donor journey

Google Analytics is getting a HUGE facelift to GA4 on July 1st and today, we’re breaking down everything you need to know so you’re prepared for all of the changes. I promise it’ll be well worth the effort.

Caroline Griffin is a marketer on a mission and truly my partner in crime when it comes to digital marketing. You’ll hear what you need to do right now, how this new shift to GA4 can tell you even more about your donors, and why it’s essential to take action on this now. This is going to be a super tactical episode and very noteworthy!

If you’re interested in hiring Caroline to configure GA4 for your organization, click here to fill out her inquiry form.

In This Episode:

• The massive changes coming to Google Analytics on July 1st, and how this pivot means we can better model data and track people’s actions as they move through our website
• How to get GA4 set up properly, beginning with the first step of adding a snippet of code to your website using Google Tag Manager
• What nonprofits can expect to invest in getting their GA4 properly set up by an expert (plus, DIY options including a free certification program)
• How GA4 can help you connect the dots to see where people are dropping off in your supporter journey and which pages they spend time on before making a gift

Resources & Links

Learn more about Caroline on her website, Marketer on a Mission or find her on LinkedIn. If you’re interested in Caroline’s GA4 configuration services, fill out her inquiry form.

What inspires website visitors to invest in your mission? Are you providing donors with a desirable online journey that keeps them coming back? Join my virtual session at the DonorPerfect Community Conference. I’ll see you on June 6th and 7th!

Applications for my Monthly Giving Mastermind program are now open. If you have been wanting to start a monthly giving program but haven’t had the time or the team to make it happen, this is for you. We start in July, so apply now!

Want to make Missions to Movements even better? Take a screenshot of this episode and share it on Instagram. Be sure to tag @positivequation so I can connect with you. 

March 2024

Join me on Thursday, March 14th at 10a PT / 1p ET for a FREE virtual event to learn how to supercharge your social fundraising and learn next-level tactics to deliver the right donors. Register here to join live or to get the replay.

Are you ready to grow your email list with social ads in just seven days? Join the next round of my Grow Your List Ads Challenge where we’ll create your lead magnet and ad copy and make sure that we're setting up your ads for success. Limited spots are left and we start the week of March 11th! Click here to register.

Let's Connect!

• Send a DM on Instagram or LinkedIn and let us know what you think of the show!
• Head to YouTube for helpful digital marketing how-to videos and podcast teasers
• Want to book Dana as a speaker for your event? Click here!

Our stories have the power to move supporters along on a journey: introducing them to a problem, dispelling myths, offering hope, introducing them to our organization, showing them how we solve the problem, building trust, and inviting them to take action. 

At any point in time, you'll have people at different stages along these five levels of awareness:

1. Unaware - They don't even know there is a problem.
2. Problem Aware - They know about the problem, but not about solutions.
3. Solution Aware - They know about solutions, but not so much about your organization or the work you do.
4. Brand Aware - They know about you! But they aren't convinced you are the right fit for them.
5. Most Aware - They get it! They know about the problem, what you do to solve the problem, they know, like, and trust you, and they're ready to join you (just waiting for you to ask). 

It’s important to think about the donor’s journey, and where they are in it, when crafting our stories. We must also consider our organization's goals (increase monthly donations, bust a myth around the problem we solve, attract volunteers, etc.) and position ourselves and the story accordingly. 

Adjust your flaps–address potential donors according to the stage of awareness they're in. 

Do this, and donors will be more informed, engaged, and ready to respond when it’s time to ask for their support.

If you struggle to tell stories, you’ll struggle to raise funds. 
In the Mission Writers course:

• Learn the exact stories that every ministry, missionary, and nonprofit needs to tell.
• Master the fundraising story calendar.
• Develop and practice essential storytelling skills to increase funding for your mission.
• Build your story library and your confidence.

Details at MissionWriters.org
Support the show

Mission Writers is an online course and group coaching experience where you’ll develop and practice essential storytelling skills to help increase funding for your mission. Get started now, for a year of coaching at over 60% off the regular price.

Meet Cameron. This digital marketer and fundraiser helps hundreds of charities fundraise more by creating journeys that guide donors from their first interaction to becoming lifelong advocates. And the answer isn't a complicated one. It's threaded through an intentional donor journey. Cameron believes too many people neglect the power of capturing an email and using it the right way to build this journey. So he's helping us map one out to get started. His personal story of philanthropy is reason enough to tune in 🎧

EPISODE HIGHLIGHTS

• Cameron’s story and journey to where he is today (2:00)
• Creating a compelling donor journey (7:00)
• The mile markers throughout a donor journey (8:20)
• Examples of content your organization can create today (15:00)
• Cameron’s experience with IJM and their viral video campaign (20:00)
• Cameron’s advice for organizations with limited digital marketing budgets (27:00)
• A powerful moment of philanthropy in Cameron’s life (35:00)
• Cameron’s One Good Thing: Find a celebration post. (41:00)

For more information and episode details visit: www.weareforgood.com/episode/122

The We Are For Good Podcast is co-hosted by Jonathan McCoy, CFRE and Becky Endicott, CFRE and welcomes the most dynamic nonprofit leaders, advocates and philanthropists to share innovative ideas and lessons learned 3x a week!

Want to hear insider details and to get our best roundup of tips, freebies, resources and show notes from each episode? Join the Good Community - it's free! Visit www.weareforgood.com/hello

About Our Sponsor Virtuous
You know we believe Everyone Matters - and we’ve witnessed the greatest philanthropic movements happen when you SEE and activat

About our Sponsor Good United

GoodUnited is a fundraising software that helps nonprofits of all shapes and sizes get the most out of social media. If you’re looking to Supercharge Your Social Fundraising, Good United is hosting a digital event on March 14th that’s just for you. Go to events.goodunited.io to register for this free event today. 

Meet - Good Friends - our listener support community here at We Are For Good. Good Friends comes with perks - exclusive episodes with Jon and Becky - including the Good Brief - our monthly cliff notes of the greatest takeaways + lessons learned from that month, PLUS exclusive bonus content and AMA episodes where we answer your burning questions and tap our community of experts.

Head over to weareforgood.com/friends to learn more 🥳

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If you love the podcast, you’ll love Good Friends, our listener support community here at We Are For Good.

Not only do you get these perks, but you’re hanging with the most rabid fans who are restless to grow the Impact Uprising. This movement of believers are powering our free content and community with their monthly support, and Whoa Nelly, are we excited to invite you in.

Learn more today at weareforgood.com/friends.

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