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    line management

    Explore " line management" with insightful episodes like "How you can make your appraisal more effective - with Lucinda Carney of Actus" and "Queue Management: How to Reduce Wait Lines at Soup Kitchens and Homeless Service Agencies" from podcasts like ""Change Work Life" and "This Week in Homelessness with Daniel McDonald"" and more!

    Episodes (2)

    How you can make your appraisal more effective - with Lucinda Carney of Actus

    How you can make your appraisal more effective - with Lucinda Carney of Actus

    #118 - Chartered psychologist Lucinda Carney explains how workplace appraisals can be improved and what you can do to make that happen.

    What you'll learn

    • [1:50] What Actus is, who they help and how they encourage people to have regular conversations.
    • [4:22] The challenges involved with developing a software product and starting a business.
    • [8:17] What the purpose of the appraisal process is.
    • [10:24] The importance of having clear objectives and regular one-to-one feedback.
    • [11:42] Existing problems with the appraisals process and the importance of people management.
    • [14:29] How an organisation’s culture affects its people management.
    • [17:06] How we can make the appraisal process better and more effective.
    • [22:26] What the purpose of the line manager is and how having regular meetings helps them achieve this.
    • [24:13] 360-degree feedback and the drawbacks of using it for performance ratings.
    • [29:57] How the objective-setting process can be managed to make it effective and helpful.
    • [32:01] How employees can influence changes in their workplaces appraisals.


    Resources mentioned in this episode (some of these are affiliate links and we may get a commission in the event that you make a purchase - this helps us to cover our expenses and is at no additional cost to you):


    For the show notes for this episode, including a full transcript and links to all the resources mentioned, visit:

    https://changeworklife.com/how-you-can-make-your-appraisal-more-effective/

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    Queue Management: How to Reduce Wait Lines at Soup Kitchens and Homeless Service Agencies

    Queue Management: How to Reduce Wait Lines at Soup Kitchens and Homeless Service Agencies

    On this week's episode:

    • A recap of our Point-in-Time count (homeless census), with a shout-out to my police colleagues, and how we share encampment data with volunteer surveyors.

    • How the science of queue (line) management can reduce waiting times at soup kitchens, homeless agencies and other organizations that serve the homeless. This is the same science used by airlines and restaurants to reduce wait times, along with my low-tech (and free) ideas for implementing at your organization. 


    Links I mentioned:


    Do you have any questions, comments or want to use my ideas? Contact me at:

    info@homelesspolice.com
    https://homelesspolice.com
    Or call me at (800) 643-1997

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