love works

Today's guest has over 25 years of CEO experience at major corporations, and he's got some wisdom to show for it. Joel Manby's most recent job was as the President and CEO of SeaWorld Parks and Entertainment. 

Before that, he served as the CEO of Herschend Enterprises, the largest family-owned theme park and entertainment company in the United States with popular brands such as the Harlem Globetrotters and Dolly Parton’s Dollywood theme park and dinner theaters. 

All that experience led him to write 

Love Works

 where he explains how to integrate love into the leadership ethos and philosophy of any organization. Let's hear him explain how...

In this episode of the L3 Leadership Podcast, you’ll hear Joel Manby talk about how to integrate love into your leadership.


4 Key Leadership Insights:

1. What did I do to “get out of the pile” or get noticed as a younger leader? 

• Certainly, the following characteristics helped: skillset, intuition, the anticipation of the next steps, but more than anything… work ethic. “I may have not been the smartest, I was the most hard-working”. “I did the very best job that I could in everything that I did.”

2. What does loving people in an organization look like?

• There has to be processes and systems put in place to hold up your organizational values. These are systems that reward and correct according to your values and desired culture. 
• Leading with love is not a soft thing or just a “Christian” thing. Leading with tough love is often the case. Leading with tough love means holding people accountable and having difficult conversations in order to uphold your company’s vision and values. 

3. A rule of loving leadership: Praise in public, admonish in private. 

• A simple cadence that I’ve followed when offering this tough love is: Praise them for their strengths, admonish them specifically and briefly, and put them right back on the horse. 

4. Your guests will never rise above the enthusiasm and interest of your employees.


About Joel Manby:
Joel has been the CEO of major corporations for over 25+ years leading organizations such SeaWorld Parks and Entertainment, Herschend Enterprises (the largest family-owned theme park and entertainment company in the United States), Saab Automobile USA, and  Amazon’s car selling partner, which was sold to CarsDirect.com in 2001. Joel summarized these leadership principles in my book Love Works detailing how to integrate “love the verb” into the leadership ethos and philosophy of any organization. 

Joel is currently the non-executive Chairman of Orange, a non-profit organization dedicated to the development and distribution of student, youth, and next-generation curriculum to over 9,000 churches in 40+ countries. In addition to his duties as chairman of Orange, Joel consults and speaks on Love Works, crisis leadership lessons, and other leadership topics designed to fit the needs of an audience.


Episode Links:
https://joelmanby.com/

Love Works

Joel’s Blog

Need a laugh? Check out Joel’s Folsom Prison parody: https://www.youtube.com/watch?v=7wCICnvRszU

More L3 Leadership Podcast Episode: l3leaderhsip.org/podcast

Jordan Raynor sits down with Joel Manby, Former CEO of SeaWorld, to talk about the brilliant 2X2 matrix Joel used to measure goals and values in tandem, how Christians can “lead with love” during times of crisis, and the steep price Joel paid for losing sight of the gospel at work.

Links Mentioned:

• 2X2 matrix to measure "do goals" and "be goals"
• Jordan Raynor
• Master of One
• My Bookshelf
• Joel Manby
• Love Works
• Love Works by Joel Manby Facebook
• General Motors
• Herschend Family Entertainment
• Dollywood
• Stone Mountain
• SeaWorld
• Blackfish
• Sara Bareilles
• Goodbye Yellow Brick Road
• The Waitress
• Elton John
• Chick-fil-A
• Jim Collins
• Peter Drucker
• Zoom
• Wall Street Journal
• PETA
• Tim Keller
• Six Flags
• Dolly Parton
• The Good Jobs Strategy
• Tony de Mello
• The Way to Love
• Gordon MacDonald
• Harvard Business School