lee houghton

Lee continues the conversation about communication with a thought-provoking episode that asks the crucial question: what is the difference between team work, and a team that works? And how can we play a greater role in maximising productivity as a leader?

KEY TAKEAWAYS

• A team's work is measured through metrics, but these can only be truly achieved through effective teamwork.
• We must seek to create environments that encourage teams to pull together to work collaboratively towards achieving the vision.
• It is incumbent upon leaders to not just encourage their teams, but to ensure that their achievements are celebrated.

BEST MOMENTS

'It's encouraging the team to collaborate on achieving the vision'

'It's easier to say what it isn't, rather than what it is'

'Expectation, direction, clarity, conversation, communication, should be created top down'

VALUABLE RESOURCES

Business Problems Solved Podcast         

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

CONTACT METHOD

You can contact Lee Houghton on 07813342194

Lee@leehoughton.com

https://www.linkedin.com/in/lhoughton/

With the advent of the new year, Lee reflects upon the learnings and the insights from 2021, with a specific focus upon the improvements we can make for 2022, and how better communication can provide the bedrock for positive change.

KEY TAKEAWAYS

• Making improvements and becoming more effective in what we do, all comes down to teamwork, and unless we are communicating well with our teams, we can't hope to see those improvements being made.
• Conflict is not always a bad thing. Conflict can be seen as meeting of differing ideas, the resolution of which all lead to a better solution.
• Building in a reflective practice is beneficial as it promotes motivation, and causes us to constantly evaluate what has come before and set new goals.

BEST MOMENTS

'Conflict is a positive thing'

'You don't want everyone to agree. You want people to challenge the situation'

'The more you talk about something, the deeper you'll understand it'

VALUABLE RESOURCES

Business Problems Solved Podcast         

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

CONTACT METHOD

You can contact Lee Houghton on 07813342194

Lee@leehoughton.com

https://www.linkedin.com/in/lhoughton/

Kevin Robinson is man who knows all about teamwork, having served for almost three decades in operations within Toyota Motor manufacturing UK ltd. Kevin joins Lee this week to talk about his business journey, how development strengthens teams, and the importance of true leadership.

KEY TAKEAWAYS

• Development is the key to not just strengthening people, but teams. If individuals become stronger, then they strengthen the teams of which they are a part.
• Planning for the future is not just about striking when opportunities arise, but also looking for ways to mitigate challenge should it arise. Always plan for contingencies.
• If we see problems setting in, then it could be down to poor leadership. It is incumbent upon as leaders to look at ourselves and how we have provided leadership, and mark any issues that could create negative impact.

BEST MOMENTS

'The ethos is all about developing people'

'It all comes back to good leadership'

'My journey so far has been very rewarding'

VALUABLE RESOURCES

Business Problems Solved Podcast         

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

CONTACT METHOD

You can contact Lee Houghton on 07813342194

Lee@leehoughton.com

https://www.linkedin.com/in/lhoughton/

Lee meets Lee Chambers, a psychologist and founder of Essentialise, which aims to fuse the scientific performance aspects from sports coaching, the bounty of benefits from the world of neuroscience, with the wisdom of ancient philosophers, in order to unlock the potential that is inside everyone.

Lee talks about the ways in which his work has helped others, how you can essentialise your own life, and the beauty and value in being unique.

KEY TAKEAWAYS

• By helping others to realise their potential, we incrementally build a better world. Making it our mission to help others improves life for all.
• There's so much noise and so many opinions in the world today. The key to improvement is to slow down and focus on a few simple things and look for incremental wins.
• Never strive to be one of the crowd. You are an endlessly unique creation, and you bring something rare and special to the world.

BEST MOMENTS

'I'm making a difference, and that makes me feel great'

'Essentialising your life and your business is about stripping back a lot of the complexity'

'The beauty is that every business and every human being is individual'

VALUABLE RESOURCES

Business Problems Solved Podcast         

Essentialise - https://www.essentialise.co.uk/lee-chambers/

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

CONTACT METHOD

You can contact Lee Houghton on 07813342194

Lee@leehoughton.com

https://www.linkedin.com/in/lhoughton/

This week's Real Story comes from Stuart Boocock, the man who's guided many a young soul into the world of sport and fitness through coaching and junior football, and who's here to discuss why sport can be the key to instilling discipline while also providing a sense of fun, camaraderie and motivation.

KEY TAKEAWAYS

• If children are interested in playing football, it's always best to get them started on that road as early as possible, Developing skills and talents can be begun before the age of ten years old and can give them an advantage later on down the road.
• Sport and training can act as a structure around which we can grow and develop. The central thesis of physical training is betterment, with each discipline adding to wellbeing, including that of self-awareness and mental growth.
• We are always learning - this is the key to mastery. When you seek out knowledge and development, and learn from mistakes, you become the best at your chosen pursuit.

BEST MOMENTS

'No one in the world hands you anything. You have to go out and fight for it'

'Looking back, I didn't even know what a career was at that age'

'If your heart's set on it, then you'll always find a way to get what you want'

'You've got to keep going at it. You've got to keep learning'

VALUABLE RESOURCES

Business Problems Solved Podcast       

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

CONTACT METHOD

You can contact Lee Houghton on 07813342194

Lee@leehoughton.com

https://www.linkedin.com/in/lhoughton/

This week, the real story comes from Dave Scholes, the founder of Mindsight, and a man who has navigated a journey of grief, loss, and most importantly connection, in order to connect people and encourage healing conversations.

Dave talks to Lee about the power you can find in connecting with others, and how his personal journey has made him into the person he is today.

KEY TAKEAWAYS

• When we overcome challenge, we learn more about ourselves, but we also fortify our resilience and increase our solution toolbox. This can then be used to help others to overcome their own challenges.
• Listening is only part of what makes a connection. By talking, and relating our stories to others, we grant the agency required for them to offer their own stories.
• Connection is a simple concept but can be difficult to master. When we create new connections we must come from a genuine place of understanding.

BEST MOMENTS

'I spent many years navigating a personal journey'

'If anybody came into my world and had something going on, I can point them in the direction of a potential solution'

'As soon as you start telling a story, it gives other people licence to tell theirs'

'Connection is key'

VALUABLE RESOURCES

Business Problems Solved Podcast       

Dave Scholes LinkedIn - https://www.linkedin.com/in/scholsey77/?originalSubdomain=uk

Mindsight - https://selnet-uk.com/mindsight/

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

CONTACT METHOD

You can contact Lee Houghton on 07813342194

Lee@leehoughton.com

https://www.linkedin.com/in/lhoughton/

Hailed as the first full-time female firefighter in the UK, Britain, Jo joined Norfolk Fire and Rescue Service in 1982 at just 17. With the world watching, she was determined never to be the weakest link. Using determination and inner strength to overcome prejudice, she proved that women could make great firefighters.

Jo joins Lee this week to talk about her groundbreaking, empowering story, and what we can all learn about breaking barriers in order to achieve more and change the world for the better.

KEY TAKEAWAYS

• Sometimes, when the things we want aren't available, we must look elsewhere for opportunities, even though these opportunities may sound wild at the time.
• When you start a job or new branch of your career, all we really want is not to stand out. Trailblazers like Jo stand out naturally, which increases the pressure immeasurably.
• When we stand out from the pack in obvious ways, the best thing to do is to set an example and get through the work, showing that we are capable, despite people's preconceptions.
• Belief in ourselves comes through proving to ourselves that we can be more than we think. Remove doubts and look ahead.

BEST MOMENTS

'I didn't know what I was getting into, to be honest'

'I'm an independently-minded girl'

'I was wearing a man's outfit, which was a lovely look for a 17 year-old'

'I don't fear anything'

VALUABLE RESOURCES

Business Problems Solved Podcast       

Jo Reynolds - https://www.josephine-reynolds.com

Jo Reynolds Facebook - https://www.facebook.com/SamuiJoReynolds/

https://www.facebook.com/FireWomanJo1

Jo Reynolds Twitter - https://twitter.com/FireWomanJo1

Jo Reynolds Instagram - https://www.instagram.com/fire_woman_josephine/

Jo Reynolds LinkedIn - https://www.linkedin.com/in/atzeropercent/

Email - josephinereynolds815@gmail.com

Unique design Rebel Slogan T's - https://firewoman.teemill.com/

Signed Author Copies of Fire Woman - https://fire-woman.sumup.link/

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

CONTACT METHOD

You can contact Lee Houghton on 07813342194

Lee@leehoughton.com

https://www.linkedin.com/in/lhoughton/

Paul Dunlop is a lean consultant, dedicated to continuous improvement, whose career has taken him through many sectors and endowed him with a wealth of business experience.

Paul talks to Lee today about the ways he has persistently looked for opportunities for growth, how to get the best out of people, and his personal definition of what lean really means.

KEY TAKEAWAYS

• Learnings sometimes come through failure, but the lessons gained through doing so can end up being more valuable in the long run.
• Lean is fundamentally about people, and centres around engaging with, and providing growth and development for people.
• True servant leadership starts with respect for people, humility, and vulnerability. They are sometimes easier said than done, but it is always a journey of growth.

BEST MOMENTS

'I've developed a passion for continuous improvement'

'Sometimes it's a bit of a now or never thing'

'Often there's layers that you have to break through to start the conversation'

'It's about hearts and minds. It's about fundamentally respecting people'

VALUABLE RESOURCES

Business Problems Solved Podcast       

Dunlop Consultants - https://www.dunlopconsultants.com.au/about/about-paul

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker

CONTACT METHOD

You can contact Lee Houghton on 07813342194

Lee@leehoughton.com

https://www.linkedin.com/in/lhoughton/

Andy Henderson is the founder of Forward Thinking Ltd, and Your Affordable Board, helping business leaders to guide their teams to success.

Andy joins Lee to talk about the importance of serving people and making a difference, what it takes to be a successful leader of people, and how by engaging with our workers we can create positive business impact.

KEY TAKEAWAYS

• Being a boss is about more than just telling people what to do. We cannot hope to win the respect of people if we treat them as mere machines. Leading people is about inspiring people, and ourself.
• It is not enough for the leaders in a business to know about the direction being planned. We must effectively communicate it to everyone in order to align the vision across the board.
• Employee engagement feeds customer satisfaction, Customer satisfaction feeds the business itself. It all begins by inspiring our people.

BEST MOMENTS

'I fight to be the opposite person that I used to be'

'Inside I felt hollow. A Void. It was a lack of community'

'Success is about slowing down but having a greater output'

'We need to create businesses that have meaning'

VALUABLE RESOURCES

Business Problems Solved Podcast       

Forward Thinking Ltd - https://forwardthinking.ltd

Andy Henderson LinkedIn - https://www.linkedin.com/in/andyjhenderson/?originalSubdomain=uk

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

CONTACT METHOD

You can contact Lee Houghton on 07813342194

Lee@leehoughton.com

https://www.linkedin.com/in/lhoughton/

This week, the real value comes from the story of Lili Boyanova, about her incredible journey, in which she has found herself reinventing what life looks like, and finding time to add true value to the world at every opportunity.

KEY TAKEAWAYS

• The story we build in life can take us on some unexpected diversions. When challenges arise, we overcome and begin a whole new direction.
• Life changes dramatically when we become parents. Finding the balance between personal and business life is suddenly very different.
• The people we meet add to the value we are able to create. They provide inspiration and support, and can greatly affect the direction we take.
• The pandemic has shown us that actually we can survive in the world with less than we thought. We are able to realistically question the need for "more"

BEST MOMENTS

'I came to this country and decided to create value in the world'

'It got me to question how to face the stigma, and how I will cope with it'

'It was a big, big cultural shock'

VALUABLE RESOURCES

Business Problems Solved Podcast       

Lili Boyanova LInkedIn - https://www.linkedin.com/in/liliboyanova/?originalSubdomain=uk

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

CONTACT METHOD

You can contact Lee Houghton on 07813342194

Lee@leehoughton.com

https://www.linkedin.com/in/lhoughton/

This week, Lee talks to life coach, Gloria Milner, whose fascinating life began in advertising, where she built a reputation through her wisdom, acumen and ability to sell media spots on television.

Since then, Gloria's journey has been a diverse one, and in this episode, she talks to Lee about the path that brought her to her true calling as a life coach.

KEY TAKEAWAYS

• Gloria generation was one that had very different societal expectations of what women should be. Her determination to do better for herself was a driving factor in breaking the mold.
• Levelling the playing field in our minds is the art of remembering that people are people. No one is better than another person.
• Coaching and mentorship have not always been a resource. Today's world is extraordinarily lucky to be able to learn from the paths and lessons of others.

BEST MOMENTS

'I was from a generation where women were expected to teach'

'There was a sense that I could so it, and I wanted to succeed where others had not'

'Women want to advance in their careers'

'There's a lot of opportunity to help people'

VALUABLE RESOURCES

Business Problems Solved Podcast       

Gloria Milner LinkedIn - https://www.linkedin.com/in/gloriamilnercoaching/

Gloria Milner - https://www.gloriamilner.com

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

CONTACT METHOD

You can contact Lee Houghton on 07813342194

Lee@leehoughton.com

https://www.linkedin.com/in/lhoughton/

This week, Lee talks to Herb Morrick, whose fascinating true life story has taken him from South Africa to South Wales, and which has seen him experience much that the twentieth century has had to offer. Herb talks about the power of choice, why culture and values shoud be at the forefront of every business, and how best to create trust.

KEY TAKEAWAYS

• Building relationships and delivering on what we promise allows us to create trust and enrich life and business at every turn.
• When we put our core values at the forefront of business, we create trust and a sense of safety. Our clients become connected to our story.
• Different opinions and different skill sets are not necessarily a weakness when it comes to partnerships. Opposing perspectives and skills actually end up complimenting the other, and thereby strengthening us.

BEST MOMENTS

'Life in my family has made me sensitive to how other people feel'

'We were four guys who absolutely believed in making a difference'

'Just remember that you're going to have differences'

VALUABLE RESOURCES

Business Problems Solved Podcast      

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

CONTACT METHOD

You can contact Lee Houghton on 07813342194

Lee@leehoughton.com

https://www.linkedin.com/in/lhoughton/

This week, Lee talks to business coach, Harry Armistead, about the ways in which he coaches others to achieve the mind-set that allows them to succeed in business, and how to dismantle the limiting beliefs that may be holding us back.

KEY TAKEAWAYS

• If you don't start with adjusting the mindset, then nothing else matters. Mindset is the foundational key to success upon which all other factors are based.
• We cannot help who we are on the inside, and nor should we try to alter who we are in order to fit in. We cannot live life to suit others.
• If we apply ourselves to a task and are determined to see it through, then half the battle is won already. Most things can be overcome if we believe that they can be.

BEST MOMENTS

'People want something more than mediocrity'

'It took me time to own it'

'There is a way forward. There is a plan. There needs to be a plan'

VALUABLE RESOURCES

Business Problems Solved Podcast      

Harry Armistead LinkedIn - https://www.linkedin.com/in/harryarmistead/?originalSubdomain=uk

Harry Armistead - https://harryarmistead.com

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

CONTACT METHOD

You can contact Lee Houghton on 07813342194

Lee@leehoughton.com

https://www.linkedin.com/in/lhoughton/

In the fourth part of his new mini-series, focussing upon real people with real stories that give real value, Lee talks to author and creator, Karyn Ross, about not just her incredible story, but also why kindness should lie behind every motivation in life.

KEY TAKEAWAYS

• We are never too old to begin a new venture and try to put a little more positivity into the world. There is always room for more.
• Kindness leaves a huge imprint upon the world and the people we meet. Kindness is remembered, and its effects can be felt for a lifetime.
• The main cause of problems, in business and life, is failure in leadership and failure in kindness. When we put them together you can trace the root of all problems.

BEST MOMENTS

'It's super important to me to create a foundation for a better world'

'You use the stuff you learn along the way to make a better world'

'Compassion is feeling someone else's suffering and wanting to do something about it'

VALUABLE RESOURCES

Business Problems Solved Podcast        

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

CONTACT METHOD

You can contact Lee Houghton on 07813342194

Lee@leehoughton.com

https://www.linkedin.com/in/lhoughton/

In the third part of his new mini-series, focussing upon real people with real stories that give real value, Lee talks to Matthew Davies, about his passions in life, and the fascinating overlaps that occur between the world of business and sports

KEY TAKEAWAYS

• Sports and the discipline involved in mastering that sport, can aid in making us better leaders and better managers of people.
• Organisations have often seen coaching as a remedial thing, when in fact it should be seen as an ongoing process - a matter of course.
• Connections are far easier built if done with personality, and in some cases, humour. It can help us to create rapport, instant understanding, and allow us to be better understood.

BEST MOMENTS

'I've always filled every minute of my spare time with things'

'It's about your ability to engage and connect with people'

'There are a lot of reluctant leaders in big organisations'

VALUABLE RESOURCES

Business Problems Solved Podcast        

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

CONTACT METHOD

You can contact Lee Houghton on 07813342194

Lee@leehoughton.com

https://www.linkedin.com/in/lhoughton/

This week, Lee discusses the ways in which we can use the art of comedy to overcome resistance to change, and how by thinking differently, we can make sure that we act differently, finding new solutions to problems that we may not have considered before.

KEY TAKEAWAYS

• If you want to achieve different results, then you must think differently. Those thoughts will create and drive new ways of implementing action.
• Refusal to comply with change is always a personal choice. Each person chooses whether or not support an initiative. Change, therefore, is a personal choice.
• When delivering information or data or any kind of address, we always communicate in the ways in which we like to receive. In comedy, we have two ways of delivering - the set up and punchline. We should vary the ways in which we deliver both so as to signal the points at which engagement must follow.
• Timing is everything. We must plan out what we are to deliver, but we must also execute it using perceptual timing - adapting to the moment itself.

BEST MOMENTS

'You have to think and do different, in order to be different'

'Resistance is the refusal to accept or comply with something'

'Our job as change leaders is to make people thirsty'

'Perceptual timing is what is happening in front of you'

VALUABLE RESOURCES

Business Problems Solved Podcast        

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

CONTACT METHOD

You can contact Lee Houghton on 07813342194

Lee@leehoughton.com

https://www.linkedin.com/in/lhoughton/

This week, Lee talks to Katie Anderson, a leadership coach, independent consultant and author of "Learning To Lead: Leading To Learn".

Katie discusses the concept of connection and how the writing of the book influenced her own viewpoints on this, as well as coaching and the foundational keystones upon which all good leaders must build their outlook.

KEY TAKEAWAYS

• Connection with humans and the world around us is the foundational place upon which leaders and change agents must build.
• We build connection by being authentic, and endeavouring to remove any kind of hierarchy that we may imagine exists.
• When we coach or act as leaders, we should not try to have the answer to every question. It is our responsibility to guide others towards solutions, not provide them on tap.
• We cannot control events, but we can control our reaction to these events. Leaders and coaches are the ones who must act as the calming voice when challenges arise.

BEST MOMENTS

'It's hard to listen to your own voice, but it's important, too'

'That's the foundation of leadership and continuous improvement'

'Connection is the key to everything'

'There can be an unnatural balance in hierarchy'

VALUABLE RESOURCES

Business Problems Solved Podcast        

Katie Anderson - https://kbjanderson.com/about/

Learning To Lead - Leading To Learn - https://kbjanderson.com/learning-to-lead/

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

CONTACT METHOD

You can contact Lee Houghton on 07813342194

Lee@leehoughton.com

https://www.linkedin.com/in/lhoughton/

What do you do when you retire at the age of just 28 years old?

If you're anything like this week's guest, Norman Crowley, entrepreneur and environmental campaigner, you jump straight back into the world of business. Norman is a driven business genius, who sold his welding company for a six figure sum, and used it to not just reinvest in business, but also to help change the world for the better. In this week's fascinating show, Lee talks to Norman about what drives him, and how to be a force for good in the world.

KEY TAKEAWAYS

• The skills we learn are often the result of necessity, and not always supplemental. When we need a task to be completed, and we have no one on hand, we develop the skills required, and therefore become able to complete these tasks in the future, broadening our skill-sets.
• Success is never a series of uninterrupted wins. Every empire is built upon failures. These failures provide teachings, which steer us towards success.
• Fear prevents us from finding out what is possible. If we defy fear and develop the right mind-set, we can surprise ourselves by what is out there.
• If we keep our goals and aims to ourselves, then there is no compulsion to succeed in them. If we verbalise and announce our goals, then we commit ourselves to seeing them through.

BEST MOMENTS

'A lot of walking on hot coals, is about getting people into the right mental frame'

'In my world, the divide between work and time off is very blurred!'

'It's very hard to bottle up secrets of success'

'Success is a series of failures tied together with optimism'

VALUABLE RESOURCES

Business Problems Solved Podcast       

Crowley Carbon - https://www.crowleycarbon.com

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

CONTACT METHOD

You can contact Lee Houghton on 07813342194

Lee@leehoughton.com

https://www.linkedin.com/in/lhoughton/

This week, Lee talks to Paul Serafino, the founder of Accelerated Journey, helping people to amplify their impact and soar to the executive level.

Paul discusses why change doesn't take year but only a decision, as well as the power of your network, and how to energise and positively impact your own business journey.

KEY TAKEAWAYS

• Quality connections are worth far more than a myriad connections. By focussing on the ones that matter, we strengthen our network instead of diluting it.
• if we hope to make real impact in the world, we can't just sit and wait for it to occur. We have to go out there and find it. We have to take control.
• If we enable others to do better through effective leadership, then we should be allowing them into our way of thinking without making them feel as though they are not in control.
• Being a leader is not about changing people. It is about empowering them to do better as part of your team. This requires internal work first.

BEST MOMENTS

'It's not about quantity - it's about quality'

'I connected with people and learned as much as I could'

'It's amazing what people want. They want to lead all kinds of amazing things. They want to change the world'

'Perception is huge'

VALUABLE RESOURCES

Business Problems Solved Podcast       

Paul Serafino - https://paulserafino.com

Paul Serafino LinkedIn - https://www.linkedin.com/in/pserafino/

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

CONTACT METHOD

You can contact Lee Houghton on 07813342194

Lee@leehoughton.com

https://www.linkedin.com/in/lhoughton/

This week in the 'Not Just An International Author' series, Lee talks to Alain Hunkins, the author of 'Cracking The Leadership Code' about what leadership really means, how best to influence in order to achieve our goals, and the three key elements of a great leader.

KEY TAKEAWAYS

• Leadership is the art of understanding people and achieving outcomes through using that understanding in order to influence others.
• There are patterns among the best leaders, who all use connection, communication and collaboration to inspire others.
• We cannot hope to truly connect with others if we do not truly listen to them. If someone is trying to tell us something, we owe it to them to give our full attention and absorb their message entirely.
• There are four essential needs in order for people to work at their best - safety, energy, ownership and purpose.

BEST MOMENTS

'Whenever we're trying to get someone else to do something, that is leadership!'

'Everything gets done through, by and with people'

'What helps us learn best are stories'

'The ability to sit still, listen and be quiet, I have found to be an incredibly useful leadership skill'

VALUABLE RESOURCES

Business Problems Solved Podcast      

Alain's website: www.alainhunkins.com

Alain's book site: www.crackingtheleadershipcode.com

Alain's linkedin: www.linkedin.com/in/alainhunkins

Alain's TEDx talk: https://www.ted.com/talks/alain_hunkins_the_basic_truth_most_leaders_neglect

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

CONTACT METHOD

You can contact Lee Houghton on 07813342194

Lee@leehoughton.com

https://www.linkedin.com/in/lhoughton/