itspc

*Due to a small error, we are re-releasing this episode that was originally set for January 19th, 2024. Thanks for understanding. :-)

1.)  Should you update your GOALS and OBJECTIVES every year? 

The short answer? Yes. 

Email James (james@kernanconsulting.com) for his one page business plan exercise.

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3.) Notes on The News 

Is Connectwise a sinking ship?

https://www.msptechnews.com/business-news/is-connectwise-a-sinking-ship/

The best click-bait of the year....so far!

And MAJOR CONSUMERS SEVER RELATIONS WITH HACKED BRANDS?

Ransomware attacks in 2023 surged by 95% year-over-year, with 1,278 victims identified on leak sites - already surpassing both 2021 and 2022 totals...

https://www.msptoday.com/topics/msp-today/articles/458119-majority-consumers-sever-ties-with-hacked-brands.htm

2.) Five Minutes with a Smart Person: Erick Simpson 

Erick Simpson is an MSP Business and Channel Growth Expert, MSP Influencer and MSP Thought Leader

A pioneer and leader in the managed services industry, Erick Simpson built and sold one of the very first MSPs in the industry and grew and coached a channel of 30,000 IT Solution Providers through their MSP transformation with his MSP Mastered® Methodology for managed services business performance improvement.

Erick is an MSP business & channel growth expert, influencer, thought leader, speaker and author with 4 best-selling books and 50 white papers to his credit, and his strategies and programs help MSPs overcome business challenges to realize consistent, profitable managed services recurring revenue growth. His M&A expertise has helped dozens of MSPs sell their businesses at the highest valuation or expand through acquisition.

He delivers strategic MSP market analysis services and builds and improves channel programs for IT vendors and distributors, and helps recruit and enable their channel partners through his thought leadership podcasts, webinars, workshops and event keynotes and breakouts.

Erick’s industry recognition includes Channel Futures’ 7 Thought Leaders Defining the MSP Market, Jay McBain’s 100 Most Visible Channel Leaders, 2 Time ChannelPro 20/20 Visionaries, 2 Time MSP Mentor 250 and SMB Nation’s SMB 150 award recipient.

Check out Erick's new community: 

https://mspmastered.com/

https://ericksimpson.com/

https://www.linkedin.com/in/ericksimpson/

 

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Check out Amy's Intune class:

https://www.thirdtier.net/2023/11/29/learning-intune-a-six-month-course/

 

Our upcoming events:

AUSTIN TX – MASTERMIND LIVE (March 28-29th)

http://bit.ly/kernanmastermind

https://kernanconsulting-mastermind.mykajabi.com/mastermind-event

Use “EARLYBIRD” as the coupon code to save $200!

Irvine CA - SMB Techfest (Feb 8th-9th)

Make sure you catch Amy at SMB Techfest!

https://www.smbtechfest.com/events.asp

 

Our Social Links:

https://www.linkedin.com/in/james-kernan-varcoach/

https://www.facebook.com/james.kernan

https://www.facebook.com/karlpalachuk/

https://www.linkedin.com/in/karlpalachuk/

https://www.linkedin.com/in/amybabinchak/

https://www.facebook.com/amy.babinchak/

 

 

 

Segment One: The MSP Question of the Week 

Do you attend social events with clients?

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Segment Two: Notes on the News 

ChatGPT is getting alarmingly less accurate! This is huge. 

https://www.popsci.com/technology/chatgpt-human-inaccurate/ 

 

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Kernan mastermind September 28-29 - Scottsdale, AZ:

http://bit.ly/kernanmastermind

or 

https://kernanconsulting-mastermind.mykajabi.com/mastermind-event 

 

Our Social Links:

https://www.linkedin.com/in/james-kernan-varcoach/

https://www.facebook.com/james.kernan

https://www.facebook.com/karlpalachuk/

https://www.linkedin.com/in/karlpalachuk/

https://www.linkedin.com/in/amybabinchak/

https://www.facebook.com/amy.babinchak/

 

Host Karl speaks with Lee Darke of Information Technology Service Providers of Canada, a non-Profit organization dedicated to the Canadian IT Services Sector. ITSPC's goal is to provide a membership-based approach to industry standardization that helps IT Service Providers align to a common standard of service delivery curated by industry peers.

And like other professional bodies ITSPC felt the need for standards in service delivery and conduct. ITSPC believes that we need a "Hippocratic oath" of IT service delivery, aligned with a set of standards that professionalize the provider and empower the client.

The time has come to ensure that IT services are delivered with a common goal and set of standards that clients can trust.

Resources and Links: 

https://join.itspc.ca

https://www.linkedin.com/company/itspc

https://twitter.com/itspcanada

https://www.facebook.com/itspcanada

 

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Sponsor Memo: Cisco

Did you know Cisco helps Managed Services Providers directly? Know about the Cisco Partner Program?

Focused on helping partners combine managed services expertise and service creation with innovative Cisco technology and proven go-to-market resources, there’s a program option for you.

With provider pricing, MDF, and marketing resources coupled with Cisco’s leading technologies including Meraki, Duo, and Umbrella, learn more with the link right in the show notes.  
 
https://lnkd.in/gsydMya