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Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.

Articles referenced in this episode:

Pia Officially Launches Service Desk Automation Solution

Fed up with facial recognition cameras monitoring your every move? Italian fashion may have the answer

Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.

Articles referenced in this episode:

Pia Officially Launches Service Desk Automation Solution

Fed up with facial recognition cameras monitoring your every move? Italian fashion may have the answer

With Thanksgiving approaching, Erick and Rich share a few things they’re thankful for this year and a few lesser known facts about the day AFTER Thanksgiving, Black Friday.

With Thanksgiving approaching, Erick and Rich share a few things they’re thankful for this year and a few lesser known facts about the day AFTER Thanksgiving, Black Friday.

Erick and Rich discuss N-able’s “manage everything” approach to the rise of cloud computing, the increasingly expansive security stack at Microsoft, and a shameful example of exaggerating how much fish you caught.

Erick and Rich discuss N-able’s “manage everything” approach to the rise of cloud computing, the increasingly expansive security stack at Microsoft, and a shameful example of exaggerating how much fish you caught.