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housing association
Explore " housing association" with insightful episodes like "How Platform Housing Are Gearing Themselves Up To Provide A Top Tier Service For Their Customers In A Post-Pandemic Era | Episode #016", "How Middlesbrough Council were able to use Voicescape’s engagement software to support 1,000s of Council Tax Payers to help pay their Council Tax | Episode #014", "How to communicate with tenants like it's 2021 - not 2005 | Episode #010", "Choose to challenge #IWD2021" and "Stonewater: 5 years on" from podcasts like ""The Social Housing Podcast", "The Social Housing Podcast", "The Social Housing Podcast", "On the Air" and "On the Air"" and more!
Episodes (7)
How Middlesbrough Council were able to use Voicescape’s engagement software to support 1,000s of Council Tax Payers to help pay their Council Tax | Episode #014
How to communicate with tenants like it's 2021 - not 2005 | Episode #010
Choose to challenge #IWD2021
To view the full transcript for this episode please click here.
Featuring:
Shamela Khatun - Coach, Stonewater's South Asian Women’s Refuge
Alison Inman - Former President of the CIH founder of the Make a Stand campaign
Valerie Wise - National Domestic Abuse Lead, Victim Support
Sian Rios - Specialist Project Coordinator, Stonewater’s dedicted LGBTQ+ provision ‘Safe Space’
For more information about Stonewater's domestic abuse service please refer to the Stonewater website.
Stonewater: 5 years on
Featuring David Blower – Corporate Services Director, Dean Ballard – Head of Customer Insight and Clare Bray – Development Manager at Stonewater. https://www.stonewater.org/about-us/our-vision/
How creating social value transforms communities with Julie Haywood
Julie Haywood is director of community investment for WHG, a "profit for purpose" housing association in Walsall.
Her role is focused on people: happier people have better lives, she says.
In this episode Julie describes WHG's investment into communities and how it creates opportunities for people.
Housing associations are anchor organisations, says Julie, and although commercial they should make profit for a purpose, to build and invest in stronger communities.
Social value includes digital and financial inclusion, money management, helping people to move into the job market and other and wraparound support. It helps tenants pay their rent and stay in their homes.
Julie also covers:
- Cross subsidy to build more homes.
- WHG's buying power means it plays a big role in community transformation.
- The biggest barriers to achieving effective social value.
- WHG's community investment strategy.
- Supporting local businesses to become part of the WHG supply chain.
- Social value is part of WHG's overall corporate plan with clear KPIs (Key Performance Indicators).
- WHG's plans for the future when it comes to social value.
Enjoyed the podcast? Please leave a review or rating! And if you are interested in being interviewed and are from an existing social enterprise creating a proven impact, please contact presenter Heidi Fisher at Make An Impact CIC.
How Jean Jarvis embedded social value throughout a £70m turnover organisation
Jean Jarvis MBE is the managing director of Fuse Enterprise CIC, part of Wrekin Housing Group, a £70m-turnover organisation using its spending power to buy social, embedding social value into every decision, and using champions to spread the social enterprise message.
Fuse has a cleaning, grounds maintenance and environmental services division which has grown from 1 to 13 staff, and launched and manages the Northfield Centre, a Social Enterprise Hub including a women's refuge, GP surgery and pharmacy in Staffordshire.
Jean also leads on social investment in the Wrekin Housing Group. When Fuse originally became part of Wrekin in 2013 few people knew about social enterprise, but now the group recognises itself as a social enterprise.
In this episode Jean covers Wrekin's journey embracing (and becoming a) social enterprise and delivering social value. She talks about:
- Her excitement over Wrekin's transition into a social enterprise.
- How Jean built support for the social investment strategy.
- Social value is now embedded into decisions made throughout Wrekin.
- Measuring a range of social value metrics to be reported at every board meeting.
- Recognising the need to buy local as well as social.
- Building capacity in the social enterprise sector and building an environment of social awareness.
- How Wrekin's 35+ social enterprise champions were recruited and educated, spread the word and build enthusiasm for social enterprise.
- They also promote replication and a culture of change.
- Why Jean believes all businesses should be social enterprises – and other housing associations should follow Wrekin's examples.
Enjoyed the podcast? Please leave a review or rating! And if you are interested in being interviewed and are from an existing social enterprise creating a proven impact, please contact presenter Heidi Fisher at Make An Impact CIC.