Unveiling the Success Story of Babyshop: Redefining Baby and Kids Retail with Ruban Shanmugarajah
In this episode, I had a discussion with Ruban Shanmugarajah, Chief Executive Officer of Babyshop at Landmark Group.
Ruban shares his view on:
👉🏼 Factors that have contributed to the growth of Babyshop in UAE, MEA and South Asia.
👉🏼 We explored how Babyshop harnessed the power of the Omnichannel retail model to seize opportunities and cater to our customers' evolving needs.
👉🏼 Retailing is an experience & its people’s business - How Babyshop keep it simple and drive excellence.
👉🏼 Innovation is at the core of Babyshop’s strategy, and the various approaches Babyshop has taken to enhance customer experiences and foster lasting loyalty.
👉🏼 We explored how Babyshop is continuously adapting to the changing landscape and emerging trends to cater to the evolving needs of parents and their little ones.