his daughter called http://Catemix.com. She wants to interview people in the music mixing industry; what tool can she use to record both sides of the call audio? The resources I discuss in this episode are TapeACall (https://www.tapeacall.com/), Zoom (https://zoom.us), Call Recorder for Mac by Ecamm (http://www.ecamm.com/mac/callrecorder/), and Pamela for Skype (http://www.pamela.biz/). Do you have a question about recording call audio? Record it at http://www.askpat.com/. Today's sponsor is DesignCrowd: A website that helps businesses crowdsource designs from over 500,000 designers worldwide. AskPat listeners can receive a free download and $100 off their next design by visiting https://designcrowd.com/askpat and entering the promo code "AskPat". See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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