chargebacks

Monica Eaton, CEO of Chargebacks911 joins us to share her remarkable transition from interior design to leading a company that stands at the vanguard of dispute resolution. Her tale is not just about success; it's about the innovation and dedication that underpin it, and this episode promises a treasure trove of wisdom for anyone looking to disrupt their field.

Monica’s narrative is punctuated by reflections on her experience with chargebacks—a persistent problem that once threatened the sustainability of her online marketplace. Her personal campaign to understand the causes of chargebacks led to the founding of Chargebacks911.

Monica’s view on the joy of business building, her affinity for numbers, and the power of turning challenges into opportunities are the key elements propelling the flow of this episode's narrative. From her $76,000 project triumph to scaling businesses with savvy tech implementations, her journey underscores that the true rewards of entrepreneurship are not just in the victories, but in the exhilarating process of reaching them.

This episode is a rare look behind the curtains of Chargebacks911's expansion into new territories and the pursuit of innovative solutions in a changing regulatory landscape. 

In episode 80 of The Payments Show Podcast, I spoke to Dustin Magaziner who is the Founder of PayBright.

PayBright helps businesses to reduce processing costs by up to 30%, recommends the best payment systems for different types of business, and provides risk management advice to ensure your business runs 100% of the time.

VIDEO and PDF Transcript:
 - click here https://thepaymentsshow.substack.com/p/80

Summary of topics discussed:
[02:15] - Founding Story: Poor Industry Practices
[11:15] - PayBright's Main Services
[13:02] - ROI and Lifetime Customer Value
[17:52] - Introductory Rates: Bad for Both Parties
[20:49] - Industry Consolidation: Pros & Cons
[24:46] - Food, Beverage and Quick Service Restaurants
[25:32] - Platform Risk: TOS, High-Risk Accounts, Getting Cancelled
[26:41] - Types of "Risk"
[28:07] - Risk Analysis & Management with PayBright
[38:37] - Convenience vs Ability to Get a Merchant Account
[40:09] - Micro-Merchants: Where Square Succeeded
[43:22] - PayBright: a Trusted Partner, Not The "Best of the Worst in Payments"!

And much more…

Details:
- Recorded on 28 Sep 2023
- Host: Satwant Phull
- Guest: Dustin Magaziner, Founder, PayBright

[Next Steps]
- Get in touch with Satwant: digitalmoneylab.com
- PayBright: gopaybright.com

Also in this episode:

• Dave Daga, Director, Creative Services at Moneris co-hosts.
• Sean McCormick, Director, Business Development, at Spendscape gives us the latest data on chargebacks heading into the busiest season for chargebacks.
• Angel Zou, Product Specialist at Moneris, talks about gift cards and how they can help your business this holiday season.
• Ella Urquhart, Events Manager at Moneris gives a rundown of November’s events calendar.

Links of Interest

• Moneris Go
• Moneris Go Plus
• New Moneris Commercial (En/Fr)

Gumroad has been around 11 years and more, and people have made tens of thousands of dollars selling digital products on Gumroad! But do you know, how Gumroad was founded?

In this episode, the founder and CEO of Gumroad, Sahil Lavingia who also invested in Clubhouse, Republic, and more, joined me to talk about his origin story and his road to creating Gumroad!

Sahil's origin story is fascinating, he was young and wanted to buy some Xbox games, so he started learning how to build websites to make money on the side. He then fell in love with building sites and apps, and eventually landed as the number 2 employee on Pinterest.

Like every great entrepreneur and inventor, Sahil built Gumroad because he had a problem selling his digital goods and services online, he saw the pain that the world need to be solved, so he took it upon himself and started Gumroad in  hope to help others to help their product online! And then, the rest is history!

Listen to this episode and find out more about Sahil!

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My new book Skip The Line is out! Make sure you get a copy wherever you get your new book!

Join You Should Run For President 2.0 Facebook Group, and we discuss why should run for president.

I write about all my podcasts! Check out the full post and learn what I learned at jamesaltucher.com/podcast.

Thank you so much for listening! If you like this episode, please subscribe to “The James Altucher Show” and rate and review wherever you get your podcasts:

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• Visit Notepd.com to read our idea lists & sign up to create your own!
• My new book, Skip the Line, is out! Make sure you get a copy wherever books are sold!
• Join the You Should Run for President 2.0 Facebook Group, where we discuss why you should run for President.
• I write about all my podcasts! Check out the full post and learn what I learned at jamesaltuchershow.com

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Thank you so much for listening! If you like this episode, please rate, review, and subscribe to “The James Altucher Show” wherever you get your podcasts: 

• Apple Podcasts
• iHeart Radio
• Spotify

Follow me on social media:

• YouTube
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Daniel Kornitzer, Chief Business Development Officer, Paysafe

The pandemic has seen many businesses accelerate plans to upgrade their online checkouts as consumer payment preferences have evolved. Analysis of ecommerce trends by payments platform Paysafe, published in Lost in Transaction shows SMEs globally ranking reliability, cost and security as their top 3 priorities in payment partners. Alongside fraud prevention, reduction in cart abandonment rates are also key issues. Robin Amlôt of IBS Intelligence discusses the issues with Daniel Kornitzer, Chief Business Development Officer at Paysafe. 

Ekata is the new standard in global identity verification, providing businesses worldwide the ability to link any digital transaction to the human behind it. Ekata helps cross-border digital commerce companies grow their revenue by maximizing predictability using our global identity verification product suite.

Listen to the podcast to find out:

• Ripping off the PSD2/SCA Bandaid and committing to the deadline
• SCA education for Merchants
• What merchants should ask their payment providers
• Merchant Data Gathering Standardisation for Acquirers
• Accepting good customers through SCA data
• How to optimize your fraud rates
• The impact of Covid19
• How to find the balance between false declines and fraud
• And More!

If you’re curious to find out more about how Ekata can grow your revenue through their global identity verification product, please reach out to Spencer McLain (Ekata) for a conversation.

About PaymentGenes's "Voices In Payments" - The Future of Payments podcast:

The “Voices in Payments” Podcast, is an initiative launched by PaymentGenes to positively impact the payments community, by educating and connecting the market with vertical-specific industry expertise.

PaymentGenes Empowers Business growth by providing expertise-driven Recruitment, Contracting, Business Strategy Consult, and Data Strategy Services. These services all resolve and intersect around payments. Learn more about how we can help your business here.

My special guest this week is Mark Standfield, the President of Midigator. 

Midigator is a technology provider that helps merchants, ISOs and acquirers understand their disputes – including chargebacks and how and why they happen and how to avoid them – all in one place.

Mark was born and raised in North Carolina and the south and ultimately ended up at school in Idaho and currently lives with his wife and four kids in Utah.  

Midigator was started by a direct marketing merchant that needed to understand and handle their disputes in order to scale their business.   

Fast forward and now Midigator helps businesses of all types across most every industry. What differentiates them is their focus on technology, consistently improving their product based on industry trends and taking a complete view of their client’s business.   

Mark has a passion for learning and provides some sage advice for those just starting their careers in payments. 

www.midigator.com

www.leadersinpayments.com

www.podcast609.com

This is episode 14 of the Leaders In Payments Podcast featuring my special guest this week, Monica Eaton-Cardone, the COO and Co-Founder of Chargebacks911. 

Monica grew up mostly in Idaho in a small town of 22 people. She developed a great work ethic at a very early age and learned many life lessons through playing sports – more specifically basketball.

Chargebacks911 was truly born out of necessity. Monica owned an online business and started getting chargebacks so she decided to dig in and learn what they were and how to mitigate them. And then quickly learned there were others out there that needed help with the same thing – and thus Chargebacks911 was born. 

Monica discusses in detail all of the services that Chargebacks911 provides its merchants and customers and provides some great insights into starting a career in payments.

www.chargebacks911.com

www.leadersinpayments.com

All episodes are produced by: www.podcast609.com

It's an update on money mindset, better ways of taking payments to avoid chargebacks and fraudulent bookings after events at our SAs so this will be useful to share with you all.  Give value over and above to your guests, but by the same token ensure your rates, quotes and agreements are win:win too!  Anything less is unsustainable!!

The For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

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See omnystudio.com/listener for privacy information.