nwfa education

AHF President and CEO, Brian Carson, and Wendy Booker, AHF's Vice President of Marketing and Product Development, join Michael and Chris at Surfaces 2020 in Las Vegas for a discussion about new products from AHF, and how AHF is helping push the hardwood flooring industry forward in 2020.

National Wood Flooring Association
www.nwfa.org

Brett Miller is joined by NWFA Regional Instructor Jason Elquest. Jason is the Owner of Blackhawk Floors in Scottsdale, Arizona. He currently serves on the NWFACP Board of Directors, and is a NWFACP Certified Installer, Sand & Finisher, and Inspector. Brett and Jason discuss lessons learned in the hardwood flooring industry, advice for their younger selves, and the importance of customer service.

Brett Miller is joined by NWFA Regional Instructor Jon Namba.  Brett and Jon discuss a wide variety of topics, including changes and trends in the flooring industry, advice for training young employees, the impact of the skills gap, marketability versus sustainability, and the messaging on hardwood flooring we should be sharing with consumers.

In the second and final part of our interview with Sprigg Lynn of Universal Floors, Brett and Sprigg discuss how to best sell craftsmanship to the consumer, actionable advice on how to take your business to the next level, and the importance of the NWFA's Certified Professional program.

In part one of a two part conversation, Brett Miller speaks with Sprigg Lynn of Universal Floors, in Washington, D.C.  Brett and Sprigg talk team building, employee education, motivation and retention.