communication techniques

Why organizational strategy can be both top-down and bottom-up.

As Professor Jesper Sørensen sees it, a winning strategy is the result of conversations, not commands, and that strategy can be directed from the C-suite, but it doesn’t have to be. “Lots of great strategies are discovered,” he says, “they’re discovered because the leaders were able to listen to their frontline workers or their frontline managers.” A more iterative approach, says Sørensen, helps companies adapt their strategy to an ever-changing landscape.
In the latest episode of Think Fast, Talk Smart, Sørensen joins host and lecturer Matt Abrahams to discuss how organizations can use better communication to craft better strategies.

Episode Reference Links:

• Stanford GSB Profile: Jesper B. Sørensen
• Sørensen’s Book: Making Great Strategy
• Original Episode: Ep.71 Strategy Success: How to Communicate Your Gameplan Website / YouTube 
• Ep.103 Simple is a Superpower: How to Communicate Any Idea to Any Audience Website / YouTube 
• Ep.41 Speak Like a Founder: How Successful Entrepreneurs Communicate to Their Teams Website / YouTube 

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• Email Questions & Feedback >>> hello@fastersmarter.io
• Episode Transcripts >>> Think Fast Talk Smart Website
• Newsletter Signup + English Language Learning >>> FasterSmarter.io
• Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
• Matt Abrahams >>> LinkedIn

Chapters:

(00:00:00) Introduction
Host Matt Abrahams introduces Jesper Sørensen,  professor of organizational behavior at the GSB

(00:01:38) Defining Strategy

The core of strategy as securing an organization's economic prosperity, distinct from planning.

(00:03:21) Common Misconceptions about Strategy

Misunderstandings leaders often have regarding the nature of strategy 

(00:05:07) Strategy Argument

The concept of a strategy argument, a structured approach to strategic decision-making.

(00:07:04) Strategy as a Communication Tool

The need for strategic communication to align and adapt within an organization.

(00:10:53) The Dynamic Nature of Strategy
How strategies evolve and the importance of feedback from all organizational levels.

(00:12:29) Storytelling in Strategy Communication

The power of storytelling in creating and communicating a coherent strategic vision.
(00:14:55) Propagating Strategy Through Storytelling
How leaders can use storytelling to align their teams with a strategy.
(00:17:01) The Final Three Questions

Jesper shares communication advice he’s received, a communicator he admires, and his ingredients for successful communication.

(00:23:39) Conclusion

• (00:00) - Introduction
• (02:33) - Defining Strategy
• (04:16) - Common Misconceptions about Strategy
• (06:02) - The Concept of a Strategy Argument
• (07:59) - Strategy as a Communication Tool
• (11:48) - The Dynamic Nature of Strategy
• (13:24) - Storytelling in Strategy Communication
• (15:50) - Propagating Strategy Through Storytelling
• (17:56) - The Final Three Questions
• (24:34) - Conclusion

In this insightful conversation, we explore the transformative impact of specific appreciation on team engagement, culture, and results. Learn how to acknowledge your team's efforts, foster a culture of gratitude, and unleash the potential of your team members.

Key takeaways:

- Discover the formula for effective appreciation
- Understand the impact of appreciation on team morale and engagement
- Learn how to give specific and meaningful appreciation
- Implement appreciation practices to build a thriving team

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As lead Executive Coach and Consultant, Barbara Schindler fully supports clients as they integrate all they learn, bringing it into their roles, their teams, and the company. Barbara has expertise helping others embrace self-leadership and emotional endurance, as they step up to the next level. She delights in seeing others fully experience their own unique leadership gifts. Her superb executive coaching helps facilitate transformation, by increasing the Leaders’ awareness of patterns that are holding them back and revealing opportunities to shift into a space that brings forward greater clarity and success. Barbara has a background in start-up entrepreneurial businesses. She has worked in healthcare, real estate, education, and business. As the COO, she applies her experience to help grow the company, build a united team and shape the future of LET.

As an Executive Coach and Leadership Trainer at Leading Edge Teams, Heather McGonigal enjoys developing leaders to do their very best work while finding fulfillment and achieving the big outcomes their CEOs and teams are driving towards. Heather is always willing to support leaders in any way she can, regularly going above and beyond – as is the standard at Leading Edge Teams. As Program Director she takes great pride in the many facets of the ‘A+’ Leader Development program and is grateful to play an integral role in the program’s content and delivery. Heather believes that behavior really does make all the difference and is thrilled to work with Leading Edge Teams to spread that message.

Leading Edge Teams is a consulting and training company that provides entrepreneurial companies leadership training and executive coaching in groups and one-on-one, online and in person. We have an unparalleled track record of helping businesses achieve massive, sustainable, team-driven growth. Annie Hyman Pratt founded Leading Edge Teams in 2014 based on her unique, decades-long experience as both a successful C-level executive and a highly sought-after business adviser.

Learn more about Leading Edge Teams: https://leadingedgeteams.com
Order a copy of “The People Part”: https://anniehymanpratt.com
Interested in working with us? Learn more here (and schedule a call): https://leadingedgeteams.com/apl

What's your leadership superpower? Find out here: https://leadingedgeteams.com/leadership-assessment-quiz/

In this episode of the Meet Yourself Podcast, Noah gives insight as to the importance of cultivating the attitude of curiosity and what makes this a master skill when it comes to three really important things. Learn why the alternative has a terrible accuracy rate and yet most of us keep doing it. There are three introspective questions you should be asking yourself… what are they? Listen now and find out.

“We have this skill of curiosity that we could literally deploy at any time. It's always available, it's free to use, and we never run out of it.”

1. Get the MLD Newsletter for Free Tools and Actionable Insights you can put to work in your life right now: www.noahchanning.com/newsletter
2. Access Free Meditations: https://insighttimer.com/noahchanning

Thank you for listening. ✓ Please share and subscribe to support this channel.

👉🏼 Join the FREE NEWSLETTER for more helpful tips, tools, and practices designed to help you transform your life from the inside out. 

• Hosted by: Krista Campbell  & Spencer Bentley
• Title: The Importance of Strong Leadership 
• www.Countryintel.com 
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• Hosted by: Spencer Bentley, Terrell Campbell, & Devon Florczak
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Communication is much more than just talking and listening; it requires a set of skills beyond these simple actions. Still, it is possible to acquire these skills with the right guidance. When we are dealing with divorce, having Ninja Communication Skills will put you closer to a positive outcome, closer to a successful separation. 

Let's get into it

Timestamps

We are pretty bad at communicating [00:01:30]

Why we get triggered? [00:03:00]

The six other possible scenarios rule [00:06:00]

This is what I hear, is this what you are saying? [00:07:30]

My evolution at communicating [00:09:30]

Body language [00:12:00]

Mirroring your interlocutor [00:14:00]

Communicating with yourself [00:18:00]

Links

How To Tell Your Partner, You No Longer Want To Be Married.

https://divorceangel.vipmembervault.com/products/courses/view/1022671

My book: The Jelly Bean Jar - Empowering Independence through Divorce

https://tanyasomerton.com/shop/the-jelly-bean-jar/

Join my Free Facebook Group here:

https://www.facebook.com/groups/divorceangel/

Divorce Roadmap Session:

https://tanyasomerton.com/divorce-roadmap/

See omnystudio.com/listener for privacy information.

Dr. Amy Alamar, author of The Parenting Project and Parenting for the Genius, takes insight from the educational sphere and applies it to practical parenting techniques to get through to your teen. Whether you have a teen that shuts down, or one that over-shares, Dr. Alamar has suggestions for exactly what to say when the tough conversations get going!

Bonfire Digital Wellness has a diverse team of seasoned, compassionate school counselors, ready to coach your teen. Check it out today and take advantage of a 1-month FREE trial: BonfireDW.org/talkingtoteens

Full show notes

Do you notice your teen shutting down and pushing you out? As teens strive to become individuals, they start to communicate less and less with parents. This is a common ‘side effect’ of growing up, but it isn’t all bad. Making decisions independently is a critical skill all teenagers need to learn. Although, if parents struggle to keep a close relationship with their teens, there can be more conflict and difficulty when it comes to teaching life lessons.

Amy Alamar, author of The Parenting Project: Build Extraordinary Relationships With Your Kids Through Daily Conversation, believes the best way to know your child is through conversation. As an experienced teacher and researcher, Amy uses academic research and psychological concepts to break down the most effective ways to communicate with teens. Her methods involve daily techniques you can use to build extraordinary relationships through conversation. Even when it comes to the most trying topics!

In this episode of the podcast, we cover everything from managing our reactions to word-for-word scripts for the toughest situations. Here are some of the major takeaways.

Recognize Your Reactions

Certain types of conversation make us act and react differently, we can’t help it. And sometimes our apparent shock or frustration can cause a teen to back out of the dialogue. As parents, if we’re discussing something that makes us afraid, like our teen driving for the first time, our emotions are heightened. We have a totally different energy than if we were talking to our teens about intimacy, or being a self-advocate.

Amy advises that we walk our teens through our own emotions so they aren’t put off by a genuine reaction. Simply explaining, “I’m not judging you, I’m just surprised,” can make a world of difference. It might take a minute to calm down, but it’s important to let your teen know that you want to have a fair conversation without reactions speaking louder than reason. We also discuss the value of finding the right tone and setting, even when we’re upset and can’t keep up a solid ‘poker face.’

Let Your Child Speak

Amy shares how staying quiet and letting your child speak can be the key to having meaningful conversation. For example, asking open ended questions like, “how did you feel about that?” can inspire a teen to be more open. Amy also suggests we point out situations in TV shows and movies to facilitate dialogue about touchy topics like drug use or peer pressure. It feels non-confrontational and lets your teen speak their mind freely, as it’s about a fictional scenario.

Plus, we outline the difference between whole-family and one-on-one conversations, as well as how to let our children bring up their thoughts about the future, so we don’t make assumptions about their path. Above all else, Amy highlights how to be on your teen’s team, always.

Navigate Risks and Limits

“We’re not their friends, we’re they’re parents.” This impactful statement from Amy regards setting expectations and holding our teens to them. We have to be bold about setting limits, but at the same time, we must recognize that it’s the purpose of a teenager to push limits, take risks, and try new things. So, our job is less about being strict, and more about talking our teens through their decision making and coming up with appropriate natural consequences when they make certain choices.

In this episode, Amy coaches parents how to teach their teens about making decisions, learning from mistakes, identifying parents’ concerns, and forming plans to address those concerns.

Master Difficult Conversations

There are so many tricky conversations that Amy has methods for mastering. If your child has a friend that you don’t like, Amy knows just how to handle it. She mentions that one of the worst things you can do is say, “You can’t be friends with that person,” or judge that person, because the minute you judge them, your child will start to shut down. Instead, she recommends ways to influence our teen’s decision making.

She has tips for talking about the most dreaded topic of all too: teenage sex. Some of her talking points include the importance of intimacy, being present, and having consent for an enjoyable experience. Rather than encourage or forbid sex, her approach focuses on how to have the best relationship, and what it takes to achieve that.

We even go into detail about what to say when someone breaks your child’s trust, elaborating on empathy and apologies. This episode is packed with useful suggestions to conquer all sorts of challenging discussions you’ll have with your teens!