empathetic ai

In this episode of the Humans of AI Podcast, host Sheikh Shuvo engages in a deep conversation with Kush Varshney, a distinguished research scientist and senior manager at IBM's Watson Research Center. They delve into the intellectual and career journey of Kush, shedding light on his groundbreaking work in the realm of trustworthy machine learning.

Highlights of this episode include:

• Insights into AI Colonialism: Kush Varshney discusses the colonialism of AI, analyzing Western values in AI development and advocating for inclusivity and global perspectives in AI technology.
• The Evolution of AI and Ethics: The episode covers Kush’s thoughts on ethical AI development, focusing on fairness, explainability, and robustness in machine learning, and the role of AI in societal good.
• Future Directions in AI Research: Kush shares his vision for the future of AI, touching upon his work with foundation models, the importance of empathetic AI, and the delicate balance between safety and creativity in AI applications.

This episode is a must-listen for anyone interested in the intersection of AI, ethics, and societal impact.

HIGHLIGHTS

• Recognizing buying signals and connecting customers
• AI doesn't remove sales jobs, it empowers you to convert better
• Keeping AI up-to-date with real-world data
• Empathetic AI and creating a code of ethics 

QUOTES

Suraj: "We've basically innovated a solution that can help you find the right customer for your company based on different buying signals. If somebody is new to a job position, they're very likely to buy. If the company has recently received funding or there's a partnership in the works, they're more likely to make a buy."

Suraj: "What I've observed is people don't want to do the prospecting, they don't want to do the personalization because it's a lot of busy work. Imagine if you could spend that time conversing with a customer who was actually somewhat interested. You could focus on the conversation."

Suraj: "Things can go wrong with AI and things could right, but I try to be on the optimistic side. I believe in the greater good of humanity to innovate in a direction that is for the greater good. I think there'll be obviously more penetration of AI, but I also think it'll very empathetic and sensitive AI."

Learn more about Suraj and connect with him in the links below:

• LinkedIn: https://www.linkedin.com/in/surajvenkat/
• Website: https://bitbaza.io/
• Email: suraj@bitbaza.io