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    empathic listening

    Explore " empathic listening" with insightful episodes like "Brendan Frazier - 10 Rules for Human-First Financial Advice", "Dr. Michael Thomas Jr. - Financial Empathy", "How To De-Escalate an Angry Situation", "Steve Atkinson - The Admired Advisor" and "Herman Brodie - The Power of Trust" from podcasts like ""Standard Deviations with Dr. Daniel Crosby", "Standard Deviations with Dr. Daniel Crosby", "Your Lot and Parcel", "Standard Deviations with Dr. Daniel Crosby" and "Standard Deviations with Dr. Daniel Crosby"" and more!

    Episodes (8)

    Brendan Frazier - 10 Rules for Human-First Financial Advice

    Brendan Frazier - 10 Rules for Human-First Financial Advice

    Tune in to hear:

    - What makes up Brendan’s list of the 10 guiding principles of financial psychology?

    - Brendan says that “goals shift, but values persist.” What does he mean by this and how do we move from illuminating values to tying those back to specific goals?

    - Brendan recently interviewed a “question expert” on his own podcast. What was the biggest takeaway from their conversation and how can we craft better questions?

    - Brendan’s third tenant is that “the more vivid your future, the more likely the behavior change.” How can we make our future selves more salient and vivid?

    - Reflective listening, where you hear your words spoken back to you, has a lot of benefits. How can advisors take advantage of this phenomenon without merely parroting back what their client’s are expressing?

    - Why are discovery meeting recap emails so important and what should they look like?

    - How can advisors “move from being an advice giver to being a thinking partner?”

    - In an industry so focused on the present day and the future, why is looking back on the past so important? What impact might this have on individual investor behavior?

    - What does Brendan consider to be the most important skill in financial advice?

    https://www.wiredplanning.com

    https://podcasts.apple.com/us/podcast/the-human-side-of-money

    Compliance Code: 1112-OAS-4/19/2023

    Dr. Michael Thomas Jr. - Financial Empathy

    Dr. Michael Thomas Jr. - Financial Empathy

    Tune in to hear:

    - Why does discussing money remain such a persistent taboo in our culture?

    - Why is financial intimacy so critical and how can we work towards achieving it in our lives?

    - How does financial intimacy, or intimacy more generally, relate to “feeling seen?”

    - How can financial intimacy allow us to better see ourselves and unearth our personal money stories that have gone under our radar?

    - We have a cognitive understanding that we can’t take our wealth with us when we die, but why is this so hard to understand in practice?

    https://www.linkedin.com/in/MoneyandWellness

    https://www.instagram.com/modomsolutions

    Compliance Code: 0879-OAS-3/27/2023

    How To De-Escalate an Angry Situation

    How To De-Escalate an Angry Situation

     The secret is to listen to the emotions, not the words, he says.

    Recent discoveries in brain science have revealed the underlying processes of how we regulate our emotions. Armed with these secrets, you can calm anyone down in seconds without losing your composure.

    He says Learning how to listen and reflect emotions is easy to learn. Most people develop mastery in 4-6 weeks. By modeling this skill to adults and children, the contagion of empathic listening will spread. We will all benefit, he says.

    https://dougnoll.com


    http://www.yourlotandparcel.org

    Steve Atkinson - The Admired Advisor

    Steve Atkinson - The Admired Advisor

    Tune in to hear:

    - When we narrow down the financial advisors to those who we would trust to manage our spouse’s or parent’s finances, Steve thinks that we do so largely on behavioral factors alone. Which behavioral considerations make someone a trusted advisor?

    - From the outside looking in (i.e. if you don’t personally know an advisor beforehand), how can one make a determination about whether an advisor is going to be one of the handful of advisors that another advisor might entrust with their family’s finances?

    - Where does Steve think we are headed as an industry? How might we communicate the broader value we can offer to the investing public when they still largely think of us as “stock pickers?”

    - What has Steve seen that really knits clients and advisors together?

    - What is one thing, from a productivity standpoint, that Steve sees advisors failing to do or a place where they’re leaving value on the table?

    - What’s an example of a common high effort, low impact advisor behavior?

    - How can we begin to combat inflation at a time like this?

    https://podcasts.apple.com/us/podcast/the-admired-advisor-podcast/id1519857134

    https://books.google.com/books/about/27_Principles_Every_Investor_Should_Know.html?id=C6yGxgEACAAJ

    Compliance Code:  0994-OAS-6/8/2022

    Herman Brodie - The Power of Trust

    Herman Brodie - The Power of Trust

    Tune in to hear:

    - What are some of the primary drivers of asset flows from a behavioral perspective?

    - Soft factors account for a lot more of clients’ decision-making process about their assets - what is the takeaway, for asset managers and financial advisors, from this revelation?

    - What are the three different types of trust that Herman breaks down in his book?

    - Interpersonal trust might be the most important pillar of trust, as well as being the most within an advisor’s sphere of control. What can one do to build and fortify this with our client base?

    - What is the number one most trusted profession in both the US and nearly globally? Why might this be the case?

    - Why are financial professionals rated so low on the Edelman Trust Barometer? Could they ever be trusted at the same level as those in a medical profession?

    - What are the “Big 5” personality traits and how can they be applied to deepen the understanding between clients and advisors?

    https://www.thetrustmandate.com

    https://www.prospectabriefings.com

    Compliance Code: 0919-OAS-5/24/2022

    Ep 13: Indi Young, Product Design Strategy Consultant: A Session On Empathy, Cognitive Bias, & Listening in an Overstimulated World

    Ep 13: Indi Young, Product Design Strategy Consultant: A Session On Empathy, Cognitive Bias, & Listening in an Overstimulated World

    Indi is an independent qualitative data scientist who provides organizations solid data to guide product design strategy and spark innovation by better understanding human behavior.  

    Find Indi Young Online:
    Medium: https://medium.com/@indiyoung
    LinkedIn: https://www.linkedin.com/in/indiyoung/
    Twitter: https://twitter.com/indiyoung
    Website: https://indiyoung.com/

    Referenced:
    Dr. Brene Brown: https://brenebrown.com 

    Inside Out by Pixar:
    https://www.amazon.com/Inside-Out-Plus-Bonus-Features/dp/B00ZZMEBFS

    Practical Empathy: For Creativity and Collaboration in Your Work by Indi Young:
    https://rosenfeldmedia.com/books/practical-empathy/

    Mental Models: Aligning Design Strategy with Human Behavior by Indi Young: https://rosenfeldmedia.com/books/mental-models/

    Future Ethics by Cennydd Bowles:
    https://www.amazon.com/Future-Ethics-Cennydd-Bowles/dp/1999601912  


    We Get Real AF Podcast Credits:
    Producers & Hosts: Vanessa Alava & Sue Robinson

    Vanessa Alava
    LinkedIn: https://www.linkedin.com/in/vanessahalava/
    Instagram: https://www.instagram.com/vanessahalava/
    Twitter: https://twitter.com/vanessahalava 

    Sue Robinson
    LinkedIn: https://www.linkedin.com/in/sue-robinson-29025623/
    Instagram: https://www.instagram.com/memyselfandfinds/
    Twitter: https://twitter.com/sociallysue_

    Audio Producer/Editor: Sam Mclean
    Instagram: https://www.instagram.com/mcleansounds/
    Website: www.inphase.biz

    Audio Music Track Title: Beatles Unite
    Artist: Rachel K. Collier
    YouTube Channel: https://www.youtube.com/channel/UCiHnYgtOn8u9YovYplMeXcw
    Instagram: https://www.instagram.com/rachelkcollier/
    Website: https://www.rachelkcollier.com 

    Intro Voice-Over Artist: Veronica Horta
    LinkedIn: https://www.linkedin.com/in/veronicahorta/

    Cover Artwork Photo Credit: https://unsplash.com/@alicemoore 


    We Get Real AF Podcast Online
    Instagram: https://www.instagram.com/wegetrealaf/
    Twitter: https://twitter.com/wegetrealaf
    Facebook: https://www.facebook.com/wegetrealaf/
    LinkedIn: https://www.linkedin.com/company/wegetrealaf
    Website: https://wegetrealaf.com 

    Support the show

    RESTING WITH RESISTANCE

    RESTING WITH RESISTANCE

    What do you consider as resistance? What is resistance as it is felt in the body? Resistance sets us up for aches and pains that can be physical, mental, and emotional. Resistance can show up in sleep habits, attitudes, and performance, and has a cumulative effect over time. Tune-in to learn more on how resistance can be visually witnessed and felt by the individual when you are aware and take moments to pause.


     

             


    THE QUESTION THAT IMPACTED MY LIFE

    THE QUESTION THAT IMPACTED MY LIFE

    Hear the incredible story behind the question that impacted my life which is one of the most important questions you can ask yourself!

    Let's talk about the influence you have on your patients. Recognize the importance of caring for yourself as a healthcare provider – the relationship of your health and livelihood to patient safety and outcomes. 

    • How are you showing up every day to care for your patients? 
    • Are you paying attention to how you feel as you practice? 
    • What are the personal costs to you and the costs to the healthcare system at large if you don’t make self-care a priority?
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