#customers

David Parkhurst is the Chief Customer Officer (CCO) and Managing Partner for Omni Interactions. Additional roles he has served as includes Chief Revenue Officer (CRO) and Chief Growth Officer.

David discusses:

• The differences between CCO, CGO and CRO
• Moving from VP to C Level and the shift in revenue responsibilities
• When a deal falls apart at zero hour & lessons learned

David has held leadership roles at ServiceSource, Skykes Enterprises and Alpine Access focusing on customer care solutions. This has given David insight into economic cycles and client business conditions in a fresh angle.
And we share our love of cold calling!

Enjoy the show? Review us on iTunes- thanks!

Thank you Jalan Crossland for lending your award-winning banjo skills to CXO Conversations.

David Parkhurst is the Chief Customer Officer (CCO) and Managing Partner for Omni Interactions. Additional roles he has served as includes Chief Revenue Officer (CRO) and Chief Growth Officer.

David discusses:

• The differences between CCO, CGO and CRO
• Moving from VP to C Level and the shift in revenue responsibilities
• When a deal falls apart at zero hour & lessons learned

David has held leadership roles at ServiceSource, Skykes Enterprises and Alpine Access focusing on customer care solutions. This has given David insight into economic cycles and client business conditions in a fresh angle.
And we share our love of cold calling!

Enjoy the show? Review us on iTunes- thanks!

Thank you Jalan Crossland for lending your award-winning banjo skills to CXO Conversations.

The continuing discussions of Bagels n Banter centred around promoting local and out of state business. Including opinions from people from all walks of life.

The Price of Business | On July 29, 2013, Chris Golec, Founder and CEO, Demandbase was interviewed on how B2B personalized targeted advertising and content can dramatically change attraction and conversion rates. The interview gets off to a rousing start with a discussion about those creepy B2C ads that follow viewers from site to site. The conversation then turns to how B2B companies can deliver uniquely personalized content to target accounts based on where the buyer is in their journey. Please share with us your comments, feedback and guests you would like to hear us interview!