multifamily industry

In this episode of BossTalks, host Evan Happel (communityboss.com) invites guest Betsy Kirkpatrick for a chat that's as intriguing as it is humorous. Betsy, known for her years of service at BG multifamily (now BGSF), captivates listeners from the outset with her lively stories about her professional journey. The atmosphere becomes a mix of learning and laughter, setting the tone for an engaging conversation.

The primary discussion revolves around nurturing future leaders in the multifamily industry, which is Betsy's major area of interest. She points out the importance of recognizing employees' inherent skills, refining their strengths, and aligning their job roles accordingly for the overall success of an organization. However, the dialogue is not solely steeped in seriousness. Betsy lightens the mood with her tendency to spontaneously burst into song, delighting the audience.

Towards the end of the conversation, Betsy discusses her involvement in legislative advocacy, specifically in the real estate sector. She also shares her excitement at becoming the president of the Rental Housing Alliance Pack. The episode concludes with the audience appreciating the different aspects of Betsy's charismatic personality, leaving them both inspired and entertained.

00:31 Introducing the Guest: Betsy Kirkpatrick

01:00 About the Host and Community Boss

01:35 Betsy's Unique Personality and Love for Memes

03:35 Exploring Betsy's Christmas Spirit

04:45 Understanding Personalities through Enneagram

06:22 Betsy's Role as a Connector and Advocate

06:52 Building Community and Hospitality

07:48 Betsy's Approach to Hosting and Cooking

09:47 Betsy's Caffeinated Beverage of Choice

10:43 Betsy's Journey in the Industry

11:35 Betsy's Passion for Next Gen Leaders

22:02 The Importance of Utilizing Employee Skills

26:13 Cheek Biceps and Ponytail Swish

26:19 The Art of Smiling

26:58 The Power of Facial Expressions

27:05 The Enneagram 5 Personality

27:27 The Struggles of Facial Expressions

27:45 The Power of Listening

28:06 The Journey into Property Management

28:44 The Intersection of Politics and Advocacy

29:03 The Impact of Home Education

30:53 The Power of Citizen Advocacy

35:18 The Importance of Being Involved in Politics

47:11 The Challenges of Being a Working Parent

48:30 The Joy of Random Singing

49:42 The Art of Dad Jokes

51:50 The Importance of Being a Boss

#bosstalks

*The views and opinions expressed on Boss Talks are those of the host and their guest(s) and do not necessarily reflect the official policy or position of Community Boss.

In this episode of the Multifamily Women® Podcast, host Carrie Antrim and Ashley Lipp, VP of Residential Property Management at Lloyd Companies, discuss the importance of cultivating a strong relationship with oneself as a leader, and how new leaders often underestimate the significance of this internal connection. It is stressed that without a healthy relationship with oneself and a commitment to self-honesty, it is unlikely for a leader to inspire and motivate others.

In this episode, Ashley underscores the significance of investing in oneself and cultivating curiosity as a means to become a better leader.  This includes the importance of utilizing technology as a problem-solving tool rather than allowing it to become a distraction. Ashley acknowledges that technology should serve as a support tool, enhancing individuals' abilities to perform their roles more effectively and efficiently. Technology can be intimidating for some, but it is an integral part of the business landscape, and failing to embrace it can lead to falling behind and suffering in the industry.

Ashley advocates for finding the right balance between technology and human interaction, recognizing that technology should enhance the customer service-oriented nature of their business rather than replace it. Ashley firmly believes that technology will not completely overshadow everything, especially in property management where there will always be a need for human interaction to deliver exceptional customer service.

Timestamps:
[00:01:40] Importance of leadership development.
[00:05:30] Innovation in Maintenance
[00:08:24] Fostering personal growth and leadership.
[00:13:44] Struggling with imposter syndrome.
[00:15:13] Overcoming self-doubt and speaking up.
[00:19:03] Imposter syndrome.
[00:24:22] Get curious about yourself.

Connect:
Ashley Lipp on LinkedIn: https://www.linkedin.com/in/ashley-lipp-23426243/
Carrie Antrim on LinkedIn: https://www.linkedin.com/in/carrieantrim/
Multifamily Women® Summit Registration: https://multifamilywomen.com/
Multifamily Innovation® Advisory Council: https://multifamilyinnovation.com/council/

Connect with Multifamily Women®:

Carrie Antrim on LinkedIn: https://www.linkedin.com/in/carrieantrim/
Multifamily Women® Summit: https://multifamilywomen.com/
Be a Guest on the Podcast or at the Summit: https://apps.multifamilywomen.com/speakingrequest
Multifamily Women® Leadership Series: https://apps.multifamilywomen.com/join
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® Summit: https://multifamilyinnovation.com/
Best Places to Work Multifamily®: https://bestplacestoworkmultifamily.com/

• 01:36 - Meet Bo Schneider, Tailwind Group (2022 Top Innovator Award)
• 05:50 - From business student to property manager
• 07:43 - Taking risks: is it worth it?
• 10:07 - Property management is property management
• 11:13 - Passion for leadership and mentorship
• 16:32 - The challenges of property management (especially tenant laws)
• 20:56 - Celebrate your people and mark it on your calendar
• 22:04 - 3 Boss Questions

Check out Bo’s innovative bits of wisdom:

• How to be an innovator: “One thing that really led to it was my background in coming from a few different companies, knowing myself, and even being in different regions across the US as well. Piecing together different things that I've liked and finding efficiencies helped me bring that viewpoint to them.”
• How to be a leader and team player: “There are going to be different levels of leadership and role playing.” We have to understand “when it’s time to be a leader and when it’s time to be a role player and responsible for your certain duties.”
• How to be social: “One thing I really enjoy about the industry itself is the amount of social interactions that you have, relationships that you build, not only with your peers or coworkers, but even with your resident base, whether that be current or former.”
• How to be a property manager: “Property management is property management. I think in a broad sense we all do the same thing…Each one definitely cares about their people and their employees. And the end goal is to make sure that their people felt appreciated, felt heard, felt seen, and are supported in their careers.”
• How to be a mentor: “I really get to know them. I want to figure out what their end goal is. How can we spark an interest, light a fire, get them really invested into it? How can I work alongside them to help them reach their goals or max potential?”
• How to celebrate your team: “Really celebrate your people. I make note of everybody’s birthday (and work anniversary) and I put it on my calendar. I set myself a reminder at least four days in advance to do a handwritten personal card and a small gift, and I have the entire team sign it.

Be a Guest on the Boss Talks Podcast

Bo jumped in and said “Yes!” to be a guest on the Community Boss Boss Talks Podcast—and you can too! Message our host, Evan Happel, at info@communityboss.com to request your slot on a future episode. Keep Managing Like A Boss, and we will see you again next week!

#bosstalks

*The views and opinions expressed on Boss Talks are those of the host and their guest(s) and do not necessarily reflect the official policy or position of Community Boss.

Welcome everyone! This is Multifamily Off the Cuff Episode # 12. Thank you for listening!

For this episode, we have a very special guest from the service provider side. Luis Allen is the founder and owner of Gambol Fitness. He has been providing his services to the multifamily industry since 2018.

We had a great conversation with him, and we covered multiple interesting subjects when working for the industry. 

• What services does Gambol Fitness provide to the apartment indsutry?
• What has been the best approach for them when selling their services to the multifamily?
• What are the most difficult challenges they have experienced while working for the industry?
• What is their recommendation to all new business in order to prevent damaging a relationship with a client?
• What is the best experience they have had working with the multifamily?

Thank you for listening! Please leave us a review, so we can keep improving! You can follow us on IG – Multifamily_off_the_cuff to see all the behind the scenes keep up with the new episodes. If you have any questions or topics you would like to listen here, please send us an email at irene@multifamilyoffthecuff.com.

P.S.: As promised during the interview, I am sharing my doctor’s office information. The name of the office is Women’s Care Florida, and my doctor’s name is Julia L. Freling 

Thank you very much for listening episode number 6 of Multifamily Off the Cuff. 

On this episode, we had the pleasure to talk with Kara Bonzheim. Kara is our first guest from the service providers side, and it was fantastic to learn from her great experience in the industry.

Kara has been working for the service provider side of the multifamily industry for 25 years.

We discussed a great deal of effective information for everyone wanting to know more about being a service provider:

• The key word and the one thing that will make you succeed as a service provider in the multifamily is: Involvement
• Some great tips on how to get involved with the apartment associations from the local ones to the national one.
• What is a supplier partner?
• What happens when you are an introvert? How do you get involved if Networking is not your thing?
• Great personal relationships with clients don’t secure a business relationship. This is very important to understand.
• Is social media alone a good strategy to get into the industry?
• Rejection hurst! But you need to be comfortable with it because it’s going to happen. 

Thank you for listening! Please leave us a review, so we can keep improving! You can follow us on IG – Multifamily_off_the_cuff to see all the behind the scenes keep up with the new episodes. If you have any questions or topics you would like to listen here, please send us an email at irene@multifamilyoffthecuff.com

Welcome back everyone! Thank you for taking some time to listen to our second episode of Multifamily Off the Cuff. 

On this episode, we had the pleasure to have Sherrie Ngo as our very first guest! What an honor!

Sherrie has more than 25 years of experience working with the multifamily industry, so believe her when she says she has seen pretty much everything!!

We discussed a great deal of effective information for everyone wanting to know more about the industry:

• Colleges and universities across the country are recognizing the multifamily industry as a career.
• Differences between building phase, the lease up, and the stable (long term hold) phase of an apartment community. 
• Who is the most important component inside the multifamily: hint hint: The Resident!
• Why is so important to provide a great move in experience. 
• Strategies to improve the relationship between management team and vendors.
• Why so many companies are not brave enough to work with the multifamily industry.
• Is the price the first thing management companies look at when choosing a vendor?
• The importance of following processes and keeping a great communication in order to maintain the day organized. 
• Build the relationship and aim for long term relationship.

Thank you for listening! Please leave us a review, so we can keep improving! You can follow us on IG – Multifamily_off_the_cuff to see all the behind the scenes keep up with the new episodes. 

Multifamily Off the Cuff is the only Podcast that will show you how to work with the Multifamily Industry.

Follow us on IG:

https://instagram.com/multifamily_off_the_cuff?utm_medium=copy_link

If you would like to be a guest, please send an email explaining us a little bit of your background, and we will get back to you.

irene@priscoinc.com