hotel industry

Welcome to the March edition of Hospitality Monthly Review Show with our panel 

• Thibault Catala, CEO, Catala Consulting, 
• Jonny Sibery, Group Revenue Manager, Sarova
• Daniel Simmons, CCO, HotelREZ
• Plus an interview with Jeremy Daudin, Head of Sales and Marketing at Zetter Hotels looking at their corporate business. 

We look at pressing issues in the industry, as well as the landscape in front of us tackling

• Latest developments and news of the sector
• Discuss business and corporate guests
• Travel trends with the Swiftie Tour Tourism effect
• then i’ll put my panellists through their paces as we dive into the Quick Quiz.
  
  
  

Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/

Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/

Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

In this extended interview we speak to Clive Wratten, Chief Executive of Business Travel Association, which also featured in our Travel Monthly Review Show February. He guides us through

• Trends and market behaviours in Business Travel
• Key challenges in Business Travel for Corporates and Suppliers
• Why late payments is a key campaign
• Partnership with the Tourism Alliance
• Role of technology in business travel
• Upcoming events

Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/

Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/

Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

This week's guest Trisha Perez Kennealy went from being a Harvard MBA and prominent Investment Banker, to a graduate of Cordon Bleu, leader in the culinary world and owner of Boston's only Relais & Chataeux-- The Inn at Hastings Park.

This episode dives into the world of hospitality, the importance of connection and customer service and how taking risks and believing in one's self can be the most empowering pillar for women.

Get Ready To Be Inspired, Educated, Empowered and Entertained! For more information visit us @shesa10times5. https://instagram.com/shesa10times5

From food and beverage to hotels, the hospitality industry was among the hardest-hit by the pandemic. But the industry remains essential, as long as people need travel, lodging, entertainment and sustenance. How have smart businesses pivoted on everything from digital solutions to staffing models — and how can they capitalize on pent-up demand in consumers? This episode explores the state of the hospitality industry as we enter 2023. 

Something disturbing has happened since the last time most of us took vacations — it’s getting harder to clean rooms because of COVID-19 protocols. Hotel workers say ever since the pandemic started, their work has been harder and dirtier than ever.

Today, we hear from one of those workers.

More reading:

How the pandemic made hotel housekeeping more difficult — and disgusting

Tourists are back: L.A. hotel bookings reach 100% of their pre-pandemic levels

‘Tsunami’ of hotel closures is coming, experts warn

The Accor hotels group's chief commercial officer for Northern Europe, Karelle Lamouche, tells BTN Europe's Andy Hoskins about the group's early observations on business travel recovery, the resilience of the SME sector, the return of small meetings, and how staff shortages are affecting the hospitality sector in the UK.

Lamouche also talks about the group's approach to negotiating new deals with corporates, having previously rolled rates over from 2020. "In 2021 we will be most probably going back into renegotiation of rates and RFPs with many corporates. We can see some further re-engagement and a sort of 'back to normal'," says Lamouche. With a lack of meaningful data, however, she cautions that volume and rate commitments will "be a big unknown, made with lots of assumptions. There will be some interesting exchanges." 

सुनिए पंजाब के पटियाला में जन्मे युद्धवीर सिंह शक्तावत की कहानी। ये वर्त्तमान में उदयपुर में रहते है और यहाँ महाराणा प्रताप स्मारक समिति , मोती मंगरी के सेक्रेट्री है। ये एक बिजनेसमैन होने के साथ साथ सामाजिक कार्यकर्त्ता भी है। दोस्तों इन्होने राम जी हुंडई नाम से हुंडई की डीलरशिप भी ले रखी है। इसके अलावा ये हॉस्पिटलिटी इंडस्ट्री में भी बहुत जल्द एक नया प्रोजेक्ट शुरू करने वाले है। इनके पिता इंडियन आर्मी में थे ऐसे में पंजाब के कई अलग अलग क्षेत्रों में पोस्टिंग होने के कारण इनकी प्रारंभिक शिक्षा पंजाब के अलग अलग आर्मी स्कूल में हुई और फिर ये उदयपुर आये और यही से इन्होने अपनी पढाई पूरी की। कॉलेज में ये पढाई के अलावा छात्र राजनीति में भी सक्रिय रहे, एनएसयूआई के जनरल सेक्रेट्री रहे। और 5 साल तक युवा कांग्रेस उदयपुर के प्रेजिडेंट भी रहे। तो इस तरह छात्र राजनीति में भी इनका सफर काफी अच्छा रहा। आज ये मानते है कि जब आप किसी एक चीज़ के पीछे एक जूनून के साथ लगे रहते है तो आप ज़रूर सफल होते है। और ज़िन्दगी में कभी सफल ना भी हो तो अपनी असफलता से घबराए ना बल्कि दोबारा कोशिश करे तो ज़रूर सफल होंगे। पूरी कहानी पढ़ें: https://stories.workmob.com/yudhveer-shaktawat-travel-hospitality

वर्कमोब द्वारा #मेरीकहानी कार्यक्रम के माध्यम से एक नयी पहल शुरू की गयी है जिसके ज़रिये हर कोई छोटे बड़े बिज़नेस ओनर्स अपनी प्रेरक कहानियों को यहाँ सभी के साथ साझा कर सकते है। क्योंकि हर शख्स की कहानी में है वो बात जो जीवन को बदलकर एक नयी दिशा दिखाएगी, और ज़िन्दगी में ले आएगी आशा की एक नयी चमकती किरण। #प्रेरककहानियाँ #महाराणाप्रतापस्मारकसमिति #इंडियनआर्मी #राजनीति #हॉस्पिटलिटीइंडस्ट्री 

जानिए वर्कमोब के बारे में: जुड़िये वर्कमोब पर - ये है भारत का अपना एक प्रोफेशनल सोशल नेटवर्क। जोश और जुनून से भरी प्रेरणादायक कहानियां देखिये। मजेदार प्रतियोगिताएं खेलिए, उनका हिस्सा बने, लाइव जुड़िये, और भी बहुत कुछ पाए वर्कमोब पर । यह सौ प्रतिशत बिलकुल मुफ्त है। जाइये इस लिंक पर - https://stories.workmob.com और देखें ढेर सारी प्रेरक कहानियाँ। 

हमारे ऐप्प को डाउनलोड करें: 

Android: https://play.google.com/store/apps/details?id=com.workmob 

iOS: https://apps.apple.com/in/app/workmob/id901802570

An esteemed member of Les Clefs d'Or, Julien G. is a concierge at a five star superior hotel in Berlin.

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Be kind and stay healthy. Thank you for listening. 

In the latest episode of BTN Europe's 'In conversation with...' podcast series, editor-in-chief Andy Hoskins speaks to Derek Sharp, chief operating officer for RoomIt, the hotel division of travel management company CWT.

Sharp discusses business travel's tentative recovery, rate movement, trip value, the future of RFPs, booking tool content and best practice for corporate accommodation programmes. 

He talks about an "epidemic of oversourcing in the past," advising buyers to reduce the number of preferred hotels in a location and to consider locking in some prices to protect against volatility as the market recovers. "Buyers are in a strong position for now, but be a good partner," he says.

In the latest episode of BTN Europe's 'In conversation with...' podcast series, editor-in-chief Andy Hoskins speaks to Richard Adler, vice president sales UK & EU and strategic accounts, Millennium Hotels and Resorts. With more than 120 hotels across the world, Adler discusses the group's hopes for Q2, some tentative signs of recovery, hotel quarantine programmes, how new hygiene protocols could be here to stay, and why he believes the traditional RFP process is alive and kicking.

Karin Sheppard, SVP & manging director of Europe for IHG Hotels & Resorts, speaks to BTN Europe editor-in-chief about the hotel group's experience of the pandemic, hotel quarantine programmes, industry consolidation, why corporate deals are now about so much more than rates, and how investor interest in new openings points to a positive future.

Bob serves as CEO of RAR Hospitality. He is an internationally recognized hotelier with over 40 years of hospitality-related management experience. Recognized by his “hotel guru,” moniker, Bob shares insights and industry trends at hotelguru.com. He has held nearly every position in the hotel business including General Manager of full-service four Diamond hotels for Hilton and Embassy Suites. His education includes a bachelor’s degree in Hotel Administration from Western International University and a master’s degree in Tourism Administration from Arizona State University. He is a Certified Hotel Administrator and has served as chairman of numerous tourism organizations nationally and locally (San Diego and Phoenix) and is editorial advisor and board member for CCR-Magazine and Destination Elite.

Mentioned:

Fairfield Inn & Suites, San Diego North/San Marcos

Hotel Guru

RAR Hospitality

San Diego Tourism Authority

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Luis discusses how he founded Hoteles City in 2002 and quickly opened his first hotel with partner Javier Arce. He then talks about many of the learnings over the growth years, including efficiencies from building 30 hotels. He then talks about how the organization is navigating the current crisis, conserving cash, and implementing new cleanliness procedures. He explains the remarkable culture he has fostered, employees' personal growth and happiness, and how every colleague is focused on serving the customer. Trying harder to please can make all the difference. Luis gives his view of how technology will change the hotel industry and how the goal of the CEO should be to make himself dispensable and prepare for departure day.

Ask most kids who play an instrument what they want to be when they grow up. "I want to be a rockstar," they'll say. Well, our guest today, Matt Teck, got that opportunity! After touring part-time around his sales career, he got the call -- the call that took him to Branson full-time performing in a headline show. We'll get into the details during the interview, but Matt had to get moving on some side hustle after their first pay cut. He takes us through the circumstances that led into a lawsuit against their producer and how he became a Director of Sales in the hotel industry with no hotel experience. Immediately, he walked into a career that takes most experienced hotel employees years to achieve. Let's hear how he did it. 

 We learned from Matt Teck: 

*If you are looking for a job, tell them about your strengths, be honest about your limited experiences emphasizing that this is what will make you moldable to their company’s specific needs.

*Choose a “Victor” attitude over a “Victim” attitude.

*The setbacks in your journey may be the very catapult you needed to get to the next step in your journey. 

*Have the courage to take risks. You will be amazed at where they may take you! 

You can find Matt Teck on his podcast: TeckTalks, where he interviews others who have overcome adversity.

Debbie brings Chip back on the show to discuss the future of travel, what travel means for many of us, and what the substitutions might be.

Chip is a New York Times bestselling author, a thought leader at the intersection of psychology and business, and an influential hospitality entrepreneur. Recently he has become a rockstar of the mid-life transition movement, as the founder of Modern Elder Academy in Baja, Mexico. Chip was a guest on Season 1 of this podcast over a year ago, right after Debbie attended one of MEA’s week-long programs, a transformative experience.

We’ve all been wondering what travel will look like in the future, whether it’s for a gap year or timeout, or for bucket list destinations.  Debbie felt Chip was just the right person to talk to about this.

They discuss how digital nomads might become mainstream now that remote working is becoming the norm. Chip shares his prognostications about the future of travel: what kind of travel will come back first? What parts of the industry will NOT come back?

They also talk about how to reinvent yourself without travel (connect with nature, connect with yourself via mindfulness, yoga, journaling) and how to satisfy your cultural curiosity without getting on a plane.

Chip shares one of his “Chip-isms” (as Debbie calls his wordplays) on the current situation and they talk about some of the silver linings of their respective lockdown experiences.

Mentioned in this episode or useful

• S1 - EP6: Chip Conley on Growing Wise at Modern Elder Academy
• About Chip Conley
• Chip Conley's Wisdom Well blog
• The Digital Nomad Goes Mainstream by Chip Conley (June 9, 2020)
• Senior Nomads Debbie and Michael Campbell
• Author Pico Iyer:  "Travel is not really about leaving our homes, but leaving our habits.”
• Your Gap Year: What's Stopping You by Debbie Weil (Dec. 19, 2019)

PHOTO CREDIT: Lisa Keating

Support this podcast:

• Leave a review on iTunes: it means so much!
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Credits:

• Host: Debbie Weil
• Producer: Julie-Roxane Krikorian
• Podcast website
• Music by Manuel Senfft

Connect with us:

• Email: thegapyearpodcast@gmail.com
• Twitter: @debbieweil
• Insta: @debbieweil
• Debbie and Sam's blog: Gap Year After Sixty

In this episode Mats sits down and talks with Monika Hilm.

Monika is a Swedish international hotel manager, book author and driving force in the happiness at work movement. 

They talk about Monika's book, "PUT YOUR PEOPLE FIRST and the rest will follow" that she wrote while taking a year "off" and where she outlines her management ideas and how to create a Happy Hotel environment. 

Monika talks about the journey that took her from Sweden where she is native to all over the world working and managing different hotels. 

She talks about things close to her heart, how to keep people happy at the workplace, how it is to be a woman amongst many men in the higher management and what has to change to attract the new generation. 

Mats and Monika also discuss the T Rex dinosaur leaders and how detrimental their management style is. 

They talk about cultural differences and Scandinavian leadership style which is close to the heart of these two Swedes.