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    customer psychology

    Explore " customer psychology" with insightful episodes like "12. Creating a Value-Driven Brand: Insights from Maslow's Hierarchy", "11. Beyond Demographics: Building a Brand that Resonates with Your Audience", "7. From Beans to Brand: Unpacking Starbucks' Transformational Journey", "6. Revealing Brand Strategy: Your 7-Stage Roadmap to Success" and "5. Unraveling Brand Strategy: 6 Myths Holding Your Business Back" from podcasts like ""BRANDINFLOW", "BRANDINFLOW", "BRANDINFLOW", "BRANDINFLOW" and "BRANDINFLOW"" and more!

    Episodes (12)

    12. Creating a Value-Driven Brand: Insights from Maslow's Hierarchy

    12. Creating a Value-Driven Brand: Insights from Maslow's Hierarchy

    Unlock the secrets to building a brand that your customers can't resist. Join us in this engaging podcast episode as we dive into the world of value-driven branding.

    Imagine having the tools to understand your customers' desires better than ever before, and using that insight to shape your brand's success. That's precisely what we'll explore together.

    We'll dissect the layers of value – from practical benefits to emotional connections – and show you how these principles can transform your business strategy. You'll gain a deeper understanding of how value impacts your customers' lives and decisions.

    Throughout the episode, we'll share real-world examples, including how brands like Netflix apply these principles effectively.

    By the end of this podcast, you'll be armed with valuable insights and strategies to leverage the elements of value in your own branding efforts.

    Get ready to embark on this enlightening journey into value-driven branding. Tune in now and discover how to take your brand to the next level.

    So what are you waiting for? Get ready to brand in flow to make your business grow. 

    Let's connect and turn you into your Brand's Leader

    Website: www.brandinflow.com

    Instagram: https://www.instagram.com/kuebra.omr/

    TikTok: https://www.tiktok.com/@kuebraomr

    Youtube: https://youtube.com/@kuebra_omr

    Email: kuebra@brandinflow.com

    So what are you waiting for? Get ready to brand in flow to make your business grow. 

    Let's connect and turn you into your Brand's Leader

    Website: www.brandinflow.com

    Instagram: https://www.instagram.com/kuebra.omr/

    TikTok: https://www.tiktok.com/@kuebraomr

    Youtube: https://youtube.com/@kuebra_omr

    Email: kuebra@brandinflow.com

    11. Beyond Demographics: Building a Brand that Resonates with Your Audience

    11. Beyond Demographics: Building a Brand that Resonates with Your Audience

    In the 11th episode of the BRANDINFLOW podcast, you'll be guided through the nuances of pinpointing and truly understanding your target audience, an essential step for anyone looking to elevate their business into a brand that resonates deeply with customers. This exploration is not just about demographics; it delves into the psychographics of your audience, understanding their hobbies, preferences, and deepest desires.

    You'll discover practical strategies for gathering insightful data about potential customers, moving beyond assumptions to real, actionable knowledge. The podcast sheds light on how simple observations and interactions, often overlooked, can be a goldmine of information. It's a journey into the heart of consumer psychology, where you'll learn to connect with and influence your audience effectively.

    Moreover, the episode introduces innovative tools and concepts that can revolutionize your approach to market research. These insights are not just theoretical; they're immediately applicable, offering you a chance to reshape your brand's strategy to align more closely with customer needs and aspirations.

    By the end of this episode, you'll have a clearer vision of how to define and engage your target audience, turning them into loyal fans of your brand. It's an essential listen for anyone serious about making a meaningful and lasting impact in their market. Tune in to unlock these valuable insights and transform the way you think about and interact with your potential customers.

    So what are you waiting for? Get ready to brand in flow to make your business grow. 

    Let's connect and turn you into your Brand's Leader

    Check out the website: www.brandinflow.com 

    Instagram: https://www.instagram.com/kuebra.omr/

    TikTok: https://www.tiktok.com/@kuebraomr

    Youtube: https://youtube.com/@kuebra_omr

    Email: kuebra@brandinflow.com

    So what are you waiting for? Get ready to brand in flow to make your business grow. 

    Let's connect and turn you into your Brand's Leader

    Website: www.brandinflow.com

    Instagram: https://www.instagram.com/kuebra.omr/

    TikTok: https://www.tiktok.com/@kuebraomr

    Youtube: https://youtube.com/@kuebra_omr

    Email: kuebra@brandinflow.com

    7. From Beans to Brand: Unpacking Starbucks' Transformational Journey

    7. From Beans to Brand: Unpacking Starbucks' Transformational Journey

    Welcome to the seventh episode of the BRANDINFLOW Podcast that peels back the layers of Starbucks' incredible journey, revealing the strategic brilliance that propelled it from humble coffee beans to a global brand phenomenon. Join me on this expedition as we unravel the captivating story behind Starbucks' meteoric rise.

    Picture this: three university friends hatching a plan in the 1970s to sell premium coffee beans and equipment. That's the inception of Starbucks. But there's more to it than meets the eye, and that's what we're diving into today.

    Now, let's talk about Howard Schultz – the visionary who introduced a monumental shift. He believed in moving beyond selling beans and focusing on the coffee experience itself. The founders weren't initially on board, which led Schultz to venture into his own café chain, Il Giornale. But fate had something else in store as he eventually acquired Starbucks, leading to its transformation into the globally recognized brand we know today.

    What truly sets Starbucks apart is its commitment to creating the "third place" – a space that's not your home or workplace but a haven for connection and relaxation. This concept becomes the cornerstone of Starbucks' identity as a lifestyle brand. The magic lies in Howard Schultz's insight that brand value isn't just about products, but the feelings and memories associated with them.

    The beating heart of Starbucks' triumph is encapsulated in its mission: "to inspire and nurture the human spirit, one person, one cup, and one neighborhood at a time." This isn't just a catchphrase; it's a philosophy that drives every decision Starbucks makes. Schultz's emphasis on taking things step by step, focusing on one cup and one customer, resonates throughout the episode – a nugget of wisdom for all of us.

    Partnerships are key, not only with employees but also with customers. Schultz's notion of employees as partners fueled a culture of mutual growth and respect. This extends to customers, too – Starbucks strives to offer value beyond just coffee.

    The episode delves into Starbucks' commitment to social responsibility, highlighting its authenticity in ethical practices and social impact. It's a lesson in aligning values with actions to create an unbreakable bond of trust.

    Another exciting aspect we explore is the concept of brand archetypes – the personalities that shape a brand's identity. Starbucks embodies the "caregiver" and "every person" archetypes, showcasing its empathetic approach and inclusive atmosphere.

    So, let's sum it up: this episode is a treasure trove of insights into Starbucks' evolution from beans to a cultural icon. It's proof that belief, innovation, authenticity, and partnerships can transform a business into a brand that resonates on a profound level. Whether you're a budding entrepreneur or a seasoned leader, the lessons shared here offer a roadmap to turning your business into a brand that leaves an indelible legacy. Get ready to be inspired, and let's embark on this enlightening journey together.

    So what are you waiting for? Get ready to brand in flow to make your business grow. 

    Let's connect and turn you into your Brand's Leader

    Instagram: https://www.instagram.com/kuebra.omr/

    TikTok: https://www.tiktok.com/@kuebraomr?lang=en

    Youtube: https://youtube.com/@kuebra_omr

    Email: kuebra@brandinflow.com

    So what are you waiting for? Get ready to brand in flow to make your business grow. 

    Let's connect and turn you into your Brand's Leader

    Website: www.brandinflow.com

    Instagram: https://www.instagram.com/kuebra.omr/

    TikTok: https://www.tiktok.com/@kuebraomr

    Youtube: https://youtube.com/@kuebra_omr

    Email: kuebra@brandinflow.com

    6. Revealing Brand Strategy: Your 7-Stage Roadmap to Success

    6. Revealing Brand Strategy: Your 7-Stage Roadmap to Success

    In the sixth episode of the BRANDINFLOW Podcast we delve into the dynamic world of brand strategy and its pivotal role in shaping a prosperous business. We uncover the seven key elements that collectively form the bedrock of a compelling brand strategy. These elements act as a roadmap, guiding businesses toward their objectives while fostering meaningful connections with their target audience.

    At the core of a successful brand strategy lies a well-defined brand DNA. This encapsulates your purpose, vision, mission, and values. Contrary to popular belief, these elements are not just for public consumption; they serve as an internal compass, ensuring every move aligns with your core identity. It's akin to building a solid foundation for a structure; without it, the whole edifice could crumble.

    Next on the agenda is brand positioning. This step involves embedding your brand in the minds of your audience. The aim is to evoke specific associations and emotions that position your brand as their top choice. This positioning isn't arbitrary; it's a result of understanding your audience deeply and analyzing your competitors strategically. By identifying gaps in the market, you can position your brand to offer distinctive value.

    We then move to crafting a brand persona, a representation of your brand's personality traits. This persona enables your brand to resonate with your intended audience on a personal level. Think of it as finding the perfect puzzle piece that makes your brand relatable and genuine.

    Effective communication in brand strategy takes the spotlight as well. This encompasses both verbal and visual expressions. Your core message, storytelling, taglines, and even your brand name play a pivotal role in conveying your brand's essence. This episode underscores that visual design is more than aesthetics; it's the visual embodiment of your brand's identity and values.

    Additionally, we touch on the significance of conducting a gap analysis. This entails evaluating your current brand status and pinpointing the space between your present position and your desired state. It's a pragmatic approach to aligning your aspirations with reality and charting a course for growth.

    Finally, we emphasize the importance of the roadmap. This comprehensive plan integrates all the discussed elements—brand DNA, positioning, persona, communication, and more—into a coherent strategy. Acting as a guiding light, the roadmap steers your business toward its objectives, ensuring consistency and effectiveness in your endeavors.

    In a nutshell, this episode functions as a comprehensive guide to comprehending and constructing a robust brand strategy. It breaks down the intricate process into manageable steps, empowering listeners to create a brand strategy that not only captures attention but also nurtures lasting connections and propels success.

    So what are you waiting for? Get ready to brand in flow to make your business grow. 

    Let's connect and turn you into your Brand's Leader

    Instagram: https://www.instagram.com/kuebra.omr/

    TikTok: https://www.tiktok.com/@kuebraomr?lang=en

    Youtube: https://youtube.com/@kuebra_omr

    Email: kuebra@brandinflow.com

    So what are you waiting for? Get ready to brand in flow to make your business grow. 

    Let's connect and turn you into your Brand's Leader

    Website: www.brandinflow.com

    Instagram: https://www.instagram.com/kuebra.omr/

    TikTok: https://www.tiktok.com/@kuebraomr

    Youtube: https://youtube.com/@kuebra_omr

    Email: kuebra@brandinflow.com

    5. Unraveling Brand Strategy: 6 Myths Holding Your Business Back

    5. Unraveling Brand Strategy: 6 Myths Holding Your Business Back

    Welcome to the fifth  episode of the BRANDINFLOW Podcast where we delve deep into the world of brand strategy and debunk six common misconceptions that might be holding you back from achieving remarkable success. Get ready to transform your business mindset and uncover the truth behind building an impactful brand.

    Picture this: You're a brand leader, setting yourself apart from the crowd by understanding the true path to success through a robust brand strategy. This episode is all about unmasking the myths that often cloud our understanding of brand strategy, helping you embrace its power and potential.

    First off, let's address the misconception that "brand strategy is something to focus on later." It's time to shatter this illusion and understand why waiting to craft your brand strategy can lead to wasted time, money, and effort. Remember, a strong brand is more than just a visual design; it's about communicating values, beliefs, and topics that resonate with your audience.

    Another myth we're tackling is the idea that "brand strategy is optional." Trust us, it's not. Your brand is your reputation, and crafting a positive image is essential for your business's growth and longevity. Brand strategy isn't just for the big players; it's a vital tool for every entrepreneur on the journey to success.

    Now, you might think that "brand strategy is too expensive," but that's not the case. You have options, from seeking guidance to gradually building your strategy. It's an investment in your business's future and a stepping stone to profitability.

    Feeling overwhelmed by the notion that "brand strategy takes too much time"? Don't let that stop you. Remember, all great things require time and effort. Developing a clear strategy is your roadmap to success, ensuring you stay focused and aligned with your goals.

    Let's also debunk the myth that "brand strategy is too complex and hard to understand." In reality, it's all about clarity. A solid brand strategy streamlines your ideas, clarifies your goals, and helps you stand out in a crowded market. It empowers you to influence customer perceptions and create lasting connections.

    Join us as we dive into real-world examples, share actionable insights, and guide you through the step-by-step process of creating a winning brand strategy. We're here to help you understand the why, what, and how of brand strategy, so you can confidently build a brand that resonates with your audience, drives engagement, and fuels long-term success.

    Stay tuned for the next episode, where we'll explore how to communicate your brand's value effectively and the tools you need to make it happen. Remember, your brand is your legacy – let's work together to make it unforgettable.

    So what are you waiting for? Get ready to brand in flow to make your business grow. 

    Let's connect and turn you into your Brand's Leader

    Instagram: https://www.instagram.com/kuebra.omr/

    TikTok: https://www.tiktok.com/@kuebraomr?lang=en

    Youtube: https://youtube.com/@kuebra_omr

    Email: kuebra@brandinflow.com


     

    So what are you waiting for? Get ready to brand in flow to make your business grow. 

    Let's connect and turn you into your Brand's Leader

    Website: www.brandinflow.com

    Instagram: https://www.instagram.com/kuebra.omr/

    TikTok: https://www.tiktok.com/@kuebraomr

    Youtube: https://youtube.com/@kuebra_omr

    Email: kuebra@brandinflow.com

    It's Not About Your Product

    It's Not About Your Product

    In this episode of No BS Sales School, host Walker McKay shares a captivating story that highlights the importance of understanding customers and their motivations in sales. He recounts the tale of a young salesperson who, despite his lack of product knowledge, excels by focusing on the customer's needs and engaging in meaningful conversations. Walker emphasizes the shift from traditional features and benefits selling to a more customer-centric approach. He underscores the significance of building trust, discovering customer motivations, and establishing emotional connections to drive successful sales outcomes. Walker also invites listeners to explore his training and resources to enhance their sales skills in today's evolving selling environment.

    HIGHLIGHTS QUOTES

    The Power of Customer-Centric Selling - Walker McKay: “The point is not telling people how great your product or service is. The point is not sharing features and benefits unless they are specifically tailored to what solves their problem. So if you're learning features and benefits, you're wasting your time and you'll be wasting your customer's time.”

    Curiosity Drives Successful Sales - Walker McKay: “I want you to be sincerely curious about why your prospect wants to talk to you about it and why now. What they plan to do about it if they find a solution for their problem. The point is, this happens to salespeople all the time... We think that what we're selling is the product, but what you need to understand is people, and even more specifically, the person you're talking to.”

    Where to find Walker:

    LinkedIn: https://www.linkedin.com/in/walkermckay/
    Twitter: https://twitter.com/walkermckay
    Instagram: https://www.instagram.com/nobssalesschool/
    Free Training Course: http://www.7salesmistakes.com/
    Website: https://www.walkermckay.com/

    4. The Winning Trio: Integrating Business, Branding and Marketing Strategies

    4. The Winning Trio: Integrating Business, Branding and Marketing Strategies

    Welcome to the fourth episode of the BRANDINFLOW Podcast. Today, we're diving into the crucial strategies that form the backbone of a thriving business: business strategy, brand strategy, and marketing strategy. Think of these strategies as interconnected puzzle pieces that shape your success.

    But first, let's break down the mystique around "strategy." It's just a roadmap to your future goal. It involves understanding the factors, taking consistent actions, and adapting along the way.

    Now, let's dig into the core of the matter – the three main strategies for a successful business:

    1. Business Strategy: This defines your goals and profitability. It's your internal guide.

    2. Brand Strategy: Shape how the world perceives your business. Align what you offer with what your customers need.

    3. Marketing Strategy: Spreading the word effectively and retaining customers. It's about understanding your audience deeply.

    Here's the secret sauce – these strategies aren't isolated. They work hand in hand.

    Picture this: your business strategy guides you, your brand strategy connects you with your audience, and your marketing strategy spreads the word.

    A key point: branding isn't just external. It's about building an internal and external reflection of what your business stands for. Effective branding attracts and retains the right customers.

    Remember, marketing isn't just about catching attention; it's about maintaining it and forging lasting connections.

    So, here's the takeaway: focus on these strategies as a whole. They're the pathways to your success story. Don't let confusion stall you. Embrace the journey, start with an idea, and turn it into a tangible strategy. Stay tuned for more insights in upcoming episodes. Your journey towards business success starts now.

    So what are you waiting for? Get ready to brand in flow to make your business grow. 

    Let's connect and turn you into your Brand's Leader

    Instagram: https://www.instagram.com/kuebra.omr/

    TikTok: https://www.tiktok.com/@kuebraomr?lang=en

    Youtube: https://youtube.com/@kuebra_omr

    Email: kuebra@brandinflow.com

    So what are you waiting for? Get ready to brand in flow to make your business grow. 

    Let's connect and turn you into your Brand's Leader

    Website: www.brandinflow.com

    Instagram: https://www.instagram.com/kuebra.omr/

    TikTok: https://www.tiktok.com/@kuebraomr

    Youtube: https://youtube.com/@kuebra_omr

    Email: kuebra@brandinflow.com

    3. Dream vs. Ideal Customers: The Key to Sustainable Brand Growth

    3. Dream vs. Ideal Customers: The Key to Sustainable Brand Growth

    Hey Brand Leader, in this episode of the BRANDINFLOW Podcast, you're invited on a journey to redefine your understanding of your customers. You'll uncover the transformative power of distinguishing between 'ideal' and 'dream' customers, and learn why your business should focus on attracting the latter.

    You'll explore the intriguing concept that an ideal customer is interested in the solutions your business offers, but a dream customer? They're attracted to both these solutions and the values and beliefs your business stands for. This revelation could be a game-changer for your brand, as dream customers are more likely to stay loyal, even as your products or services evolve.

    Through a relatable analogy, you'll see that while many people might be interested in a general solution like business growth, the number of interested individuals dwindles as the solution becomes more specific. This process of narrowing down helps identify dream customers, who align with the specific values and beliefs of your brand.

    You'll also delve into the empowering concept of brand leadership. You'll be encouraged to embrace your role as a brand leader, understanding and embodying the values your business represents. You'll learn about the importance of humanizing your brand, making it relatable and attractive to your dream customers.

    By the end of the episode, you'll be inspired to identify and attract your dream customers, understanding that these are the people who will support your brand in the long term, regardless of changes in products or services. You'll be reminded of your role as a brand leader, encouraged to think big, be bold, and stand out in your market.

    This episode of the BRANDINFLOW Podcast is a must-listen for entrepreneurs and business owners seeking to elevate their brands to new heights. It promises to spark your curiosity, inspire you, and provide you with actionable insights into customer attraction and brand growth.

    So what are you waiting for? Get ready to brand in flow to make your business grow. 

    Let's connect and turn you into your Brand's Leader

    Instagram: https://www.instagram.com/kuebra.omr/

    TikTok: https://www.tiktok.com/@kuebraomr?lang=en

    Youtube: https://youtube.com/@kuebra_omr

    Email: kuebra@brandinflow.com

    So what are you waiting for? Get ready to brand in flow to make your business grow. 

    Let's connect and turn you into your Brand's Leader

    Website: www.brandinflow.com

    Instagram: https://www.instagram.com/kuebra.omr/

    TikTok: https://www.tiktok.com/@kuebraomr

    Youtube: https://youtube.com/@kuebra_omr

    Email: kuebra@brandinflow.com

    2. Brand Identity Uncovered: Mastering the Human Side of Your Brand for Long-Term Success

    2. Brand Identity Uncovered: Mastering the Human Side of Your Brand for Long-Term Success

    Welcome back Brand Leader, in this second episode of the BRANDINFLOW Podcast, you'll delve into the heart of brand identity. Discover how it's more than just visuals - it's about mastering the human aspect of your brand to transform your business into an irresistible magnet. You explore how to master the human aspect of your brand, which involves understanding your target audience's identity patterns, preferences, and day-to-day life.

    You're guided through the process of creating a visual mood board of your dream customer, helping you better understand and connect with them. Similarly, you learn to visualize your brand, considering how it would talk, look, react, and what it believes in.

    You're introduced to the concept of a brand vocabulary list, a collection of words and phrases that encapsulate your brand's message, values and beliefs. This list should be consistently used in your communication to create a strong brand identity.

    The importance of trust in building a brand is emphasized, explaining that trust cannot be built overnight and requires consistency over time. You're encouraged to always align your actions with your brand persona and your dream customer persona.

    This episode is a must-listen if you're ready to build and grow a brand that deeply resonates with your audience and achieves long-term success.

    So what are you waiting for? Get ready to brand in flow to make your business grow. 

    Let's connect and turn you into your Brand's Leader

    Instagram: https://www.instagram.com/kuebra.omr/

    TikTok: https://www.tiktok.com/@kuebraomr?lang=en

    Youtube: https://youtube.com/@kuebra_omr

    Email: kuebra@brandinflow.com

    So what are you waiting for? Get ready to brand in flow to make your business grow. 

    Let's connect and turn you into your Brand's Leader

    Website: www.brandinflow.com

    Instagram: https://www.instagram.com/kuebra.omr/

    TikTok: https://www.tiktok.com/@kuebraomr

    Youtube: https://youtube.com/@kuebra_omr

    Email: kuebra@brandinflow.com

    TSL S2E22 - "Sales Psychology" - Mathew Isaac, Seattle University (1/3)

    TSL S2E22 - "Sales Psychology" - Mathew Isaac, Seattle University (1/3)

    Visit The Sales Lab at https://thesaleslab.org and check out all our guests' recommended readings at https://thesaleslab.org/reading-list

    To listen to The Sales Lab Podcast on your favorite apps, visit https://thesaleslab.simplecast.com/ and select your preferred method of listening.

    Connect with us on Facebook at https://www.facebook.com/saleslabpodcast

    Connect with us on Linkedin at https://www.linkedin.com/company/thesaleslab

    Subscribe to The Sales Lab channel on YouTube at  https://www.youtube.com/channel/UCp703YWbD3-KO73NXUTBI-Q 

    Maximizing Customer Psychology in E-Commerce: A Guide for High-Budget and Budget-Conscious Companies

    Maximizing Customer Psychology in E-Commerce: A Guide for High-Budget and Budget-Conscious Companies

    In today's competitive e-commerce landscape, understanding customer psychology is more important than ever. It's not just about having a user-friendly website and top-notch customer service, but about truly understanding what drives your customers' behaviour and how to make the online shopping experience as seamless as possible. Whether you have a high budget or need to be budget-conscious, this guide covers everything you need to know to maximize customer psychology in e-commerce.

    You'll learn about the key elements of customer psychology, including how to gather information about your customers, analyse their behaviour, and leverage online resources. You'll also discover the importance of customer feedback, website analytics, collaboration with other businesses, and hiring a psychologist. Whether you're just starting out or looking to take your e-commerce strategy to the next level, this guide has everything you need to succeed. So, let's dive into the fascinating world of e-commerce psychology!

    We would love to hear your feedback on our episodes and any questions you may have about eCommerce, branding, and marketing. Please leave your comments on our channel and we will do our best to address them in future episodes.

    Thank you for tuning in and we look forward to continuing this journey with you.

    If you would like to have a chat about your business, do contact me on:

    If you would like to be a guest on the show, feel free in emailing me: mark@upment.com

    • To learn more about my company, please visit Upment.com

    The Psychology of How People Buy

    The Psychology of How People Buy
    People do not like to admit being sold, but they brag about what they buy. Forget selling; focus on what the customer buys. Join Ed and Ron for a discussion of human psychology as it relates to buying behavior. Topics to be explored: Relative, not absolute price matters; price psychology; Search, Experience, and Credence Goods, and understanding the importance of customer risk.
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