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On today's episode of Customer Service Issues Dave, Nastassia and The Rest  tell you everything you need to know about cephalopods*, pressure cookers, roto vaps, food-adjacent doom metal, the relative merits of Popeye's and FKC, raw fish safety, raw onion fingers, snail milking, and much much more. 

And now for something completely different: A listener answer to Dave's question about scales.

*No cephalopods were harmed in the making of this episode. 

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We discuss the Retail Launch of the brand new Nise Wave sous vide circulator! Nise Tech started their Kickstarter Program for their innovative new sous vide circulator two and a half years ago to create a customer designed circulator to give end users what they want in a device! Compact, Powerful, Adaptive, and wifi and manual controls. We talk about how the started, the ups and downs, and where they are planning on going with the company! Check out the Nise Wave HERE on Amazon or check out the website HERE!

If you love Fresh Organic spices, you MUST try FreshJax Organic Seasonings and spices! All of their products are superior quality, organic, non-gmo, no added colors, anti caking, or other additives! They have the BEST blends and individual spices I have ever tried! They hav many different packages for you to try and you can Find them on Amazon HERE!


If you have not checked out the amazing courses offered by "Masterclass" yet, you really need to! Learn to cook sous vide from Thomas Keller who's book "Under Pressure" is one of the best sous vide books out there! Learn how to cook the perfect Texas Style Brisket from world famous pitmaster Aaron Franklin! There are currently 12 Culinary courses alone and many other categories! You can purchase individual classes, but the BEST deal is to get the "All Access Annual Pass" for just $180!!! Check it out HERE!

Dave is back from Barcelona! Tune in to hear him and Nastassia discuss New York's hipster enclaves, trains, hickory nut syrup, whether or not to add a PID controller to a deep fryer, the closing of Booker and Dax, home brewing with a circulator, smoking pork, melonpan, and how Dave's wife and children are the only thing keeping him from descending into a Leatherman-inspired spiral of existential despair.

And if you're in New York or coming to visit, don't miss the opening of the "Chow" exhibit at MOFAD this weekend!