customer_experience

What happens if you speak out against the tribe in Unionism? Is there only free speech for Catholics in Northern Ireland? Joe and Dion argue about commemorations and discuss the Irish language and the secret meeting Joe attended with concerned Protestants. Also do people in the south need to do more to make unionists welcome?

Free State with Joe Brolly and Dion Fanning is a Gold Hat Production in association with SwanMcG.

For more on Free State: https://freestatepodcast.com/

To get in touch with the podcast: info@freestatepodcast.com

Twitter: @dionfanning @JoeBrolly1993 @freestateirl

Hosted on Acast. See acast.com/privacy for more information.

In today's episode, Andy answers your questions on if you should raise your prices to stay competitive in your respected market during these economic times, how much priority you should put into social media as a small business owner, and why you shouldn't be chasing inspiration while working towards your goals.

It’s an unnatural activity that has become normal. You’re stuck in a metal tube with hundreds of strangers (and strange smells), defying gravity and racing through the sky.  But oh, the places you’ll go! We visit the world’s busiest airport to see how it all comes together. (Part 1 of “Freakonomics Radio Takes to the Skies.”) 

In today's episode, Andy answers your questions on what to do when people don't believe in you even after the proof is there, how to operate a business with a product that people need versus a product people want, and why you shouldn't be concerned with the traits of other people.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

“I believe everybody is creative, good at creating ideas and being innovative to disrupt. It’s just you need to believe that you can.”  

Listen in to find out 10 ways to help you come up with and create better ideas based off of me creating products, bonuses and special offers.  

KEY TAKEAWAYS  

• Could what you’re coming up with be new? Could be be better than the old version of the product/offer/bonus? Evolve your ideas with the market, use things that already exist but make it better.  

• What could you create that people would love, need and go batshit crazy for? Don’t give this thing to everyone or it will devalue it. This will create more desire for the thing you’re giving away.  
• Can you get a concept or story behind the product or service? Don’t make up stories. Is there a way to tell a good story and link it to whatever you’re marketing or selling so you can connect with your audiences’ emotions?  
• What has the market told you there’s demand for? Listen to your markets so you know what your market wants and what you can give them.  
• What can you create to get people talking and fighting for it? What controversy can your product bring to the market and get people going wild?  
• What you want to give away is high perceived value to your audience but low actual cost to you. This could be something that’s downloadable. If you give away actual products, it’s more likely to backfire if you give too many away.  

• How can you make it different? Doing to same things over and over will not work. Reinvent your products and what your products are.  
• Surprise or shock your audience without making it a gimmick.   
• Could you do something bold or risky? Maybe do a challenge or someone thing really ballsy but don’t go too big so you don’t paint yourself into a corner. Step up your game. Make your competitors say “woahhhh.”  
• Continue to take feedback from your customers, peers and competitors.  

BEST MOMENTS  

• “Make what you’ve already got look new.”  
• “Bad marketers make up stories.”  
• “The more you give away the more you can go bust.”  
• “Anything that will shock your audience, that’s unexpected will get people running in droves to get your products and services.”  

[Business, mindset, entrepreneur, disruptors]

VALUABLE RESOURCES

https://robmoore.com/

bit.ly/Robsupporter  

https://robmoore.com/podbooks

 rob.team

ABOUT THE HOST

Rob Moore is an author of 9 business books, 5 UK bestsellers, holds 3 world records for public speaking, entrepreneur, property investor, and property educator. Author of the global bestseller “Life Leverage” Host of UK’s No.1 business podcast “Disruptors”

“If you don't risk anything, you risk everything”

CONTACT METHOD

Rob’s official website: https://robmoore.com/

Facebook: https://www.facebook.com/robmooreprogressive/?ref=br_rs

LinkedIn: https://uk.linkedin.com/in/robmoore1979

disruptive, disruptors, entreprenuer, business, social media, marketing, money, growth, scale, scale up, risk, property: http://www.robmoore.com

What is it that makes us suddenly draw in a deep breath through a wide-open mouth? The beautiful thing about yawning is that researchers really don't know. Whether the answer is physical, mental or even contagious there is pretty much no chance you won't yawn during this classic episode.

See omnystudio.com/listener for privacy information.

"Boring is what will make you rich. Today, Alex (@AlexHormozi) emphasizes the importance of embracing "boring" and consistent business practices for long-term success. He encourages entrepreneurs to focus on becoming better rather than bigger, and to target their innovative personalities towards improving existing processes and experiences for their customers.

Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

Timestamps:

(2:02) Embrace "boring" for financial success.

(5:31) Innovate to become better, not bigger.

(8:39) Improve current business before expanding.

(11:20) Attention to detail fosters customer satisfaction.

(14:03) Long-term success requires focus and dedication.

(15:45) Aim for longevity, not just growth.

Follow Alex Hormozi’s Socials:

LinkedIn  | Instagram | Facebook | YouTube  | Twitter | Acquisition 

Welcome to another episode of The Disruptors Podcast!

If you’ve got loyal clients and customers clutched on you, better do everything to let them hang on to you. In this episode, learn what are the best ways to show your appreciation and gratitude towards them.  You’ve gone a long way to have these clients improve your sales, marketing, and brand alone so at least make it personal. It’s time to discover the 15 ways how to cultivate the relationships with your clients so make sure to listen to this episode.

KEY TAKEAWAYS

• Book in weekly random surprise customer service calls – at least 5 calls a week. Introduce yourself. Just try to listen to them with no marketing motives.
• Send birthday cards. It can be e-birthday cards but it’d be best if they were handwritten and mailed for your best clients.
• Comment and engage them on social media. We highly value the brand to be untouchable or how it will be perceived. But this is just to show that you care.
• Gift for signing up. Try to be personal especially for your client for more than 5 years.
• Personalized gifts. Find out what they want secretly; they’d love the surprise and effort you put into it.
• Do what you say you are going to do. If you say you’ll get back in 24 hours, do it within 2 hours. Exceed their expectations. Smash the deadline.
• Admit mistakes. If you’ve failed in an area, fix the area. Clients are not expecting you to be perfect. They’re expecting you to handle challenges well.
• Actually care. Have a demographic of client you want to serve. You create your marketing and messaging by this. You’re niching where you want to go. You don’t have to pretend you care about others also.
• Keep them giving loyalty discounts. Reward them as a client. Spend more on them if they stayed longer.
• Give them time with you. Spend time with But be careful not to commoditize yourself by doing everything everywhere.
• Personal video messages. In this very forward technology era, make use of audio-video functions. Record a personal video thanking them.
• Actually listen to them. Ask for feedback. Then, do what is right and necessary. Always make sure to uphold your brand.
• Be careful with recommendations. Recommend someone that you already have tried have great service to offer.

BEST MOMENTS

• "Finding out what they like secretly and giving them what they want is a really great thing."
• "Exceed the expectations. If you're going to make any promise, you've got to deliver and overdeliver on that."

[Business, mindset, entrepreneur, disruptors]

VALUABLE RESOURCES

https://robmoore.com/

bit.ly/Robsupporter  

https://robmoore.com/podbooks

 rob.team

ABOUT THE HOST

Rob Moore is an author of 9 business books, 5 UK bestsellers, holds 3 world records for public speaking, entrepreneur, property investor, and property educator. Author of the global bestseller “Life Leverage” Host of UK’s No.1 business podcast “Disruptors”

“If you don't risk anything, you risk everything”

CONTACT METHOD

Rob’s official website: https://robmoore.com/

Facebook: https://www.facebook.com/robmooreprogressive/?ref=br_rs

LinkedIn: https://uk.linkedin.com/in/robmoore1979

disruptive, disruptors, entreprenuer, business, social media, marketing, money, growth, scale, scale up, risk, property: http://www.robmoore.com

It’s that time again… We’re giving appreciation to someone who deserves credit for the little things they do that make a big difference in others’ lives. In today’s episode of Love Life we’re celebrating Justin, the waiter at a fish restaurant in Seattle, for his warm and welcoming one-liner that I’ll remember forever. Try this one yourself to make anyone in your business - or your life - feel like they belong.