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In this uplifting episode, we delve into the pivotal world of call monitoring processes with a focus on safeguarding customer loyalty and retention. Join us as we uncover the critical steps necessary to excel in customer service, drive revenue, and fortify client relationships.

Get ready to uncover the money-making best practices that leverage call review tools! Our special guest, Robert Manuel, a seasoned expert who has witnessed the inner workings of countless dealerships nationwide, shares invaluable insights into identifying and overcoming the most pressing challenges faced in the industry. Discover the game-changing solutions that will not only save you time and money but also elevate your clients' experiences to new heights!

Together, Robert and I explore a myriad of innovative strategies for dealerships to maximize profitability. His unwavering passion and wealth of experience shine through as we unravel the secrets to driving service and sales numbers to unprecedented levels. Don't miss out on this opportunity to revolutionize your dealership's approach to customer engagement and business growth!

👉 Contact Robert Manuel, CallRevu Partner Success Manager | 610-823-1141 robertmanuel@callrevu.com | www.callrevu.com 

Dealer Talk with Jen Suzuki Podcast |Jennifer@edealersolution.com | 800-625-1590 | edealersolutions.com

🔥Check out our sponsors!🔥

CallRevu.com is the leading automotive communications intelligence platform, offering call monitoring and call analysis, with technology optimized for sales, service (fixed ops) and marketing. NADA Show Booth #4841W

LotLinx.com is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability. NADA Show Booth #1501W

Autosled.com is the next-generation automotive transportation logistics platform and marketplace. NADA Show Booth #4213W 

automotiveMastermind provides trusted data and technology solutions for the automotive industry, using its Mastermind solution to empower retailers to enhance sales through predictive analytics and personalized experiences. NADA Show Booth #2927W 

This is a must listen for everyone in the auto industry! In this episode, we have an exclusive interview with the President and CEO of the National Automobile Dealers Association (NADA), who provides unique insights into the major challenges currently facing the auto industry.

Mike shares his perspective on the dynamic landscape of the automotive industry and how NADA is actively addressing these challenges head-on. We explore topics such as the evolving role of traditional dealerships in the face of electrification and the critical role NADA plays in assisting dealerships to adapt to this transformative shift.

Discover how NADA collaborates with automakers and industry stakeholders to enhance the overall automotive ecosystem. Mike reveals the strategic initiatives, partnerships, and innovative approaches employed by NADA to ensure a seamless transition to the future of mobility.

Listen in as we uncover the strategies and forward-thinking perspectives that drive the success of the auto industry and its stakeholders. Whether you're an automotive enthusiast, industry professional, or simply curious about the future of transportation, this podcast provides a unique opportunity to gain valuable insights from one of the industry's most influential voices.

Tune in and accelerate your understanding of the challenges and opportunities shaping the automotive industry, as we navigate the road ahead with the President and CEO of the National Automobile Dealers Association.

Dealer Talk with Jen Suzuki Podcast |Jennifer@edealersolution.com | 800-625-1590 |edealersolutions.com

🔥Check out our sponsors!🔥

LotLinx.com is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability.

Autosled.com is the next-generation automotive transportation logistics platform and marketplace.

In this episode of the Used Car Dealer Podcast, Zach interviews Paul Daly & Kyle Mountsier of ASOTU, two experts in the automotive industry. They discuss the future of digital retail, direct-to-consumer models, the BEV market, Carvana, impact of high prices and interest rates and other timely automotive topics.

Some of the questions asked include:

Q) How did you get into the business for the benefit of listeners who may not be familiar with you?

Q) After your successful exit from the auto industry, what lessons did you learn and how have you applied them to ASOTU?

Q) How did the idea for ASOTU come together during the pandemic? Can you also talk about the evolution of the brand, including the recent addition of swag?

Q) In terms of building your dealership brand online, what do non-group auto dealers often get right and wrong?

Q) How do you think dealers will change their approach to digital retail and online car shopping post-pandemic?

Q) What are your thoughts on the direct-to-consumer model for new car dealers, and does it depend on the brand?

Q) With Tesla increasing discounts, a decrease in search volume, and lack of nationwide infrastructure, what do you think about the future of the BEV market as revealed by the KBB Brand Watch Report?

Q) What are your thoughts on the future of Carvana as a brand, especially in light of its stock dropping over 95% in the last 2 years? What about the vending machines?

Q) As new vehicle prices remain high and interest rates climb, how do you think this will impact the auto marketplace in 2023, and beyond, for both new and used cars?

Q) What is the most exciting thing about the future of automotive retail for both of you personally?

Q) Lastly, can you give us an idea of what to expect from ASOTU in the future, especially since you're currently raising funds through Automotive Ventures?

Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast

Transcribe of this podcast - https://blog.sellyautomotive.com/blog/asotumar23

In this episode of the Used Car Dealer Podcast, Zach interviews Dale Pollak, the Founder of vAuto and one of the most well-known speakers and authors on inventory management. They discuss used car inventory management, trends, challenges, opportunities, and other related topics for dealers

Some of the questions asked include:

Q) What is your background and can you tell us about the founding of vAuto for those who may not be familiar?

Q) How has the vAuto product set evolved from the original product you founded to the suite of products today, including the Global Acquisition system inside ProfitTime GPS?

Q) What were some of the top industry trends and discussions you heard at NADA, and what is top of mind for industry movers and shakers like yourself as it relates to the used car industry?

Q) What factors do you believe have contributed to the recent strength in used vehicle sales, and why is the data a "head-scratcher"?

Q) What are the factors that are likely to affect the market in the near future?

Q) How has your view of inventory management changed post pandemic?

Q) How can dealers achieve more consistency and fewer disconnects between appraising and pricing?

Q) What are your thoughts on preowned EVs, and should dealers approach inventory management differently with these vehicles?

Q) At what point (ex. vehicles sold per month or on lot) should a used car dealer consider using ProfitTime GPS software to scale their business?

Q) What are some key takeaways for dealers interested in reading your most recent book, "Whole Truth: A Fresh Money-Making Method to Wholesale, the Most Misunderstood Side of Your Business"?

Q) What can we expect from vAuto and the Cox Inventory team in terms of new developments or products for 2023?


Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast
Transcribe of this podcast - https://blog.sellyautomotive.com/blog/dalepollakmar2023

Vilken manlig kändis är baba? Lekledare Assia Dahir introducerar detta segment! Christopher Garplind får en flashback till hans duschdraperi värt 5000 kr (!) när sämsta ekonomiska beslut tas upp. P3 Nyheters Matilda Rånge rapporterar om en Brå-apport och Pablo Escobars flodhästar. Gunnar Harrius snackar om att unna sig i kris och Linus Fremin pratar om kontroversielle filmregissören Sam Levinson.

Lyssna på alla avsnitt i Sveriges Radio Play.

Programledare: Christopher Garplind och Assia Dahir.

In this episode of the Used Car Dealer Podcast, Zach interviews Bob Voltmann, the CEO of NIADA, the largest national used car association in the United States. They discuss the used car marketplace, NIADA updates in Washington, the most recent convention, and more!

Some of the questions asked include:

Q) So let’s get started and for those of us listening talk about what your first year and a half as CEO of NIADA have been like, what have you learned?

Q) Follow Up - Any learnings from the TIA (Transportation Intermediaries Association) you have implemented with NIADA?

Q) 2022 has been another roller coaster of a year for the auto industry, talk to me about what you observed from your lens at the NIADA?

Q) What are your biggest initiatives this year (as an association) when it comes to issues that directly impact used car dealerships?

Q) What are your thoughts on online dealers like Carvana or Vroom and their model; there’s been a lot of market pressure recently on these companies?

Q) Futures question, what are your thoughts on digital retail, and its role with used car dealerships?

Q) What are your predictions for the rest of 2022 and what’s coming down the pipeline for the used car industry?

Q) Lastly, anything exciting you want to announce or mention about the NIADA (ex BHPH event later this year)?

Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast
Transcribe of this podcast - https://blog.sellyautomotive.com/blog/2022-interview-w/-bob-voltmann-ceo-of-the-niada