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    itserviceproviders

    Explore "itserviceproviders" with insightful episodes like "April Fool's Day and AI", "Guy Walton, CAMO "Going Phishing with a Former FBI Cybercrime Guy"", "Guy Walton, CAMO "Going Phishing with a Former FBI Cybercrime Guy"" and "How to Build Amazing MSP Sales Teams" from podcasts like ""SMB Community Podcast", "MSP Business School", "MSP Business School" and "MSP Business School"" and more!

    Episodes (4)

    April Fool's Day and AI

    April Fool's Day and AI

    Segment One: Amy's First Company & Some Updates  

    April 1st marks the anniversary of Amy B's first company.

    We discuss how she got here.

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    Segment Two: MSP Question of the Week & News

    Are you keeping an eye out for vendor errors?

    And one more thing about AI. Some people want to stop it. Elon Musk and Steve Wozniak: 

    https://finance.yahoo.com/news/elon-musk-apple-co-founder-103416584.html 

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    Segment Three: Five minutes with a Smart Person ft. Rich Freeman and Manuel Palachuk

    Rich Freeman is founding editor and executive editor of The ChannelPro Network. One of the tech industry’s most experienced, respected authorities on the SMB channel, Rich has been writing about managed services since 2007.

    He has spoken or moderated sessions at live and virtual events for Acronis, Auvik, Axcient, ChannelPro, IT Glue, and SkyKick, among others, and has written for CIO, Computerworld, InfoWorld, Network World, and Redmond Channel Partner magazines. Rich has also produced strategic content for vendors including AMD, Citrix, Dell, IBM, Microsoft, Oracle, and VMware.

    Manuel Palachuk has over 30 years of business, management, and training experience in the computer and electronics industries. Manuel has owned several successful businesses, managed several successful IT and MSP service companies, and coached, mentored, or trained many more businesses all over the world. He is an expert of process, systems, and their efficiency who is driven toward continuous improvement in all aspects of business. He is a well-known author in the IT consulting community for Small and Medium-sized Businesses, and an experienced speaker and trainer at industry conferences.

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    Don't miss this: 
    Asigra - Don’t Be the Latest MSP Victim. 

    Learn how new ransomware threats put your business at risk. - April 19th -https://mspwebinar.com/does-your-backup-protect-you-against-the-latest-ransomware-attacks/

    Register Now:
    https://us02web.zoom.us/webinar/register/WN_ruK7Mp77TEaZyIXID96DLQ

    NSITSP - Amy B., Karl, & Jeff Ponts - Channel Partners Conference & Expo on May 3rd

    Channel Partners Conference & Expo Here:

    https://channelpartnersconference.com/

    NSITSP - Insurance - Brian Mahon - April 26th 
    https://nsitsp.org/event/webinar-cyber-insurance-deep-dive-2023/ 

     

    Resources & Links: 

    Amy’s Facebook communities
    Ransomware, Security, Compliance  and Privacy
    https://www.facebook.com/groups/RansomwarePrevention

    Intune, MeM, Defender and Lighthouse 
    https://www.facebook.com/groups/endpointmanager

    Legislation and Regulation 
    https://www.facebook.com/groups/MSPRegulationAndLegislation 

     

    How to Build Amazing MSP Sales Teams

    How to Build Amazing MSP Sales Teams

    In this episode we discuss our the various sales approaches in use at MSP’s and MSSP’s today.  These include owner-led, inside/outside sales team, and hybrid sales models.  Robb discusses the realistic expectations for bringing on your first sales person and what support a new MSP Sales Rep will require.

    We then discuss how to transition from a word of mouth and refer sales organization and move into a true prospecting led sales engine.  Robb dives into how one of the biggest things that OSR Manage teaches owners making their first sales hire is patience.

    We also identify one of the easiest things to fix in your sales team, improving follow up and staying in touch and driving sales through a pleasantly persistent approach to sales.

    MSP’s also need to understand and develop sales metrics.  If you don’t have a measurable plan your sales hire will fail.  Develop your process before making that first hire.

    We close the meeting with how to interview and hire those resources and tactics to weed out the ‘big talkers’ and identify the producers.

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